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Fidelity Tax Relief

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4.1

Overall Score

LAST UPDATED: October 2nd, 2023

Fidelity Tax Relief tackles IRS debt by removing tax liens, bank levies, wage garnishments, and other tax problems for taxpayers with IRS penalties. With over 20 years of IRS tax relief experience, the company employs enrolled agents, tax attorneys, tax associates, accountants, and case managers to help you with your tax issues.

Fidelity Tax Relief prides itself on its core values of transparency, customer satisfaction, confidentiality, integrity, velocity, competency, and accountability.

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The Good

  • Variety of Tax Relief Services
  • The Fidelity Resolution Model
  • Availability
  • Family-Owned and Operated

Variety of Tax Relief Services

Fidelity Tax Relief provides all of the tax relief services expected from a top tax relief company:

  • IRS Fresh Start Application
  • Wage Garnishment Removal
  • IRS Bank Levy Removal
  • IRS Federal Tax Lien Removal
  • Tax Negotiation Services
  • Tax Settlement Services
  • IRS Offer in Compromise

Every taxpayer with tax problems has a unique situation. Some people need simple tax penalties removed while others need and may qualify for the IRS Fresh Start program.

Fidelity Tax Relief seems capable enough to provide the breadth of services that top tax relief companies provide. The tax experts at Fidelity Tax Relief can help clients receive penalty abatement.

The Fidelity Resolution Model

Fidelity Tax Relief demonstrates a dedication to customer service through its implementation of the Fidelity Resolution Model (FRM). The model details a 5-step method for helping taxpayers resolve tax debt:

  • Define
  • Measure
  • Analyze
  • Implement
  • Control

Fidelity Tax Relief will start your tax resolution process with a free 15-minute consultation. The company claims to be able to relieve tax problems within 24 hours of the free consultation.

After the consultation, the investigation phase begins. During this time, Fidelity Tax Relief begins its client protection measures and contacts the IRS on behalf of its clients and begins to review options for each client’s specific case.

Near the end of the process, the tax resolution experts at Fidelity Tax Relief get your paperwork in order to achieve compliance with the IRS and provides the most personalized tax relief possible for the customer.

Availability

Fidelity Tax Relief is dedicated to helping its customers find relief from state and federal IRS tax debt.

The company operates in all 50 states and has tax professionals available to help taxpayers fight IRS debt penalties such as wage garnishments, tax liens, and bank levies.

Family-Owned and Operated

At Fidelity Tax Relief, representing struggling taxpayers before the Internal Revenue Service (IRS) is a family tradition. Because the company is family-owned and operated, customers can rest assured that Fidelity Tax Relief employees work in a positive company culture.

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The Bad

  • No 24/7 Call Center
  • Transparency Issues

No 24/7 Call Center

Unfortunately, Fidelity Tax Relief does not operate a call center over the weekend. Customers can call in anytime between 9 am to 5 pm on Monday through Friday.

Transparency Issues

Though Fidelity Tax Relief does seem transparent about the extent of its services and does not offer a price range for services. The company did write an article that sought to answer the question of cost, but stopped short of giving actual numbers, saying simply that “it depends.”

While cost does vary according to individual tax debt circumstances in the tax relief industry, some tax relief companies have been able to provide an estimated price range for each type of service they offer.

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The Bottom Line

Fidelity Tax Relief has the makings of a good tax relief company. Because it is a smaller, family operated company, there aren't many Fidelity Tax Relief reviews to examine customer service. The few customer reviews found online are mixed, which is to be expected with tax relief companies. Until Fidelity Tax Relief reviews become more common, it will be difficult to measure the company's quality of customer service.

If Fidelity Tax Relief were more open about prices, we would be more inclined to recommend the company to struggling taxpayers. We recommend potential customers ask about Fidelity Tax Relief's free consultation and compare prices and services to other top-rated tax relief companies.

View Best Tax Relief Companies

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Star Rating

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2.6

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11 Reviews

Review Breakdown

5 grade

18%

4 grade

18%

3 grade

9%

2 grade

9%

1 grade

45%

Sentiment Criteria

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Quality

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Bryan Deer Park, NY

I hired them about a month ago and awaiting how my case will go. Someone is supposed to call me tomorrow. I negotiated a cost and making weekly payments. I will update this review as they help me.

5 years ago