LAST UPDATED: April 6th, 2021
Keybank has a total of 93.8 Billion total assets. They have 994 branches, 1,287 ATMs, online banking and 24/7 customer service. This bank provide services for personal, private, business, and corporate clients.
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The Good
- Services
- Tailor to needs
Services
Keybank is secure with total assets of 93.8 billion. There services are dependent with consumer needs. For example the listed services for personal banking include: deposit and investment products, personal finance services and loans, including residential mortgages, home equity and various types of installment loans.Tailor to Needs
This bank is focused on the success of individuals, businesses, and corporations and want to tailor to their needs. There are only 4-5 fees seen in the checking and savings account total.The Bad
- No overdraft
- Low APY
No Overdraft
If a consumer does not like having credit card declined this is not the company for them. There are no overdraft fees. If there is no money in consumers accounts then the transaction will not go through debit card. This bank is only in 12 of the 50 states so if consumer needs to access a branch and ATM of keybank there are only select locations.Low APY
The APY for the savings account is .02% which is better than some but is not the highest APY in the nation.The Bottom Line
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Andrea Smith Idaho Falls, ID
Our company uses Key Bank for it's banking needs, and since I am involved with the financial side of the business, I am familiar with how Key Bank operates. They are professional and offer a wide range of services. I am not sure they offer any more than other large banks, but we have been happy with our service from them.
4 years ago
Native Woman Williamson, NY
Key Bank won't post its current level note rest rates on loans. They have a buy down interest rate, but you can never accurately find out what the rate is without calling. Then, should you believe that their rates are rising while others have fallen? Big mystery as to whether I'm getting honest information.
7 years ago
Amy Boren American Fork, UT
We had a loan through this bank. They gave us a good rate and were easy to work with. When we paid off the loan we closed the account.
3 years ago
Review Source
Tom Pleasant Grove, UT
I have used Key Bank in the past and they are very customer oriented and seem to be specialized in the individual instead of the masses.
4 years ago
Bill Morrill
Always courteous; go extra mile to help when I have a financial need
4 years ago
Allison Minnick
The wait times are awful, they lose your money, and only a few people it seems like even care
4 years ago
