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Victory Tax Solutions

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LAST UPDATED: April 27th, 2022

Victory Tax Solutions helps customers struggling with back taxes and other IRS penalties get back on track. The company started in 2009 and is based in Ann Arbor, Michigan. Victory Tax Solutions works to effectively solve tax problems in the shortest amount of time and claims to always put clients first.

Additionally, customers can approach the company for tax solutions, and can expect to work with licensed tax attorneys, certified public accountants (CPAs), and enrolled agents (EAs). The company is a member of the American Society of Tax Problem Solvers (ASTPS), but not the National Association of Tax Professionals (NATP), or the National Association of Enrolled Agents (NAEA).

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The Good

  • Tax Services
  • Two-Step Approach
  • Money-Back Guarantee
  • Live Chat Feature

Tax Services

Tax Debt comes in all shapes and sizes; that's why it's important to choose a tax relief company that offers a wide variety of options for escaping tax debt. Victory Tax Solutions can help clients remove tax liens and levies, file back tax returns, reduce tax penalties, stop wage garnishments, formulate offer in compromise, reduce tax interest, handle payroll tax liabilities, and assist with IRS audits. It can also help with several tax solutions, including currently not collectible, installment agreement application (IRS payment plan), innocent spouse relief, IRS levy and seizure, payroll tax settlement, etc. 

Victory Tax Solutions will even help customers prepare and file their tax returns. With an expert tax preparer at VTS, customers will get friendly advice and accurate tax prep from professionals who know tax laws and the tax code in and out. A vital service provided at VTS is its IRS debt penalty reduction service.

Oftentimes, taxpayers will find that the IRS will not allow them to file for non-collectible status or receive an offer in compromise. In situations where the Internal Revenue Service has the customer's back to a wall, penalty reduction services from a qualified, expert tax relief company will prove invaluable. 

The wide variety of tax services that Victory Tax Solutions provides is only possible because of its insistence upon hiring tax attorneys, expert tax preparers, certified public accountants (CPAs), and enrolled agents. These experts not only provide customers with peace of mind but also with a helping hand in troubling times, transforming people's lives for the better.

Two-Step Approach

Victory Tax Solutions uses a two-step approach to resolve tax issues: Phase 1 includes an investigation. This process begins when the client gives the company's attorney complete access to their tax account. With the access, the attorney will gain a strong understanding of the IRS or state tax liability situation. Phase 1 also includes a 20-30 minute Client Financial Review call between the client and a paralegal. 

After the investigation is complete, Victory Tax Solutions will present tax relief clients with a list of solution options. Phase 2 includes the tax preparation and resolution stages. Tax attorneys gather up all necessary financial information, supporting documentation, and past year tax preparations.

The tax resolution team will then finalize an in-depth proposal for the IRS or state tax authorities. When the resolution is complete, Victory Tax Solutions will contact the client with details of the resolution. Clients are not responsible for any fees until after they choose a solution.

Money-Back Guarantee

Victory Tax Solutions states that if it's not able to identify or recommend a course of action to resolve the problem, it will send a 100 percent money-back refund check of the investigation fee (upon request), no questions asked. Tax debt is tough to tackle, so a money-back guarantee is a safeguard against additional tax debt problems.

Additionally, the company has no apparent minimum tax debt requirement; this means that clients and taxpayers with any tax debt amount can potentially hire Victory Tax Solutions.

Live Chat Feature

Should a client have a question they need an immediate answer to, Victory Tax Solutions offers a convenient live chat feature. The live chat feature connects clients and potential clients up with someone of the time, i.e. an account executive, senior account executive, etc.

When a customer is struggling to pay taxes, penalties can pile on quickly. The whole experience is frightening, so communication with a tax relief company can be comforting.

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The Bad

  • Lacking Professional Membership
  • No Pricing Information
  • Lack of Customer Reviews

Lacking Professional Membership

Though Victory Tax Solutions is a member of ASTPS, it is not a member of NATP or the NAEA. Accreditations, certifications, and memberships with professional tax associations are extremely important for tax relief companies. These professional memberships serve to identify capable and reliable tax relief companies.

No Pricing Information

Company representatives have stated that the price ranges from $495 to $895. However, Victory Tax Solutions does not provide pricing information on its website.

When speaking with a company account executive, they explained that no pricing information is published on the website. To talk more about pricing, one can ask questions during the free consultation; however, pricing information would be helpful to know upfront. 

Additionally, to work with Victory Tax Solutions, customers are required to pay an investigation fee before the actual resolution process starts. The company does not state how much this amounts to, but unsatisfied customers can request an investigation fee full refund. 

It is also unclear whether or not the company is capable of handling business tax debt problems. However, the Victory Tax Solutions website states that the company is familiar with "home-based businesses" and the tax laws involved. Business tax problems require an entirely different skill set and expertise to handle.

Complicated problems like unpaid IRS payroll taxes are difficult to handle alone. If the company can handle these problems, that would make a valuable addition to its tax services.

Lack of Customer Reviews

Perhaps because of the company's smaller size, it hasn't attracted many customer reviews from which to take valuable insights. Customer satisfaction is most apparent in glowing customer reviews. Victory Tax Solutions will have to work harder to encourage its customers to leave reviews regarding its tax expertise and customer service experience.

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The Bottom Line

Victory Tax Solutions can help with IRS penalties and tax debt and caters to clients in all 50 states. Additionally, Victory Tax Solutions operates with a no questions asked money-back guarantee. The company's website doesn't explain pricing information, and customers should expect to have to pay an investigation fee when starting services. While Victory Tax Solutions may be worth looking into, we also recommend exploring other companies for tax relief services.

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Mike Washington, DC

I paid $3000 to this company for them to send my taxes through the mail. All contact with representatives were only about payments to company and for me to gather more information. No conference to discuss their results which had me owing more than $30,000 to the Feds and state governments. No victory for me at all. Beware, don't go.

1 year ago