Name: America's Choice Tax Relief
Rating: 4.9

star star star star star

Tyrone Lawrence

Christopher G. is amazing. Talked me through every step and what I should be expecting moving forward. Communication skills are great and he listens just as well. After talking with him I felt relief instantly, Thank you Christopher G.

4 weeks ago

Reply from America's Choice Tax Relief

Thank you, Tyrone! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 22nd, 2024

star star star star star

LR Stevenson

ACTR is a professional, cordial,expedient and knowledgeable company. I really appreciated to concerted efforts to get tax affairs back in order. Their customer service was excellent and I am very pleased with our business relationship. I highly recommend ACTR to anyone trying to get their tax affairs in order. Great job!!!

11 months ago

Reply from America's Choice Tax Relief

Hi LR Stevenson. Thank you for taking the time to share this positive rating! Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing America's Choice Tax.

Nov. 27th, 2023

star star star star star

Rhonda Perry/Domneys

I would like to thank Shani S for her taking time to explain this process. This young lady explained every part of this procedure in a way that I understood. She broke it down. I left off our conversation knowing exactly what I had to do and understood exactly how it works. THANK YOU SOOOO MUCH SHANI S

2 years ago

Reply from America's Choice Tax Relief

Hello Rhonda. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Oct. 31st, 2023

star star star star star

Aaron Trejo Chelsea, MA

My case resolution is not complete yet as of this moment but I’m in the final steps of resolving it. It has been a very smooth process and all because of the people at America’s choice tax relief and their professionalism and quick response resolving my issues with my taxes.

2 years ago

Reply from America's Choice Tax Relief

Hi Aaron, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right!

Feb. 1st, 2022

star star star star star

Susanne Drury Albuquerque, NM

Alissa has been so patient with me. I did not have all the records so getting the information to her was a real struggle. She helped me figure out what I needed and how to get it. She did not shame me for being behind and struggling to get all of the information.

2 years ago

Reply from America's Choice Tax Relief

Hi Susanne, we would not be able to grow and develop without feedback like yours, We are thrilled you had a great experience with us. Should you need additional assistance, please let us know.

Feb. 1st, 2022

star star star star star

Brent Schleman

Don’t normally put up reviews, but this company just saved me so much money! If you’re questioning getting professional help, DO IT!!!

7 months ago

Reply from America's Choice Tax Relief

Hello Brent. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Jun. 3rd, 2024

star star star star star

Audra Perkins Yoakum, TX

Christopher G was amazing in helping me! He went above and beyond! Very professional, and very down to earth! Highly Recommend!! 💯

8 months ago

Reply from America's Choice Tax Relief

Hello Audra. We are incredibly grateful that you took the time out to leave us a 5-Star review.

Jun. 3rd, 2024

star star star star star

Kathy Hedmeg CA

Alissa L, Customer Service Manager was professional & courteous while handling my case which has now been fully completed/closed. Alissa is surely an asset to your company. Thanks again for everything!

2 years ago

Reply from America's Choice Tax Relief

Thank you so much for this 5-star review. We really appreciate you being our client and helping to spread the word about us. We’re here for you anytime.

Feb. 3rd, 2022

star star star star star

Jeanne Rog

Friendly and helpful. They respond quickly to any questions

2 months ago

Reply from America's Choice Tax Relief

Hello Jeanne. We are incredibly grateful that you took the time out to leave us a 5-Star review and are so glad to hear about your positive experience. We strive for the best service always. Again, thank you.

Aug. 29th, 2024

star star star star star

gabriella quijas

Great company that helped me save so much money! Definitely recommend.

3 months ago

Reply from America's Choice Tax Relief

Hello gabriella. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Aug. 13th, 2024

star star star star star

Michelle Crane Phoenix, AZ

What I like best about this company is that their CPAs have 50+ years of experience, they have a 100% money back guarantee if you are not satisfied with the help that they offer you and they have a very simple 2 step process for getting you tax debt free.

2 years ago

Reply from America's Choice Tax Relief

The team here at America's Choice Tax is thrilled to receive such great rating, thank you.

Sep. 20th, 2022

star star star star star

Autumn Lewiston, ID

When looking for a tax relief company I contacted America's Choice Tax Relief services. I informed them about my tax issues and was blown away by the service that I was provided. They gave me updates and were extremely professional when speaking with me during a difficult time for me. I ended up choosing a local company but would recommend them.

2 years ago

Reply from America's Choice Tax Relief

Hello Autumn. We are so grateful that you took the time to share your feedback with us. It's our pleasure to assist customers like you. Have a wonderful day.

May. 6th, 2022

check_circle

Verified Customer

star star star star star

Teresa Bower Fort Mitchell, AL

Thank you and know you changed five people lives and that’s worth more than anything

1 year ago

Reply from America's Choice Tax Relief

Hello Teresa. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Stacey Weidman Summerfield, FL

I liked that Alissa took the time to help me understand and help me through the process.

