Prep Expert was founded by Shaan Patel, who grew up attending an inner-city public school and developed study habits that improved his SAT score from average to perfect. Patel went on to found 2400 Expert to help other students prepare for college entrance exams. But after appearing on Shark Tank and partnering with Mark Cuban, the company was rebranded as Prep Expert. The company aims to help students change their lives by improving their scores on the SAT, ACT, and GMAT.  Additionally, Prep Expert offers one-on-one private tutoring sessions and college admissions consulting. They offer a 3-week, 6-week, weekend review, and self-paced courses online and 6-week in person courses across the United States. 

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The Good

  • Course Options
  • Money-Back Guarantee
  • Free Class

Course Options

Prep Expert offers several course options for SAT and ACT and GMAT preparation. Customers can purchase a self-paced video course, which includes 30-hours of videos, ebooks, and practice exams. They also offer 3-week and 6-week online courses where students participate in a scheduled live virtual classroom; these courses also include ebooks and practice exams. In addition, they offer in-person courses in several cities across the United States. 

Further, customers who want a one-on-one experience can sign up for private tutoring. Tutoring sessions are two hours long. These sessions are taught by the same instructors who teach in-person courses. Customers can purchase 4, 8, 16, 24, 36 and 48-hour packages. In addition to ACT and SAT tutoring, students can also receive tutoring for AP exams. 

Finally, students who need a review can sign up for a review camp. These courses take place on Saturdays and Sundays from 9:00 a.m. to 3:00 p.m. Pacific Standard Time through a live online virtual classroom.

Money-Back Guarantee

Prep Expert offers a variety of money-back guarantees on the majority of their course offerings. 

Their 6-week live online and in-person SAT courses offer an industry leading 200 point score improvement guarantee if your starting score is 1250 or less. For those students whose scores are 1260 and above, Prep Expert guarantees an increase up to 1450. For the 3-week live online and in-person SAT courses, they offer a 100 point score improvement guarantee if your starting score is 1350 or less. For those students whose scores are 1360 and above, Prep Expert guarantees an increase up to 1450. 

ACT courses offer a similar guarantee. Students that have a 28 or less as their starting score are guaranteed to increase 4 points and those with starting scores of 29 or above are guaranteed to increase to a 32. Their 3-week live online and in-person ACT courses come with a 2 point score improvement guarantee if your starting score is 30 or less. For those students whose scores are 31 and above, Prep Expert guarantees an increase up to a 32.

Free Class

Prep Expert offers a free webinar presented by Shaan Patel. This class discusses how to raise scores, receive scholarships, and offer advice for applying to college.

The Bad

  • High Prices
  • Limited Availability of On-Site Classes
  • Limited Courses Offered

High Prices

Though Prep Expert guarantees results, their prices are much higher than some competitors:

  • Private Tutoring: starting at $699 for 4 hours
  • Self-paced: $799
  • 6-week online: $1099
  • 6-week in-person: $1399
  • Review camp: $499

Limited Availability of On-Site Classes

On-site classes are only available in several location. Customers who do not live near these locations must rely on online courses. On-site classes are available in the following cities: 

  • Las Vegas, NV
  • Orange County, CA
  • Princeton, NJ
  • Washington D.C.

Private tutoring sessions are available online for students who do not live near one of these locations. 

Limited Courses Offered

Prep Expert only offers courses in ACT, SAT, and GMAT preparation. This specialization may make them desirable for customers seeking courses for these tests; however, customers who are preparing for any other test will have to seek other companies with more course offerings. They do offer a variety course types, such as live online, in person, tutoring and college admissions consulting. 

The Bottom Line

Prep Expert offers a variety of choices for high school students seeking to achieve high scores on the ACT or SAT. They offer a score guarantee, which should come as a relief to repeat test-takers. Customers have a variety of options to meet their specific learning needs; however, their prices are much higher than some competitors. Customers interested in self-paced courses can find many less expensive options. We recommend looking at other companies before purchasing Prep Expert’s self-paced courses.

That being said, Prep Expert’s private tutoring and in-person sessions may be worth the price to customers who are serious about improving their ACT or SAT score. Before considering in-person classes make sure they are available in your area. Customers seeking preparation courses for tests other than the SAT, ACT, or GMAT will need to look at other companies. 

