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FinishLine Tax Solutions

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19 User Reviews

6.2

Overall Score

FinishLine Tax Solutions is a tax service provider with a wide variety of services ranging from tax relief to tax preparation. The company has CPAs, Enrolled Agents, IRS tax attorneys, and other tax professionals to tackle tax debt for the average consumer. Also, FinishLine offers a one-on-one consultation call to help set up service with its knowledgeable staff. The company offers a written guarantee of service. 

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The Good

  • Guaranteed Service and No Minimum Debt Required
  • Wide Variety of Tax Services
  • Available Nationwide

Guaranteed Service and No Minimum Debt Required

FinishLine Tax Solutions offers a unique guarantee to its customers that is extremely rare to see. The company provides in writing a guarantee not to stop working on a client’s case until “full tax resolution is reached.” This guarantee is invaluable that a company will not stop until the client is satisfied. 

Along with the unique guarantee policy, the company states it will provide service to anyone in tax debt regardless of the debt amount. Most companies will not work with a client until there is at least $1200 of debt.

Wide Variety of Tax Services

FinishLine Tax Solutions specializes in tax relief and offers a competitive level of service for individuals, the self-employed, and business owners. 
The company’s range of services includes the IRS hardship program, Wage Garnishment Release, Bank Levy Release, IRS Fresh Start Program, and many more. 

With FinishLine having former IRS agents in their employ, the company can be ahead of the curve on current information. This can come in handy when needing to discuss services like IRS Installment Agreements. 

Although FinishLine doesn’t focus primarily on tax-relief, its diversified menu of services can make it a one-stop-shop for all things tax-related. 

Available Nationwide

FinishLine Tax Solutions offers its services to all 50 states. Being available in all states is a unique feature of FinishLine because not all tax resolution companies offer their services to every state. 

Along with being available in all states, FinishLine also has a physical office located in Texas. Many tax relief companies do not offer a physical location, which can cause doubt in legitimacy. 

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The Bad

  • Missing Key Accreditations 
  • Negative Customer Reviews 

Missing Key Accreditations

FinishLine Tax Solutions does not show evidence of having any industry accreditations on its website. Accreditations hold companies to a centralized standard that they must fall into compliance with annually. Audits maintain this standard by specific organizations that manage accreditation, such as the National Tax Association of Tax Professionals (NATP) or the American Society of Tax Problem Solvers (ASTPS). 

Negative Customer Reviews 

Many online reviews from customers who have used FinishLine Tax Solutions state that the company is challenging to work with. Some customers have stated that once they paid for the service, they felt they didn’t get their money’s worth, and when requesting a refund, they were pressured to stay with the company. 

Although the company does offer a guaranteed service, this could harm the service in the end if there isn’t a healthy balance of when to suspend the service at the customers’ request.

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The Bottom Line

Compared with other companies, FinishLine on paper offers a robust level of services to its clients when it comes to tax relief. The guarantee and no minimum debt policy of the company are quite valuable and challenging to come by. 

When comparing their reviews against other companies and considering what others are saying, it does raise suspicion that the company might promise more than can be delivered. There isn’t an explicit declaration of terms and conditions found on the companies website or accreditations from popular, trusted industry organizations like the NATP. 

Overall, it would be highly recommended to check with other tax relief companies before conducting business with FinishLine Tax Solutions. It is never a good sign when customers in multiple reviews state they had difficulty reaching a company and getting a refund. 

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FinishLine Tax Solutions Frequently Asked Questions

Can the IRS/state really take my assets?

Yes, the IRS/state has the legal right to seize assets in the form of wages, bank accounts, investments, vehicles, and in rare instances, even your home to settle an outstanding tax debt. In fact, the IRS/states are the only entities in the entire country that can legally seize assets without a court order.

If I hire FinishLine Tax Solutions, will you guarantee me a savings of "pennies on the dollar" on my tax debt?

Absolutely not! And no company can guarantee that. Any firm that flat out guarantees "pennies on the dollar" savings on a client's tax debt is not only incredibly misleading these clients, but is essentially operating illegally. FinishLine Tax Solutions, however, guarantees a full tax resolution option that may include negotiated settlements. This can allow for some taxpayers to pay less than the original amount owed to the IRS.

