Allstate Auto Insurance Logo

Allstate Auto Insurance

check_circleVerified

star star star star star_border
402 User Reviews

8.9

Overall Score

LAST UPDATED: November 29th, 2021

Allstate offers excellent auto insurance coverage options and several discounts that can help you save money and get the protection you need for your liability and car.

Allstate stands out for its Drivewise® program that in addition to offering savings for good driving offers rewards for completing safe driving challenges. Allstate is a recommended insurer, especially if you're looking for a safe driving discount program that stands out.

Read Allstate Reviews

thumb_up

The Good

  • Positive Reviews
  • Helpful Tools and Resources
  • Range of Coverage Options
  • Mexico Tourist Auto Insurance
  • Good Discounts
  • Drivewise® Program

Positive Reviews

Allstate auto insurance reviews on BestCompany.com are largely positive. Reviewers praise Allstate for customer service, trust in agents, claims processing, and pricing.

Allstate's high proportion of positive reviews reflect customer satisfaction with the car insurance company.

Helpful Tools and Resources

Allstate offers many helpful tools and resources on its website. You can get a quote for an insurance rate, file a claim, and track your claim all online.

You can also learn more about car insurance and how to read car insurance documents from Allstate's articles.

Allstate's Bumper-to-bumper Basics® tool helps you see what limits and deductibles might work well for your situation and needs. This tool is especially helpful if you're in the early stages of car insurance shopping because it can help you decide what you should look for in your car insurance coverage.

Range of Coverage Options

Allstate offers a range of coverage options that you can include in your policy. These coverages include collision, comprehensive, liability, medical payments, underinsured and uninsured motorist, sound system insurance, roadside assistance, personal injury protection, accident forgiveness, and rental reimbursement.

Allstate also offers personal umbrella liability coverage that goes beyond the liability coverage usually offered by auto insurance policies.

Rideshare drivers can close the coverage gap between when their personal policy stops and when the rideshare company's begins with Ride For Hire®. This rideshare insurance ensures that you're always covered while you're driving.

If you're a car collector or have a classic car, you'll benefit from Allstate's classic car insurance. There are no mileage restrictions. The policy protects your car's value and allows you to choose where your car gets repaired.

Mexico Tourist Auto Insurance

If you're planning a trip to Mexico, your U.S. car insurance policy won't cover you while you drive in Mexico.

Allstate's Mexico Tourist Auto Insurance offers protection for physical damage and theft, bodily injury or property damage, medical payments, legal assistance, loan or lease payoff for a totaled new car, roadside assistance, and medical evacuation.

Pay attention to what the policy's limits are because that is the most the insurance company will pay for each coverage. You'll also want to look at the deductibles because that's what you're responsible for before your insurance policy kicks in.

You must have similar coverage for your U.S. policy, be at least 21 years old, and have a valid driver's license.

Good Discounts

Allstate helps you save money on your car insurance premium by offering several discounts. You may qualify for some of the following discounts:

  • New car (first owner)
  • Multiple policy
  • Smart student (under age 25 and good grades, successful completion of teenSMART driver program, or live 100 miles away from your car)
  • Anti-lock brake
  • Anti-theft device
  • Early Signing Discount® (since policy seven or more days before it starts)
  • Responsible payer (no cancellation notice for non-payment within the last year)
  • EZ pay plan (autopay)
  • Allstate eSmart® (go paperless)
  • FullPay® discount
  • Safe Driving Club

Most insurers offer a range of discounts that help policyholders save on their car insurance rate.

Drivewise® Program

You can also receive a discount for participating in Allstate's Drivewise® program. This program monitors your driving and scores it. You benefit from real time feedback and can start earning points after your first 50 trips.

As you accrue points for safe driving and develop good driving habits, you can redeem them for things like gift cards, auctions, magazine subscription, travel, and more.

In addition to helping you save and drive safely, the Drivewise® app also offers parking reminders so you can avoid tickets and towing. You can use Good Hands Rescue to connect with roadside assistance.

