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Blue Raven Solar

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8.6

Overall Score

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LAST UPDATED: February 27th, 2024

Founded in 2014 with headquarters in Orem, Utah, Blue Raven Solar is a residential solar installer that provides solar energy systems in 12 states. The solar company prioritizes quick solar panel installations and takes pride in the aesthetic of its systems, providing modern, black-on-black solar panels and interior conduit runs. Blue Raven Solar offers competitive pricing through its unique financing options, BluePower and BluePower Plus+.

Read on to discover the good and the bad about this solar power company, or jump down to read Blue Raven Solar reviews from real customers.

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The Good

  • Full-Service Solar PV Company
  • Blue Raven Solar Service Area
  • Blue Raven Solar Financing Options
  • Blue Raven Solar Warranties
  • Blue Raven Solar Referral Program
  • Blue Raven Solar Reviews

Full-Service Solar PV Company

Blue Raven Solar is a full-service solar company, meaning that the company manages all aspects of the solar process, from sales to solar panel installation. This full-service or in-house management can streamline the solar process by reducing the number of stakeholders in the process, which can reduce the chances of mistakes resulting from miscommunication between third parties. 

Further, because Blue Raven Solar doesn’t outsource installation to contractors, installation processes and timelines are more easily managed and often faster than you might experience with a competing solar company.

Blue Raven Solar Service Area

Compared to many other solar companies in the industry, Blue Raven Solar has a much larger service area, including 12 states. In many cases, solar companies may only service one state or a few states in close proximity.

Blue Raven Solar services the following states:

  • Colorado
  • Idaho
  • Kansas
  • Michigan
  • Missouri
  • Nevada
  • North Carolina
  • Ohio
  • Oregon
  • Utah
  • Virginia
  • Washington

It is worth noting that while Blue Raven Solar’s services are available in all the states outlined above, services are limited to specific areas within each state.

Blue Raven Solar Financing Options

Blue Raven Solar offers two in-house financing products:

  • BluePower — A payment plan featuring fixed, low monthly payments with an industry-leading interest rate; no prepayment penalty and plan is transferable.
  • BluePower Plus+ — A payment plan featuring a $0 down payment and 18 months of free solar.

Eligibility for either Blue Raven Solar financing plan will be dependent on your current finances, and a Blue Raven Solar representative will work with you to determine which plan will best fit your needs.

Blue Raven Solar Warranties

Blue Raven Solar provides a 25-year manufacturer warranty, a common warranty offered by solar companies in the industry. The company also provides a production guarantee.

Blue Raven Solar Referral Program

Blue Raven Solar states that its mission is to help bring clean energy to everyone. As a result, for customers who help their friends and family to save money on their utility bills with renewable energy, Blue Raven Solar offers lucrative referral bonuses. 

For your first referral you’ll receive $500, for your second you’ll receive $1,000, and for your third you’ll receive $1,500. For each referral beyond an initial three, you’ll receive $1,500.

Various solar companies in the industry offer referral bonuses, but we have seen few referral programs that are as generous as Blue Raven Solar.

Blue Raven Solar Reviews

The majority of Blue Raven Solar reviews on BestCompany.com are positive — 85 percent of reviews are 4 or 5 stars. 

With over 900 reviews, the majority of Blue Raven Solar customers talk about the following:

  • The company's considerate and hardworking staff.
  • The friendly installation crew cleaned up nicely after they finished the project.
  • The team's installation know-how and willingness to answer questions along the way.

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Check out this positive Blue Raven Solar Review from a verified Blue Raven Solar customer:

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Blue Raven Solar Review: Debra P. from Puyallup, WA

"Blue Raven Solar has been a great company to work with while installing Solar. Michael the salesman was great, explaining all the process.  Everyone else worked tirelessly while installing the panels. Great crew."

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The Bad

  • No Leases or PPAs Available
  • Blue Raven Solar Sales Complaints

No Leases or PPAs Available

Unfortunately, Blue Raven Solar does not offer leases or Power Purchase Agreements (PPAs), which are each attractive payment options for many consumers who would like to take advantage of renewable energy without taking on the financial responsibility of an investment. Individuals interested in one of these payment options should look into other residential solar installers.

Blue Raven Solar Sales Complaints

The overwhelming majority of Blue Raven’s reviews are positive, but in the negative reviews there is a recurring theme of customers feeling misled by sales reps looking to land the sale. Most of these complaints revolve around the solar system output (they were told the solar payment would completely replace their energy bill rather than reduce it) and rebates which they didn’t end up qualifying for. 

On a positive note, customer service has responded to these reviews with explanations and contact information to further discuss and resolve each situation where possible. 

