Culligan

• 80 Years in Business
• Free In-home Water Testing
• High-Quality Products
• Comprehensive Warranty

80 Years in Business

Over the past 80 years that Culligan Water has been around, they have become one of the oldest water softener companies in the world. Their brand size has also grown to be very large. They have been established for years and have served thousands of customers worldwide.

Free In-home Water Testing

Culligan offers free water testing to see what exactly is in the water at your home. A water expert will come to your home and test the tap water right in your kitchen. The results vary based on each household, but it usually takes less than 10 minutes to finish the test. After the test, you will see the results and receive advice on which product to fix the problem.

High-Quality Products

Culligan provides a diverse selection of water softener systems designed to meet various household needs. Each product is designed to cater to different household water conditions. Their lineup includes:

• Culligan Medallist Series: An affordable yet reliable water softening option
• Culligan High-Efficiency (HE) Series: Maximizes salt and water efficiency using smart technology
• Culligan HE Twin and Progressive Flow: Ideal for large households requiring continuous soft water.

These systems feature customizable options, such as smart sensors, Wi-Fi connectivity, and advanced filtration add-ons, making them suitable for different budgets and preferences. Beyond residential solutions, Culligan also serves commercial and industrial markets, offering comprehensive water treatment systems tailored to specific business needs.

Comprehensive Warranty

Culligan offers more robust and longer warranties on products compared to its competitors. Warranty coverage varies by model and dealer, but generally includes:

• Tank Warranty: Typically 10 years or more.
• Control Valve Warranty: Ranges from 5 to 10 years.
• Parts and Labor: Some dealers offer 1 to 5 years of coverage.
• Extended Warranties: Available for an additional cost and may provide up to 15 years of coverage.

• Installation Services
• Undisclosed Information
• Higher Upfront Cost

Installation Services

Culligan only offers installation services based on location and certain products. Although you have the product shipped to your home, you have to ask whether installation services are available. If installation services are available in your area and with your product, you will have to pay an additional fee for installation.

Undisclosed Information

There is a lot of information that Culligan doesn't include on their website. They do not provide any information regarding contract length or a cancellation policy. Other industry competitors are very transparent when providing information about contracts. Usually there are month to month contracts or yearly contracts, but Culligan does not release this information on their website. Additionally, they do not disclose if they have a cancellation or refund policy regarding contracts. They also don't disclose information regarding coverage.

Higher Upfront Cost

When comparing the cost of a Culligan water softener against competitor brands, Culligan typically falls on the higher end due to professional installation services that ensure proper setup and system optimization. However, investing in a high-quality system like Culligan offers long-term benefits, including better efficiency, lower maintenance, and extended durability. A professionally installed Culligan system not only provides superior water softening but also reduces the likelihood of costly repairs and replacements in the future.