Visit Site

thumb_down

The Bad

  • Must Provide Specific Personal Information for Quote

Must Provide Specific Personal Information for Quote

Before you can view quotes on Allstate's website, you must provide personal information like your car's VIN, your address, and your driver's license. While this can be frustrating, this information is necessary to show reliable quotes. Other car insurance companies follow the same practices.

gavel

The Bottom Line

Allstate is worth exploring further if you're looking for a good auto insurance policy that fits your budget. Positive Allstate customer reviews reflect claims satisfaction, good customer service, and good rates.

Allstate offers many great coverage options that meet the needs of rideshare drivers, car collectors, and tourists in Mexico. Whatever your driving needs, you'll be able to find a policy that meets them.

When you purchase Allstate car insurance, you can also benefit from its many discounts, including participation in its Drivewise® program. You'll get a discount for participating in the program.

After your first 50 trips, you'll start earning points that can be redeemed for gift cards, travel, and more. Unlike other safe driving programs, you can also earn rewards for completing safe driver challenges.

We recommend working with Allstate for its car insurance product options, discounts, and Drivewise® program.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.1

star star star star star_border

403 Reviews

Review Breakdown

5 grade

51%

4 grade

27%

3 grade

12%

2 grade

3%

1 grade

7%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

john whortenbury Palm Bay, FL

This is a great company to work with. They go out of their way to make the insurance experience as pleasant as possible. The claims people were great. They walk you through the process, answer all questions, and offer helpful suggestions to make it as easy as possible. I would highly recommend Allstate to anyone.

3 weeks ago

check_circle

Review Source

star star star star star

Randie S. Edmond, OK

Current customer here! We switched from Geico to here because my husband said so haha. They've always had great rates, honest pricing, and friendly customer service. They even reached out to me about renter's insurance and life insurance! I was in a very minor scrape and scratch incident in January this year with a Geico customer. The claim process was easy, they made sure to communicate quickly and word for word, and they checked up on me throughout the process. Great company that I do recommend!

1 month ago

check_circle

Review Source

star star star star star

Prenisha Tallahassee, FL

One of the most comprehensive job search databases out there. Easy to drill down into areas of specialty, useful email alerts. I've used it a few times, getting my next employment through them.

3 weeks ago

check_circle

Review Source

star star star star star

Krista Griffith Tulsa, OK

I have been with Allstate since 2003. They are always helpful, kind, and responsive. They treat me like a member of the family, in a good way.

1 week ago

check_circle

Review Source

star star star star star

P Swaney Newburgh, IN

We are thinking about selling our house. I went on the roof to paint some window trim. While I was up there, I noticed damage from a hail storm. I called the claim in, and now I am getting a new roof. We love Allstate.

1 month ago

check_circle

Review Source

star star star star star

Jean Massey La Grange, TX

I've had Allstate insurance for a couple of years now and I cannot imagine ever leaving. I was involved in a minor mishap on the interstate where a huge block of wood was hit by another vehicle and sent into my lane it smashed the bumper of my truck and did some damage underneath. My claim was immediately set into motion with one quick call, under my coverage was available a rental car while my vehicle is being repaired. The body shop that works with my insurance delivered my rental and picked up my vehicle two hours away!!

3 months ago

check_circle

Review Source

star star star star star

E Jester Baltimore, MD

Everybody knows the slogan, "You're in good hands with Allstate." Essentially you are. I have been with Allstate for over a year and I was satisfied with my service. However, when I purchased my new Honda Civic Hatchback, I felt the brunt of the excessive cost and rise in premiums associated with new cars. My premium hit the roof. So, I decided to search for better rates elsewhere, but to my discovery, Travelers insurance agent shared more information with me than any other company as to the reason my rates soared and from his direction chose to correct the error on my driving files. Of course, I obtained a letter with the correction from Liberty Mutual to present to Allstate underwriters to consider the removal of the accidents that rose my rates. Lexis N. was contacted as a result and apparently, my record was cleared of all at-faults that caused the rise in premiums. I didn't want to leave Allstate because they are quick with claims from observations on claims with my siblings so I didn't really want to leave. As God looked on, I called to give Allstate one more chance to redeem my status with the new information, and was I amazed. The issues were cleared and prorated if you will and I am happy. God is magnificent if you serve Him and give Him all the glory. Thank you Father for allowing Allstate to correct the errors on my file so I could obtain better premium rates for my car. Allstate rocks!