As a prospective customer, it’s important to be proactive in understanding the solar system energy production agreement you sign up for as well as the applicable rebates. It’s always a good practice to get promises in writing if you’re working directly with a sales representative in order to avoid unfulfilled promises.

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The Bottom Line

Blue Raven Solar has made a quick impact on the solar industry and is a full-service solar company, managing all aspects of the solar process from sale to installation. The company's goal is to reduce dependence on traditional power usage sources, and help homeowners take advantage of energy cost savings while utilizing clean energy solutions. 

The company stands out from the competition with its unique financing products. Customers who choose to switch to renewable energy with Blue Raven will have access to two unique financing options: Blue Power and BluePower Plus+. 

The BluePower Plus+ product is worth noting, as it features a $0 down payment and 18 months of free solar. Blue Raven Solar doesn’t offer solar leases or PPAs, which are typical financing offerings with other solar companies. Thus, if you are interested in either option (lease or PPA), you will want to consider a different solar provider in the market.

Based on Blue Raven Solar reviews on BestCompany.com, Blue Raven Solar could be a great choice for going solar. The majority of company reviews are positive with satisfied customers frequently praising the company’s fast installation process and knowledgeable company reps who are always available to answer questions.

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Star Rating

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4.4

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940 Reviews

Review Breakdown

5 grade

77%

4 grade

9%

3 grade

3%

2 grade

2%

1 grade

9%

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Review Source

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Jeremy Williams Indianapolis, IN

Just wanted to drop a quick note about my fantastic experience with Blue Raven Solar. From the get-go, their customer service was top-notch. The team was super friendly and always there to answer my questions – felt like I was chatting with friends who really know their stuff about solar energy! The installation process was a breeze. The crew was professional, efficient, and they left no mess behind. Honestly, it was impressive to watch them at work. My system was up and running in no time, and I couldn't be happier with the results. Big shoutout to everyone at Blue Raven Solar for making this journey into solar energy so seamless and enjoyable.

1 month ago

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Reply from Blue Raven Solar

Hi Jeremy, Thank you for taking the time to leave us a 5-star review! We love to hear that you have positive interactions along the way, topped off with a smooth process! If you have any questions in the future, please don't hesitate to reach out. -Brenden B.

Feb. 2nd, 2024

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Leslie Hubbard Bonney Lake, WA

Blue Raven Solar was a great company to work with for my Solar Project. They are very professional and knowledgeable. They made sure all my questions were answered and they kept me informed of all the steps along the way. I would highly recommend using them for your solar project.

1 month ago

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Reply from Blue Raven Solar

Thank you for leaving us a 5-star review, Leslie! We appreciate your kind words and are happy to see your interactions were positive. We appreciate you as a customer and your recommendation, enjoy your solar savings! -Brenden B.

Feb. 5th, 2024

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Katie McFaddin

We compared several solar companies (Tigard, OR) and went with BR because of their experience and competitive price. Sometimes the automated corporate messaging felt a little "pushy" but our salesperson Richard was nothing but responsive, kind, and helpful. Panels were installed as expected and I appreciated that BR handled approval arrangements with PGE, the county, etc.

2 months ago

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Reply from Blue Raven Solar

Thank you for taking the time to leave us a positive review, Katie! We are glad that your solar project was smooth and made easy with our various representatives! Thank you for your feedback on those automated messages as we don't want to come across in a negative way! Enjoy your solar savings! -Brenden B.

Jan. 15th, 2024

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Doug Brandon White Lake, MI

You folks have done an awesome job !!! Thank you for a very positive experience so far with Blue Raven Solar. Also make sure my sales rep James is well taken care of he has been very supportive all the way. My installation team was well equipped to make our installation and answered all my questions while working. Thank you

2 months ago

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Reply from Blue Raven Solar

Hi Doug, Thank you for your positive review! We love hearing that your solar process was smooth from the initial sale all the way through the installation! Enjoy your solar savings! -Brenden B.

Jan. 18th, 2024

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Laura Yassa Colorado Springs, CO

Update: Blue Raven Solar’s corporate customer service has contacted us and done their due diligence to address and correct the issues. That arose from working with their local contractor. I am SO disappointed in Blue Raven Solar! The installation and turn-on of our system has been an awful experience. I would not recommend them to anyone and wish I could cancel everything, get rid of their panels, and go with a different company. The installation crew left a huge mess, the panels/micro-inverters are not producing energy, they have sent people unequipped to solve the problem, and their customer service has been abysmal. In fact, we were encouraged to go ahead and leave negative reviews, so here we are. If you’re thinking of going solar, don’t make the same mistake we did, pick a different company.

