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Five Star Tax Resolution Services Reviews

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8.9

Overall Score

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Andrew Hall

Years of back taxes felt impossible. They guided me step by step, kept me informed, and treated me respectfully. Their steady help took away so much stress. I finally felt like I wasn’t alone in fixing things.

5 months ago

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Neil Hayes

Facing an audit felt terrifying. They prepared me, answered every question, and helped organize the paperwork I couldn’t make sense of. Having that kind of support took away so much of the fear I had going in.

5 months ago

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Shawn Fernandez

A garnishment notice had me terrified. They explained the situation, guided me step by step, and handled the hard parts. Having them explain it clearly made all the difference and gave me real peace of mind.

5 months ago

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Sherie Coleman

An audit scared me more than I’d like to admit. They explained the process, stayed calm, and helped me prepare. Knowing I wasn’t going through it alone took a lot of weight off my shoulders.

5 months ago

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Todd Brooks

A wage garnishment notice had me stressed. Five Star calmly explained the situation, organized the paperwork, and communicated with the IRS. Their steady support gave me reassurance and left me feeling much more at ease.

5 months ago

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James Webb

I was lost with years of unfiled returns. Five Star explained my choices, guided me step by step, and kept me updated. Their respectful help lifted a heavy burden and gave me real peace of mind about my tax problems.

5 months ago

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Linda Porter

My wages were being garnished, and I felt panicked. Five Star explained my options clearly and guided me through each step. Their updates kept me grounded, and I left the process feeling more in control and relieved that something was done.

6 months ago

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Sigmund Palmer

I went to Five Star when my wages were about to be garnished. They walked me through what could be done, kept me updated, and handled the paperwork. Their respectful approach gave me peace of mind and a manageable way forward.

6 months ago

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Martha Holmes

An upcoming audit had me worried. Five Star explained the process, prepared the needed paperwork, and answered every question. Their patience and support made a stressful situation feel manageable, and I finally felt some peace.

6 months ago

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Serena Calloway

Before I reached out, I was losing sleep from stress. After working with them, I finally felt like I could breathe again. Having people who understood the system and walked me through it gave me peace of mind that I badly needed.

7 months ago

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Maren Whitfield

I reached out when I received a scary IRS letter. They explained what it meant and what my choices were. Their calm approach made a huge difference. It was reassuring to have professionals explain things in a way I could finally understand.

7 months ago

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Landon Beckett

They took time to explain how each step would unfold so I always knew what to expect next. That level of clarity is rare in financial services. Having that kind of transparency made me feel secure and helped me trust the process more.

7 months ago

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Tahlia Moreau

I came to them with several years of unfiled taxes. They didn’t make me feel ashamed or pressured. Instead, they focused on solutions and getting me back on track. It felt like I had real partners who cared about helping me move forward.

7 months ago

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Soraya Montes

I was nervous about handling back taxes, but their team walked me through everything step by step. They explained options clearly and never rushed me. I felt like they treated me with respect and made the process far less overwhelming than expected.

7 months ago

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Jack Rivera

I thought my situation was hopeless, but they reminded me it could be fixed. Breaking everything into steps kept me from shutting down. Their encouragement was as important as the actual resolution for me during this process.

8 months ago Edited September 8, 2025

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Wilson Gonzalez

I found out my former accountant filed returns with missing income, and I got hit with penalties years later. Five Star reviewed everything, amended the returns, and negotiated down the penalties. I wish I had gone to them first.

8 months ago

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Helen Villarreal

Most places only talk about the IRS, but my issue was with the state. California had frozen my account. Five Star helped me talk to the state tax board, negotiated a release, and got things back on track. They don’t just do federal cases, which was a big help.

8 months ago

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Cora Robinson

I got a letter from the IRS about an audit and felt overwhelmed. Five Star handled the back-and-forth and explained things in plain terms. They kept things calm and professional, and I ended up owing less than I thought. It made a stressful process easier.

