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PrepScholar is one of the most widely searched test preparation companies. They were founded by Allen Cheng and Fred Zhang, both of whom received perfect scores on the SAT in 2013. PrepScholar focuses on helping students ace the SAT. They offer online courses and tutoring for both the ACT and SAT.
At the beginning of each course, students take a diagnostic test to discern their ability level. This unique prep program caters to the needs of each student. Students then receive step-by-step instructions, so they know exactly what to study and can easily review their mistakes. They also receive weekly reports to track their progress. Those needing additional assistance can also add one-on-one tutoring to their course.
Tutoring services offer two plans: Plan A is focused more heavily on tutor instruction, while Plan B requires more self study. All tutoring services include access to the online program.
Both the ACT and SAT courses offer a five-day risk-free trial. Dissatisfied customers can request a refund; it is important to note that any used portion of tutoring packages cannot be refunded. Tutoring services do have a one-hour guarantee. Once a customer has tried tutoring for an hour he or she can cancel and receive a full refund.
In addition, PrepScholar offers a point increase money-back guarantee. They guarantee scores will increase 240+ points (up to 2300+) on the SAT and 4+ points (up to 34+) on the ACT. These guarantees include certain requirements, such as finishing the course and a prior score received before taking the course.
PrepScholar advertises free technical support. Customers can contact a purchase question hotline or email the company. They also offer a helpful FAQs page and have a clear, easy-to-use website.
PrepScholar specialized in SAT and ACT preparation courses. This may be advantageous for customers seeking courses for these test; however, customers seeking courses for other tests will have to research other companies.
The price for both online courses is $397. This price is reasonable for the test preparation industry; however, their tutoring services are much more expense than competitors. Tutoring services include the online course and range from $995 to $6,995.
PrepScholar only offers online courses. They do not offer any in-person or online live sessions. Their tutoring services are completed over the Internet through Skype or Google Hangouts.
PrepScholar is a very new company, one of the newest in the industry. Customers looking for more established companies will want to seek out other options.
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Our experience with Prep Scholar was excellent...and we are NOT employees, friends, or such as mentioned in previous reviews. What was most helpful was the customized plan based off of the diagnostic test. This program is definitely geared toward self motivated students or students who have someone at home urging them to put in the time. A suggestion for improvement would be the option of a live team of tutors for students who are still stuck on a certain concept, but not needing full tutoring. Example: purchase 1 hour of live help that could be used on an as needed basis...10 minutes here, 15 minutes there, etc We actually would like to commend the customer service! Although it would be VERY NICE to be able to call or chat versus having to wait for an email response, they always answered within 24 hours, and most requests or questions were answered the same day if it was early enough in the day. In addition, they offered discounts if you had multiple family members using the program or if you purchased the SAT and then decided to add the ACT or vice versa. They were prompt in issuing the credit to our credit card once discount verification was complete. As far as their money back guarantee, they DID honor it for the ACT program quickly once proof of scores were reviewed. In addition, they offer the 5 day FREE trial period which gives you full access to the program for a realistic experience to see if it is a good fit for the student. Another suggestion would be the option to retake quizzes for all areas even if they were skills that had been mastered. When prepping far in advance of test dates, it would be nice to quiz again over material that was covered months earlier...just as a refresher. Our daughter put in the time, completed the full programs, and earned excellent scores! We purchased both the SAT and ACT Prep and we will use them again when our next daughter is ready to begin prep.
I thought PrepScholar was a pretty good program. My son improved his SAT score by 130 points and that was enough for the schools we're interested in. It does require the student to be motivated, since there isn't a teacher goading the student into studying everyday. Customer support was done by email, usually we got a response within the day, it was enough for what we needed and we didn't have any technical issues.
Although i am not familiar with their way of operating in customer service, i have used the ACT prep program since june of this year. After studying for about 4 months (only a couple hours each week), i raised my score from a 24 to a 28. What i appreciate the most is that they try to use all three methods of learning (auditory, visual, and kinesthetic) in order to help you obtain the information. they also adjust the complexity/broadness of a course so that if you are a beginner in a skill, they include beginner's information. There are three practice tests you may take to get an estimate of your new score. All in all, the program is great for independent studiers who simply need practice.
My opinions , customized training of the program have been mixed throughout the year, but altogether I think that it is an effective preparation option for the SAT reasoning test.
Horrible. Look at all the one scores they have. Then a bunch of fake 5 reviews by employees and friends. Absolutely no human service. Try to call or email and speak to someone before you purchase. You will see ! Once they have your money it’s all over. The guarantee would never be honored.
If I could give the company 0 starts I would. Never been more dissatisfied with ANY purchase in my life. Customer service is unavailable after you spend hundreds of dollars. The software does not load and we just spent 2 days trying their "troubleshooting" which is an automated canned response. They haven't answered our initial inquiries from 2+ days ago. Horrible, horrible service and the product doesn't work.