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User Reviews

Star Rating

4.4
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Maanvi

March 31st, 2020 Saratoga, CA DETAILS arrow_drop_down
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Prep Expert offered an accurate sense of what is to be expected on the actual ACT test. Their strategies are helpful and time-saving and taught in such a way that in each practice/homework test taken, one or two sections will improve at a time, and then the overall score will improve. They emphasize using logic and reasoning more than learning actual concepts (in math, for example), which really helped improve my score, especially since some of the math topics were unfamiliar to me. Daniel L. was a very good teacher who took the time to explain the questions that were asked. He made the class more engaging by adding jokes and connecting the less interesting aspects of standardized testing to things that are relevant and appealing to high school students. In addition, our substitute Kevin P. was also a very good and helpful teacher. Would recommend them both! For a 6 week crash course of sorts, I feel that this has better prepared me for the ACT than a longer-running class would have. Overall, very good experience with Prep Expert, and I highly recommend it.

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Vanessa Lightfoot

March 19th, 2020 Lusby, MD DETAILS arrow_drop_down
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Prep Expert was a great experience and left me with useful tools, tips, and tricks to help me ace the SAT

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Yvonne

March 13th, 2020 Fairfax, VA DETAILS arrow_drop_down
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I think Prep Expert is one of the best ways to improve your SAT score. Even though it’s a very rigorous class, it helped me improve my score by a lot. My instructor Irene Li was very helpful and always made sure she answered everyone’s questions and even stayed after to help students who needed extra help. She also had a great sense of humor and made sure everyone was on track. I highly recommend Prep Expert to anyone who wants to improvement their SAT score by at least 200 points and likes to do online work!

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Ananya Vasu

March 12th, 2020 Topeka, KS DETAILS arrow_drop_down
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I think Prep Expert gives you a good summary of what to expect on your tests. While everyone knows what sections are on the SAT or ACT, not everyone knows the type of questions/sections. Having Prep Expert teachers highlight these is very helpful when it comes to taking the test. I also think that the fact that they provide you with many practice tests and guides with questions help further prepare students. Additionally, I think the strict deadlines and homework help motivate us to get our SAT practice done and over with quickly.

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Shreyas K

March 12th, 2020 Kendall Park, NJ DETAILS arrow_drop_down
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PrepExpert is a great tool for people of all calibers and experiences to use to gain an increase in your standardized testing scores! I started the course with a low 1200 score on the SAT and ended with 1500+ on the practice test and 22+/24 on the essay section. The course, while rigorous, is structured in a way that is fun and helpful for the student. The online classes are efficient and are fun, depending on the teacher/tutor. Reviewing the practice tests we took and the homework sections assigned was essential to improving my score, and the emphasis on the effective techniques was also extremely helpful in the long run. Overall, I highly recommend PrepExpert to anyone and everyone who wants to see a considerable increase in their SAT/ACT scores!!

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Kimberly Luga

March 12th, 2020 Oxnard, CA DETAILS arrow_drop_down
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This class was pretty helpful. They teach you many strategies that free courses such as Khan Academy don't teach you. My instructor Daniel Less was dedicated and helpful, especially my sub Kevin Perrish. Overall I'd recommend the class if you are dedicated enough to do all the work and put in the effort.

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Seth Boudoin

March 10th, 2020 Long Beach, MS

Helped prepare me for upcoming exams and tests in high school but a bit pricey for me.

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Neeha Kakuturu

March 8th, 2020 Schaumburg, IL DETAILS arrow_drop_down
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My teacher, Clay C, was really knowledgeable and understood the SAT test and the most successful strategies for the test really well. Although the class was very homework heavy and slow at times due to a small class size, I was able to get a great score on my first try.

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Adriana

March 8th, 2020 Houston, TX DETAILS arrow_drop_down
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I would 100% recommend Prep Expert to anyone! It helped me so much with improving my SAT score and I only had to take the actual SAT one time. This score will help me in getting into the college of my choice. My instructor, Daniel Lee, was very good at helping all the students as well as me in understanding why are scores were not improving yet and giving us super helpful tips on how to boost them.

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Hollis Long

February 25th, 2020 Kennewick, WA DETAILS arrow_drop_down
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It was a phenomenal class that helped improve my ACT test taking skills. The teacher was very good at answering questions and gave good examples for how to take multiple choice tests.

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lil cheesepuff

February 12th, 2020 Union City, CA DETAILS arrow_drop_down
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Prep expert is a super fun and enjoyable program that you will get very immersed with. The instructors help you learn so many new strategies to help you succeed on your tests.