3 months ago Edited December 21, 2023

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Reply from Blue Raven Solar

Hi Laura, we are sorry to hear about the poor experience that you had with the installation process and some of our local representatives. At Blue Raven Solar, we always strive to provide a world-class customer experience at all parts in the process. Though we recognize that issues may arise, we are happy to see that we were able to rectify the situation to help better your overall experience. If there are ever any questions you have, please don't hesitate to reach out so we can help! -Brenden B.

Dec. 27th, 2023

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harrisonaslami

Blue Raven Solar was professional and helpful the entire way from getting the estimate through install. Panels look great, I got 28, and my install was done in just a few hours. Can’t speak highly enough of Jared S and his install team, they did a great job, were helpful, and cleaned up everything. The electrician, Rain, was excellent as well.

3 months ago

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Reply from Blue Raven Solar

Thank you for taking the time to leave us a positive review, Harrison! We are glad that everything is looking great and our crew did a professional job! If you have any questions, let us know! -Brenden B.

Dec. 26th, 2023

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Mat Johnston Boise, ID

From the first contact with the young gentleman who knocked on my door, to the salesperson, to the install crew, to the inspectors, I felt listened to and respected all along the way. They explained things to me in ways that helped me to understand what I was getting, which I believe I got. The employees of Blue Raven Solar are courteous, professional, and safe.

3 years ago

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Reply from Blue Raven Solar

Hi Mat, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Mar. 2nd, 2021

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JOHN BIGELOW Boise, ID

Blue Raven Solar was transparent and trustworthy from start to finish with our residential solar system. They kept all promises regarding work time frames, fees, service, and product quality. They have contacted me regularly since our installation to verify that our system is working properly and to answer any questions I might have. I found all aspects of the work done by Blue Raven to be done professionally. I've been very satisfied with my final product.

3 years ago

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Reply from Blue Raven Solar

Hi John, thank you for leaving a review. We are glad to have you as part of the Blue Raven family. Enjoy solar savings! -Abigail W., Blue Raven Solar

Feb. 3rd, 2021

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Jim Grunow Boise, ID

Customer Review Video

3 years ago Edited January 10, 2024

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Reply from Blue Raven Solar

Hi Jim, thank you for the review! We appreciate your support. - Abigail W., Blue Raven Solar

Jan. 26th, 2021

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M Bass Seattle, WA

I hired Blue Raven to install solar panels for me because the salesman promised a lot. They did not deliver on the sales promises. The system took forever to install like over 6 months. We missed the entire summer of solar production. During the delays, I was promised that I would be financially compensated for lost solar production, then when the project was complete, they decided to not do that. I had to personally manage the subcontractors that Blue Raven hired. This took weeks of scheduling, emailing, and phone calling. I had to manage the city inspections myself. And I was sent bills for the subcontracted work that was supposed to be covered in the Blue Raven contract. One of the main reasons we hired Blue Raven was because they promised to handle everything. They did not do that. Once the project was complete, we realized that they did not even install what they promised. I emailed and called them multiple times with these complaints. They mostly ignored my emails and did call me back. I would have to call 4-5 times to get 1 response. I would not recommend this company to anyone.

2 months ago

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Reply from Blue Raven Solar

Hi Mike, We cannot guarantee anything outside of the written agreement you signed. To ensure you were aware of this, it is addressed within your contract and was also mentioned in your introduction call, which was recorded on 3/2/23.

Before installing the solar system, your home required a new roof, an upgraded main panel, and structural upgrades to the rafters to support solar panels. Much of this additional work was beyond Blue Raven Solar's control due to the scope of work. Moreover, because of the required work, Blue Raven Solar was unable to present, leading the contractors to contact you directly to schedule the work. It should be noted that while we request all contractors to direct payments to us, we cannot guarantee that they will fulfill that request.

While Blue Raven Solar does not guarantee a timeframe in which a solar project will be installed, our primary goal is to ensure they are completed before customers have to pay for them. In your case, the project was completed over two months before you had to make any payments, which is why no additional compensation was provided. It has been confirmed that Blue Raven Solar did install everything as outlined in your agreement, and although it is not guaranteed that customers can monitor their usage, Blue Raven Solar has reached out to you directly to explore the possibility of installing a consumption meter. If you have any further questions, please feel free to contact us directly at [email protected]. -Brenden B.

Jan. 8th, 2024

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EL C Cleveland, OH

I am a big fan of BRS!! I have successfully completed one referral and most certainly plan on continuing to talk to my friends and family about installing solar panels...with BRS!! The process was easy, no heavy sales pitch and they were quick from agreement to installation.

2 months ago

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Reply from Blue Raven Solar

Thank you so much for your kind words, EL. We appreciate you taking the time to share your experience with us. Please do not hesitate to reach out if ou need anything in the future! -Maddie B.

