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Farmers Auto Insurance

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6.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 14th, 2023

Farmers Insurance is a well-known auto insurance provider. It offers many helpful resources online and through its mobile app, which makes learning about, buying, and using a policy convenient and easy. 

You’ll also benefit from personal service from Farmers’ insurance agents. You can participate in Farmers Friendly Review® service to have your car insurance policies reviewed to see if there are any gaps in your current coverage. 

While Farmers’ discounts vary by state, it offers many similar discounts to some of its competitors. 

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The Good

  • Helpful Online Resources
  • Farmers® Car Shopping Service
  • Good Discounts
  • Farmers Friendly Review® 
  • Good Coverage
  • Useful App

Helpful Online Resources

Farmers offers many helpful resources online. You can learn more about car insurance, the coverages available, and how to decide how much and what kind to buy.

In addition to educational content, you can benefit from getting an online quote, managing your policy, and making claims from Farmers’ website. You can also request roadside assistance and rental car delivery. You can quickly find a good repair shop in your area by using Farmers® Guaranteed Repair Program network.

With these resources readily accessible online, you’ll be able to quickly and conveniently get the service you need.

Good Discounts

You can benefit from Farmers’ discounts on car insurance. Discounts vary by state, so be sure to check with Farmers directly to learn more about discounts available to you.

For example, in California, Farmers offers the following:

  • Multi-line discount
  • Business or professional group
  • Multi-car
  • Driver training
  • Good student
  • Alternative fuel
  • Homeowner
  • Inexperienced driver training
  • Good driver
  • Anti-lock brakes
  • Anti-theft
  • Electronic stability control
  • Passive restraints (seatbelt and airbags)
  • Senior Defensive Driving (age 55+ and completion of DMV-approved driver safety course)

Farmers Friendly Review® 

Even before you become a Farmers client, you can benefit from an agent’s assistance. With the Farmers Friendly Review® service, an agent will review your insurance policies and assess your needs. This review can give you confidence in the insurance you already have or help you find coverage gaps that you need to fill.

Good Coverage

Farmers auto policies can include liability, collision, comprehensive, uninsured/underinsured motorist, medical payments, personal injury protection (PIP), towing and roadside service, and rental car reimbursement. These are common coverage offerings across car insurers. 

Farmers also offers the following coverage that you can add to your policy:

  • Loss of use (flat sum for transportation while car is repaired)
  • Customized equipment (coverage for aftermarket installations)
  • Glass deductible buyback
  • Full windshield and glass
  • Original equipment manufacturer (OEM)
  • New car replacement coverage (cars within the first two model years)
  • Personal umbrella (liability coverage beyond what’s typically included in an auto policy)

You can also benefit from accident forgiveness coverage. For every three years you drive without an at-fault accident, you can be forgiven one at-fault accident.

Rideshare drivers can benefit from Farmers’ rideshare coverage. This option covers the gap between when your personal car insurance stops and your rideshare company’s begins.

If you have a classic or collector’s car, Farmers offers a few coverage options that will benefit you:

  • Guaranteed Value™ (pays a set value if car is a total loss)
  • Spare Parts (up to $750)

With such a selection of coverage, you can create a policy that meets your coverage and financial needs.

Farmers® Car Shopping Service

If you’re car is totaled, you can benefit from deals and benefits by using Farmers® Car Shopping Service offered by TRUECar. You’ll have access to a trusted network of dealers and savings on the car’s listed price. You’ll also receive other benefits and perks. However, details on these extras online is limited.

Useful App

You can use the Farmers’ app to pay your auto insurance bill, view documents, file claims, view quotes, opt into electronic delivery, get roadside assistance, and work with an agent. You can also turn on push notifications for account information. This is a full-service app, which makes your auto policy much easier to manage and access.

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The Bad

  • No Gap Insurance
  • Must Provide Personal Information to See Quote
  • Discounts Vary by State

No Gap Insurance

If you’re leasing a car or took a loan on your new car, you’ll need to get gap insurance coverage elsewhere. Gap insurance covers the remainder of your loan or lease if your car is totaled before you finished making payments. Gap insurance is valuable because you don’t have to worry about paying a loan for a car you can’t use anymore and a new car.

