Name: U.S. Waterproofing
Rating: 4.5

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Verified Customer

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Gary Sowell Oswego, IL

US Waterproofing uses quality products and professional installers at a reasonable cost.

3 years ago

Reply from U.S. Waterproofing

We appreciate your comments and thank you for the business!

May. 13th, 2021

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Andrea Palatine, IL

Friendly and honest, not pushy when asked about the products and what we really needed

3 years ago

Reply from U.S. Waterproofing

Our goal is to give each customer the best advice we can. Thank you for choosing us!

May. 13th, 2021

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Anonymous Harwood Heights, IL

They were very good at what they do, from the representative to the person that fixed the problem.

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 14th, 2021

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Verified Customer

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Michael S Stickler Grayslake, IL

Great service and quality work. They came in with the materials to do a great job and their workers were outstanding.

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 14th, 2021

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Verified Customer

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Denise Castle Olympia Fields, IL

My window wells were made and installed perfectly and seamlessly due to the pandemic

3 years ago

Reply from U.S. Waterproofing

Thank you for your review. We appreciate it!

May. 14th, 2021

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Verified Customer

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Anne Chicago, IL

So far, so good....no water in basement. They were very professional and did a good job.

3 years ago

Reply from U.S. Waterproofing

Thank you for review. If you do have a problem in the future, please call us for help.

May. 14th, 2021

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Verified Customer

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Kenneth Budiselich Orland Park, IL

Good work and on time, very easy to deal with, a totally good overall experience

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 14th, 2021

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Verified Customer

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Matt Knitter Niles, IL

Jose M. was awesome. I won’t be calling anyone else for any water proofing needs.

3 years ago

Reply from U.S. Waterproofing

Jose has been with us for years and is a valuable part of our team. Thank you for your review!

May. 14th, 2021

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Steven A. Miner Chicago, IL

They were professional, courteous, on time and did what they said that they would do.

3 years ago

Reply from U.S. Waterproofing

We appreciate your business and your review. Thank you!

May. 17th, 2021

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Virginia Wilke Mount Prospect, IL

They were professional, hardworking,friendly and did excellent work. Very satisfied.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us to work in your home and for your kind review!

May. 17th, 2021

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Danielle OConnor Crestwood, IL

They took time to put plastic up to protect my home from dust. So clean and friendly

3 years ago

Reply from U.S. Waterproofing

Thank you for your kind review!

May. 17th, 2021

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Christopher Lay Northbrook, IL

Terrible communication from rep; quoted things we did not ask for; later, custom window installer came out with stock size window that obviously did not fit - manager tried to sneak it through.

3 years ago

Reply from U.S. Waterproofing

We apologize for the poor communication on our behalf. Our goal is to exceed expectations and here we clearly did not for which we are sorry.

May. 17th, 2021

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Mary Beth Alba Mount Prospect, IL

The whole process was easy, product was great, and the people who work there are awesome people.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing U.S. Waterproofing, we truly appreciate your business and the kind review!

May. 18th, 2021

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Russ Arlington Heights, IL

High quality work, trustworthy workers who demonstrated respect and care while working in my home.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing U.S. Waterproofing!

May. 18th, 2021

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Verified Customer

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Terry Woodstock, IL

Great job. Thay came out right away for an estimate. Technician did a great job.

3 years ago

Reply from U.S. Waterproofing

Thank you for the review!

May. 17th, 2021

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Eva Piegari Chicago, IL

They did a great job, came in on time did the job , cleaned up and gave me peace of mind once again

3 years ago

Reply from U.S. Waterproofing

We are glad that we could help relieve the stress from hearing that rain is in the forecast! Thank you for your review.

May. 18th, 2021

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Almir Des Plaines, IL

They did a great job installing new sump pump and repairing the foundation crack!

3 years ago

Reply from U.S. Waterproofing

Thank you for the review, we really appreciate it!

May. 17th, 2021

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Maricruz Spell-Montero Chicago, IL

The work they did in my basement was done well and there were no surprises.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us to help keep your basement dry!

Dec. 14th, 2021

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Douglas Northbrook, IL

From start to finish everything went smooth and the install went great

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

Dec. 7th, 2021

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Joe Cassata Westchester, IL

Their employees were very knowledgeable and professional to work with.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us to work in your home!

Dec. 7th, 2021

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Jay Clifton Gurnee, IL

I appreciate the attention to detail and professional installation.

3 years ago

Reply from U.S. Waterproofing

We appreciate your business and your kind review!

Dec. 7th, 2021

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Darlene Harris Chicago, IL

Price was reasonable. Company agent was thorough and professional.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing U.S. Waterproofing!

Dec. 7th, 2021

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Frank Jones Alsip, IL

No leaks as of yet we seed to be honest and got qork done quickly

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

Dec. 7th, 2021

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Andrew pongress Olympia Fields, IL

Excellent customer service, follow up and on site installers

3 years ago

Reply from U.S. Waterproofing

Thank you for your kind review!

Dec. 7th, 2021

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Sue Lemont, IL

They gave me an estimate, scheduled a day and got the job done.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us!

Dec. 7th, 2021

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Sean E Kennedy Chicago, IL

Quick easy service that solved our water issue in the basement.

