Auto-Owners Insurance Logo

Auto-Owners Insurance

Is This Your Business?
star star star star star_half

6.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 10th, 2021

Founded in 1916, Auto-Owners Insurance has high financial strength ratings, competitive car insurance, and many opportunities for policyholders to save.

Customer insight on Auto-Owners Insurance is limited due to the low review count, particularly when compared to other car insurers on BestCompany.com. However, Auto-Owners Insurance's reviews are mostly positive, which is a good sign.

Top Ranked Companies

thumb_up

The Good

  • High Financial Strength Ratings
  • Competitive Coverage
  • Modified and Classic Car Coverage
  • Savings Through Discounts

High Financial Strength Ratings

Auto-Owners has received high financial strength ratings from A.M. Best, which indicates that the insurer is financially stable and likely to be able to meet its claims obligations. 

High financial strength ratings are common among top insurers, so Auto-Owners's high rating makes it worth exploring further.

Competitive Coverage

Auto-Owners Insurance offers the typical options for car insurance coverage:

  • Collision
  • Comprehensive
  • Liability (bodily injury and property damage)
  • Uninsured and underinsured motorist
  • Medical payments
  • Personal Injury Protection (PIP)

You can also add roadside assistance coverage. Auto-Owners's roadside assistance is available anytime throughout the United States and Canada.

Beyond offerings common to the industry, Auto-Owners offers several less common coverage options:

  • Additional expense (rental car reimbursement, lodging reimbursement if stranded for repairs)
  • Loan or lease gap (pays off the rest of your financial obligation minus the car's current value if your car is totaled)
  • Diminished value (covers change in car's value after an accident)

You can bundle 10 extra coverage options through Auto-Owners's Personal Automobile Plus Package. Specific details about this package are limited online, so be sure to ask your agent for more information.

Modified and Classic Car Coverage

In addition to everyday cars, Auto-Owners covers two types of specialty cars: modified and classic cars. Online information regarding coverage options and requirements for these specialty vehicles is limited, so you'll need to work with an agent to learn more.

Savings Through Discounts

Like many car insurance providers, Auto-Owners offers discounts to help its clients save:

  • Multiple policies, including one specific to life insurance
  • Multiple vehicles
  • Vehicle safety features
  • Good student
  • Student Away at School
  • Teen Driver Monitoring
  • Favorable loss history
  • History of on-time payments
  • Paying an annual premium
  • Paperless billing and online payments
  • Advance quote

These discounts are all common for the auto insurance industry, so these savings opportunities help make Auto-Owners competitive. 

You can also opt for a higher deductible to save on premiums.

thumb_down

The Bad

  • Limited Availability
  • Minimal Customer Insight

Limited Availability

Auto-Owners offers insurance in 26 states. However, details about which states are unclear from its website. However, you can use the company's online tool for finding an agent to see if there's one in your area.

Minimal Customer Insight

Although Best Company has received several Auto-Owners Insurance reviews, the review count is low compared to other insurers listed on BestCompany.com.

General conclusions are not currently available. However, it's promising that Auto-Owners Insurance's current reviews are primarily positive. These reviews note positive experiences with customer service and low premium rates.

gavel

The Bottom Line

Auto-Owners Insurance has many features that make it worth considering. It offers competitive coverage and discounts, so you can have your coverage needs met and find helpful savings.

Beyond standard coverages, you can find protection against diminished value after an accident and gap coverage for your loan or lease. 

If you own a classic car or a modified vehicle, you'll need to work with an agent to learn more about coverage available for these cars.

Although more customer reviews would offer valuable insight on the company, Auto-Owners Insurance is worth considering because of its work with independent agents, competitive coverage, and discounts.

View Best Auto Insurance Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.4

star star star star star_half

17 Reviews

Review Breakdown

5 grade

65%

4 grade

24%

3 grade

6%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_border

Trustworthiness

star star star star star_border
cancel
info
star star star star star_border

Kenneth Okerlund Orem, UT

Great insurance company that will get you the best insurance package that you can within your price range. They also offer renters insurance as well as life insurance but they are very basic packages so if you take any prescribed medication then you probably won't be able to get the life insurance.

8 years ago

star star star star star_border

Rick

Auto-Owners is basically a decent company. I've only ever had one or two minor claims and their processing speed was commendable. If their rates wouldn't climb every six months I'd have given them five stars.

5 years ago

star star star star star_border

Gary H.

This is an excellent insurance carrier that I represent as an independent agent. They offer very competitive rates, and do a great job on their claims service.

8 years ago

check_circle

Review Source

star star star star star_border

Cam McClellan Magna, UT

We currently use them for our auto insurance. They were easy to use when we needed to set up a tow to the repair shop.

5 years ago