Could I go to jail if I don't resolve my tax problem?

Technically, yes. However, since FinishLine Tax Solutions takes a serious and aggressive approach to resolving all of our clients' tax matters, FinishLine Tax Solutions can virtually guarantee you that you will never have to worry about going to federal prison.

Does FinishLine Tax Solutions guarantee its services?

Yes. FinishLine Tax Solutions guarantees that it will not stop working your case until full tax resolution is reached in the form of a customized resolution program that satisfies both you and the IRS and/or state taxing authority.

How long does the resolutions process take with FinishLine Tax Solutions?

Reaching tax resolution with FinishLine Tax Solutions can range anywhere from 30 days to over a year based on the complexities of each individual case. 

How soon will FinishLine Tax Solutions begin working on my case?

FinishLine Tax Solutions will begin immediately upon retaining our services. The collections division of the IRS/state is extremely aggressive so the company matches their level of aggression in terms of pursuing resolution for our clients.

How will this affect my credit?

Hiring FinishLine Tax Solutions will potentially improve your credit rating as the company will work to ultimately have all levies and liens discharged. Discharge of federal tax liens from your credit report will ultimately improve your credit scores.

Is FinishLine Tax Solutions a law firm?

No. FinishLine Tax Solutions is a full service, nationwide tax resolution firm which employs tax attorneys, CPAs, tax analysts, enrolled agents, former IRS agents, and other tax professionals.

Does FinishLine Tax Solutions handle state tax matters?

Yes. FinishLine Tax Solutions specializes in resolving IRS and all state tax matters.

Does FinishLine Tax Solutions handle business tax matters as well?

Yes. FinishLine Tax Solutions also specializes in all tax matters relating to personal and business tax issues, including corporate return filing, payroll tax issues (940s and 941s), audit representation, audit appeal, etc.
Message from
FinishLine Tax Solutions

At FinishLine Tax Solutions, we offer aggressive help with resolving back taxes and any IRS problem. We DO NOT make outlandish promises to our clients. However we do guarantee to each of our clients that we will establish a tax resolution plan designed to resolve their tax problem in a manner which is within their ability to pay and that does not create a financial hardship. Additionally, as long as our clients do their part, we will ensure that there is protection in place from any unforeseen wage garnishments, bank levies, tax liens, and/or asset seizures. In essence, we will not stop working until our clients' tax matters are resolved on their own terms and satisfies the IRS at the same time.

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Star Rating

4.0

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19 Reviews

Review Breakdown

5 grade

68%

4 grade

0%

3 grade

0%

2 grade

21%

1 grade

11%

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Marybeth Flynn Brighton, MA

Just got a notice from the government that they are going to levy my bank account. I continuously send emails but very rarely get a response. I’m very disappointed. I’m a nervous wreck. In the beginning I felt very comfortable that they were going to help me resolve this issue. When I don’t get responses to my emails I reach out to the initial person, Jeff, who is the only one that emails me back. He directed me to operations who were going to look into this, so I sent them the paperwork. They asked me to fax it which I tried to do for several days and it kept not going through, and they said sorry about the machine is busy at lunchtime or something like that, but I’ve been trying to fax things all throughout the day and when I ask them if they have received my stuff I get no answer.I’m so frustrated at this point. And disappointed.

1 month ago

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Idella Rosamond, CA

There professionalism, there listening and understanding my dilemma on how to help resolve my situation. They answered questions and got back with you in a timely manner and did exactly a what they said they would do.

6 months ago

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Reply from FinishLine Tax Solutions

Idella, thank you for leaving us this response!

Mar. 12th, 2021

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Nozomi Kon Irvine, CA

It takes long time to get things settled, but in the end they delivered what they promised. It's a long process tho, but they will get the job done. Thanks so much!

6 months ago

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Reply from FinishLine Tax Solutions

Please let us know if there is anything else we can do for you; we are always more than happy to help!