Jan. 24th, 2024

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Todd Pedretti Denver, CO

We had out install in May of 2021. Everything went as planned. We have not had to pay for electricity since it was installed. We actually have received money back for over production. Not much but it is nice to know the system is working as they promised.

4 months ago

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Reply from Blue Raven Solar

Hi Todd, Thank you for taking the time to come back and leave us a positive review! We love hearing from customers who have been able to see the long-term benefits of going solar! If you have any questions, don't hesitate to reach out! -Brenden B.

Nov. 28th, 2023

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Ross MacKinnon Ashburn, VA

The crew did a wonderful job installing. It is all top notch equipment and I am enjoying trouble free energy production. They were very helpful through all phase of the project and handled the permits and scheduling without any effort on my part

5 months ago

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Reply from Blue Raven Solar

Hi Ross, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B.

Oct. 11th, 2023

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Joshua Gabica Eagle, ID

Fast, thorough, and great with communication/setting expectations. Would recommend to friends and family. Brady did a great job coming to my house to explain the cost breakdown and helping get everything approved and ready for installation. Jay did a great job with the actual install. I’m still waiting for the final approval from Idaho Power but I’m liking what I see so far!

6 months ago

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Reply from Blue Raven Solar

Joshua, Thank you so much for taking the time to leave us your review! We love hearing about the great experience you had from the sales to installation processes. Enjoy your solar savings! -Brenden

Sep. 18th, 2023

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Denise Collins Joliet, IL

A solid five! Josh has been great. Our initial meeting, he was no pressure. He answered all our questions. He was often in contact with us throughout the process. The gentleman who came out to inspect everything was great. Professional yet really friendly as was Josh. Even when we had a slight hiccup with the placement of our A/C unit, the company came through in having it moved. It's been a great experience and we look forward to starting up the new system later today when we get home.

8 months ago

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Reply from Blue Raven Solar

Hi Denise, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B., Blue Raven Solar

Aug. 24th, 2023

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Emily Budreau Noblesville, IN

I was inquisitive but not completely sold about Solar but after saying yes and having it for a week it’s exciting to check the meter and the app to see not only am I using solar but I am selling back to the grid. Time will tell the rest of the story but Blue Raven was on point every step of the way. They are timely in their follow up and the customer service has been incredible! Well done Blue Raven!

8 months ago

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Reply from Blue Raven Solar

Thanks for your review, Emily! We are glad to have you as a customer. Please reach out if you need anything in the future. - Sean, Blue Raven Solar

Aug. 24th, 2023

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Linda Fuquay-Varina, NC

Steve explained everything to us. We felt he was honest and informative. Any questions we have ever had he would answer promptly. He helped get us through the HOA paperwork. The worst part of the whole process was getting through our HOA. That was the HOA’s incompetence, and had nothing to do with Blue Raven.

3 years ago

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Reply from Blue Raven Solar

Linda, thank you for leaving a review. We are glad you enjoyed working with us. Have a nice day! - Abigail W., Blue Raven Solar

Feb. 3rd, 2021

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Julie Greenleaf, ID

They are informative, prompt, have attention to detail, and do what they say they will when they say they will. They make the process as easy as they possible can. All of the employees I've had contact with were unfailingly polite.

3 years ago

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Reply from Blue Raven Solar

Hi Julie, thank you for taking the time to leave a review. We are glad to hear you enjoyed working with our team. Have a nice day! - Abigail W., Blue Raven Solar

Jan. 26th, 2021

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cheryl yeary Denver, CO

I totally recommend Blue Raven Solar. All the employees are friendly and very knowledgeable about solar. The installers were very clean. I Love the look of their panels and I really love that I am getting energy from the sun.

3 years ago Edited January 10, 2024

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Reply from Blue Raven Solar

Hi Cheryl, thank you for leaving a review. We are glad you had a good experience with Blue Raven Solar. Have a nice day! - Abigail W., BRS

Dec. 29th, 2020

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Leo Lohman

It works exactly like it is supposed to..The salesman was not pushy and answered every question I had.since the solar was installed I get two invoices from Xcel Energy, gas and electricity. The gas bill is normal, the electric bill has been $0.00 for the past year..

3 years ago

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Reply from Blue Raven Solar

Hi Leo, thank you for taking the time to leave a review about your experience. We are happy to hear you are saving with solar!-Maddie E., Blue Raven Solar

Oct. 22nd, 2020

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Suvin Viswanathan

From the beginning initial design, through final design and installation, Blue Raven was excellent. The actual installation was a joy to watch. There was one oops during the Village Inspection but Blue Raven was on top of it and came through.

