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6.2

Overall Score

LAST UPDATED: March 16th, 2021

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Star Rating

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4.1

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27 Reviews

Review Breakdown

5 grade

52%

4 grade

30%

3 grade

4%

2 grade

0%

1 grade

15%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Kathleen Staat Mesa, AZ

Hartford receives my highest marks. I was recently rear ended by another driver and the Hartford took care of getting my car fixed and getting me in a rental car. They made the experience a lot less stressful.

3 years ago

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Gary

They have always treated me right I have towing that if I were to break down in New York and I live in California they tow for me and its included in my insurance plan

6 years ago

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Julie Martinez Mesa, AZ

We had Hartford Insurance for years and had to make 1 no fault claim. They were very good about taking care of the claim on their end and they company they had us get the repair work done was very good to work with.

5 years ago

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Richard Peppin Rockville, MD

never had a claim. never in my life (i'm 77). never had an accident. never had a stationary or moving violation in my life- except one: that one was an error but i couldnt defend myself and i was "convicted" of reckless driving (which ii never, ever, did.) Hartfors raised my premium by over $1,000 even though they never laid out money for anything. I switched to GEICO

3 years ago

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Myken Salt Lake City, UT

The Hartford currently provides our Life Insurance. The rates are affordable for good coverage. The customer service has been great with responsive employees who value us.

4 years ago

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Tom Gourley Pleasant Grove, UT

I have had a good experience with Hartford. Their customer service people respond to my calls quickly and professionally and when I had to make a claim they were helpful and fair.

4 years ago

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Darrell Morgan

poor service. Abuse of customer. Failure to coordinate ckaim issues with customer. Allowed customer to be ripped off due to failure to coordinate with customer. Raised annual premium to recover 3 times the claim loss which was already a fraud.

3 years ago

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Mel Mar Riverview, MI

first year they were the same price as Allstate (which i had for more than 20 yrs) 2nd year the price went up $400. No tickets, no accidents, no claims, excellent credit rating. They suck in seniors and then drop the bomb, shameful.

3 years ago

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Taylor Siren Gilbert, AZ

The Hartford is a great insurance company for seniors that have plans in foreign land that need the protection coverage they deserve.

5 years ago

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Sharon Matthews

It would have been a five except reaching them can be difficult as their phone lines can be quite busy.

6 years ago

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Leslie Comstock Sandy, UT

We have been using Hartford for business for many years! They have proved to be Very professional & efficient!

4 years ago

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Abram Nicholson

Lowest price for required coverage. No problem with a claim. Easy to work with on a claim.

3 years ago

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Norman J Karp

Great to work with. Great pricing. Friendliness and knowledgeable staff.

4 years ago

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Peter Burkholder Phoenix, AZ

There price is a bit high compaired to others but their service performance is very good.

6 years ago

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adrian irish

They seemed to roll over on a minor accident (scratch to other car, none to ours) and then raised the premium.

6 years ago

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Sondra Chatwell Casper, WY

I've always had good response and no problem solving the situation.

6 years ago

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Martha Gourley Pleasant Grove, UT

I was in a car accident and the people at Hartford were caring and helpful. They took care of everything.

4 years ago

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ANDREA Holden

Outstanding customer service and cost of insurance

3 years ago

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Patsy McGregor

I like their rates. Havent used them yet

4 years ago

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Donetta Farrington Grand Rapids, MI

Competitive rates; fabulous customer service

5 years ago

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Erline Belton Boston, MA

My contact with them has been positive. All problems were solved satifactorily

6 years ago

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David

The best rates and the best customer service.

6 years ago

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Perry Russell

They are excellent to work with and great rates

6 years ago

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Karen Stricklin Roff, OK

Good prices and helped me when I had a road hazard claim

6 years ago

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Linda Morley Fredonia, NY

Good rates, good customer service, fast service

6 years ago

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Cliff Strozier

They've always had been great when I had a claim.

6 years ago

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Virginia Brookbank

It's very difficult to talk with anyone that knows anything

3 years ago