4 months ago

check_circle

Review Source

star star_border star_border star_border star_border

Brittney Love

Worst company I have ever dealt with please do not waste time this company charges for ever little thing instead of things being included in your policy if you want a rental car in case of emergencies you’ll have to pay extra for roadside assistance rental car service at the end it’s not worth it you can find a better company that has these things included into the price you’ll pay monthly for car insurance I did like geico very nice company

2 weeks ago

check_circle

Review Source

star star star star star

Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. They provide the best assistance for car insurance and quickly at that. I trust them with all my cars

1 month ago

check_circle

Review Source

star star star star_border star_border

Paula Pili Provo, UT

I had Allstate for a few years however, they were always unpredictable. The rates change like crazy! They were always adding fees, giving this reason or that. I like simple and consistent What I love is their brick and mortar branches. The people are very friendly and helpful. We ended up changing.

1 month ago

check_circle

Review Source

star star star star star

Donna Tyler, TX

I have been with Allstate well over two decades. I like the way that they bundle all your insurance needs to save money. They have always handled my claims in a timely, professional manner.

2 months ago

check_circle

Review Source

star star star star star

Paddy Salter Semmes, AL

When a problem happened and we were in an accident with an uninsured unlicensed person allstate stepped up and helped to take the burden away and paid out the policy maximum and they were my insurance company and the other driver was at fault thanks for helping us allstate!!

3 months ago

check_circle

Review Source

star star star star star

Rodney Lee Fort Worth, TX

I love Allstate and my insurance team. Julie S's office is the reason I've stayed, Esmeralda and Margo are two of the most professional and helpful agents I've ever had the pleasure of working with. I've definitely found cheaper policies, but the team is worth the money. Any claims I've had, they've taken care of me and it's great to have that sense of safety.

5 months ago

check_circle

Review Source

star star star star star

RICH STANTON Levittown, PA

The agent is really a customer service type of guy. I tol him even if his rates are hiher I would never stop allstate, he answers the phone always or his staff. what I dislike is nothing, the company is very good. I would never chang I have my home and car with allstate the only thing that was not goo is they WOULD NOT TAKE A CLAIM AND PAY IT OTHER WISE THEY ARE GOOD CLAIM

5 months ago

star star star star_border star_border

Luke Swierczynski Troy, MI

Seem to always be the highest quote whenever I shop for coverage which I do every year. I have no experience with them but they never seem to offer a competitive price.

1 month ago

check_circle

Review Source

star star star star star

PAM Kyle, TX

I have found my personal agent and his office very easy to work with. I appreciate the advice and service they give. The national office was pretty easy to work with as well when I had a claim on my house.

3 months ago

check_circle

Review Source

star star star star star

Mike Buxbaum Brooklyn, NY

Reasonable "A" rated with excellent customer service and high reliability. Incident forgiveness as advertised. Fully automated web based coverage management. Insured properties and autos for all my family.

3 months ago

star star star star_border star_border

Ronnie Rockinoldman63 Delaware Concord, CA

Allstate was a great company, I had them for all of my insurances, multiple homes & autos, an umbrella for 24 years. I had a fender bender on the way home from the airport, $1050.00 in damage to the other car. In California, any damage over $1,000.00 requires that a half-point be added to your license. This one accident raised my insurance cost from $395.00 every six months to $1,300.00 every six months. When asked if there was anything that could be done to lower the cost I got a flat NO. Even after 24 years of being a customer, my only blemish on my driving record was this one accident. Nothing they could do I was told. So I check with other insurance companies and all of them had lower rates, by a few hundred dollars. I called back told them I would have to move my insurance if I couldn't get a break on the auto insurance. Nothing they could do they said. So move all of my insurances to State Farm. I save 650.00 per year on my homes and 550.00 on my auto. You might be in good hands, but they sure do not care about loyalty.

