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FinishLine Tax Solutions

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5.3

Overall Score

LAST UPDATED: February 9th, 2024

FinishLine Tax Solutions is a tax service provider with a wide variety of services ranging from tax relief to tax preparation. The company has CPAs, enrolled agents, IRS tax attorneys, and other tax professionals to tackle tax debt for the average consumer.

In 2022, FinishLine Tax Solutions made the Inc. 5000 list for fastest growing private companies. The same year, it was also recognized as 1 of the 100 fastest growing financial companies in the US.

FinishLine also offers a one-on-one consultation call to help set up service with its knowledgeable staff. There is no fee for this initial call. The company offers a written guarantee of service. 

Recent FinishLine Tax Solutions reviews are positive, with clients praising the company's professionalism and helpful staff. You can read our review of the company below, or scroll down for more FinishLine reviews from verified customers.

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The Good

  • Guaranteed Service and Low Minimum Debt Requirement
  • Wide Variety of Tax Services
  • Tax Preparation Services Available
  • Available Nationwide

Guaranteed Service and Low Minimum Debt Requirement

FinishLine Tax Solutions offers a unique guarantee to its customers that is extremely rare to see. The company provides in writing a guarantee not to stop working on a client’s case until “full tax resolution is reached.” This guarantee is invaluable that a company will not stop until the client is satisfied. 

Along with the unique guarantee policy, the company states it will provide service to anyone in with at least $1,000 in tax debt. Most tax relief companies have much higher requirements.

Plus, if you have other tax needs, such as help preparing your tax returns, you can still use FinishLine's services even if you don't have $1,000 in tax debt.

Wide Variety of Tax Services

FinishLine Tax Solutions specializes in tax relief and offers a competitive level of service for individuals, the self-employed, and business owners. 

The company’s range of services includes the IRS hardship program, Wage Garnishment Release, Bank Levy Release, IRS Fresh Start Program, and many more. 

With FinishLine having former IRS agents in their employ, the company can be ahead of the curve on current information. This can come in handy when needing to discuss services like IRS Installment Agreements. 

Although FinishLine doesn’t focus primarily on tax relief, its diversified menu of services can make it a one-stop shop for all things tax related. 

FinishLine Tax Solutions Reviews

FinishLine Tax Solutions reviews are mostly positive, with a majority of past clients leaving a 5-star rating. Top positive reviews mention that the company is great and easy to work with, that the staff is professional and helpful, and that the company is trustworthy and gets the job done.

Tax Preparation Services Available

FinishLine Tax Solutions offers tax prep services at the federal and state level for both individuals and business owners. We like to see tax relief companies that also offer tax prep because the two are so closely connected, so clients can receive both services without having to find a different company.

Available Nationwide

FinishLine Tax Solutions offers its services to all 50 states. Being available in all states is a unique feature of FinishLine because not all tax resolution companies offer their services to every state. 

Along with being available in all states, FinishLine also has a physical office located in Texas.

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The Bad

  • Some Customer Concerns

Some Customer Concerns

Some FinishLine Tax customers have expressed frustrations that the company is slow to communicate back about questions or concerns. Some customers even mentioned never receiving a response at all when they tried to reach out about their case.

These delays or miscommunications may be due to clients not understanding that FinishLine primarily uses email and scheduled "update calls" to communiate about clients' cases. Thus, it is possible that frustrated customers did not realize the company had been communicating with them through these means.

Although this method is used to allow FinishLine's staff to focus their efforts on communicating with the IRS on behalf of their clients, some clients prefer a more immediate and direct form of communication than FinishLine provides.

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The Bottom Line

Compared with other companies, FinishLine Tax Solutions offers a robust level of services to its clients when it comes to tax relief. The guarantee of service and low minimum tax debt policy of the company are quite valuable and challenging to come by. 

Clients seem to be generally satisfied with FinishLine's services, and some even mention that the company made them "feel like family" throughout their tax relief process. 

We recommend reaching out to FinishLine Tax Solutions about a free consultation if you have any tax concerns or problems you need help resolving.

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Star Rating

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3.8

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49 Reviews

Review Breakdown

5 grade

63%

4 grade

0%

3 grade

6%

2 grade

8%

1 grade

22%

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Raemee Anderson

My experience with this company was less than positive. The person who was assigned to my case was unpleasant and not customer oriented. We were in different time zones and he was difficult to reach. I was constantly reminding him of the time difference, my work hours and when I was available to speak. After paying in full and lots of attempts to reach him, he informed me that my case had been closed for non response. I was informed that I’d need to pay an additional $900 for them to start over. I considered this but have decided I shouldn’t have to pay for their mistakes and I have very little confidence in their service now. If I have to pay for services, it’s not going to be with them. Cutting my loses and finding another company.

2 months ago

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Santa Mcpherson Columbia, SC

They told us they will go for a 90% reduction. They said they do STATE Taxes too( that was a lie). We were told to not discuss the STATE Taxes. We paid $4200.00 to them and they gave us two options to settle taxes owe only for Federal. We ended up paying all the taxes total for Federal and State. We still waiting on the resolution. All together we paying $30,000.00 plus. Thanks to finishing tax resolution. That includes the $4200.00 to them. They did nothing for us. DON'T USE THIS COMPANY!!!!!!

