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LAST UPDATED: August 14th, 2023

You can include many kinds of coverage with your auto policy. To make sure that you have the coverage you need and want, you’ll want a company that offers a selection of coverages. Travelers Insurance offers several different types of coverage and discounts that help you save money.

Read Travelers Auto Insurance Reviews


The Good

  • Positive Customer Reviews
  • High Financial Strength Ratings
  • Standard Coverage options
  • Policies for Rideshare Drivers
  • Good Discounts
  • IntelliDrive® Program

Positive Customer Reviews

Travelers Car Insurance reviews on are primarily 4 or 5 stars. These ratings show a high level of customer satisfaction with the insurance provider.

Praise in 4- and 5-star reviews include fair pricing, good customer service, and claims satisfaction.

High Financial Strength Ratings

Travelers has received high financial strength ratings from the industry's common rating agencies. 

These ratings indicate an insurer's financial stability, which indicates its ability to meet its claims obligations. A high financial strength rating shows you can depend on the insurance provider.

High ratings are common among top insurance companies, and you can be confident when choosing a policy from Travelers.

Standard Coverage Options

Like many auto insurers, Travelers offers a range of coverage that you can include in your policy. When assembling your auto insurance policy, you can choose from the following:

  • Liability coverage
  • Comprehensive coverage
  • Collision coverage
  • Personal Injury Protection (PIP)
  • Uninsured and underinsured motorist coverage
  • Medical payments coverage
  • Loan or lease gap insurance
  • Rental reimbursement
  • Roadside assistance (two options with different levels of coverage)

If you want extra liability coverage, you can purchase an umbrella insurance policy from Travelers.

Policies for Rideshare Drivers

Rideshare insurance coverage is also available in Colorado and Illinois. This coverage ensures that you never drive without insurance because it fills the gap between when your personal policy ends and when your rideshare company's policy starts.

It's becoming more common for insurers to offer a rideshare insurance product, so Travelers's rideshare policy makes it a competitive in the car insurance industry.

Good Discounts

Travelers offers many ways for you to save on your auto policy. You can benefit from the multi-policy discount, mulit-year, homeownership, safe driver, continuous insurance, hybrid or electric vehicle, new car, EFT (electronic funds transfer) or payroll deduction, paid in full, good payer, early quote, good student, student away at school discount, or the driver training discount.

The continuous insurance discount is nice because you're eligible even if it's your first policy with Travelers as long as you've had continuous auto insurance through another company.

Travelers also offers affinity programs. Employers, associations, and credit unions can join these programs. If you're an employee or member of any of these participating groups, you can benefit from additional savings and perks.

With so many opportunities to save, Travelers is a great insurer to work with for good coverage and good savings.

IntelliDrive® Program

Travelers IntelliDrive® Program offers another way to get a discount and customize your rate. This 90-day program scores your driving from your phone. You’ll receive a discount for participating and a final discount at the end of the program based on your driving habits. In some cases, you may end up with a higher premium after the program.

You’ll use the IntelliDrive® app to check your performance, statistics, and your streak of trips without using your phone. The app measures when you drive, how fast, your acceleration, braking, and any distractions.

You’ll get personalized driving tips and can review trip details from the app, too. Not only does the app help you drive safer, you’ll also be rewarded when you do.

These discount programs are common for the car insurance industry, so Travelers's program makes it competitive.

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The Bad

  • Coverage Can Vary by State

Coverage Can Vary by State

The policies and coverage that Travelers offers can vary by state. One nice feature of Travelers’s site is that you can see a sample auto policy from each state. This feature helps you get a sense of what your coverage may look like without providing the personal information required for a quote.


The Bottom Line

While auto policies can vary by state, Travelers is a recommended auto insurer because of its high customer review ratings, coverage variety, discounts and IntelliDrive® Program. You can have your coverage needs met and save on your monthly premiums.

The insurance company's IntelliDrive® Program helps you become a safer driver and save on your premiums because it tracks how you drive. By following the tips and improving your score, you'll be safer on the road and save money. We recommend working with Travelers.

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81 Reviews

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E Jester Baltimore, MD

I believe Travelers judged me based on my driving record and the quote I received was excessive. However, the agent with whom I talked let me know exactly what the insurance companies were viewing to provide a "heads up" on why my insurance was so expensive. Luckily, for me, I was able to contact the company that did the errors, contact Lexus N. to file a dispute to get my record cleared. Without the assistance of the agent for Travelers would never have known this error was on my record and could have experience cheaper rates all this time. Thank you, Travelers!

2 years ago

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Bella Houtz South Jordan, UT

We currently have Travelers for our home owners insurance. We've never had to file a claim but their rates seem fairly competitive. We have had no issues and would recommend them.

5 years ago


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Tiauna Anderson Salt Lake City, UT

I highly recommend travelers. I had a fender bender and the travelers agents and customer service reps were so easy to get ahold of anytime I had a question. They helped me get my car to the right place to fix it quickly and got me back on my way. The service was the best I've had from an insurance agency.

3 years ago Edited September 14, 2021


Review Source

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Ashley Pleasant Grove, UT

When we bought our new hybrid car we switched over to Travelers insurance because of the huge discount they give for new cars and Hybrids! Double bonus for us, but that is not the only reason. They give forgiveness for one accident and one minor violation. I highly recommend Travelers if you have multiple drivers.

4 years ago


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Darrin Pelham Rincon, GA

I used Travelers years ago and I really liked their services. I was always satisfied with the quality, the prices and the customer service was always super helpful. I would definitely recommend Travelers to anyone.

2 years ago


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MINE' GOMEZ Basking Ridge, NJ

Great company, fair rates excellent customer service. I was the claimant on a claim and they handled my claim as if i was their own!!! BRAVO Travelers thats how to win clients!!

2 years ago

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Angelina Hamilton Gulfport, MS

Use this insurance for my business. They have an affordable rate for what I need to cover for our company vehicles.

3 years ago


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Carolyn Hazleton, PA

While searching for car insurance their website was easy to use and navigate. Customer service helped with my questions and concerns

1 year ago

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bailey jo Orem, UT

Very friendly customer service and they were very accommodating when my other company decided to drop me after an accident.

3 years ago

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Jami Howell Farmington, UT

So far so good. They were willing to take us in after our other company dropped us and their prices have been good for what we have gotten.

3 years ago

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Very good company. My agent is the best. She is very helpful and gets back to me quickly.

3 years ago

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Don San Antonio, TX

No issues. Customer service and websites are good, with friendly attitudes and so far trust worthy

4 years ago

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Richard Broad Fairfax, VA

Prompt service in recent accident. Price of contract is high.

3 years ago

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Courtland Lyons

They were cheap, reasonable and they worked with me dearly.

5 years ago