7 months ago

check_circle

Review Source

star star star star star_border

Barbara Luke Lake in the Hills, IL

While I like this company, there were a few things that I needed help navigating as a new customer. Fortunately, their agent near me is excellent and was able to explain everything. Their driver discounts can be somewhat confusing because they can change every six months, where in the past mine stayed the same for a year. Basically these are 6 month policies, rather than one year.

4 months ago

check_circle

Review Source

star star star star star_border

Darrin Pelham Rincon, GA

We have used the Allstate lockout service when our kids have locked their keys in their cars more times than I'd like to admit. The customer service staff have been very helpful each time we have called whether it be for the lockout service or inquiries into our protection. We have bundled our house and our cars to save us money and every little bit helps. We would recommend Allstate to others.

5 months ago

check_circle

Review Source

star star star star star

John Carter Winchester, VA

In March of 2021 I realized that I was paying to much for auto insurance through USAA. My daughter had been with Allstate for a few months, so I contacted the same agent that she had. I could not believe the price I was quoted. As opposed to USAA I’m currently saving 400.00 by using Allstate. Great Company

5 months ago

star star star star star

Gene Hennigan Houston, TX

Easy to deal with. They pay claims promptly. Agents explain your coverage. Always competitively priced. Been customer many years.

3 months ago

check_circle

Review Source

star star star star star

TexasT Sherman, TX

The BEST insurance company I have ever dealt with. My local agent is the best who truly cares and treats me with respect. My Allstate agent has a customer for life.

3 months ago

check_circle

Review Source

star star star star star_border

merissa white Battle Creek, MI

Was with All-State for years off and on. They couldn't give me a good price on homeowners insurance so I left to bundle elsewhere. I do like their auto rates and they have a good policy on glass

3 months ago

check_circle

Review Source

star star_border star_border star_border star_border

Lisa C Smyrna, DE

I made the mistake of going to Allstate (Steve P) , bad move! Gave me a quote, a month later it was different and higher. When I cancelled, I sent a cancellation letter for both my home and vehicles, they owed me over 2 months refund, sent a check for $2 and change. I've made several attempts to get this corrected, Steve will never call back and Mercedes (the assistant???) was just as unconcerned. I even called the headquarters to no avail. Stay away from Allstate or at least the one in Brooklyn or LI City, not sure which; if the name is Steve P, run. Trust me, I don't believe in bashing a business; but this one, I'm giving fair warning!!!!

3 months ago

check_circle

Review Source

star star star star star

Myrtle Wallace Clayton, NC

I have only had Allstate for less than a year but so far am completely satisfied with them. Our local agent is Stephen M and is such a nice young man. Myrtle E. Wallace Clayton NC

4 months ago

check_circle

Review Source

star star star star_border star_border

BestEggCustomer

Premium is up out of sudden without any wrong from us. Called in to ask for reasons of higher premium but got some chunk explainings. Got 2 cars and a house for insured. The house premium went up 30% out of nowhere. I canceled the house insurance and my car insurance went up from $740 to $1065. I took out 1 newest car. Ony 1 older car left but premium now is $730. What in the world. I’ll move that car out of Allstate next month.

5 months ago

check_circle

Review Source

star star star star star

Jeffrey A Stapp Ellensburg, WA

Allstate has been the only insurance company I have ever been with for about 40 years, have never had a problem with their service or insurance, always willing to help me when ever I need something, very caring and curtious, and extremely helpful, Thank you Allstate, I know I would never go anywhere else

6 months ago

check_circle

Review Source

star star star star star

Daniel Johnson Wonder Lake, IL

Truly, the best auto insurance I have ever experienced this far. I have researched countless auto insurance carriers, and not one has been able to beat Allstate's fantastic prices, benefits, and customer service, for all my insurance needs. I'm keeping them for a very long time.time

6 months ago

star star star star star

Eddie Rios Ogden, UT

Allstate Auto Insurance has offered me the best rates covering every possibly liability. They are careful in creating policies that safeguard against financial liability. They have easy terms and fair billing practices. Their insurance agents are highly trained being able to answer any concern. Highly recommended as I have had nothing but a great experience with them.

