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Kinetico was founded in 1970 and develops non-electric, fully automatic water treatment systems. Kinetico has turned into a global company, having independent water experts and international distributors in over 100 countries.
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Kinetico offers specialty solutions to specifically help with challenges you may have with your water. They have around 12 products that are each specifically built to help reduce issues with your water including one for oxidizing dissolved iron, one to guard your water from arsenic, and one to filter calcite backwashing. Kinetico can help you discover the issues you are having, so you can have a filter that works for you.
Kinetico offers free water tests, which will help you identify those problems that you may not know about with your water. This is a benefit to customers because it helps them pick a specific filter or softener that will work with their water. Customers in different areas will have different water issues, and Kinetico works with customers to ensure they know what those issues are, so they can get the best products to protect their water.
Kinetico does not clearly disclose information about where to purchase its products. There is a button at the top of their website that you can click on to find a water expert, but the link only takes you to the bottom of the homepage with no clear direction on where to actually find someone nearby that can help you purchase Kinetico products. This is a feature that is not user-friendly and could be updated to better help customers.
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We only had our Kinetico a few years before it started leaking. The warranty had just run out, so we ended up getting a new one from a different company, which uses about 1/5 of the salt. It was okay for the first while, but for long-term, I'd recommend something different.
Did what it said it would do.. made our water softer and saved us on detergents.
I have had a Kinetico water softener for the last 20 years. I have really liked it. I feel like it uses less salt than others and like that it doesn't use electricity. I have only had one time that I needed a service person come out to fix something.