Mar. 12th, 2021

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Carl Schell Maricopa, AZ

Poor communications. Rarely called me back. Getting information was like pulling teeth. I sent them mail twice. Once by registered mail they refused to sign for it. The other time it took them over a week to find it. They said the mail system as s meds. Both of these were copies of letters I received I received from the IRS and were time sensitive

6 months ago

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Reply from FinishLine Tax Solutions

Carl, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure issues such as these do not happen again.

Mar. 12th, 2021

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Sereita Arlington, TX

They call every week. They are friendly. They work with us. I am very satisfied.

1 month ago

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C. Denise Ogletree Forest Park, GA

They helped me well,I only had to pay small amount to the IRS,WITHOUT YOU ALL BIG TROUBLE.

6 months ago

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Reply from FinishLine Tax Solutions

Denise, we are always more than happy to assist you. Thanks for your review!

Mar. 12th, 2021

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Larry Roberts Siloam Springs, AR

After 1 1/2years & lots of work on my part & cost of $1800 I have no relief from my taxes only a increase. Changed representatives 3 or 4 times & very poor communication from them.

6 months ago

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Reply from FinishLine Tax Solutions

Larry, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Mar. 12th, 2021

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Jean Michel West Salem, WI

Very slow , with adding on to my finish date , letting discover take case to court, and have done nothing else. It's far from what i agreed too!disv

6 months ago

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Reply from FinishLine Tax Solutions

Jean, thank you for taking the time to let us know how we can improve. Take care.

Mar. 12th, 2021

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Sheilah Banks Fort Worth, TX

They are very good at what they do. Very Professional about the IRS.

6 months ago

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Reply from FinishLine Tax Solutions

Sheilah, thanks for your review! We're glad to hear we delivered a great experience.

Mar. 12th, 2021

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Keshia McFarland Osceola, AR

Because they solve my tax solution and answered all my questions on hand

6 months ago

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Reply from FinishLine Tax Solutions

We can't wait to assist you again, have a great day!

Mar. 12th, 2021

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Gilbert A Looze Palatka, FL

They helped resolve my tax problems for a fraction of what I owed

6 months ago

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Reply from FinishLine Tax Solutions

Thanks for your review, Gilbert. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar. 12th, 2021

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Steve Niagara Falls, NY

Attentive through helpful knowledge loved dealing with then

6 months ago

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Reply from FinishLine Tax Solutions

Thanks for your review, Steve!

Mar. 12th, 2021

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Anthony Burke Apache Junction, AZ

Got it done and I was happy it worked out just like they said

6 months ago

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Reply from FinishLine Tax Solutions

Thank you for leaving us this response, Anthony!

Mar. 12th, 2021

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Mychelle Lexington, KY

they worked with me on my taxes and what I could afford

6 months ago

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Reply from FinishLine Tax Solutions

Thank you for leaving us this response, Mychelle!

Mar. 12th, 2021

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Corrine quick Decatur, GA

They did great job for me. They got my a fair settlment

6 months ago

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Reply from FinishLine Tax Solutions

Glad we could help, Corrine! Thanks for your feedback.

Mar. 12th, 2021

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Juan Arcila Miami, FL

They were really Professional on taking care of my needs

6 months ago

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Reply from FinishLine Tax Solutions

Thank you, Juan, and have a fantastic day!

Mar. 12th, 2021

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Jeff King Chatham, IL

Solved A TEN year tax issue. Outstanding service!

6 months ago

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Reply from FinishLine Tax Solutions

We're glad to hear we delivered such a great experience, Jeff. If there's anything further we can do for you, we are happy to help!

Mar. 12th, 2021

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Marie Visalia, CA

Have to constantly remind them of what is going on

6 months ago

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Reply from FinishLine Tax Solutions

Marie, thank you for leaving feedback. Please reach out to us so we may identify ways to improve your experience.

Mar. 12th, 2021

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Anonymous

Getting contact and updates like pulling teeth

6 months ago

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Reply from FinishLine Tax Solutions

It is discouraging to learn of your experience with us. Your feedback helps us improve, so thank you for your honest review.

Mar. 12th, 2021

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