3 years ago

Reply from U.S. Waterproofing

Thank you for the opportunity to help keep your basement dry. We appreciate your business!

Dec. 7th, 2021

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Stephanie Johnson Chicago, IL

Very professional and honest with service from beginning to end of process.

3 years ago

Reply from U.S. Waterproofing

Thank you again for your review!

Dec. 7th, 2021

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Verified Customer

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B. Ziskind Palatine, IL

Prompt response. Found problem and provided estimate and scheduled repair.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing U.S. Waterproofing!

Nov. 29th, 2021

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Verified Customer

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Jeff Augustyn La Grange, IL

They were very neat and didn't try to sell more than was needed.

3 years ago

Reply from U.S. Waterproofing

Our goal is to solve the problems your home has, not to sell you all of our services. Thank you for your review!

Nov. 29th, 2021

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Jim N. Palatine, IL

Great employee who did the work and quick response to do the repair

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us to work in your home!

Nov. 22nd, 2021

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Ken Balcerzak Tinley Park, IL

After the 2nd attempt to seal the crack in a basement wall, no leaks.

3 years ago

Reply from U.S. Waterproofing

Unfortunately, the crack repair doesn't always work the 1st time, but we return at no charge to make it right. Thank you for the review!

May. 18th, 2021

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Robert Freudenberger Crystal Lake, IL

there could have been more feedback of the work they were doing , especially the replacment cement

3 years ago

Reply from U.S. Waterproofing

We apologize for the lack of communication regarding the scheduling. We appreciate your business and thank you for choosing us to work in your home.

May. 18th, 2021

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Jon Doles Chicago, IL

They were very professional and fixed my leaking foundation

3 years ago

Reply from U.S. Waterproofing

We are glad that we could help keep your basement dry. Thank you for choosing us!

May. 17th, 2021

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Israel Guzman Chicago, IL

Exceptional customer service and quick preofessional quality work.

3 years ago

Reply from U.S. Waterproofing

Thank you for your review and for choosing U.S. Waterproofing!

May. 17th, 2021

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James Woods Oak Forest, IL

fast efficient and the job done right, tech was very professional and helpful

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 17th, 2021

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Verified Customer

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Dorothy Kelbus Orland Park, IL

Excellent, knowledgeable service people, accommodating, and easy to work with

3 years ago

Reply from U.S. Waterproofing

We appreciate your business and the review!

May. 17th, 2021

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Billy Lake Forest, IL

Phenomenal work, great response time, and customer service was top notch

3 years ago

Reply from U.S. Waterproofing

Thank you for your kind review!

May. 13th, 2021

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Donna Bloomingdale, IL

So far the leak was resolved. I like that they guarantee the job.

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 13th, 2021

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Verified Customer

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James Dreiling Barrington, IL

Fixed the problem, very professional, clean, and explained the process.

3 years ago

Reply from U.S. Waterproofing

We are glad that we could help keep your basement dry. Thank you for the review!

May. 13th, 2021

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John F Wilkening Cedar Lake, IN

Guy was great. Well covers are great. Little pricey but worth it. Buy em.

3 years ago

Reply from U.S. Waterproofing

Thank you for the review! Our window well covers are great for safety around the home, strong enough to stand on.

May. 13th, 2021

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Karrie Marino Naperville, IL

We use them last year for basement leaks they did a great job!

3 years ago

Reply from U.S. Waterproofing

We are glad that we are able to help keep your basement dry. Thank you for the review!

May. 13th, 2021

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Reagan Pratt Chicago, IL

Service as provided was on time and on budget. It has worked as well.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing U.S. Waterproofing!

May. 13th, 2021

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Slav Stepanovich Chicago, IL

Everything was as expected. Job was well done. No issues were encountered.

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us!

May. 13th, 2021

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George Haynes Cary, IL

Everyone I talked with seemed keen on making a great experience for me.

3 years ago

Reply from U.S. Waterproofing

Thank you for your review!

May. 13th, 2021

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Verified Customer

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Urbano Posen, IL

On time very good job the guy who do the job he explained everything

3 years ago

Reply from U.S. Waterproofing

Thank you for choosing us to work at your home!

May. 13th, 2021

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Ginny Jagla Lincolnshire, IL

Did a great job and they stand by their guarantee if anything goes amiss.

3 years ago

Reply from U.S. Waterproofing

Thank you for being a valued long time customer!

May. 13th, 2021

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Tim Downers Grove, IL

Totally professional and flawless work. I wouldn't hesitate to recommend them.

3 years ago

Reply from U.S. Waterproofing

Thank you for your kind review!

May. 13th, 2021

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Anonymous Lake Forest, IL

Your tv commercial no basement crack after US Waterproofing did their job. That's false advertising

3 years ago

Reply from U.S. Waterproofing

Sorry about the confusion, our commercial means that the problem ( seepage) from the crack will disappear.

May. 13th, 2021

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Roy W Mraz Jr Naperville, IL

Very professional very polite job very well done cleanup as well

3 years ago

Reply from U.S. Waterproofing

Thank you for the review!

May. 14th, 2021

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Sheila Palos Park, IL

Great guys; great service. I am very pleased with my nice dry house!

3 years ago

Reply from U.S. Waterproofing

Glad to hear that your home is now dry. Thank you for choosing us!

May. 14th, 2021