Prep Expert

Prep expert gave me a great experience. I learned a lot of cool strategies to use on the sat. The professor was really chill and fun. I thought that the classes were a little long but they are so worth it.

My son, Luke Patton, benefited greatly from the instruction offered through Prep Expert’s ACT course. He became much more confident prior to testing, and his score improved by 5 points. We highly recommend Prep Expert!

I took Clay C's class. I learned a lot, and I also was entertained. I would highly recommend this class. I loved it. I did very well on the SAT right after taking this class - Abinav

The class was good, I got a 1440. Miguel C is really funny and he explains things really well. The class is a lot of work but it pays off in the end. The class gives problems that are harder than the actual SAT so that when you take the SAT it's way easier.

My experience with Expert was very positive. With Olivia O as my teacher and frequent practice tests, I saw consistent improvement in my ability to take the ACT.

SAVE YOUR HARD-EARNED MONEY, as well as your child’s precious time and significant aggravation. Before you commit, realize there is a ton of fine print associated with this product and regardless of the huge number of terms, they will still find a loophole if you are one of the students, who’s SAT/ACT score does not go up. They guarantee your money back if your students score does not go up 100-200 points. Know the only guarantee they are going to give you is a guarantee that they will find a loophole to NOT give a refund. “Good faith effort” … that is one of their many platforms for not giving a refund. Essays MUST be done to their subjective standards and submitted. They will tell you they gave your student feedback and your student chose not to take advantage of re-submitting when offered the opportunity. Important to note, they do not read your essay until after the deadline for submitting, hence, not giving the opportunity to resubmit … loophole. They also claim that “97% of customers do not ask for refunds”. How can 97% of their customers go up in their scores, when the college board has revealed that 55% percent of juniors taking the SAT test improved as seniors, 35% had scores drop and 10% had no change. This statement is completely fraudulent. Common sense would dictate that there is NO WAY 97% of their customers scores go up … totally unrealistic. I am so sorry I got sucked in by a fraudulent advertisement. I only wish more dissatisfied customers took the time to write a review or I would not have spent $1000 unnecessarily. That money would have been better spent on private tutors. My daughter was enrolled in the 3-week comprehensive course, completed every test, every homework assignment, responded to every online poll and actively participated in the class. Her overall SAT score did not go up 1 point. Prep Expert was not even willing to meet the refund half way. I am only happy I could provide some useful feedback so that you think twice about spending your money on something that may or may not work and if it doesn’t work, rest assured, there is a “NO money back guarantee”! I implore other dissatisfied customers to please write a review highlighting your own experience so that the reviews of PrepExpert accurately reflect actual experiences. I think the low percentage of negative reviews are a result of people becoming so aggravated with customer service and just wanting to lick their financial wounds and forget the entire experience. Please note, If Prep Expert responds saying this is a fabricated review … rest assured it is not, it is completely accurate!

Poor communication. I signed up with a specific teacher and it was switched. They failed to reach out and inform me of the change and did not refund even before the second class started. Prep Expert is underdeveloped and unprofessional. If you contact Prep Expert by phone call, you can hear the disorganization in the background. I only gave PrepExpert a try because of overall good reviews on this certain teacher that I was not able to receive. Ultimately, I was better off self-studying. I did attend a few classes since I was not refunded, and I am disappointed at the amount of wasted time in the class session. The class is 3 hours long and twice a week for this certain SAT prep class. Within the 3 hours, 1 hour is a slideshow with vocabulary words and their definitions. Another hour and a half is spent reviewing the easiest questions which the tutor takes a long time to answer. If you are a student, you don't have 3 hours to spare for slow lectures! Prep Expert is truly time wasted.

I used prep expert back in 2018 to help me study for my classes I was taking at the community college. I had it set up with two different people, paid for it, and they never showed up. When I reached out to the company about a refund they kept telling me it would take 9 days to process it back. I waited 14 days and called back and they tried to lie and say they gave it back but they didn't. I ended up having to file an appeal or whatever it's called to get it back. The site is easy to use, the people that offer their tutor services just won't show up.

Customer Service was the worst I have ever dealt with. I would never deal with this company again, even if they offered the services for free. For a company that is highly publicized, I am very unhappy. Upon asking questions, I feel I was talked down upon, and then when I finally had enough, I was told they would only refund 1/2 of my payment. I definitely would not buy into the hype of this company. It will be a very costly mistake!!!

My daughter spent hours and hours doing the online class and her score went from a 1320-1370. I was denied my refund because she did not complete the essays. We were never interested in the essay portion of the test. The essay does not affect the standardized score! It is a totally separate measurement. This company is a scam. There is always a loophole in the "money back guarantee". DONT TAKE THIS COURSE!!!! IT IS A SCAM!!!!!

Refund Refused. Don't sign up for this if you expect to get a refund for ANY REASON. We followed the rules, even communicated with prepexperts in advance with questions... Sorry no refund due to whatever they make up. Did not help my son as promised, NO REFUND. BEWARE!!!!!

Prep Expert was a great experience and left me with useful tools, tips, and tricks to help me ace the SAT

Prep Expert raised my score by 200 points. Although the course was vigorous,Clay and Kevin made every session enjoyable and fun while still imparting kowledge.

I took the SAT class and my score did not meet the garuntee, however my score did increase 60 points along with my essay which increased 10 points.

The 200 score improvement guarantee is a Marketing Gimmick (read the fine print). Score did not improve from first practice test to last practice test from their own course/curriculum, but they refused to refund the money (because of their terms and conditions). VERY BAD EXPERIENCE. Did NOT expect this from a Shark Tank and Mark Cuban Company.

I had a 6-week SAT course with Daniel, it helped me a lot with my score and I recommend it.

It was a truly helpful course and I learned a lot. Best course to take for the sat!

It was great and it taught me a lot even more than what they would have taught me in school.