Clean Slate Tax Logo

Clean Slate Tax

star star star star star_half

6.0

Overall Score

LAST UPDATED: June 14th, 2022

Clean Slate Tax started in 2013 and specializes in solving state and IRS tax problems. It is currently headquartered in Jupiter, Florida, and has an additional location in Mamaroneck, New York. Clean Slate Tax specializes in communicating and negotiating with the IRS on behalf of clients to resolve tax problems, tax settlements, and help with preparing client taxes.

Additionally, Clean Slate Tax is a member of the American Society of Tax Problem Solvers (ASTPS). Clean Slate Tax is not a member of the National Association of Tax Professionals (NATP) or the National Association of Enrolled Agents (NAEA).

Top Ranked Companies

thumb_up

The Good

  • Free Analysis
  • Two-Step Process
  • Licensed Tax Professionals
  • Tax Problems
  • Tax Services
  • Live Chat

Free Analysis

Customers can take advantage of a free, no-obligation financial analysis. This session usually lasts around 30 minutes and explains the client's qualifying tax programs and the associated fees. The analysis is usually done with a senior tax consultant or professional.

Two-Step Process

To work with the company, clients must owe at least $7.5k in taxes. Clean Slate Tax works with a two-step process:

Step 1: Tax Investigation and Financial Analysis Clean Slate Tax will conduct a full financial analysis to understand the client's financial situation, and see which tax programs the tax professional should recommend. The company receives the client's tax transcripts from the IRS/State and then will tell the client what penalties appear, and how much is owed.

Step 2: Tax Settlement and/or Resolution The company reviews every tax program the client's situation qualifies for, and from there reviews all of the advantages and disadvantages of each option. Clean Slate Tax breaks down the costs and programs the customer can choose, and from there, the customer can decide which route to go. Clients are not obligated to go through with the company. Clean Slate Tax claims that if clients decide to contract with Clean Slate Tax, the company will resolve their tax problems.

Licensed Tax Professionals

Clean Slate Tax's website is transparent about its professional staff and provides a bio on each team member. The company works with a team made up of tax attorneys, CPAs, and enrolled agents.

Tax Problems

Often, clients run into tax problems when they don't pay their taxes or fail to file their tax returns. After assessing each case, the company informs customers of the different services they can provide to help. If Clean Slate Tax does not think it can solve the problem, they will tell customers upfront, and help them find the best way to resolve their situation. Clean Slate Tax helps fix the following tax problems:

  • Tax levies
  • Tax liens
  • Unpaid taxes
  • Tax penalties
  • Asset seizures
  • Wage garnishments
  • Unfilled taxes

Tax Services

Depending on the client's unique situation, the company will utilize one or more of the following tax relief services:

  • Back taxes resolution
  • Offers in compromise
  • State tax services
  • File tax returns or amends
  • Penalty abatements
  • Innocent spouse relief
  • "Currently Not Collectible" status
  • Tax debt settlement
  • Tax audit defense

If the company cannot solve a client's tax problem, they will issue a full refund.

Live Chat

Those who have questions can take advantage of Clean Slate Tax's live chat feature. People can go to their website to instantly chat with an enrolled agent.

Visit Site

thumb_down

The Bad

  • Customer Service
  • Clean Slate Tax Cost
  • Newer Company
  • Lacking Professional Memberships

Customer Service

While their customer service is quite responsive overall, customers have said it is hard to get a reply to questions over email. Additionally, when talking to a representative by phone, Clean Slate Tax requires personal information before answering some specific tax program related questions.

Clean Slate Tax Cost

Sources suggest that prices could be anywhere from $1,500 to $5,000. Customers must also have at least $10,000 in tax debt in order to qualify for Clean Slate Tax's IRS debt relief services.

While the company provides information on their offered tax program services, Clean Slate Tax does not explain pricing information for each tax resolution service online. Instead, their financial professionals only state the fees associated with each client's qualifying program over the phone.

Newer Company

When looking into tax relief services, people may want a company that has been established in the industry for a long time. Clean Slate Tax only entered the industry in 2013. The website states that its team of tax professionals collectively has over 25 years of experience. While this is a substantial number, top leading companies in the industry often advertise much more extensive experience.

Lacking Professional Memberships

Clean Slate Tax's website does not state that they are a member of the National Association of Tax Professionals or the National Association of Enrolled Agents. The company is, however, a member of the American Society of Tax Problem Solvers.

gavel

The Bottom Line

Clean Slate Tax has more positive aspects than negative. For the most part, the company is transparent and offers a variety of tax resolution services. Customers do not have to pay upfront fees, and unsatisfied customers are protected by a 100 percent money-back guarantee. Clean Slate Tax works with a professional team of licensed tax attorneys, enrolled agents, and CPAs. Clean Slate Tax's website does not explain pricing information or if services are available in every state. Additionally, the company has only been in business for a total of four years. Clean Slate Tax has many advantages and they are an option worth exploring for tax relief services.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.5

star star star star star_half

16 Reviews

Review Breakdown

5 grade

75%

4 grade

13%

3 grade

6%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_half

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

AJay Atlanta, GA

I have been a client of CST for the past 5 or 6 years. I heard their ad on the radio in my city and decided to retain them. Each year hear from one of the counselors once during the "Non Tax Season". Those conversations are always rushed and they assured me they were working on my case. During the "tax season" I would hear from them 2 or 3 times and they would always insist I file the current tax season with them and that it would help resolve my outstanding tax debt. So I would file my taxes with them and pay them for doing so, then I wouldn't hear anything else from them until close to the next tax season. Since I have retained CST I now owe more than 150K to the IRS and a lien has been placed on my home all while CST were the POA of my tax account. I have spent thousands of dollars with CST and I have received absolutely NO assistance from them and my tax situation has worsened since retaining them. I have left several messages asking for their assistance and there is no response. I would rate my experience with CST as poor or unacceptable and I would not recommend anyone spend money with them. I feel that I have been taken advantage of and have been a victim of a scam for 5 + years. My recommendation is that you hire a tax attorney or an accountant and that you learn as much as you can about the IRS tax laws and rules to protect yourself because you can not count on CST.

7 months ago