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20/20 Tax Resolution

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6 User Reviews
LAST UPDATED: August 16th, 2021

20/20 Tax Resolution is a tax resolution firm that started in 1998 and is based in Broomfield, Colorado. It is one of the longest standing and most experienced tax relief companies in the industry. 20/20 has helped over 26,000 businesses and individuals with their IRS and state tax liabilities. 20/20 Tax Resolution claims to develop compassionate solutions for taxpayers and can help anyone with their tax liability issues or tax problems.

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The Good

  • Availability
  • Services
  • Blog
  • Professionals
  • Industry Partners and Additional Services
  • Past Clients
  • Accreditations

Availability

20/20 Tax Resolution is available in all 50 states. The website has a page dedicated to showing results in every state for both state and IRS; such depth and quality in past tax service is something rarely seen on other websites in the tax relief industry.

This range of availability gives more customers the opportunity to work with 20/20 Tax Resolution. It also has tax resolution services for both individuals and businesses.

Services

20/20 Tax Resolution provides various services for individuals and businesses and working with the Internal Revenue Service. Some of these services can help solve tax debt or other financial needs. 20/20 Tax Resolution helps taxpayers fight penalties and win tax benefits:

  • Tax Levies - the tax authorities at 20/20 Tax Resolution can help you lift or fight IRS tax levies. A levy is an action the IRS takes in order to seize your property due to tax liability or tax debt.
  • Tax Liens - the company will help you fight tax liens, which give the IRS the right to take your property before creditors. However, a tax lien does not necessarily mean the IRS inevitably will take your property.
  • Penalties - the company will help you fight tax penalties, which are usually 5 percent of the amount of unpaid taxes for every month your tax return is late.
  • Wage Garnishments - 20/20 Tax Resolution can help you fight garnishments. A wage garnishment is a specific type of levy which will give the IRS some of your weekly wages.
  • Offer in Compromise - the company can help customers get an Offer in Compromise (OIC). An OIC is an IRS program which allows any qualified taxpayer to settle for a lower tax debt amount.
  • Penalty Abatement - the company can help customers file for penalty abatements, which allows any taxpayer to remove or lessen certain penalties.
  • Innocent Spouse Relief - the company can help you request innocent spouse relief, which can relieve you from penalties applied because your spouse filed their taxes incorrectly or inappropriately.
  • Individual Taxes - 20/20 Tax Resolution can help you with individual tax problems.
  • Business Taxes - 20/20 Tax Resolution can help you with business tax problems.
  • Installment Agreement - 20/20 Tax Resolution can help you set up an IRS installment agreement, which is a kind of payment plan for tax debt due to unfiled tax returns.

Blog

20/20 Tax Resolution provides a blog with various financial categories. Some of these blog posts are to help people learn more about tax issues such as general tax debt help, appeals, and taxes. Some posts show a little more depth in discussions of political actions, the impact they can have on financial issues, and why individuals and businesses should care. While 20/20 doesn't offer any other financial education resources or tools, the blog is very informative.

Professionals

Over the years, 20/20 Tax Resolution has provided its clients with access to over 100 employees to help create and set goals for clients' tax issues and debt. These employees consist Enrolled Agents, Juris Doctors, and other tax experts who understand the ins and outs of tax law. The attorneys on 20/20 Tax Resolution's team are also licensed Enrolled Agents and act as Enrolled Agents, not lawyers.

Each 20/20 Tax Resolution client will participate in a free consultation to assess the financial situation and to determine the plan of action. 20/20 will then have full communication with the taxing authorities at the Internal Revenue Service on the client's behalf.

It's important for a tax debt company to have professionals certified to the degree that they can fully represent clients before the IRS. There are laws that prevent anyone unqualified from representing you before the IRS, so there are regulations requiring adequate service. The presence of such tax professionals should be seen as another sort of quality verification for customers.

Industry Partners and Additional Services

20/20 Tax Resolution partners with Taxfyle to help clients prepare taxes and audit past tax returns. Taxfyle employs Certified Public Accountants (CPAs) who are skilled in preparing taxes accurately and ensuring that past taxes were completed correctly.

20/20 Tax Resolution also partners with Bench to offer bookkeeping services. These services help 20/20 Tax Resolution clients reconcile financial information from past years to ensure that taxes were completed and filed correctly.

Past Clients

A unique difference in 20/20 Tax Resolution is their ability to provide contact information for past clients if requested, so consumers and/or clients are able to hear testimonials in real-time. Reading testimonials online is one thing, but speaking with an actual client on the phone can help you understand someone else's experience more accurately. We were a little skittish about privacy breaches; however, these former clients had agreed to future communications of this nature.

Accreditations

The company holds important certifications, accreditations, and memberships with some of the industry leading standard organizations, including an outstanding rank with the National Association of Enrolled Agents and the National Association of Tax Professionals. 

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The Bad

  • Limited Online Cost Information

Limited Online Cost Information

It would be nice for 20/20 Tax Resolution to offer general cost information on its website or to make it possible to receive a quote online. However, the cost of tax resolution services depends on the kind of tax debt issue and what it will take to resolve the issue. Interseted potential clients should take advantage of the free consultation to learn more about possible solutions to their tax problems and how much those services would cost.

