Ideal Tax

• 3-Step Process
• Tax Services
• Resolution Programs
• Money-Back Guarantee
• Minimum Debt Requirement
• Customer Reviews

3-Step Process

IT uses a three-step process to achieve tax debt resolution. 

The first step is the tax consultation. This session is free and with an experienced tax analyst. In the first phase, the consumer will work with a tax analyst to review tax liability and evaluate program liability. 

The second phase, the tax investigation, goes over tax history validation and confirms eligibility. This phase is where the company will chart a resolution. Consumers can get their investigation results online. 

In tax resolution, the third phase, customers will receive a customized solution, and the company will present a resolution package and agreement.

Expertise

Ideal Tax employs a team of tax experts with a variety of experiences in the tax industry. These professionals include tax attorneys, CPAs, and licensed ex-IRS agents. We cannot tell if the company also employs any enrolled agents, but having tax attorneys and CPAs on staff is a great indicator of a reliable tax relief company.

Tax Services

IT strives to provide tax services for all kinds of tax problems, and uses an experienced team of tax attorneys, licensed enrolled agents, case managers, and tax consultants to help customers. The company initiates services with a free consultation where an analyst will evaluate the tax issue, and use specialized training and proprietary computer software to provide an accurate analysis. IT provides the following tax services:

• Tax Audit Representation
• Wage Garnishment
• Bank Levy
• Penalty Abatement
• Asset Protection
• Seizure
• Installment Agreements and IRS Payment Plan
• Offer in Compromise
• Relief for Innocent Spouse
• Currently Non Collectible Status
• Tax Lien Subordination
• Trust Fund Penalty Defense
• Amending Tax Return

Resolution Programs

During the consultation, the tax analyst will explain which resolution program fits best with the customer's tax issue. The analyst will elaborate more about each program during the analysis phase. IT offers the following resolutions programs:

• Federal/State Tax Investigation
• Federal/State Tax Preparation
• Installment Agreement
• Currently Non-Collectible Status
• Penalty Abatement
• Wage Garnishments
• Bank Levy Holds

Customers with questions about the tax services and resolutions programs can utilize IT's convenient live chat feature.

Audit Help

Ideal Tax, like many other tax relief companies, provides audit representation to clients. Thus, if you are currently being audited, you can call the company immediately, and it will set you up with the representation you need.

IT also provides helpful information on its website about the different types of audits that the IRS conducts, as well as what your rights are when being audited. This information is good to know even if you aren’t currently being audited, and we like to see companies that help educate people without expecting anything in return.

Money-Back Guarantee

IT offers a satisfaction guarantee that is simple and convenient. If customers follow all the process steps and are not satisfied with their services, the company will make it a priority to solve the problem. IT will issue a full refund if it cannot resolve the situation.

Minimum Debt Requirement

According to a company representative, Ideal Tax has a minimum debt requirement of $7,500 or more to qualify for debt relief services. This is fairly standard for the tax debt relief industry, though some companies do not have any minimum debt requirements at all.

Customer Reviews

IT is well represented by a number of different review platforms, and on average customers have given this company between a three-star to five-star rating. Reviews mention that the IT team was professional, helpful, knowledgeable, and effective. 

On Best Company specifically, the company has over 90 reviews and over 75 percent of these are 5 stars. This is impressive. Not only do customers have positive things to say about IT, but IT also responds to customer reviews and addresses any concerns its customers have.

A company that responds to reviews stands out from its competition — these responses show a commitment to customer service and willingness to communicate with clients.

• Missing Price Information

Missing Price Information

The company's website does not provide any information on pricing. Prices vary by service and situation, and IT does not appear to operate on a flat-rate-fee basis. An estimated range in cost for each of its programs would be helpful to know upfront. The website does not provide any situational pricing examples. The website also leaves out if tax programs require a minimum debt amount and how long each and every tax service typically takes.