error This company may not service all states.

Established in 1907, Amica (The Automobile Mutual Insurance Company of America) was introduced to the insurance industry long before many of its competitors. The company's headquarters are located in Lincoln, Rhode Island, although they were originally housed in Providence upon its founding. While it is unclear how many employees the company houses, there are 44 offices across the country-a dynamic number in comparison to other companies. Its popularity has grown over the years, especially after it appeared on Fortune 1000 in the year 2007.

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The Good

  • Coverage features
  • Discounts
  • File/track claims
  • Service coverage

Coverage Features

Amica coverage features can be broken down as follows:

  • Liability
  • Uninsured
  • Rental glass
  • Roadside
  • Bodily injury

Discounts

  • Multi-line
  • Multi-car
  • Homeowner
  • Loyalty
  • Tenure
  • Legacy
  • Paid in full
  • Ediscount
  • Autopay
  • Antitheft
  • Airbag
  • Electronic stability control
  • Drivers training
  • Defensive driver classes
  • Good student
  • Student away at school

File/Track Claims

Amica customers can both file and track claims online through an Amica account. Customers can also update their profile, make payments, print ID cards, and e-sign documents online.

Service Coverage

Amica provides insurance to residents in 49/50 states, with Hawaii being the exception.

The Bad

  • Coverage restrictions

Coverage Restrictions

If you have been licensed to drive for less than three years, Amica does not offer a plan for you. This is unfortunate for families with adolescents who have just begun to drive or for those who simply could not be licensed earlier for other reasons.

The Bottom Line

Amica does all that is possible in order to provide customers with a wide variety of discounts. They have all the standard coverage options and additional coverage options as well. Plus, their wealth of experience is hard to beat, and they are on top of their customer service game. These qualities make Amica reliable and convenient and definitely a company to look into.

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User Reviews

Star Rating

4.9
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19 Reviews

Review Breakdown

5 star
89%
4 star
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2 star
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1 star
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Sentiment Criteria

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Summer Devon

July 29th, 2020 New Britain, CT DETAILS arrow_drop_down
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Been with them for more than 20 years for home, car, and umbrella insurance and have never had a problem with getting a claim done quickly and easily, even after a huge storm that affected the entire region. Their people are friendly and professional -- and more than once have helped us lower our rates. Amica is a bit more expensive than other companies but they've never raised our rates after claims (even the year we had two cars in accidents)

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Mark K J Robinson

April 17th, 2020 DETAILS arrow_drop_down
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the best at costumer service, connecting with the customer

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GM

March 10th, 2020 DETAILS arrow_drop_down
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New Customer. Easy to do business with; tech was knowledgable &courteous; cost was reasonable; dividend policy available

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Emory

August 2nd, 2019 Denver, CO DETAILS arrow_drop_down
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Excellent. Very good and prompt service.

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Sherwin Levinson

July 23rd, 2019 DETAILS arrow_drop_down
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About as close to perfect as can get. In one incident, adjustor fixed car and didn't count as incident against me.

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Paul Y.

July 23rd, 2019 DETAILS arrow_drop_down
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Excellent service; easy to file claim; prompt response.

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Anthony Hamboyan

July 15th, 2019 Burlington, MA DETAILS arrow_drop_down
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Great Customer service. always there when you need them.

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innkeeper

April 16th, 2019 DETAILS arrow_drop_down
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I love everything about his company. Customer service beyond reproach, always helpful and accessible.

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Taylor Siren

June 20th, 2018 Gilbert, AZ

The customer service at Amica it is like nine you’ll ever find anywhere else. They are kind hearted and will make sure that you get great insurance that will protect you or your family

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Stephen S

June 4th, 2018 Tempe, AZ DETAILS arrow_drop_down
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lowest ,friendly, no extra fees.good service

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J.D.

May 25th, 2018 Boca Raton, FL DETAILS arrow_drop_down
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They have responded whenever I called.I never have had a problem with their service.

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Steven A LeBeau

May 21st, 2018 Vienna, VA DETAILS arrow_drop_down
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Dividend earned with safe driving, great response to issues, bundling worthwhile too

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Mike

February 5th, 2018 Danville, CA DETAILS arrow_drop_down
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They are customer oriented; respond quickly; are fairly priced. Excellent customer service.

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Patricia Tifft

January 26th, 2018 DETAILS arrow_drop_down
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Service is outstanding, have home insurance with them also.

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Doug Crozby

January 15th, 2018 DETAILS arrow_drop_down

Great. I have been with them for over 50 years. Always above and beyond when I need them.

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Carol Carlson

January 15th, 2018 DETAILS arrow_drop_down
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If I need help, they respond immediately.

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Austin Adair

January 9th, 2018 DETAILS arrow_drop_down

Been with them for several years. I am frustrated that each year our premiums increase.

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Denise Wolfe

January 9th, 2018 DETAILS arrow_drop_down
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Always friendly when I call w/questions, but premiums are a little high.

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Job Toll

January 9th, 2018 DETAILS arrow_drop_down
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Quick claims resolution. Handle everything over the phone

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