8 months ago

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Ralph Davies

My dad passed and left behind a mess of unfiled taxes. I didn’t know where to begin. Five Star helped me track down the returns, communicate with the IRS, and settle the debt tied to the estate. They made a stressful process manageable during a hard time.

8 months ago

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Angelina

I had a positive experience with the service provided. The quality was great, and I felt very satisfied. If they offer similar programs in the future, I would definitely consider contacting them again.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Angelina,

Thank you for sharing your positive experience! We’re delighted to hear that you were satisfied with the quality of our service. Your feedback means a lot to us. Please don’t hesitate to reach out if you have any further needs or questions.

Jun. 21st, 2024

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Robert

I was impressed with the transparency and clarity of the fees offered by the company. Whenever I had questions, they were promptly answered. Overall, my experience was successful, easy, and satisfying.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Robert,

Thank you so much for your outstanding review! We are thrilled to hear that you were impressed with the transparency and clarity of our fees. Our team strives to ensure all client questions are promptly and thoroughly answered, so it's wonderful to know you had such a positive experience. We are delighted that your journey with us was successful, easy, and satisfying. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.

Jun. 21st, 2024

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Christopher Thompson

I reached out when I didn’t understand an IRS letter. Five Star walked me through it, explained my choices, and handled the paperwork. Having their steady guidance made a big difference in how confident I felt.

6 months ago

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Paul Simmons

Years of unfiled returns left me stressed. They walked me through the process, explained everything clearly, and guided me without judgment. I finally felt supported and relieved to have a real plan in place.

6 months ago

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Janice Ramsey

Years of tax debt had me stuck. Five Star broke it down into simple steps, kept me informed, and handled the paperwork. Their patient and clear communication gave me reassurance and finally helped me feel back on track.

6 months ago

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Tracy Jones

I avoided taxes for years and felt ashamed. They explained the process without judgment, helped with the forms, and guided me patiently. Their respectful approach gave me relief and a sense of finally moving forward.

6 months ago

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Michelle Rivera

I was stressed after receiving an IRS letter I didn’t understand. They explained what it meant, guided me with patience, and answered all my questions. Their help made the whole process much easier to handle.

6 months ago

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Nelson Barrera

I panicked when I saw the audit letter. They told me what to expect, helped me gather documents, and kept in touch. Their calm guidance made me feel more prepared and less like the world was crashing down on me.

6 months ago

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Abigail Rogers

I was embarrassed about my tax situation. They treated me with respect, explained the process in plain terms, and guided me through. Their patience made a huge difference and left me feeling supported and understood.

6 months ago

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Diana Snyder

I didn’t know what to expect with an audit. Five Star explained the process step by step, helped prepare documents, and stayed in touch. Their calm guidance reassured me and helped me handle the situation with less fear.

6 months ago Edited October 6, 2025

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Jake Gibson

What impressed me most was how they listened. They let me explain my concerns fully before responding, which made me feel heard. That thoughtful communication made a big difference.

7 months ago

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James Collins

I was nervous about dealing with my tax issue, but their team explained each step patiently. They made me feel included in the process and never dismissed my concerns. That respectful tone made a stressful time easier.

7 months ago

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Ethan Brooks

Their honesty impressed me. They set realistic expectations from the start and didn’t overpromise. That transparency helped me trust them and gave me confidence in how things would turn out.

7 months ago

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Freddy Thompson

By the end of the process, I felt a huge weight lifted. Their respectful communication, steady updates, and professional approach gave me the peace of mind I had been hoping for.

7 months ago

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Tony Abbott

They treated my case with care and patience. Even when I was anxious, they kept me calm by explaining what was happening. That steady presence was something I really appreciated.

7 months ago

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Celeste Radford

The process was less intimidating because they explained complex issues in simple terms. Their ability to break things down made me feel included and kept me from feeling overwhelmed.

7 months ago

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Tobias Kingman

They gave me detailed instructions without overwhelming me. I always knew what to do next, and it felt manageable. That kind of clarity was critical in helping me push through instead of avoiding the problem altogether.