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The Bottom Line

Overall, 20/20 Tax Resolution is a tax resolution firm that has done something right by remaining in business since 1998. It has a great team of professionals and offers various tax resolution services to help clients with their needs. 20/20 Tax Resolution's services are available nationwide and allow potential clients to talk to past clients. We recommend calling 20/20 Tax Resolution for a consultation and investigating whether the company truly does offer compassionate solutions to your tax problems. Take advantage of the free consultation to learn more about cost information and compare 20/20 Tax Resolution to other top tax relief companies in the industry.

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Star Rating

3.5

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6 Reviews

Review Breakdown

5 grade

50%

4 grade

17%

3 grade

0%

2 grade

0%

1 grade

33%

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Raymond Haag Pensacola, FL

reasonable costs and fully accessible E.A. who is able to get IRS to back off and allow taxpayers in PHYSICAL DISTRESS/POOR HEALTH to correct filing deficencies

8 months ago

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Steve U Loveland, CO

I was referred to 20/20 by my new accountant. I have some old tax issues and they had become onerous. They approached the issue professionally and worked at my pace (fast). They were willing to split my fee into manageable increments. They communicated with me on a regular basis. The reps I was assigned, Hector & Sunitha have been understanding and non- judgmental for my past lapses in tax. They were able to get me a settlement which is fair and I am now able to continue with my life without harassment and fear. Thank you 20/20.

4 years ago

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ROBERT DEVITO, BOND PARADE FLOATS Clifton, NJ

Great group to work with and very professional, has kept the IRS off my back and are putting together a very agreeable plan for myself and my business spanning over a 72 month period.

2 years ago

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Alan Brill Evansville, IN

very good service and professional and good to work with. Over a number of years, have gone through three consultants and transitions were easy. Present consultant Bethany is good. My stuff is complicated.

3 years ago

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DR HUNT Walterboro, SC

We have been working with 20/20 Tax Resolution from Broomfield, CO 80021 (http://www.2020taxresolution.com) for more than 3 years. My experience with 20/20 Tax Resolution is that they over promise and under deliver. The employee turnover rate with this company is ridiculous. In 3 years we have worked with 5 senior tax consultants and even more assistants. We are told that someone is working on our case. We don't hear from them. Then we contact 20/20 Tax Resolution and we are told that our senior tax consultant is no longer with the company and we are assigned a new tax consultant. Each new consultant requires a new Power of Attorney agreement in order to communicate with the IRS on our behalf. We complete the paperwork, exchange emails and phone calls, sit back waiting for these "professionals" to do their job, only to discover that no progress has been made and that our "professional" has moved on to another job. Our initial cost to do business with 20/20 Tax Resolution was $4,500. Shortly after paying this amount they began trying to upsell us on even more services. Before receiving the full service for which we paid nearly $5,000, 20/20 Tax Resolution began asking for more money. Without additional upsells, our case seemed to be pushed to the side and ignored. After months of frustration with 20/20 Tax Resolution, we took matters into our own hands and settled our state taxes on our own, saving thousands of dollars, without help from 20/20 Tax Resolution. We then borrowed the money to pay our past due federal taxes in full amount ($39,000) plus a little extra. We told 20/20 Tax Resolution that we had $42,000 to pay the IRS ($3,000 more the past due tax of $39,000) and we asked them to negotiate a reduction of the penalties at the time of this lump sum payment. They reminded us that they are the "professionals" and they have "a proven system which involves making a lump payment, setting up monthly repayments, then requesting abatement of penalties and refunds." After being scolded on several occasions by these "professionals" we mailed the IRS $42,000 (full payment and $3,000 extra). Then 20/20 Tax Resolution set us up on 24 payments to the IRS of more than $1,000 per month. My complaint to 20/20 Tax Resolution was why do I need to pay $4,500 to a "professional" to pay our taxes in full and set up $1,000 monthly payments for 2 years for penalties, interest, and fees? When do you guys plan on saving us money like your salesperson promised when he pitched your company to us? It has been almost 2 months since I last heard from 20/20 Tax Consultants. They have not responded to my last email. We have paid 21 months of our 24 monthly payment schedule to the IRS. In just a few months we will have paid the IRS more than $66,000 on a $39,000 past due federal tax bill, plus another $4,500 to 20/20 Tax Resolution. $70,500 is our cost of doing business with the "professionals" at 20/20 Tax Resolution. The saddest part of our story is that 20/20 Tax Resolution actually cost us more money due to their practice of ignoring the IRS and stretching out the process. My review of this company is buyer beware, it may cost you a lot to do business with these tax "professionals". This review and advice is offered by someone who fell for their sales pitch and more than 3 years later still regrets it, Today is Saturday, December 22, 2018. Some of the people I have dealt with at 20/20 Tax Resolution during the past 3 years include: Stephen H. Matthew S. Angel G. Carla G. Ashley O. Hector C. Dusty A. Pedro M. Richard D. Becky B. Danielle B. Angel G. Matt S.

2 years ago

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Barbara L

Customer Service Representative Andrew H was relentless in calling THE WRONG BUSINESS! I run a company with the same name as a company with a tax lien. Andrew was RUDE and would not quit calling when he was told the owner would not speak with him. I finally called him back and he released information to me even though I have nothing to do with the company he was trying to get in touch with. He kept calling MY business, speaking with my receptionist and telling her he was a tax relief representative wanting to help my company with my tax troubles. I DO NOT HAVE ANY TAX TROUBLES, LIENS OR ANYTHING ELSE. However, by him calling my business my employee's were under the impression my company was in tax trouble! I will be contacting the true company and inform them Tax Resolution is giving information about their company to anybody who calls and says they are the owner.

4 years ago

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