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DIANA MARTINEZ

February 4th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Last summer, I paid for my daughter to have a private tutor prepare her for the SAT. Though she made some gains, they weren't impressive enough for her to feel confident taking the test. After hearing about Prep Expert, we decided to give them a try. I am very thankful that we did! She just recently completed the 6 week course, and she feels confident and ready for her test. Her score has jumped by 200 points, she is excited, and I couldn't be happier. Her instructor kept her engaged, motivated, and gave her insights that will take her a long way. She learned what to expect, how to handle herself during the test, and how to respond to questions effectively. Although the courses were Saturday AND Sunday, she never felt they were a chore or waste of time. She looked forward to the course and was happy after each practice test she took. If you have to choose one method to help your child prepare, THIS WOULD BE MY RECOMMENDATION! They exceeded my expectations, and I could not be happier.

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Ohitha Reddy Sana

February 4th, 2020 Coppell, TX DETAILS arrow_drop_down
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Prep expert is the best for SAT. My score had increased by 150 points. I would recommend it and my parents are also planning to purchase SAT for my brother. The best part of prep expert is the essay templates they provide. Those are really helpful. Ms.Olivia Owens is a really niceinstructor. She answered all our questions and helped us on understanding passages quickly

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Imani Chambers

February 4th, 2020 Waldorf, MD DETAILS arrow_drop_down
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I would 100% recommend Prep Expert. Ben S was my instructor and he was extremely knowledgeable and if we were lucky would crack a joke or two. If you are able to commit to the process for six weeks the results are worth it and I increased my ACT score by 7 points! However, I would only recommend to students who won't procrastinate and create time to do the homework and the tests every week. Otherwise, you won't get all the benefits of the course, which can be pricey for many. I also had three or so substitutes who were equally as knowledgeable and helpful as Ben!

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Daniel LaPlante

January 22nd, 2020 Cumming, GA DETAILS arrow_drop_down
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Prep Expert is the one place I would go to for SAT prep. Their guarantee of raising your score by 200 points is a really good thing to have in the back of your mind because it makes you feel as if you are in the best care possible. I chose clay c as my instructor and he was funny and very helpful. I can't recommend him enough!

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Riddah S

January 17th, 2020 Philadelphia, PA DETAILS arrow_drop_down
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Prep Expert raised my score by 200 points. Although the course was vigorous,Clay and Kevin made every session enjoyable and fun while still imparting kowledge.

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Derek Warner

January 16th, 2020 Rockaway, NJ DETAILS arrow_drop_down
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Prep Expert was able to make learning fun and understandable, Daniel L made every class an event to look forward to. With the tactics, we learned I was able to increase my practice test score by over 200 points and can score even more than that with more practice. There was never a dull moment and the Prep expert strategies made the problems make sense. I would 100% recommend the 6 weeks SAT practice course to anyone.

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Hunter Ruddell

January 10th, 2020 Niceville, FL DETAILS arrow_drop_down
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Prep Expert is an amazing way to boost your SAT score, my score personally raised by 40 points with the help of oliva. If you are looking for a great program and a great way to boost your score. This is the program for you!!!

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Kim F

January 9th, 2020 Cincinnati, OH DETAILS arrow_drop_down
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My daughter struggles with test taking and her ACT score was standing in her way of college acceptance. I saw PrepExpert on Shark Tank and enrolled my daughter in the weekend ACT prep class and some private tutoring. Olivia taught both and she was outstanding! The test taking tips and strategies she gave Sydney were incredibly valuable. Olivia really helped boost Sydney's self confidence walking into the test. Her test score went up 4 POINTS from her test in October to her test in December! PLUS she was just accepted into her first choice school! PLUS she just received a scholarship from the college! I am incredibly grateful to Prep Expert for helping my daughter start this next chapter in her life. Thank you Prep Expert!

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Ethan Bowerman

December 31st, 2019 Delmar, NY DETAILS arrow_drop_down
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My daughter recently completed a 6 week SAT Prep Expert course. Before the Prep Expert course, she had: - Taken the SAT - Taken a highly recommended local prep course - Taken the SAT twice more (scoring 30 points apart for both) She THEN took the Prep Expert class and ended up increasing another 130 points and ended up far above the 1450 guaranteed score. The Prep Expert class was clearly effective for her.

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Roman Christiansen

December 4th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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Prep Expert has helped me prepare for many of the tests that I’ve taken and it’s helped tremendously on every test!