3 years ago

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Reply from Blue Raven Solar

Hi Suvin, thanks for taking the time to leave a review. We appreciate your business and feedback. Have a great day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Brad

Blue Raven was attentive, thorough, and had great communication. In addition, they had some awesome incentives for me to sign up when I did, and my neighbors were able to get in on it also, providing me with a referral bonus. Thanks BR!

3 years ago

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Reply from Blue Raven Solar

Hi Brad, thanks for taking the time to leave a review. We really appreciate it! Have a great day.-Maddie E., Blue Raven Solar

Sep. 29th, 2020

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Dustin Littleton, CO

Good customer service. Fair price. Relatively painless process. Installation was fast. Minor damage to house was resolved quickly.

3 years ago

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Reply from Blue Raven Solar

Hi Dustin, thanks for taking the time to leave a review. We are thrilled to hear the installation went well. Have a great day!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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Erin Peyton, CO

They are very good, but two items caused the 4 vs 5 star. First the plan was to get the system installed in 2019 to get the full tax credit, and it did not go on till Feb 2020. Second, they had to come back out as two of the three panels were not producing. It was an easy fix once they found it (loose wire connection), but it should have worked the first time.

3 years ago

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Reply from Blue Raven Solar

Hi Erin, thanks for taking the time to leave a review. We appreciate your patience and understanding. Please let us know if you ever need anything. -Maddie E., Blue Raven Solar

Aug. 26th, 2020

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Ed Fredenburg Newberg, OR

Blue Raven worked closely with us to finalize the design concept, and provided detailed and essential information that provided the basis for our decision to proceed. Installation was timely and efficient. However system startup was delayed due to a change order in our contract that was determined necessary when the installation team found it had to reduce the number of solar panels due to space restrictions on our roof.

3 years ago

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Reply from Blue Raven Solar

Hi Ed, thanks for taking the time to leave a review. We appreciate your support and patience during the installation process. Have a great day!-Maddie E., Blue Raven Solar

Aug. 26th, 2020

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Mike & Melody Stone

All the people we worked with while getting our solar system were first rate & very helpful. We never had any questions about the process & everything went smoothly . We have enjoyed everything about our Blue Raven solar system especially the lower energy bills.

3 years ago

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Reply from Blue Raven Solar

Hi Mike & Melody, thanks for leaving a review! We are thrilled to hear you are enjoying your system. Have a great weekend.-Maddie E., BRS

Jul. 31st, 2020

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Cody Trautman Rio Rancho, NM

It was an awesome experience! They did a great job and worked hard to make sure everything was just right for the installation. From beginning to end, they were super friendly, easy to work with, and worked efficiently throughout the process to get our panels up and going way sooner than we thought we’d get them! All of the guys on the crew were super respectful and easy going, but they knew how to get things DONE! Easily one of the best crews I’ve ever done business with.

4 months ago

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Reply from Blue Raven Solar

Hi Cody, Thank you for taking the time and leaving us a positive review! We are happy to hear about the 5-star experience we were able to provide while you made the transition to solar energy. We love how great the interactions were throughout the process and installation and we are committed to ensuring the interactions continue to stay that way! Enjoy your solar savings! -Brenden B.

Oct. 30th, 2023

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Andrew Kaneta Portland, OR

Great company for solar installation. This was done in Portland metro area, and installation, support, and service teams were all wonderful. BRS was completely competitive in pricing and product and beat out other companies I was looking at. Installation took 1 day for 17 panels and I was producing electricity within 2 weeks of installing. They were able to draw up and update the solar plan several times to meet my requests and were very understanding when it came to me comparing with other companies. My experience with BRS was without any issues, and a pleasure to have gone through.

5 months ago

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Reply from Blue Raven Solar

Hey Andrew! Thank you for taking the time to leave us a positive review! We love hearing about the 5-star interactions you have had while making the transition to renewable energy. We appreciate all your kind words and appreciate you as a customer! If you run into any questions, don't hesitate to reach out! -Brenden B.

Oct. 19th, 2023

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Sreesha Apex, NC

We installed the Blue Raven solar system in our home in Apex, NC. The project manager Daniel explained the process nicely and suggested the power required to meet our usage. Daniel follows up on everything to get it done. The project manager helped to get the necessary permissions from HOA and Apex town. The installation team arrived quickly and installed the panels nicely according to the design. The member of the Blue Raven inspection team  Tyler B inspected the installation along with the town inspector. Tyler is an awesome guy who explained the wiring and switching nicely. The good thing about Raven Solar system is that easy to get the finance to install the solar on your roof. I recommend Blue Raven as your solar system provider.

