BancorpSouth Bank

Worst bank ever! Leeds, AL location and Christy is the manager who tested me aweful! I have had an account with them in good standing for over 20 years and deposited hundreds of my father's checks who has helped with my children's college educations and with their extra-curricular activity expenses. He's a wonderful grandfather! I found an older check from my dad and he told me I could deposit it to help with a gun surgery I've got next week but I went to my branch manager and she told me no, she didn't trust me or the check! UNREAL! I even showed her the text from my dad telling me it was ok to deposit the check and had texted him a photo of the check. I researched and found out that a bank CAN accept an older check if they think the check is good. I am shocked at the way I was treated by the bank manager, Christy. She told me to my face that "the way I was talking" raised lots of "red flags!" I will be closing this account. It's unbelievable to me having been a customer of theirs for over 20 years never having any bad standing with them EVER and depositing hundreds of my dad's checks sucessfully who is a world renowned geneticist/doctor. No loyalty whatsoever and told me she didnt trust me! Just WOW! Both my Mom and my Dad are leaving me substantial sums of money one day and would have trusted Bancorp South with it since they've been my bank for so long, but not now! So glad I found out my banking relationship with them was totally one sided and that they in fact did not trust me or my dad even though there was zero reason to not trust us and many reasons to trust us! This world and the lack of trust and greed is unreal to me! I could tell she looked down on me and was not friendly or nice to me at all! My account has always been in good standing and out of hundreds of checks from my dad, never once had one not been a good check! I even told her they could put a 100% hold until it cleared! My Dad and his wife are out of the country dealng with cancer so dad told me to go ask the manager to deposit his GOOD check but she refused! The check is good and my dad needed for them to deposit it because he wasn't able to send me a new one being out of country trying to save his wife from dying of cancer! Heartless bank with no customer loyalty or TRUST! Rrrrrr! :(

I’ve been with my current bank throughout 40 years of transitions and changes. Only now after Bancorps$&ks took over am I finally moving on. * Limited to 1k a day between my own accounts, and they charge a 3.00 fee each time. Called to speak to somebody about this but was put on hold for over 35 minutes before disconnected. Called back, transferred after 20 minutes of hold time, then transferred again for another 1 hour of waiting… I finally hung up. I’m still trying to terminate my account with these clowns but nobody even responds to my emails either. *** WARNING*** If at all possible, go with a different bank.

I still cannot believe how poor and disrespectful they treat their costumers. I have been mistakenly charged for something that was not my fault. They charged me every month without even notifying me for receiving back my paper statements from post office. Something which is apparently post office's mistake. I called them and asked for a refund for something that was not my fault. In my surprise, they simply refused to give me any refunds! I really feel sorry for a bank that charges its costumer for the bank's mistake. I've had my account for almost 5 years and I am going to close it right away in the morning

All deptartments: Absolutely terrible to reach by phone; period. When I do get through, some mortgage loan representatives don't seem to have a clue about description of the problem; ..... and I speak fluent English.

Ive had my debit card revoked even though I’ve never written a bad check and maintain healthy balances in multiple accounts Still no explanation

BancorpSouth is fee happy!