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Camille. D

November 22nd, 2019 Stockbridge, GA DETAILS arrow_drop_down
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PrepExpert is a great resource when it comes to studying for the SAT. My instructor, Daniel L was very fun and made studying for the SAT fun and explained the strategies amazingly

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Stephen Matthys

November 20th, 2019 Dallas, TX DETAILS arrow_drop_down
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This course was extremely helpful and convenient. The instructor was nice, funny, and obviously knew was he was talking about. The 6 week SAT course was filled with hundreds of tops and tricks I couldn’t find anywhere else online and my score increased by 250 points! Every class was well planned and ran very smooth and we had time to focus on our needs as a group. 10/10.

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Callahan Camo

October 25th, 2019 Merced, CA DETAILS arrow_drop_down
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Prep expert gave me a great experience. I learned a lot of cool strategies to use on the sat. The professor was really chill and fun. I thought that the classes were a little long but they are so worth it.

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Jennifer Patton

October 21st, 2019 Bossier City, LA DETAILS arrow_drop_down
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My son, Luke Patton, benefited greatly from the instruction offered through Prep Expert’s ACT course. He became much more confident prior to testing, and his score improved by 5 points. We highly recommend Prep Expert!

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Anonymous

October 17th, 2019 West Nyack, NY DETAILS arrow_drop_down
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SAVE YOUR HARD-EARNED MONEY, as well as your child’s precious time and significant aggravation. Before you commit, realize there is a ton of fine print associated with this product and regardless of the huge number of terms, they will still find a loophole if you are one of the students, who’s SAT/ACT score does not go up. They guarantee your money back if your students score does not go up 100-200 points. Know the only guarantee they are going to give you is a guarantee that they will find a loophole to NOT give a refund. “Good faith effort” … that is one of their many platforms for not giving a refund. Essays MUST be done to their subjective standards and submitted. They will tell you they gave your student feedback and your student chose not to take advantage of re-submitting when offered the opportunity. Important to note, they do not read your essay until after the deadline for submitting, hence, not giving the opportunity to resubmit … loophole. They also claim that “97% of customers do not ask for refunds”. How can 97% of their customers go up in their scores, when the college board has revealed that 55% percent of juniors taking the SAT test improved as seniors, 35% had scores drop and 10% had no change. This statement is completely fraudulent. Common sense would dictate that there is NO WAY 97% of their customers scores go up … totally unrealistic. I am so sorry I got sucked in by a fraudulent advertisement. I only wish more dissatisfied customers took the time to write a review or I would not have spent $1000 unnecessarily. That money would have been better spent on private tutors. My daughter was enrolled in the 3-week comprehensive course, completed every test, every homework assignment, responded to every online poll and actively participated in the class. Her overall SAT score did not go up 1 point. Prep Expert was not even willing to meet the refund half way. I am only happy I could provide some useful feedback so that you think twice about spending your money on something that may or may not work and if it doesn’t work, rest assured, there is a “NO money back guarantee”! I implore other dissatisfied customers to please write a review highlighting your own experience so that the reviews of PrepExpert accurately reflect actual experiences. I think the low percentage of negative reviews are a result of people becoming so aggravated with customer service and just wanting to lick their financial wounds and forget the entire experience. Please note, If Prep Expert responds saying this is a fabricated review … rest assured it is not, it is completely accurate!

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Reply from Prep Expert

Oct 31, 2019

Hello! Thank you for taking the time to provide us feedback about your experience and I'm sorry we were unable help your student improve their scores. Our goals is to help every student improve their scores to get into the college of their dreams, which is why we offered you an additional course for free. If you would like to take advantage of that offer, please reach out to . Hope to hear from you soon! -The Prep Expert Customer Support Team

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Jenny

October 16th, 2019 Jersey City, NJ DETAILS arrow_drop_down
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My sister, Janvi took the SAT PrepExpert class over the summer with Clay C. He was a great teacher, and the guarantee itself is the perfect reason why I recommend this PrepExpert. I think in order for students be successful in the class, you need to take it very seriously - that is doing all the work and assignments on time and really paying attention. Only then will you get the 200 points. It's not easy and the work load might be a lot, but this course really prepares you to get the 200 points. Great class and totally recommend.

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Dhwani Patel

October 11th, 2019 Jersey City, NJ DETAILS arrow_drop_down
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PrepExpert is the best of the best. The promise made was definitely worthwhile. I recommend this to everyone who has a strong effort towards SAT. Although there is a load of work, the work really prepares you for the test. I could not be any happier. This class is the absolute best

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EVANGELINE MENDOZA

September 30th, 2019 Rio Rancho, NM DETAILS arrow_drop_down
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My son, Yvan score 1090 at the initial attempt on SAT. I was nervous. A friend recommended Prep expert and Yvan took the online classroom live over the summer. They guaranteed 200 points. Well, my son score 1330 on his next SAT with only 3 mistakes on his Math. I am very impressed. He really like his instructor, Miguel C. He said he makes the subject light and easy to understand. My son is still using the review materials to hopefully get a 1400 score on his next test. Thank you PrepExpert for all your awesomeness!!!

