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9 User Reviews
LAST UPDATED: May 27th, 2021

Tax Tiger customer reviews reveal mixed emotions about the company's tax resolution services. While some have reported tax savings of over tens of thousands of dollars, others report customer service issues. Tax Tiger was founded by Kathy Hill in 2002. It has grown as a nationwide tax debt relief company which has saved customers over $120 million in interest and penalties. Tax Tiger's certified staff is ready to handle a wide spectrum of tax issues regardless of the amount of debt involved.

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The Good

  • ASTPS Membership
  • Offers Most Tax Services
  • Certified Staff
  • Nationally Available
  • Great Customer Reviews

ASTPS Membership

There are several organizations that enforce strict standards for best practices on members that help taxpayers with tax resolution. Tax Tiger is a member of both the American Society of IRS Problem Solvers and the American Society of Tax Problem Solvers. Membership in these organizations does not guarantee the tax resolution firm or company always uses best practices, but it does provide the taxpayer with some assurance that any given tax relief company is held to a higher standard of best practices in the industry.

Offers Most Tax Services

Tax Tiger offers a wide range of tax issue services. Unpaid Internal Revenue Service (IRS) or state taxes can result in many problems, of which there are many solutions. Innocent spouse relief, bank levies issues, tax liens, wage garnishments, audit representation, offer in compromise, payroll and trust fund recovery, unfilled delinquent tax returns, payroll tax liability, payment plans, penalty abatement, and IRS tax debt settlement are all services offered by Tax Tiger. Several of its cases regarding wage garnishments have been released the day Tax Tiger services were retained. The company can also help the taxpayer set up an installment agreement with the IRS (an installment payment/installment plan which allows tax debt to be paid with monthly payments). It should be noted that the company does not provide tax preparation services.

Certified Staff

Tax Tiger employs a staff of Enrolled Agents, Certified Public Accountants, and tax attorneys. The combination of these three types of tax professionals provides valuable insight throughout the process of dealing with a tax issue. The Tax Tiger team of professionals will work with you throughout your case to negotiate the lowest possible settlement. For potential tax relief customers, you should only consider companies that employ enrolled agents, CPAs, or tax attorneys (lawyers that specialize in taxes). A company that employs tax lawyers, enrolled agents, and CPAs will have a strong understanding of tax law and tax code, making it a great help in challenging any taxing authority.

Nationally Available

Many tax debt relief companies are unable to provide services nationwide because tax laws vary between states. However, most tax companies can help with IRS or federal tax problems. Tax Tiger stands apart from other tax relief companies in that it can help taxpayers with any state tax issues. It holds several offices throughout the United States staffed with professionals ready to help residents in all 50 states resolve tax issues.

Great Customer Reviews

Reviews submitted to our site agree Tax Tiger holds to the standards set on its website. Customers were able to settle their case for a low settlement and were charged the flat fee promised by Tax Tiger. The reviews also suggest an appreciation of the Tax Tiger staff's professionalism and knowledge of tax issues.

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The Bad

  • Some Lack of Transparency
  • No Money-Back Guarantee

Some Lack of Transparency

Tax Tiger does not post prices or fees for services anywhere on its site. Although they lack specific pricing information upfront, Tax Tiger states it charges a flat fee for services that a professional can provide consumers with after the initial free consultation. The consultation allows the Tax Tiger team to understand the particulars of your case and what it will require to resolve it. Most of its fees come out to less than 35 percent of what most other firms would charge.

No Money-Back Guarantee

A contract with Tax Tiger does not come with a money back guarantee if the client's case is unresolved or service is unsatisfactory. Some consumers may be frustrated that they will not receive the peace of mind a money back guarantee can bring when working with a tax debt relief company.

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The Bottom Line

Tax Tiger provides a lot of value to consumers in need of IRS or state tax debt relief. The company can help the taxpayer with a variety of tax problems, from help with a bank levy or tax lien to an offer in compromise. Its team is available nationwide and ready to handle just about any tax issue a consumer handles. Its membership with ASTP indicates strong ethical practices consumers can trust. Tax Tiger is a good option for consumers in need of tax debt relief.

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Star Rating

2.1

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9 Reviews

Review Breakdown

5 grade

22%

4 grade

0%

3 grade

11%

2 grade

0%

1 grade

67%

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DONALD PARKS Las Vegas, NV

Tax Tiger ( CathyH ) was an absolute Gem ! She did a fantastic job for my wife and myself . Also Kelly was terrific as well. I was a " basket case " over the IRS and Tax Tiger stepped in , took over and resolved the entire thing in a matter of weeks . Don & Anna Parks

1 year ago

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Donald Johnson Hemet, CA

I used this company 5 years ago.. They did everything they promised and more. The things the explained that were going to happen as well as the timelines. When I needed a shoulder to cry on they were there. I saved over 25k. Donald Johnson

2 years ago

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Maureen Sullivan Sacramento, CA

I was very happy with Tax Tigers for the services that I initially contracted for and for which I paid a significant amount. However, once the initial task was successfully completed, and a problem related to maintaining the solution arose, Tax Tiger would not assist me even if I were willing to pay for the service. They refused to take any action that might have helped, convincing me that it would be ineffective. They did not even make a call.....so I now have had to hire an outside CPA/EA to assist me. And the POA signed by Tax Tiger was rescinded before the ink on my agreement was dry, again leaving me with no post issue support or service. While I am happy with the initial work, I am very unhappy with the service once the initial fix was done. It has been a great education for me about responsibility....my own!

5 years ago

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Joseph Luczaj Orlando, FL

These guys are the worst I gave them $2000 they said they were gonna help me file my back taxes and give me a report well they said after review of my taxes it would cost $1200 per year in the report was to tell me that I owed back taxes. Steer clear

4 months ago

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Michael findo Colton, CA

Let’s just say I paid 13,000$ before stopping my payments after that which I was supposed to pay 15,000$ save yourself sometime and find another tax attorney. Just contacted the better business bureau. Only thing they did for me was file for 13,000$ dollars don’t think it was worth it

2 years ago

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Arcelia Lopez Indio, CA

I hate that I fell for their trap. I was charged way too much money and got very little work done for my case. I ended up having to handle the situation myself and now I’m on an installment agreement. Tax Tiger will not refund my $7500 dollars that I could have used towards my balance. DO NOT USE THEIR SERVICES!!

2 years ago

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Raymond Swain Winchester, VA

After starting their program and paying $ 1,400, my state and Federal tax refunds were taken because nothing was done my Tax Tiger. Since I am on a LTD and they did nothing, I requested a refund. They are now keeping my $ 1,400 and claiming that they do not owe me a refunding.

3 years ago

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John Memphis, TN

Stay away, very lousy service.. took my money and basically disappeared, when you call, Cameron is very condescending. ... they do not stay in contact..zero follow up..please dont waste your money...don't let the "Christian based "tag line fool you...

3 years ago

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Michael OBrien Oshkosh, WI

Took my money and ran. Did nothing for me and cancelled me. IRS contacted me about these people. I lost all my money for nothing. Don't even consider these people.

5 years ago

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