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Triage Tax Relief

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Author: Kaitlyn Short

LAST UPDATED: April 27th, 2022

Triage Tax Relief started in 2006, and is based in Houston, Texas. It is an online service that specializes in helping clients with income taxes, IRS problems, and tax returns. Additionally, it is a member of the National Association of Enrolled Agents (NAEA). Regarding other professional associations in the industry, it is not a member of the American Society of Tax Problem Solvers (ASTPS), or the National Association of Tax Professionals (NATP).

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The Good

  • Tax Services
  • Well Established
  • Enrolled Agents on Staff

Tax Services

Triage Tax Relief specializes in helping clients with IRS problems. In fact, it can assist with unfilled tax returns, past due taxes, IRS letters, bank levies, wage garnishments, IRS liens, IRS audits, offers in compromise, and more. It is unclear whether or not Triage Tax Relief helps clients with installment agreements, "currently not collectible" status, or penalty abatements. Additionally, while Triage Tax Relief works with enrolled agents, it is not specified if the company has tax attorneys, or CPAs on staff. Triage Tax Relief can also help with income taxes. It provides online income tax tips, tax deduction news, income tax resource articles, and more. The company can helps clients use TurboTax Online, as well as E-file to file tax returns.

Well Established

Starting in 2006, Triage Tax Relief has been in operation for about a decade. On average, this is longer than many companies in the industry.

Enrolled Agents on Staff

To help clients with IRS tax issues, the company utilizes a team of highly trained enrolled agents. Triage Tax Relief's enrolled agents are required to have a strong knowledge of individual taxes, business taxes, and knowledge on IRS practices and procedures. They must also pass a rigorous examination process to be licensed by the IRS.

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The Bad

  • Website Lacks Information
  • Minimal Educational Resources
  • No Money-Back Guarantee
  • Lacking Professional Membership

Website Lacks Information

Triage Tax Relief's website, in general, lacks important company information. Additionally, it can feel unorganized at times, and there are a few duplicate paragraphs throughout. Triage Tax Relief's website does not explain if tax services operate with any kind of minimum tax debt requirement, or if services are available for all 50 states. It would also be helpful if it provided upfront information on Triage Tax Relief's complete process.

Minimal Educational Resources

For a company that boasts providing a lot of helpful resources, it slightly lacks in this department. Triage Tax Relief does not appear to offer any estimation calculators, or an official blog. The company only appears to include articles on a variety of tax services and subjects.

No Money-Back Guarantee

Many top companies in the industry will back all tax services up with some kind of satisfaction guarantee or policy. Triage Tax Relief does not advertise any kind of money-back guarantee for unhappy customers, so it is assumed one is not offered.

Lacking Professional Membership

Though Triage Tax Relief is a member of NAEA, it does not appear to be a member of other top professional associations in the industry like ASTPS or NATP.

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The Bottom Line

Triage Tax Relief educates people about tax topics and helps directly resolve tax issues. Triage Tax Relief is a member of the National Association of Enrolled Agents, and the company utilizes enrolled agents to represent clients against the IRS. However, the cons outweigh the pros. Triage Tax Relief's website lacks a lot of key information, like pricing and fees. It does not explain state availability, if there are CPAs or tax attorneys on staff, or if services operate with a money-back guarantee. For lack of transparency, we recommend exploring other companies for tax relief services.

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