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LAST UPDATED: June 27th, 2019

DebtHelp.com is a private company that helps clients find affordable tax services. It claims to utilize a network of thousands of service providers and lenders across the US. DebtHelp.com connects clients up with tax relief programs through advanced service matching technology. Though the company does not give any background on how it was started or who started it, DebtHelp.com's website has been in service since 1996. The company is not a member of any professional associations in the industry.

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The Good

  • Services
  • National Availability
  • Educational Resources

Services

To access DebtHelp.com's services, customers can fill out a simple online form in less than three minutes. It is a simple, secure, and non-obligatory process. Customers can input what tax service they are interested in, how much in federal tax debt they have, and in which state they reside. DebtHelp.com will then generate a list of tax experts customers can choose from for help. Customers don't need perfect credit to use the service. A few services DebtHelp.com helps with include offers in compromise, IRS payment plans, tax penalty abatements, installment agreements, and wage garnishment releases.

National Availability

DebtHelp.com claims it can help customers find tax relief options in all 50 states. This nationwide availability is more than most companies offer in the industry. However, it is unclear if the company has lenders from its network in every state. When doing a test run with the services using a variety of different state, tax service, and debt amount combinations, the company's website constantly resulted in "this page cannot be found," and no tax relief options came up.

Educational Resources

DebtHelp.com provides customers with educational resources to help them make informed tax decisions. The company offers over 100 tax articles written by experts. Customers can also take advantage of a blog, and tax guides.

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The Bad

  • Not Accredited
  • Website Lacks Information
  • Not a Direct Servicer
  • No Contact Information

Not Accredited

The company is not a member of any top professional associations in the industry. In fact, DebtHelp.com does not seem to hold any accreditations.

Website Lacks Information

In general, the website does not explain many details on DebtHelp.com's overall process. The company's website is buggy, and constantly redirects to a "page that cannot be found." DebtHelp.com is unclear if it charges fees, and doesn't explain what happens when it cannot direct customers to a tax expert. Additionally, DebtHelp.com does not specify whether or not it helps with tax audits, back taxes, currently not collectible status, innocent spouse relief, or IRS tax appeals.

Not a Direct Servicer

Customers coming to DebtHelp.com for tax services will be referenced to a lender within the network; this is because the company's website does not offer direct services itself. DebtHelp.com does not provide any specific information on its lenders in the network. It is not specified if any lenders work with enrolled agents, CPAs, or tax attorneys.

No Contact Information

DebtHelp.com does not provide any information on how it came about, or when it started. The company also does not offer any contact information besides an online form. There is no email, phone number, or address listed on the website.

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The Bottom Line

DebtHelp.com is not a direct servicer for tax debt relief. Instead, it connects clients with tax experts that can help with a variety of tax situations. Customers from all 50 states can enjoy the company's services, and DebtHelp.com provides multiple educational tax resources. The company deeply lacks accreditations, and does not offer a lot of specific information on its overall process. Additionally, DebtHelp.com does not provide any contact information. We recommend going with a company that is more transparent.

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