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Author: Kaitlyn Short

LAST UPDATED: May 7th, 2020

Maven is a New York telehealth company founded by Kate Ryder. This digital health clinic is an app that is free to download and provides a comprehensive resource for women during fertility, pregnancy, and returning to work after maternity leave.

Some of the app’s features include online video appointments with physicians, prescriptions that can be sent to local pharmacies, and online forums and discussion boards. Maven clinic is dedicated to women’s health and to helping working women care for their children.

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The Good

  • Breast Milk Shipping Service
  • Free Account
  • Over 20 Specialities

Breast Milk Shipping Service

The goal of Maven is to help moms transition back to the workforce. Maven’s partnership with overnight shipping companies and TSA-approved milk kits allow women to ship their breast milk home to their baby from anywhere in the world. The milk kits are easy to use and come with everything necessary to store or ship breast milk.

Free Account

All the Maven app requires is for a user to set up a free account,and then guests have access to thousands of healthcare providers. Maven is the largest telemedicine clinic around. Virtual appointments with doctors in over 20 specialties are insurance-free and only have a low-cost fee associated with each appointment. Women can get many of their health questions answered without leaving the couch, leading to fewer unnecessary emergency room visits and hassle-free healthcare. 

Over 20 Specialties

Maven clinic has connections with doctors educated in a variety of specialties, making it a comprehensive women’s healthcare provider. These specialties include:

  • OB-GYN
  • Mental Health Specialist
  • Nutritionist
  • Pediatrician
  • Back-to-Work Coach
  • Lactation Consultant
  • Physical Therapist

The various specialists available to Maven users makes healthcare easier to manage and more accessible. Maven users can use the app for everyday concerns as well as through pregnancy to post-maternity leave.

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The Bad

  • Premium Cost
  • Impersonal Care
  • Regional Restrictions

Premium Cost

Although the app is free to download and use with an account, some services are exclusive to paid memberships. This includes the breast milk shipping service and the Maven wallet that helps with expense tracking and reimbursements. Some companies will offer premium subscriptions to employees, but if an individual wants premium services for themselves, they’ll have to pay the bill.

Impersonal Care

Some Maven clinic reviews have stated that because users aren’t regularly visiting with the same doctor who can do a physical exam, the care provided through virtual consultations is impersonal and not always helpful for the patient. For some issues, it may just be better to go to a local doctor.

Regional Restrictions

Another downfall of the Maven app is that laws and regulations vary on a regional basis. Practitioners are only licensed in the United States, so users outside the country can only schedule education-only appointments. 

This also applies to prescriptions given on the Maven app. Laws regarding medications, like birth control for example, vary state by state and a Maven practitioner can only give a birth control prescription if the person lives in certain states where it is available.

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The Bottom Line

The extent of Maven’s services to women is impressive. In the confusing healthcare industry, it can be nice to have a wealth of information at your fingertips. Maven is also a great service for users who don’t have insurance or who can’t easily afford regular visits to a physician. However, virtual visits on the app can’t always replace going to a local medical professional who can run tests and has access to your records. 

Not all features are available with free accounts, so each user will have to determine if the free account fits their needs or if they need to pay more. In the end, the Maven clinic app is a great app full of information that might be a good resource for working mothers dealing with pregnancy, maternity leave, and returning to work while taking care of children.


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