9 months ago

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Reply from Blue Raven Solar

Hi Sreesha, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B., Blue Raven Solar

Aug. 24th, 2023

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James Sigl Spokane, WA

Our experience has been great. All that they promised has been delivered. I did my research before going with Blue Raven they offered the best type of solar panels for my home. The longest part has been waiting on electric company to switch out the meter and having to figure out why it wouldn’t connect to the system, Once I contacted Blue Raven they had a person on it asap. Blue Raven has their own employees and install all the equipment, so no third parties to deal with and by far had the best interest rates for financing. Every time I had a question someone would call & or text giving name and phone number to take care of the issue. I'm glad we picked them. If anything changes I will come back with updates.

10 months ago

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Reply from Blue Raven Solar

Thank you for your review, James! Enjoy solar savings!

May. 3rd, 2023

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Randy Locklear Charlotte, MI

The entire team starting with Bryan… my awesome sales rep… all were outstanding… making every step of the process easy and trouble free.

2 months ago

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Reply from Blue Raven Solar

Hi Randy, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! -Brenden B.

Jan. 19th, 2024

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Peter Gilbert Salt Lake City, UT

Great to work with Blue Raven. Answered all the questions I’ve had about Solar. They did all the work to get it approved by HOA, City, and power company. Painless process!

2 months ago

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Reply from Blue Raven Solar

Hi Peter, thanks for taking the time to leave us a review! We are glad that the process was smooth and painless! Enjoy your solar savings! -Brenden B.

Jan. 15th, 2024

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Lana Medford, OR

We have been satisfied with each person working on every facet of this from the sales to the insulation to the set up. They were professional, always on time informative. Lana Hjorten

4 months ago

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Reply from Blue Raven Solar

Hi Lana, Thank you for taking the time to leave us a positive review! We are glad that your solar project went smoothly and were informed along the way. Enjoy your solar savings! -Brenden B.

Nov. 13th, 2023

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Carrie Charlotte, NC

Blue Raven Solar is a great company. They gave me in detail how solar panels would benefit me, they are always available for answers to your questions. They are very kind as well.

3 years ago

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Reply from Blue Raven Solar

Hi Carrie, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Emily

While the system seems to be working well enough now, I had several issues on the initial set up. I had my electrical panel upgraded before getting my solar panels. After Blue Raven came to hook up my solar system my newly upgraded electrical panel was left in such poor condition by Blue Raven, that the lid barely closed. In the process they managed to also loosen other connections and several months later I had to call in an independent electrician in order to find out what was going on. I really wanted to love Blue Raven and write them a good review, but I there were numerous times when I had to follow up with them just to get the basics taken care of. They tried to be very helpful on the phone, but the actual service I received wasn't to the level of what I felt it could be.

3 years ago

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Reply from Blue Raven Solar

Hi Emily, I was unable to identify your account without additional details. Could you email me at [email protected] so I can help address your concerns? - Maddie E., BRS

Nov. 11th, 2020

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Don Hatch

I am happy with Blue Raven Solar however I am waiting until I have had the Solar panels on for a full year to see if I am in fact generating the 105% power that Blue Raven Solar says I should generate. However so far I haven't generated that much power.

3 years ago

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Reply from Blue Raven Solar

Hi Don, thank you for taking the time to leave a review. Your system is currently producing at 100% which is great news. Feel free to email me at [email protected] which any questions. Have a great day!-Maddie E., BRS

Oct. 28th, 2020

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Kathryn McAbery Teton, ID

We wish we never purchased the solar panels and that we shopped around a little more. Blue Raven didn't put the panels on according to the document that we signed. Their customer service was really frustrating as we tried to get the issue corrected. The panels cause snow to build up on the roof and it is extremely difficult and dangerous to shovel off. They finally informed us that they would fix it in the spring. However, to install the solar panels they had to put holes in the roof and to move them would weaken the roof. So honestly we don't know what to do and are to frustrated to go through customer service again. However, I give them 2 stars because the panels are working as guaranteed.

3 years ago

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Reply from Blue Raven Solar

Hi Kathryn, thanks for submitting your feedback on our customer service department. I have forwarded this on to management. I am sorry to hear you are having difficulty with your solar panel maintenance. If you have any questions, please give us a call.-Maddie E., Blue Rave Solar

Sep. 7th, 2020

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Lisa Wade Portland, OR

We were sold that this would be a swap of bills. Trading out the power bill for the solar loan, but we have not even come close to doing a 1-1 swap. Instead we are paying a high power bill along with the solar loan payment. This is NOT what we were sold. We even had them add 2 extra panels Incase the original quote wouldn't be sufficient- due to our circumstances and knowing we would likely use a lot of power.