1 year ago

star star star star star

Shauna Horne American Fork, UT

We have had our car insurance, life insurance, and house insurance with Allstate for 20 years. They have always been very helpful and have excellent customer service. When we were searching for a car for our son, they were willing to give us quotes on how much the car insurance would be which was very helpful in determining what type of car to buy. We like the discounts we receive for good grades and good driving.

2 years ago

star star star star star_border

Suzanna Wootton Springville, UT

Allstate is a good insurance provider. However, i got in a car accident a few months ago and when my husband called them, the representative made the whole situation a lot more stressful by saying that we’d have to pay for the rental car, etc. Even though the accident wasn’t our fault. The rep knew the accident wasn’t our fault but he was still required to say we had to pay for it and then get reimbursed later on just to cover Allstate from any liability. That bothered me a lot and i wished they would’ve been more easy going in stressful situations like car accidents. No need to make things more stressful for the person!

3 years ago

check_circle

Review Source

star star star star star

Rodney ,

I'm refinancing my Home and needed Home Owners Insurance information from my Allstate Agent. Christina C. helped me and was Awesome. I called or emailed her at least 10 times with different requests. She helped me with every situation. I'm glad she was there to assist me through the process. She also helped me add a new Vehicle to my auto policy. She was very knowledgeable and professional throughout.

9 months ago

check_circle

Review Source

star star star star star

Gina Marie Commack, NY

I absolutely love all state and have been with them for over a decade now my entire family utilizes all state as well as friends. They always go above and beyond to make sure you were satisfied all of your Questions are always answered in a timely manner and the price you cannot be. I would highly recommend Adam S. as an agent of all state as he has always done such a phenomenal job. I utilize them not only for my automobiles but also my home insurance as well currently I am looking into life insurance with them they always have the best prices and the best customer quality care

9 months ago

check_circle

Review Source

star star star star star

Paul Cynthia Smith Lakewood, CA

We work with Matthew H in Orange County, California. He has been our agent for Home and Auto for over 12 years. His response time is impeccable when we need attention and or adjustments. He is prompt when we qualify for rebates or different upgrades in coverage that might benefit without being pushy. He just provides the information and we do as we see fit for our needs. We just recently added earthquake insurance and were pleased with our package. We have no intentions of changing our Agent or Insurance company. The Customer service is preference over price.

10 months ago

star star star star star_border

Mark Troxel Provo, UT

I was a customer of Allstate for a number of years both for Auto and Home. I liked the discount for having both home and auto together. I liked having an agent. I used Allstate while having several teenage drivers. Having an agent meant having someone who would go to bat for you. Particularly we had a car that needed repair and the repair shop caused damage during the repair process. I was able to explain to the agent that the damage was caused by the shop and even though the shop denied responsibility, the agent stood up for us and the shop competed the repairs. The shop would not have done the repair without our agent going to bat for us. I felt Allstate charged fair rates, the only reason we switched was that Allstate stopped providing earthquake coverage for homes. Without the discount for having both Home and Auto it was not worth staying with them.

10 months ago

check_circle

Review Source

star star star star star

Mim Lauj Hudson, WI

Allstate has been great! I've been with them for 8 years now. I got in an accident when I had Progressive and was immediately dropped by them. Went with State Farm afterwards but because I was dropped, my rate was terrible. After asking for a discount or lower rate after a year with State Farm, the agent said he couldn't help me. I looked at Farmer's and Allstate and got a great quote from an agent in the Tom Baecker office in St. Paul. I've been with them since, 3 accidents later, still with them. The claims process is as painless as possible and thorough.

10 months ago

check_circle

Review Source

star star_border star_border star_border star_border

Sam Linthicum Arab, AL

I had Allstate for over 20 years without even one claim on my house insurance, when I had a roof leak from hail damage, they said it was not covered. I dropped the coverage instantly.

