Kinetico Logo
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6 User Reviews
LAST UPDATED: October 15th, 2021

Kinetico was founded in 1970 and develops non-electric, fully automatic water treatment systems. Kinetico has turned into a global company, having independent water experts and international distributors in over 100 countries. 

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The Good

  • Specialty Solutions
  • Free Water Test

Specialty Solutions

Kinetico offers specialty solutions to specifically help with challenges you may have with your water. They have around 12 products that are each specifically built to help reduce issues with your water including one for oxidizing dissolved iron, one to guard your water from arsenic, and one to filter calcite backwashing. Kinetico can help you discover the issues you are having, so you can have a filter that works for you.

Free Water Test

Kinetico offers free water tests, which will help you identify those problems that you may not know about with your water. This is a benefit to customers because it helps them pick a specific filter or softener that will work with their water. Customers in different areas will have different water issues, and Kinetico works with customers to ensure they know what those issues are, so they can get the best products to protect their water. 

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The Bad

  • Undisclosed Coverage

Undisclosed Coverage

Kinetico does not clearly disclose information about where to purchase its products. There is a button at the top of their website that you can click on to find a water expert, but the link only takes you to the bottom of the homepage with no clear direction on where to actually find someone nearby that can help you purchase Kinetico products. This is a feature that is not user-friendly and could be updated to better help customers. 

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The Bottom Line

Kinetico works with customers to help them understand their water issues first before picking out water management systems. The free water test is a benefit to customers who aren’t sure what their water issues are, and the speciality solutions are good products that are each specifically designed to help customers with their exact needs. Kinetico does not have coverage information though, which can make it difficult for customers to access their products. 

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Star Rating

4.0

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6 Reviews

Review Breakdown

5 grade

17%

4 grade

67%

3 grade

17%

2 grade

0%

1 grade

0%

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Review Source

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Bob Nakon Pinckney, MI

I originally learned about Kinetico water softeners in a business I owned. The manufacturing process required clean, mineral-free water and the Kinetico water softener worked very well for this. One of the main reasons I liked Kinetico is it does not have an electrical connection. The softener recycles when the pre-set gallons of water used is reached, it doesn't run at a certain time on a certain day. If you are away on vacation and no one is using water it doesn't recycle! It is a well-made very efficient water softener and I highly recommend it.

1 week ago

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RONALD WHITE Phoenix, AZ

When we purchased our first home in 1979, we were contacted by Kinetico for a in-home demonstration of their system. We were pleasantly surprised to find that their system was a match for our needs & wants. Extremely surprised by the price of the system, we purchased it and it lasted until we sold our home in 1997. It was and probably still is the best water softening system on the market. Our plumbing in our home had been updated from galvanized piping to copper right before we had the system installed. Nary a problem with calcification of any of our faucets, and fixtures. When we moved into our newer home in 1997, we were going to go with another Kinetico system but decided to go with a more traditional system at a considerably lower cost. We regret to say we wish we would have stayed with a Kinetico system. With Kinetico, you can't go wrong!!!

1 week ago

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Noureddine Lalami Brentwood, CA

They make good products that work well. Ours has been working for several years now. It does uses too much salt though.

1 week ago

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Troy Millett Lindon, UT

I have had a Kinetico water softener for the last 20 years. I have really liked it. I feel like it uses less salt than others and like that it doesn't use electricity. I have only had one time that I needed a service person come out to fix something.

3 years ago

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James Larson Pleasant Grove, UT

We only had our Kinetico a few years before it started leaking. The warranty had just run out, so we ended up getting a new one from a different company, which uses about 1/5 of the salt. It was okay for the first while, but for long-term, I'd recommend something different.

3 years ago

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Douglas Larson Pleasant Grove, UT

Did what it said it would do.. made our water softer and saved us on detergents.

3 years ago

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