3 years ago

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Reply from Blue Raven Solar

Hi Lisa, your system is currently producing within our estimates. I would be happy to address your bill concerns. Please email me at [email protected] with copies of your past few bills. Thanks, Maddie E., BRS

Sep. 7th, 2020

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Derrick L Smith Raleigh, NC

I have not been completely satisfied with the service of the panels. The energy bill for the summer is way too high and I'm not happy with the solar panel output for the demand of cooling needs. I moved my thermostat from 73 degrees to 75 and my bill still soared to nearly $200. I have 36 panels and I can't understand why they can't support the needs of my home when so much sunlight is beating down on the panels which should be able to keep up with the energy needs for cooling. At this point I'm not happy with energy shortages the panels are producing.

3 years ago

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Reply from Blue Raven Solar

Hi Derrick, thanks for taking the time to leave your feedback. I would be happy to take a look at your concerns. If you could email me your past few bills to [email protected], I can take a look. Please let me know if you have any other questions. Thanks, Maddie E., Blue Raven Solar

Sep. 1st, 2020

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Jeff Jacobson Kill Devil Hills, NC

Outstanding service. From start to finish the salesman kept us informed on how the progress was going.The installers were very professional and clean. We are definitely pleased with the performance of the system.

3 years ago

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Reply from Blue Raven Solar

HI Jeff, we really appreciate the review. We are thrilled to hear you are enjoying your system. Have a nice day!-Maddie E., BRS

Aug. 19th, 2020

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Jon McPherson Middleton, ID

The whole process from start to finish was amazing. Everyone kept in close contact at every step of the process and now that I've had the system for a while I couldn't more pleased.

3 years ago

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Reply from Blue Raven Solar

Hi Jon, thanks for leaving a review. We are happy to hear you are enjoying your system. Have a great day!-Maddie E., BRS

Aug. 19th, 2020

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angie and Jason

enjoyed working with sales rep, Mike F, he answered and explained every questions and kept us in contact with the progress of the solar. Also, the install people were professional and easy going

3 years ago

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Reply from Blue Raven Solar

Hi Angie & Jason, thank you for taking time to leave a review. We really appreciate it and your business. Have a great day!-Maddie E., Blue Raven Solar

Jul. 31st, 2020

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casey mauth

We have had 2 major issues since we added our panels that have cost us money. both issues stemming from the install of our system. the first issue was addressed. the more recent issue i have not heard back from anyone. the system went down due to a mis-use of fuse when built. so for a month we were not producing power. i have now had 2 bills equaling $178 and feel we should get some form of compensation as this was the mistake of the install. So we paid double for the panels themselves and 2 months of power from duke. overall i had recommended this company to friends, but with these 2 major issues, i am not as confident to do so. I do feel this is a small item to compensate us for based on the error of the install.

3 years ago

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Reply from Blue Raven Solar

Hi Casey, I was able to look into your account and I see we have already compensated you for the time you system was down last year. Our support team is currently working with you to provide additional compensation for the 3 weeks your system was down in April. Hopefully this will help to rectify the situation. If you have any additional questions feel free to reach out to me at [email protected]. Thanks, Maddie E., Blue Raven Solar

Jul. 21st, 2020

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Casey

Delivered what they promised. They were professional, punctual and every step of the process was enjoyable. I don't do a lot of reviews but Blue Raven was very deserving of my 5 star review.

4 years ago Edited January 10, 2024

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Reply from Blue Raven Solar

Hi Casey, thank you for taking the time to leave a review. We really appreciate your business and support. Have a great day!-Maddie E., Blue Raven Solar

Oct. 22nd, 2020

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Saisha Smith King, NC

From the sales to installation and everything in between I have nothing but good things to Say about Blue Raven Solar. They are in constant contact, and if I have questions, I don’t have to hesitate to contact them. I definitely recommend them to anyone wanting to switch the solar panels. Jackie M was my sales guy very personable!

5 months ago

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Reply from Blue Raven Solar

Hi Saisha, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! -Maddie B.

Oct. 11th, 2023

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Maureen Schnell Black Diamond, WA

Our experience has been great. All that they promised has been delivered. I did my research before going with Blue Raven they offered the best type of solar panels my home. The longest part has been waiting on electric company to switch out the meter. Blue Raven has their own employees install all equipment so no third parties to deal with and by far had the best interest rates for financing. Every time I had a question someone would call & text giving name and phone number. I'm glad I picked them. If anything changes I will come back with updates.

11 months ago

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Reply from Blue Raven Solar

Hi Maureen, we are so happy you have had a great experience! Enjoy solar savings!

