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6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 16th, 2021

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Star Rating

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4.1

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27 Reviews

Review Breakdown

5 grade

52%

4 grade

30%

3 grade

4%

2 grade

0%

1 grade

15%

Sentiment Criteria

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Quality

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Service

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Trustworthiness

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Richard Peppin Rockville, MD

never had a claim. never in my life (i'm 77). never had an accident. never had a stationary or moving violation in my life- except one: that one was an error but i couldnt defend myself and i was "convicted" of reckless driving (which ii never, ever, did.) Hartfors raised my premium by over $1,000 even though they never laid out money for anything. I switched to GEICO

4 years ago

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Darrell Morgan

poor service. Abuse of customer. Failure to coordinate ckaim issues with customer. Allowed customer to be ripped off due to failure to coordinate with customer. Raised annual premium to recover 3 times the claim loss which was already a fraud.

4 years ago

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Mel Mar Riverview, MI

first year they were the same price as Allstate (which i had for more than 20 yrs) 2nd year the price went up $400. No tickets, no accidents, no claims, excellent credit rating. They suck in seniors and then drop the bomb, shameful.

4 years ago

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Virginia Brookbank

It's very difficult to talk with anyone that knows anything

4 years ago