IRS Tax X Relief & Accounting, LLC (ITX) is a tax service provider based out of Florida that offers services nationwide concerning tax relief, accounting, and small business consulting.
ITX offers a boutique approach to its services that tailor to a client’s needs. Operated by its founder, Cheryl Phen, an Enrolled Agent, the company offers a personal approach with every client. Standard prices are not listed, and a consultation is necessary for more pricing information.
ITX has been in business for more than 10 years and has an excellent online reputation based on its reviews from previous consumers. A common recommendation from reviewers is that the company has a personal hands-on approach that helps clients understand what is going from start to finish, whether it’s arranging a tax payment plan or options for correcting a tax lien.
The reputation around the web is that IRS Tax X Relief & Accounting, LLC is incredible in its one-on-one service with clients. Often a company can offer its services, and after receipt of payment, the client is left to wait in the dark of the next step. The general theme from clients is that ITX has a personal touch that guides a client along the way from beginning to end.
Tax relief has the stigma at times of being confusing and frustrating; having a company that is willing to have an open dialogue along the way can alleviate a lot of stress.
IRS Tax X Relief & Accounting, LLC focuses primarily on tax relief solutions. Because of this, ITX’s knowledge and expertise have an advantage over companies in being up-to-date. In comparison to other companies that offer a multitude of services, other companies sometimes have a delay in service response because there isn’t a sole employee working in a clients case.
The company’s range of services includes IRS tax relief, tax preparation, accounting services, and small business consulting.
Under IRS Tax X Relief & Accounting, LLC’s tax relief services, it offers a breadth of specialized services that include the following:
With its wide range of specialities, the affected taxpayer (client) will have an in-depth review of their case before reaching a final decision on what is needed. With the installment agreement service, this can be a breath of fresh air for some that there is a licensed professional who can represent them in this sometimes confusing process with the IRS.
IRS Tax X Relief & Accounting, LLC offers its services to all 50 states. Being available in all states is a unique feature of IRS Tax X Relief & Accounting, LLC because not all tax companies provide their services to every state and only service the areas surrounding them.
Along with being available nationwide, IRS Tax X Relief & Accounting, LLC is available six days a week to work with any client's schedule.
For some, it can be a problem that its owner operates the company but in IRS Tax X Relief & Accounting, LLC’s case, judging from its online reputation this has played into its favor. Because ITX is owner-operated, this ensures that a client is receiving the best service possible that aligns with the owner's standards of business operations. At larger companies, it is relatively easy for a company to lose a certain quality of service as it grows in size.
Online reviews mention the owner, Cheryl Phen, several times by name for giving an “incredible customer service experience.”
Cheryl Phen has a comprehensive knowledge of the industry. She was a Revenue Agent and Tax Auditor for well-respected companies in the industry. Her experience is an asset when working with IRS Tax X Relief & Accounting, LLC because she can share years of industry-specific information.
The refund policy is not available on the company's website. Having a clear refund policy that is made public helps clients make a better-informed decision on if they can trust a company and what their options are if they are not happy with the service.
IRS Tax X Relief & Accounting, LLC is listed as an Enrolled Agent and an official e-filer through the IRS, but it is missing other industry standard accreditations.
Accreditations hold companies to a centralized standard that they must fall into compliance with annually. Audits maintain this standard by specific organizations that manage accreditation such as the National Tax Association of Tax Professionals (NATP) or the American Society of Tax Problem Solvers (ASTPS).
If a client is looking to price shop before making a decision on what company is the best fit for them, they will have to participate in a phone consultation with IRS Tax X Relief & Accounting, LLC first. Having prices unavailable can be frustrating if a client wants to make quick assessments of what is available.
ITX does have a clear breakdown of its services, but it can be overwhelming for a client not to know what they are paying for precisely.