Freedom Tax Relief

• Four-Step Process
• Tax Solution Services
• Customized Payment Plans

Four-Step Process

FTR works with a four-step process to resolve client tax debt:

1. Initial Consultation: The initial consultation matches up each consumer with a tax consultant that works to best understand the consumer's unique situation. The session also goes over the smartest way to solve the tax problem, and indicates if the consumer meets all company guidelines.
2. Immediate Action: After consumers qualify with FTR, the company will send the IRS a Letter of Representation, and a Power of Attorney form. Once the IRS receives and processes the documents, Freedom Tax Relief will take over in dealing with the IRS.
3. Tax Relief Solutions: The company sets out to resolve the tax issue, and the client prepares all supporting necessary documents-like pay stubs, bank statements, and 401K statements. Once all required documentation is gathered, and back taxes are prepared and filed, all tax resolution documents are submitted to the IRS.
4. Offer/Negotiation: FTR's team of financial experts will make sure that everything is correctly submitted to the IRS, in hopes that the client's offer in compromise, installment agreement, or alternative tax relief solution is accepted.

Tax Solution Services

Customers come to FTR for help with a variety of tax services. The company assists with the following:

• IRS Offer in Compromise
• IRS Installment Agreement
• IRS Tax Levy, and Garnishment Release
• Filing Late IRS Tax Returns
• IRS Payroll Tax Debt
• IRS Tax Penalties
• Innocent Spouse Relief
• Currently Not Collectable
• Tax Relief Alternatives (payment agreement, settlement, discharge, expiration, or abatement)

FTR utilizes a team of enrolled agents and tax attorneys to help clients with tax issues. It does not seem that company works with CPAs. An FTR phone representative stated that the company does not service Colorado. Additionally, it does not appear the company offers tax audit, asset seizure, bankruptcy, tax lien, or un-filed state tax assistance.

Customized Payment Plans

The company works with clients to create a payment plan that is customized specifically to the client's financial situation. Program fees can be spread out over months. Though the website does not list any information on fees and costs, customers have claimed the company charges around 12-20 percent of the total debt enrolled.

• No Money-Back Guarantee
• 10-Minute Consultation
• No Pricing Information
• Not Accredited
• Minimum Debt Requirement
• No Educational Resources

No Money-Back Guarantee

Customers who are unsatisfied with FTR's services cannot get a full refund. In fact, the company doesn't advertise any kind of satisfaction or money-back guarantee. Most leading companies in the industry offer a refund guarantee for unsatisfied customers.

10-Minute Consultation

A free consultation is standard in the industry; however, FTR limits its consultations to 10 minutes, which can make the experience seem rushed. Typically, many companies offering a free consultation do not put a time limit on it.

No Pricing Information

FTR does not provide any information on costs or prices. This is most likely because the company does not operate on a flat-rate-fee basis, and each service and situation differs in pricing.

Not Accredited

It is also worth noting that the company lacks accreditations, and is not a member of the American Society of Tax Problem Solvers (ASTPS), the National Association of Tax Professionals (NATP), or the National Association of Enrolled Agents (NAEA).

Minimum Debt Requirement

The website states that customers must have at least $10,000 in IRS debt to take advantage of FTR's services.

No Educational Resources

It is helpful to offer educational resources for clients that want to learn more about tax situations. FTR does not provide an educational blog or financial tax articles. This would be especially useful to provide since the consultation is limited to 10 minutes. Additionally, no calculators or estimation tools are offered. Top companies often have some type of calculator that explains how much money customers can save, or indicates which tax programs they qualify for.