While it would be nice for Farmers to offer this coverage, you’re likely to get the coverage through your dealer.

Must Provide Personal Information to See Quote

To view a quote, you’ll need to provide personal information like your car’s VIN, your driver’s license, and your address. While this is much more personal information than required in other industries, it’s necessary information for getting a quote and is standard practice in the industry.

Discounts Vary by State

Farmers’ discounts vary by state. While it would be nice to have more consistency, you can learn more about discounts available to you when you work with Farmers directly.

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The Bottom Line

Farmers is a great choice when it comes to choosing a car insurance company. It offers good coverage options and nice discounts. It shows its dedication to its clients by offering many convenient ways to access and manage its products and services online and through a mobile app. If you prefer, you can also work with an insurance agent directly.

Farmers Free Review® service is also beneficial because it can tell you whether or not your current policies truly meet your needs. This review by an insurance expert is helpful information and insight to have as you decide what kind and how much insurance to buy.

We recommend working directly with Farmers to learn more about discount and coverage availability in your area.

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Star Rating

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4.2

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101 Reviews

Review Breakdown

5 grade

44%

4 grade

36%

3 grade

14%

2 grade

5%

1 grade

2%

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Kory Staheli

I am very pleased with Farmers Insurance Company. I have been with Farmers for many years now and have always received excellent service from them. My agent is extremely knowledgeable and has always been very responsive. He has worked with us to get the best rates and supported us when we needed to make a claim. I am very satisfied with my Farmers.

7 years ago

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Eddie Rios Ogden, UT

Farmers Auto Insurance is a blue chip insurance organization. Top notch service with sound policies at great rates. They offer the most comprehensive coverage options. Any variables can be addressed and any liability managed. I have always felt protected by their coverage. Highly recommended!

5 years ago

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Hallieford West Valley City, UT

We have been clients with Farmers Insurance for many years. They paid on a personal loss and took care of a huge need. They were very attentive and took care of the claim with great efficiency and speed. They earned our trust.

5 years ago Edited September 14, 2021

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BeauCarl South Jordan, UT

Was recently in a fender bender I called my agent he was readily available to talk with me about the accident and walked me through the entire process. I even helped with the claim by taking photos and videos of my damaged automobile, overall great service

5 years ago

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Jen Paris Concord, CA

We had Farmers Auto Insurance for several years and were very happy with our coverage and service. The prices seemed higher than other carriers, but we were always okay paying it because we knew that they would handle anything we needed help with.

5 years ago

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Doug Fox Eagle Mountain, UT

We love our Farmer's Insurance rep. He is always ready with helpful advice and is extremely prompt in responding. The few times where we have actually needed to file a claim, everything was handled quickly and professionally. I am definitely a fan of our local Farmer's agent: Bum-da-bum-bum bum-bum bum!

6 years ago

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Kimberly Maddock Pleasant Grove, UT

Farmers takes care of their customers. I was recently in a car accident and they were so easy to deal with. Their customer support was fantastic and they got my car fixed and back on the road within a week. Can say enough good things...

6 years ago

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Jodie Larson Pleasant Grove, UT

I have been with Farmers for 10+ years and have always gotten fast, friendly service. The roadside assistance has saved me several times. I experienced a minor accident and the claim was handled quickly and professionally. My local agents take the time to get to know me. I have been very happy with Farmer's Auto Insurance!

6 years ago

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Joseph Tempe, AZ

Farmers Auto Insurance is a little expensive but worth it, you get what you pay for. I feel they are the most reliable company and offer great coverage and customer support

1 year ago

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Martha Plano, TX

The premiums for my cars and houses have been the best of any co. Just had 2 claims and I was totally overwhelmed at the speed and professionalism of handling

6 years ago

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David and PatriciaHill

We were hit by a driver running a red light and our beloved Subaru was totaled. Farmers' did a wonderful job handling our claim--car and medical aspects.

7 years ago

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Van M. Orem, UT

They were always great service whenever I had a problem and I could rely on them. I will say they were a little more expensive than other places but I had great coverage with them.

4 years ago

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JNH American Fork, UT

Great coverage and came through when I needed help with a claim. I have used their roadside assistance several times. The agent was especially helpful, explained my coverage, and met my every need.