1 month ago

star star star star star

Andrea Smith Idaho Falls, ID

Our family has used Allstate for home and auto insurance for 30 years. They have been great when we've needed to file a claim and helpful and professional in all ways. We have lived in several parts of the country and we've changed our agent when we moved, but stayed with Allstate because the service has been excellent. They are competitive in price, but not the least expensive, but you get a great product and service. We receive cash rewards for good driving records, which are significant. We also had an instance where someone fraudulently said we had been in an accident with them in another city and Allstate took care of it quickly and without any trouble to us. We would highly recommend them. My only "complaint" is that they send a lot of email advertisements, but that is something you can control.

3 years ago

check_circle

Review Source

star star star star_border star_border

Pazzo Miami Fort Lauderdale, FL

I was a customer a few years ago. Their customer service is good but their service in general not so much, too expensive, your policy increases every time (I’m in FL). The drivewise program is an insult to their customers, it should be called the “don’tdrive” program. Not the worse company though, I stayed with them for about 10 years.

4 months ago

check_circle

Review Source

star star star star star

Maru Gallegos Calexico, CA

More than happy, fast solution and answer quickly when I have been in trouble with my car. The price is very good for what they offer. Excellent coverages.

5 months ago

check_circle

Review Source

star star star star star

Meylin tobon Portland, OR

Customer service is great. They helped me get the lowest quote. I switched companies to this one because they have better offers. Just talk to a representative and they will help you Lower your payments.

6 months ago

check_circle

Review Source

star star star star star

DealStar Salt Lake City, UT

I had a GREAT experience with Allstate Auto Insurance and only left them when I moved out of state and connected with a family member's insurance agent. No complaints at all about Allstate!

6 months ago

check_circle

Review Source

star star star star_border star_border

Rebecca Mays ,

While Allstate offers some pretty competitive rates, they severely lack in their customer service department. I specifically went to my local agent that was located close to my home in order to get help from someone close when/if I ever needed it. Every time I called them to ask simple questions, I would be redirected to their generic customer support number and was never able to speak with someone in the same area, let alone the same country.

8 months ago

star star star star star

Steven Jackson

Allstate insurance company has the best all around the table deal. Car insurance,Rental insurance and, Life insurance plans. All have to do is call Elk Grove Allstate insurance company like did .Believe me you will be happy just like me.

3 years ago

check_circle

Review Source

star star star_border star_border star_border

janice dorvil Tallahassee, FL

I tried to switch from Geico to Allstate and they were way more expensive. I haven't really heard much about it except for me trying to get a quote.

1 month ago

check_circle

Review Source

star star star star star

Rickey Lehi, UT

I cannot tell you how much I love Allstate for my auto insurance. My agent rocks; she checks in on me regularly and explains why costs change when they go down or up. By switching to Allstate from State Farm, I saved a lot of money. In fact, I went with Allstate because I had heard they were nice to work with, and they were giving me the best offers for my money (bang for buck) out of ALL the other companies I called and got quotes from. This includes companies like Geico, State Farm, etc.

1 year ago

check_circle

Review Source

star star star star star

Michelle Rios Ogden, UT

Allstate Auto Insurance offers great rates for families with teen drivers. When I was a new driver, they offered a discount for my good grades. And since I had to pay for my own insurance, I thought that this was a pretty great deal. And when I was in a little fender bender, I didn't lose my coverage... They were understanding that sometimes things just happen.

1 year ago

check_circle

Review Source

star star star star star

edgeman68 Long Beach, MS

My wife and I have everything we own insured with Allstate and they have been absolutely great to us. When we went to add our teenagers to our policy, our agent even provided us with an alternative that literally saved us thousands of dollars a year insuring our kids. Who does that? Most companies just willingly take your money, rather than provide you with options to heavily save. Allstate has gone far above and beyond for us

1 year ago

check_circle

Review Source

star star star star star

Rosann Stanko Logan, UT

We love our agent and his office team. They are very honest and we can count on them as we continue to add or subtract from our policy items. We are very pleased with the customer service, also. In a heartbeat they will help and call back, if we need them, too. A couple of days ago I dropped by to pick up my insurance cards and the agent came out of the back office and shook my hand and visited with me for awhile. They are amazing.

2 years ago