Established in 1907, Amica (The Automobile Mutual Insurance Company of America) was introduced to the insurance industry long before many of its competitors. The company's headquarters are located in Lincoln, Rhode Island, although they were originally housed in Providence upon its founding. While it is unclear how many employees the company houses, there are 44 offices across the country-a dynamic number in comparison to other companies. Its popularity has grown over the years, especially after it appeared on Fortune 1000 in the year 2007.
Amica coverage features can be broken down as follows:
Amica customers can both file and track claims online through an Amica account. Customers can also update their profile, make payments, print ID cards, and e-sign documents online.
Amica provides insurance to residents in 49/50 states, with Hawaii being the exception.
If you have been licensed to drive for less than three years, Amica does not offer a plan for you. This is unfortunate for families with adolescents who have just begun to drive or for those who simply could not be licensed earlier for other reasons.
Been with them for more than 20 years for home, car, and umbrella insurance and have never had a problem with getting a claim done quickly and easily, even after a huge storm that affected the entire region. Their people are friendly and professional -- and more than once have helped us lower our rates. Amica is a bit more expensive than other companies but they've never raised our rates after claims (even the year we had two cars in accidents)
Mark K J Robinson
the best at costumer service, connecting with the customer
New Customer. Easy to do business with; tech was knowledgable &courteous; cost was reasonable; dividend policy available
Excellent. Very good and prompt service.
About as close to perfect as can get. In one incident, adjustor fixed car and didn't count as incident against me.
Excellent service; easy to file claim; prompt response.
Great Customer service. always there when you need them.
I love everything about his company. Customer service beyond reproach, always helpful and accessible.
The customer service at Amica it is like nine you’ll ever find anywhere else. They are kind hearted and will make sure that you get great insurance that will protect you or your family
lowest ,friendly, no extra fees.good service
They have responded whenever I called.I never have had a problem with their service.
Steven A LeBeau
Dividend earned with safe driving, great response to issues, bundling worthwhile too
They are customer oriented; respond quickly; are fairly priced. Excellent customer service.
Service is outstanding, have home insurance with them also.
Great. I have been with them for over 50 years. Always above and beyond when I need them.
If I need help, they respond immediately.
Been with them for several years. I am frustrated that each year our premiums increase.
Always friendly when I call w/questions, but premiums are a little high.
Quick claims resolution. Handle everything over the phone