7 months ago

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Jocelyn Maddox

They explained the possible timelines before we began, which helped me set realistic expectations. Even though it wasn’t quick, I always knew what was happening. That honesty kept me grounded and patient throughout.

7 months ago

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Mariselle Duarte

Their updates were consistent, and I never felt forgotten. Even when nothing major was happening, they checked in. That level of communication helped me trust they were always moving the case forward.

7 months ago

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Everett Dalton

I was stressed about missing a deadline, but they explained exactly how much time I had left. That clarity kept me from panicking. Having someone break it down helped me stay calm and focused instead of overwhelmed.

7 months ago

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Dean Winslow

I was stressed about missing a deadline, but they explained exactly how much time I had left. That clarity kept me from panicking. Having someone break it down helped me stay calm and focused instead of overwhelmed.

7 months ago

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Selene Navarro

I reached out expecting judgment, but instead they kept it professional and calm. That attitude made it much easier to share details I was embarrassed about. Their respectful tone helped me stay engaged through the process.

7 months ago Edited January 26, 2026

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Cressida Vaughan

The progress updates they gave me were detailed but easy to follow. I always knew what was happening and why. That steady flow of information helped me stay confident and avoid unnecessary stress about the process.

7 months ago

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Hannah Ross

Every staff member I spoke with was professional and polite. Even when I called multiple times with questions, they stayed patient. That consistency gave me trust that my case mattered and was being handled carefully.

7 months ago

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Alexander Reed

By the time my issue was resolved, I felt lighter. The constant stress that had built up was finally gone. Their guidance and consistent communication helped me get through it with confidence. I’m grateful for the outcome.

8 months ago Edited September 8, 2025

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Anonymous

I was extremely pleased with the service provided. The team was professional, communicative, and efficient in completing the job. Overall, I am very satisfied with my decision to work with them.

1 year ago

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Reply from Five Star Tax Resolution Services

Thank you for your kind words! We are thrilled to hear that you were extremely pleased with our service. Our team strives to be professional, communicative, and efficient, so it’s wonderful to know we met your expectations. We appreciate your trust in us and are delighted you are satisfied with your decision to work with us. If you need any further assistance, please don’t hesitate to reach out.

Jun. 21st, 2024

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Elena Andrews

I was feeling hopeless about my tax debt until I reached out to Five Star Tax Resolution for help with an Offer in Compromise. Their team guided me through every step of the process, explaining the details clearly. I was amazed at how effectively they presented my case to the IRS. Thanks to their hard work, I was able to settle my tax debt for much less than I owed. I can't recommend their services enough to anyone in a similar situation.

1 year ago

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Gwendolyn Perry

Setting up an installment agreement with Five Star Tax Resolution was a stress-free experience. Their team was accommodating and worked with me to create a payment plan that suited my budget. They were patient in explaining every detail of the process, which gave me peace of mind. I now feel much more in control of my finances. I highly recommend their services to anyone needing a flexible payment option.

1 year ago

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Nora Greer

When my tax debt became unmanageable, I reached out to Five Star Tax Resolution for relief. Their team was compassionate and took the time to understand my financial situation. They presented multiple options for resolving my debt, which made me feel hopeful again. I appreciated their clear communication throughout the process. Thanks to their expertise, I’m now on a path to financial recovery, and I can’t recommend them enough.

1 year ago

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Reginald Gates

Setting up an installment agreement with Five Star Tax Resolution was a lifesaver. Their team was friendly and worked with me to create a payment plan that fit my budget. They explained the process clearly and addressed all my concerns. Now I can manage my tax payments without feeling overwhelmed. I highly recommend their services for anyone needing a flexible payment option.

1 year ago

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Jack Maynard

I was horrified to discover my wages were being garnished, and I turned to Five Star Tax Resolution for assistance. Their team acted quickly and efficiently, providing me with a clear plan of action. They managed all the communication with the IRS, which eased my stress significantly. I was relieved when they successfully halted the garnishment and restored my peace of mind. I highly recommend their services to anyone facing similar challenges.

1 year ago