6 years ago

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Jo Lars Pleasant Grove, UT

My local agents are friendly, helpful and easy to work with. Adjusters have been thorough and fair on the couple of claims that I have had. Roadside assistance has saved me multiple times. Great company, great service!

6 years ago

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Anna Hu Provo, UT

Farmers has been great and reliable with every car issue I've ever gone through. Been rear ended a couple times and Farmers was very quick and responsive to get the situation taken care of.

6 years ago

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Nora Smith Atlantic Beach, FL

Excellent response time on claims filed; courteous professional customer service representatives and responsible premiums!

4 years ago

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Jim K

Excellent and helpful local agent, easy and stress free claims service. I really appreciate the ease of filing a claim and how attentive they were.

7 years ago

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Sudakshina Bhatta Denver, CO

I recommend this auto insurance to everyone because I've had this insurance since I've had my first car. I really like the customer service this insurance provides.

4 years ago

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Leslie Comstock Sandy, UT

We have been with Farmers for 30 years, with home, autos, & business, and have been impressed with our agent & how they have handled claims, when needed.

5 years ago

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PessoaJ Salt Lake City, UT

We recently switched to Farmer’s and have a great experience. We had a flooding situation in our basement and it was processed and taken care of so quickly. Impressed.

5 years ago

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Ryan H American Fork, UT

Farmers is one of the best companies out there. Great agents, great service, great claims. They also offer many other insurance products which allow for bundling.

6 years ago

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Larson Riverton, UT

They are so helpful and they have always satisfied my needs. I use them often and would recommend them.

5 years ago

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Gary Williams

Excellent agent. Knows his products and keeps me informed without being obtrusive. Helps us with both home and auto.

7 years ago

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FLORENCE DORNAN

They fairly paid any claims that we had with them, inclding a total of my car when it was parked in front of my house.

7 years ago

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Courtney carlson South Jordan, UT

We love Farmers. We have all of our home and auto insurance with them. Any time we have had to file a claim the service has been fast and impressive.

5 years ago

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Deborah Hyde Springfield, MO

Farmers have been good to our family whenever accidents have occurred. They are prompted in dealing with the aftermath of an accident.

6 years ago

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Donna Brombacher

I have been with State Farm for over 30 years. Extremely trustworthy and reliable.

4 years ago

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Brayden D. Gilbert, AZ

Farmers Auto Insurance is the perfect insurance and they have always helped me in my bad situation.

6 years ago

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Billye Newcomb Galveston, TX

I am very pleased with Farmers. The rates are less than I was paying and was pleased with the policy.

3 years ago

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Lily South Jordan, UT

Farmers auto insurance is really good at covering your car after an accident. They are wonderful at doing their job.

5 years ago

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Jenny Alpine, UT

My Farmers Agent is the Best! He knows what coverages I need, and is most helpful when I need help filing a claim.

6 years ago

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Shanna South Jordan, UT

They are super expensive. Every time I get a quote from them they are super pricey. Great Company but super expensive

6 years ago

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jshaleen

They had the best price for bundling house, car, and motorcycle

5 years ago

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R.Castillo

Excellent Price and Customer Service, Price could not be matched by competition

6 years ago

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Cynthia Durda

My agent has always been there for me and taken care of my issues immediately.

7 years ago

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Mark Herwehe

No hassles. Always available to answer questions. Great Local Agent

7 years ago

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William Sayer

Affordable and every agent I've ever had has been nice and actually listens.

7 years ago

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terryjamison Gulfport, MS

the greatest auto insurance! has amazing rates and the costumer service is very helping!

5 years ago

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Sara Smith Riverton, UT

A great company to be a part of with great customer service and claims department.

5 years ago

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Eric Smith Riverton, UT

The customer service is great and claims department is top notch always keeping me informed.

5 years ago

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Brylie Morgan Pleasant Grove, UT

Farmers works great for me and my car. Good prices and friendly agents. Would recommend.

5 years ago

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Ebony Danford

because the customer service and they care

7 years ago

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Preston Fowler Pleasant Grove, UT

Farmers only has always been there when I needed them. Theyre simply the best.

6 years ago

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Douglas Larson Pleasant Grove, UT

They took care of our car claim quickly, fairly and with professionalism.

6 years ago