5 months ago

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Tauaese Felise Los Angeles, CA

Finishline tax solutions didn't do anything for me. It's been 3 years and at this point I wasn't able to settle my taxes instead I'm going on a payment plan in full and I paid over $2400 to them that I should get a refund for!

4 months ago

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Ryan Neil Washington, DC

Thanks to Finishline, I now owe more to the state. They set me up with a payment plan that will cause me to end up paying a lot more than my tax bill. This is on top of the $800 that I gave to Finishline. It also took 4 months to get this terrible payment plan. In that time, the state has charged more interest. Expect to pay more and to not get a resolution fast when you use Finishline. Please learn from my mistake.

6 months ago

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Larry Roberts Siloam Springs, AR

After 1 1/2years & lots of work on my part & cost of $1800 I have no relief from my taxes only a increase. Changed representatives 3 or 4 times & very poor communication from them.

3 years ago

FinishLine Tax Solutions Logo

Reply from FinishLine Tax Solutions

Larry, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Mar. 12th, 2021

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David Hanmer

I am currently in the middle of trying to get my taxes fixed using finishline tax solutions. I have been told I will be called back at least 6 times by now about my case and have heard nothing. I was charged for a service that they already knew that I would be denied for before even asking me to pay for that particular service. I'm currently dealing with the IRS myself because it is easier just doing that since apparently the have a hard time getting back to people who have already paid them. They contacted me quick when I was paying for there service but now that they are paid off, I get the run around. Definitely do not recommend using there services what so ever. And the collection agency calls never stopped and I was told by there company that it must be scam callers. So I called the IRS myself just to find out that the company that has been calling is the IRSs contracted collection group. And apparently finishline didn't know this information.... so all and all I paid 4,000 dollars for them to file 5-6 years worth the taxes. Thanks a bunch for very little.

1 year ago

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Jeff Faulk Hendersonville, NC

Finish line tax solutions is a scam. They have poor communication and only wanted my money. I asked them to tell me why I had back taxes due and they never found out. I specifically stated I could and would pay if I knew why I had back taxes. The person stated don't worry we can handle this. I paid a large amount of money for nothing and in the end I owed more money because of penalties and interest. This process went on for almost TWO YEARS. Finish line refused to speak with me and give me a legitimate response. All they wanted was the money. The associate handling my case was unqualified for the job. When I complained they never responded until I emailed requesting a response. The person that called me the next day was TOTALLLY UNQUALIFIED and merely read from a script of legal phrases.

1 year ago

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Joshua Johnson Alexandria, VA

FIND ANOTHER TAX COMPANY Took $780 from me and didn't even file my taxes after a year and a half of them not knowing who had my information then they sent me a FAKE 1040 for 2020 claiming I made 140k and never reported it to the IRS and tried to have me send them a check for $30k to clear the "debt" I owed! Every rep I talked to was condescending, disrespectful, and extremely unprofessional. Playing loud music while I was talking to them, talking to other people in the office and making jokes so I had to repeat myself, and being on other phone calls at the same time. I'm done with this company and every other tax company I called looks at this company as a DISGRACE.

1 year ago

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Lam Hrt Kennesaw, GA

They get family and friends to leave good reviews but this company is freaking HORRIBLE. Horrible company and a complete waste of time and money. I made a mistake on my 2018 taxes and received notice from IRS saying I owe 5k. I contact Finishline to deal with the IRS and was informed to stop making payments to IRS and send them $300 a month for 6 months. I put my 1st pay towards the balance in Oct. 2021 and monthly payments of $300. After 5 months of waiting, Finishline came up with a payment plan of $72 a month for 6 years. I could have made payment arrangements with IRS instead of paying this fake company. After a few months, I did my taxes and the IRS took $5580 so they have been paid in full. I decided to contact the IRS and was informed at no time did Finishline Taxes contact them by email, fax, or phone. The entire 6 this company did absolutely nothing concerning me with IRS to help with my solution. They charge my account but did not do their job. They will only scam you, take your money, and will not contact the IRS. They tell you to stop paying the IRS so you can pay them to do absolutely nothing. DON'T WASTE YOUR TIME. Currently seeking guidance on reporting them and getting my money back.

1 year ago

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Marybeth Flynn Brighton, MA

Just got a notice from the government that they are going to levy my bank account. I continuously send emails but very rarely get a response. I’m very disappointed. I’m a nervous wreck. In the beginning I felt very comfortable that they were going to help me resolve this issue. When I don’t get responses to my emails I reach out to the initial person, Jeff, who is the only one that emails me back. He directed me to operations who were going to look into this, so I sent them the paperwork. They asked me to fax it which I tried to do for several days and it kept not going through, and they said sorry about the machine is busy at lunchtime or something like that, but I’ve been trying to fax things all throughout the day and when I ask them if they have received my stuff I get no answer.I’m so frustrated at this point. And disappointed.

2 years ago

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Troy McCormick Commerce, MI

If I could give lass than 1 star, I would. This company is a scam. I cannot contact anyone nor get a resolution on my case. RUN AWAY!!!

6 months ago