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ava kirchmer

September 27th, 2019 Tulsa, OK DETAILS arrow_drop_down
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The best of the best!! Would recommend to everyone who has a strong work ethic! It does take lots of time and effort but the improvement is completely worth it! Shoutout to my instructor Olivia, she made the class 100x more bearable! I recommend prep expert to anyone who is willing to put in the work!

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Audrey

September 27th, 2019 Rainsville, AL DETAILS arrow_drop_down
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Before taking the 6-week live course from Prep Expert with Olivia O as my instructor, I could not raise my score for anything. But after taking the course, my scores raised 4 points as the guarantee stated! All of the lessons were very similar to the real ACT tests. Olivia O is a wonderful and thorough instructor. Very nice as well! I would recommend Prep Expert many more times.

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Abinav Siddamreddy

September 11th, 2019 Ooltewah, TN DETAILS arrow_drop_down
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I took Clay C's class. I learned a lot, and I also was entertained. I would highly recommend this class. I loved it. I did very well on the SAT right after taking this class - Abinav

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Beniam Osterloh

September 4th, 2019 Prescott, AZ DETAILS arrow_drop_down
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I really enjoyed prep expert. The classes were fun and interactive, which helped me to increase my score. I only increased 110 points, but prep expert is the reason I increased that much. I recommend prep expert to anyone who struggles with some of the concepts on the SAT.

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Gabrielle Davidson Adams

September 4th, 2019 DETAILS arrow_drop_down
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Prep expert was a great prep class. My instructor was amazing and extremely knowledgeable. Even though the prep class is extremely tedious, it was well worth my time. I would recommend this course to anyone wanting to improve their SAT scores.

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Chris

August 30th, 2019 West Plains, MO DETAILS arrow_drop_down
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The 6 week prep expert course I took did wonders for me. The strategies helped me take my test-taking skills to the next level. My instructor, Olivia O, was knowledgeable in all the content and skillfully answered my questions. To add to this, increasing my score qualified me for many scholarships at colleges I am looking at attending, which would not have been possible without the course.

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melia

August 28th, 2019 Matthews, NC DETAILS arrow_drop_down
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Prepexpert was an amazing program. The instructor answered any and all questions about the practice problems. The class was also very beneficial to me. All the practice tests and homework helps so much even if it is a lot of work in the end it pays off.

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Callahan camp

August 23rd, 2019 Merced, CA DETAILS arrow_drop_down
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Prep expert is a great way to get your sat scores up. Prep expert has increased my skills to be able to break down questions to get the right answers. I would really really think you should take this course. It is Guaranteed that you will be able to increase your score.

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Ria M.

August 22nd, 2019 Downingtown, PA DETAILS arrow_drop_down
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I would highly recommend Prep Expert’s class! I took the six-week flagship course with Clay C, and it definitely helped improve my score. I was already scoring pretty high coming into the course, but Prep Expert’s strategies helped me score even higher. Clay was incredibly funny, which made class very enjoyable, and it was clear that he really knew what he was talking about in terms of the strategies and how to game the SAT. He was helpful in answering our questions (as were TAs Kevin and Pranav) and motivated us to score high on the SAT. The workload is a significant amount, but I would say that it is needed in order to see actual improvements in your score. It definitely helped that I took the course over the summer! Loved Clay and would recommend his Prep Expert course to anyone looking to improve their SAT score!

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Justin

August 20th, 2019 Saint James, NY DETAILS arrow_drop_down
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The course was absolutely great and it helped me improve 100 points on my SAT and I was able to get a full refund after the course. The course was interactive and it was fun and it made the SAT easier. Definitely recommend for everyone.

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Rizwan

May 16th, 2019 Chicago, IL DETAILS arrow_drop_down
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My experience with prep expert went rather well. The instructor was very helpful and took her time teaching us while making sure to ask us a ton of questions. The guarantee they give is actually something they stand behind and follow through with. I missed the guarantee by 40 points on the actual SAT and was given a full refund. I would recommend it to others based on my experience.