Apr. 21st, 2023

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Harold Poujade

The crew installing the panels were very efficient, friendly and willing to take the time to explain what they were doing when asked. Cory, who came out to install the cell kit for internet access was very knowledgeable, saw that only 11 of the 28 panels were being seen by the software and took the time to fix the problem. He did a great job of explaining the apt for monitoring the system and explained every screen leaving us with a wonderful feeling that did the right thing going with solar and Blue Raven. Thank You to all.

11 months ago

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Reply from Blue Raven Solar

Thank you, Harold, for your glowing review! Please don’t hesitate to reach out if you have further questions about your system. Thank you for choosing Blue Raven Solar. Have a great day!

Mar. 30th, 2023

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Kathleen Horosinski

I have had an exemplary experience with the Blue Raven company thus far. My initial contact with Blue Raven Solar was with my sales representative, Justin, who was extremely personable and answered all of my concerns and questions patiently and thoroughly (even follow up telephone calls that I made). The inspection of my attic was illuminating. I was so appreciative of the inspector informing me (he even took photographs!) of some attic problems (not solar panel related) that I was able to have addressed immediately, thus preventing any structural damage. The installation crew was phenomenal!!! They were extremely polite, VERY respectful of property, and did not leave one piece of garbage/waste behind! I was particularly concerned about the conduit arrangement on my house (which would be seen from my patio) looking like a spiderweb per the original schematics. When I spoke with the foreman, Erick, about my concerns regarding the visual aesthetics, he immediately understood and made adjustments with the conduit arrangement. Now everything is tucked away in the corner and unobtrusive. I am THRILLED ! I am looking forward to reducing my carbon footprint on the environment.

1 month ago Edited February 27, 2024

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Reply from Blue Raven Solar

Hi Kathleen, Thank you for taking the time to leave us such a positive review! We love seeing all the great interactions that our customers have with our representatives throughout the entire solar process. If you ever have any questions in the future, please reach out! -Brenden B.

Feb. 29th, 2024

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Modesto Nunez Provo, UT

The day before install it rained and snowed so I had my doughts install would occur and I figured a reschedule would and I was OK with it, but I moved my car to the street just in case. Turns out they showed up and than a trailer hauling my equipment showed up. I had mentioned to the driver they could drive onto my driveway and leave the equipment there so it wouldent be om the street but they said it would be fine. Well the moment the pallet touched the ground it went flying and hit my bumper. The company transporting the equipment was great, they offered to paint and refinish it at no cost, but it turned out the bumper had more damage than expected which resulted in me needing a new bumper which I had to front some money on my end to get fixed. Luckily BRS was made aware of the issue and paid for the expense. All in all, given the the rough situation, the way they handled install and the way they handled this unfortunate outcome really makes me happy to have gone with them as I know any other solar company wouldent have cared, and this instances do matter no matter how big or small the issue. Thank you again, will recommend you, and use you again when I purchase another home!

1 year ago Edited March 20, 2023

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Reply from Blue Raven Solar

Hi Modesto, first off, I apologize about the bumper damage to the car. It looks like our third party supplier accidentally hit the bumper when they delivered the panels. We are happy to see you are on your way to solar savings! Thank you, Ashton P.

Mar. 17th, 2023

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Kevin Zauha Boise, ID

So far my experience with Blue Raven Solar has been stellar! To begin with, their sales rep, Justin Cox, was a pleasure to work with. He was very personable and knowledgeable. We had a couple of sessions to review proposals and talk about expectations before we were both satisfied with the end product. Once the proposal was finalized the Blue Raven team went to work on permitting and scheduling. That process went smoothly as far as I could tell. When I spoke with the county on another matter I shared with them information on my solar project and was pleased to hear them comment that Blue Raven was one of the best solar system providers they had dealt with! On the appointed day for our installation there were two pallets of materials dropped off at the curb around 7:00 am - precisely as I had been told to expect. At daybreak my installation crew showed up. Jay, Chance, and Toby started right in laying out the equipment and preparing the site for installation. This crew wasted no time and did not cut any corners. We had a beautiful day and they were determined to make the best of it! By the end of the day all of the panels were up and trimmed, the wiring was run, and the electrical panels and interfaces were in place! The job site (my yard and driveway) were left absolutely spotless. There were a couple of final connections, a system software update, and system run tests that needed to be taken care of the next day and Jay and Chance showed up as promised to finish up. The next step in the process will be a state inspection and approval. That got scheduled for the next day and if all goes well, Idaho Power will be out in a matter of days to install a new net meter, run their system and connection tests, and throw the final switch to energize the system. I am extremely pleased as Blue Raven has met and exceeded my expectations. I have no doubt that the system will also perform as expected or better. I have no concerns about future support if required.

1 year ago

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Reply from Blue Raven Solar

Hi Kevin, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings!

Jan. 9th, 2023