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LAST UPDATED: August 14th, 2023

You can include many kinds of coverage with your auto policy. To make sure that you have the coverage you need and want, you’ll want a company that offers a selection of coverages. Travelers Insurance offers several different types of coverage and discounts that help you save money.

Read Travelers Auto Insurance Reviews


The Good

  • Positive Customer Reviews
  • High Financial Strength Ratings
  • Standard Coverage options
  • Policies for Rideshare Drivers
  • Good Discounts
  • IntelliDrive® Program

Positive Customer Reviews

Travelers Car Insurance reviews on are primarily 4 or 5 stars. These ratings show a high level of customer satisfaction with the insurance provider.

Praise in 4- and 5-star reviews include fair pricing, good customer service, and claims satisfaction.

High Financial Strength Ratings

Travelers has received high financial strength ratings from the industry's common rating agencies. 

These ratings indicate an insurer's financial stability, which indicates its ability to meet its claims obligations. A high financial strength rating shows you can depend on the insurance provider.

High ratings are common among top insurance companies, and you can be confident when choosing a policy from Travelers.

Standard Coverage Options

Like many auto insurers, Travelers offers a range of coverage that you can include in your policy. When assembling your auto insurance policy, you can choose from the following:

  • Liability coverage
  • Comprehensive coverage
  • Collision coverage
  • Personal Injury Protection (PIP)
  • Uninsured and underinsured motorist coverage
  • Medical payments coverage
  • Loan or lease gap insurance
  • Rental reimbursement
  • Roadside assistance (two options with different levels of coverage)

If you want extra liability coverage, you can purchase an umbrella insurance policy from Travelers.

Policies for Rideshare Drivers

Rideshare insurance coverage is also available in Colorado and Illinois. This coverage ensures that you never drive without insurance because it fills the gap between when your personal policy ends and when your rideshare company's policy starts.

It's becoming more common for insurers to offer a rideshare insurance product, so Travelers's rideshare policy makes it a competitive in the car insurance industry.

Good Discounts

Travelers offers many ways for you to save on your auto policy. You can benefit from the multi-policy discount, mulit-year, homeownership, safe driver, continuous insurance, hybrid or electric vehicle, new car, EFT (electronic funds transfer) or payroll deduction, paid in full, good payer, early quote, good student, student away at school discount, or the driver training discount.

The continuous insurance discount is nice because you're eligible even if it's your first policy with Travelers as long as you've had continuous auto insurance through another company.

Travelers also offers affinity programs. Employers, associations, and credit unions can join these programs. If you're an employee or member of any of these participating groups, you can benefit from additional savings and perks.

With so many opportunities to save, Travelers is a great insurer to work with for good coverage and good savings.

IntelliDrive® Program

Travelers IntelliDrive® Program offers another way to get a discount and customize your rate. This 90-day program scores your driving from your phone. You’ll receive a discount for participating and a final discount at the end of the program based on your driving habits. In some cases, you may end up with a higher premium after the program.

You’ll use the IntelliDrive® app to check your performance, statistics, and your streak of trips without using your phone. The app measures when you drive, how fast, your acceleration, braking, and any distractions.

You’ll get personalized driving tips and can review trip details from the app, too. Not only does the app help you drive safer, you’ll also be rewarded when you do.

These discount programs are common for the car insurance industry, so Travelers's program makes it competitive.

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The Bad

  • Coverage Can Vary by State

Coverage Can Vary by State

The policies and coverage that Travelers offers can vary by state. One nice feature of Travelers’s site is that you can see a sample auto policy from each state. This feature helps you get a sense of what your coverage may look like without providing the personal information required for a quote.


The Bottom Line

While auto policies can vary by state, Travelers is a recommended auto insurer because of its high customer review ratings, coverage variety, discounts and IntelliDrive® Program. You can have your coverage needs met and save on your monthly premiums.

The insurance company's IntelliDrive® Program helps you become a safer driver and save on your premiums because it tracks how you drive. By following the tips and improving your score, you'll be safer on the road and save money. We recommend working with Travelers.

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81 Reviews

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Mason Allen Pleasant Grove, UT

I was hit by someone's who's insurance is Travelers. They are understanding about the case and seem to be genuinely concerned when they call and ask for updates. They are slow to respond and only let me get my car fixed using replacement parts.

2 years ago


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Toni Montuori

Loved this company and I was completely satisfied with everything from customer service to my car and home coverage. Until the company decided to do a sweeping across the board premium hike. I called to inquire about the increase and was informed by a very honest customer service rep that many customers were calling and none we happy. I changed companies.

2 years ago


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Tom Gourley Pleasant Grove, UT

When I called Travelers for a quote they were friendly and seemed knowledgable but their rates were higher than my current carrier. I didn't think there was enough difference to change since I already knew my current carrier rep and had been well taken care of in the past.

3 years ago


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Kristy Williams Gilbert, AZ

We used Travelers for our Commercial Hazard and Liability Insurance. Although we never had any claims, they seemed to have good customer service. The rates were a little high for a start up company.

5 years ago

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Michael Moss

Major Billing issues. Insurance issues handled through a 3rd party agent is frustrating. Hate to see what happens if and when I need to file a claim.

5 years ago

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Don Ooltewah, TN

Perfect service and response. Friendly customer service. Great value. No suggestions for improvement.

4 years ago

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Andrew Bernalillo, NM

I have recieved no citation or had collision and they keep raising my premium

5 years ago


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Dara Bottenhagen Chicago, IL

I think they are too expensive. Their rates keep going up.

1 year ago