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Sydney Tischler

March 20th, 2019 Denton, TX DETAILS arrow_drop_down
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I took the Prep Expert SAT prep class the summer going into my senior year of high school, and I don't regret it one bit. My teacher was wonderful and even offered contact information if we wanted extra help outside of class. The website and the study materials were easy to access, and the company as a whole was very quick at responding to emails and concerns. There is a 200 point increase guarantee, and a refund is promised if you do not reach that point increase. I did not reach the 200 point increase on the SAT I took upon completing the class, and I emailed customer service at Prep Expert and they were very helpful at explaining the refund process. I did receive a refund for the class without any complications. I highly recommend taking this class due to the amazing staff and study materials!

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Aniruddh Chandrasekhar

March 19th, 2019 Lithia, FL DETAILS arrow_drop_down
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My experience with Prep Expert was one of the best I've ever had with a company. To start, their customer service was excellent and their friendly staff was always willing to answer my questions. Furthermore, their SAT preparation material is top-notch and I truly appreciate their study tips and essay corrections. I would recommend this great company to anyone looking for an SAT score improvement, as I truly feel that I have become a better student through this.

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Mahi

March 15th, 2019 Fair Lawn, NJ DETAILS arrow_drop_down
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The class was good, I got a 1440. Miguel C is really funny and he explains things really well. The class is a lot of work but it pays off in the end. The class gives problems that are harder than the actual SAT so that when you take the SAT it's way easier.

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Abigail

March 15th, 2019 Columbia, MD DETAILS arrow_drop_down
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My experience with PrepExpert was amazing. The strategies I learned were extremely helpful. When I finished my SAT I felt accomplished. I will never forget the CHUNK approach. I will always be greatful and I’m happy I made the decision to take this Prep course.

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Joshua Alexis

March 13th, 2019 Riverside, CA DETAILS arrow_drop_down
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Clay C was my instructor. This was a very good way to prepare for the SAT. Clay was an exceptional teacher for several methods and tricks for succeeding on the SAT. Although you have to get through rigorous assignments, it is worth it in the end when your score gets better. Clay was an awesome teacher due to his ability to teach well and make it enjoyable at the same time. The TA's in the class are awesome at answering questions and providing with useful studying materials. Also, the 200 point guarantee is really helpful if you do not achieve your goal score after the test.

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Lauryn Grant

March 13th, 2019 Frisco, TX DETAILS arrow_drop_down
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My experience was fantastic! My instructor was phenomal and the textbooks saved my life! The feedback was super helpful and no one could explain those difficult math questions like they could. Even though I didn’t get the 200 point increase it made me a much better test taker and I would recommend it to anyone looking to improve their SAT scores and test taking abilities! I LOVED my experience with Prep Expert!

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Miri Deahl

March 13th, 2019 Seguin, TX DETAILS arrow_drop_down
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I took the SAT class and my score did not meet the garuntee, however my score did increase 60 points along with my essay which increased 10 points.

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Anant

October 5th, 2018 Frisco, TX DETAILS arrow_drop_down
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The 200 score improvement guarantee is a Marketing Gimmick (read the fine print). Score did not improve from first practice test to last practice test from their own course/curriculum, but they refused to refund the money (because of their terms and conditions). VERY BAD EXPERIENCE. Did NOT expect this from a Shark Tank and Mark Cuban Company.

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jen

September 25th, 2018 Ames, IA DETAILS arrow_drop_down
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Poor communication. I signed up with a specific teacher and it was switched. They failed to reach out and inform me of the change and did not refund even before the second class started. Prep Expert is underdeveloped and unprofessional. If you contact Prep Expert by phone call, you can hear the disorganization in the background. I only gave PrepExpert a try because of overall good reviews on this certain teacher that I was not able to receive. Ultimately, I was better off self-studying. I did attend a few classes since I was not refunded, and I am disappointed at the amount of wasted time in the class session. The class is 3 hours long and twice a week for this certain SAT prep class. Within the 3 hours, 1 hour is a slideshow with vocabulary words and their definitions. Another hour and a half is spent reviewing the easiest questions which the tutor takes a long time to answer. If you are a student, you don't have 3 hours to spare for slow lectures! Prep Expert is truly time wasted.

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Wendy

December 27th, 2017 Muskego, WI DETAILS arrow_drop_down
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Customer Service was the worst I have ever dealt with. I would never deal with this company again, even if they offered the services for free. For a company that is highly publicized, I am very unhappy. Upon asking questions, I feel I was talked down upon, and then when I finally had enough, I was told they would only refund 1/2 of my payment. I definitely would not buy into the hype of this company. It will be a very costly mistake!!!