CitiBank

• Great Services
• Protection Plans
• Customer Service

Great Services

Citibank have a total asset of 1,880.4 billion. They provide services for personal, consumer businesses, and institutional businesses. This bank provides excellent service for business banking with sales below $5 million, above $5 million, and above $20 million and need a global bank. Some of the services provided are:

• banking for checking, saving, and CD
• investments for IRA, Insurance, and mutual funds, IRAs and Rollovers, Bonds and Annuities
• loans for mortgage, home equity, personal lines and loans
• consumer and commercial finance services including
  • online banking
  • mobile and tablet banking
  • text banking
  • global client banking

Citibank offers a wide range of services to meet the needs of today's customer. Services provided by Citibank include:

• Personal checking accounts
• Business checking accounts
• Savings accounts
• CD's
• Debit cards
• Credit cards
• Student loans
• Auto loans
• Online mortgage rate calculator
• Home loans
• Online banking
• Mobile banking

Protection Plans

The New York-based bank also includes identity theft protection, fraud protection, and insurance protection. Customers who choose Citibank will also be able to take advantages of Citibank's merchant accounts and mobile wallet option. Customers who choose set up personal checking accounts with Citibank will find that there is no minimum deposit. Those who choose to bank with Citibank will have protection against loss in the unlikely event there are unauthorized electronic funds transferred in their Citibank deposit accounts for checking and savings.

Customer Service

People who choose to trust Citibank with their money may have a higher chance of receiving good customer service. Citi employee reviews on Indeed  are positive. The bank has an employee satisfaction rating of 4 out of 5 stars. The following criteria Citibank has been rated on include:

• Job work/Life balance
• Compensation/Benefits
• Job security/Advancement
• Management
• Job culture

They are a global bank with approximately 3,280 branches in 700 cities.

• College Savings Plan
• Banking Fees

College Savings Plan

Despite its many services including personal checking and insurance protection, Citibank does not offer a college savings plan. Parents and their children who want to plan for the financial expenses that come with a higher education will have to look into other banks to meet their needs.

Banking Fees

They also have many banking fees for checking accounts which include:

• Monthly Maintenance fee: again depends on the account but the fees range from $10-$30 a month unless consumer meets certain requirements.
• Overdraft fee $34
• Non-Citibank ATM fee $2.50 per withdrawal
• Other service fees