Varsity Tutors is an online learning platform that offers tutoring and classes for a variety of students in a large selection of subjects. The company offers over 3,000 subjects or areas of interest. Tutors are heavily vetted and are all located in the United States. It caters to students at almost every grade or learning level, including those with learning differences, distant learners, those preparing for a major exam like the ACT, SAT, LSAT, MCAT, and many others. Varsity Tutors offers individual or small group tutoring, small classes, and free educational webinars.
Varsity Tutors offers customized educational solutions, like specialized tutoring for students with learning disabilities, ADD, ADHD, Dyslexia, Autism, students with an IEP or 504 plan, and others. This accommodating approach speaks well to the company’s inclusivity and understanding of a variety of individual learning needs.
Customers state that they are happy with their tutors, experiences in the classes, and would recommend to a friend. Tutors are described as thorough, easy to understand, and effective. Those preparing for a major exam saw higher results in test scores after working with a tutor.
Varsity Tutor offers one-on-one private tutoring, small group tutoring, online classes as well as large informative webinars on various interesting subjects. The company also offers a monthly subscription plan ($19 per month) for unlimited classes in a wide range of topics and subjects.
For an exam like the SAT, a package for 16 hours of group (6–9 students) tutoring is $499. Individual tutoring runs almost twice that amount, depending on the tutor and the amount of hours you sign up for. Some customers feel that the customer service representatives they worked with were too aggressive about purchasing a package for tutoring. Trying out a session or two, finding a tutor you really connect with, and evaluating the number of sessions you think will be needed before committing to a package, would be a better route. The company offers a credit (up to two hours) for the first session if the tutor doesn’t meet customer expectations.
Some customers complained that it was difficult to schedule a meeting time with a tutor, especially if their request was last minute or for a very specific subject. There were also a few complaints of a tutor not showing up for a scheduled appointment or communicating after the first appointment.
A few customers have also complained about technical issues during sessions or classes. Most of these issues seem to be internet related, like slow or poor connections. This could be an area for improvement for the company, but if slow Wi-Fi is not a problem, this may not affect most customers.