1 year ago

Reply from America's Choice Tax Relief

Hello Stacey. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Juan Ramos Salinas, CA

Emily has the most helpful person. She makes sure I'm satisfied with what's needs to be done

2 years ago

Reply from America's Choice Tax Relief

Hi Juan, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Feb. 1st, 2022

check_circle

Verified Customer

star star star star star

Susan Johnson Climax, NC

They were friendly and worked hard to get my tax issues taken care of. Very good job.

2 years ago

Reply from America's Choice Tax Relief

Hi Susan, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to assist you again should you need it.

Feb. 1st, 2022

star star star star star

Jose Pawtucket, RI

I like they customers service, they are awesome and promptly pick up the phone calls, explaining everything how’s working

11 months ago

Reply from America's Choice Tax Relief

Hello Jose. Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Jan. 2nd, 2024

star star star star star

Lissette Hernandez Nyack, NY

This agency was experienced, knowledgeable, understanding, and comforting. They communicated efficiently and explained all aspects with patience and details.

2 years ago

Reply from America's Choice Tax Relief

Hello Lissette. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Oct. 31st, 2023

star star_border star_border star_border star_border

Katrina Davis Irving, TX

BEWARE!! DO NOT USE THIS COMPANY!! This process began last November 2020. I paid $4300 for America's Choice Tax to help me as promised to resolve my tax debt or come to an agreeable resolution. April 2021: I submitted all information for 2019 and 2020 tax returns. My 2019 taxes were filed; 2020 tax returns were put on an extension without my knowledge. I was advised that 2019 and 2020 taxes need to be filed before my case could negotiated with the IRS. May 11, 2021: I received an email from an associate stating my case has been finalized. May 13th thru July 21st: I constantly called America's Choice Tax asking for information about the resolution to my case. I never received any solid information until which lead to me filing my 1st complaint with BBB on July 21, 2021. After my complaint, I started receiving phone calls Everytime I called and I kept getting advised that my file is with the IRS, the IRS has been closed (understandable due to COVID_19), we are still waiting on the IRS. August 2021 thru September 2021: I was told my case is with the IRS and they should be coming to a resolution within the next couple of weeks. Friday October 6, 2021: I received a phone call from an Accountant at America's Choice Tax advising me that my 2020 tax returns were on an extension and she had a couple of questions to ask before she submits to the IRS. I would like help with a resolution to my case. I don't feel confident that this is properly being taken care of and this is very emotionally draining that they were advising me all year we are waiting on a resolution, when they had not even filed my 2020 tax returns. Fast forward to Today, February 7th there is still no resolution to my case. I have other tax companies reaching out to me because this has not been resolved. Totally a waist of $4,300. My whole situation is worse because of America's Choice Tax Relief. This company has been poor communication and at this point I do not know what to believe. Please help me resolve my case. Signed, A very unhappy Client KD

2 years ago

Reply from America's Choice Tax Relief

We have been in communication with Ms Davis and her concerns have been addressed. We have negotiated the best possible resolution for her have communicated to her that we will continue to represent our client for the life of the debt contracted for.

Apr. 7th, 2022

star star star_border star_border star_border

Marisol Claudio Amboy, IN

This company did accomplish what needed to be done and provided Tax Relief, but the process was very stressful because there was personnel change that led to increased delays during the process. Also, the process was not detailed with enough clarity at the very beginning. If it wasn't for my specific Case Manager (Alissa), I do feel that my case would still be on the bottom of a stack of papers on someone else's desk.

2 years ago

Reply from America's Choice Tax Relief

We are sorry that your experience didn’t quite match your expectations. We understand this process may seem long and drawn out but we can reassure you every client case is a top priority. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We always aim to deliver a great experience and process resolutions as fast as possible for our clients, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure we are giving proper expectations to every client we on board. You may reach us anytime at laura.o@americaschoicetax.com or (858)633-5040. Again, thank you for your feedback!

Feb. 1st, 2022

star star star star star

Thomlyn Lovin Atlanta, GA

America’s Choice Tax Relief was amazing! I got a free consultation before committing to their services which was super nice. They made getting tax relief super simple. I couldn’t be more grateful.

2 years ago

Reply from America's Choice Tax Relief

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Sep. 20th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Sun City West, AZ

We paid $8,000, it took 2 years to complete the process and didn't reduce the amount owed. We had to initiate phone calls and rarely did they return our calls.

2 years ago

Reply from America's Choice Tax Relief

Dear Anonymous client, we would like the opportunity to investigate your feedback further. Please could you contact our team at 888-615-8342? We’ll work with you to resolve any issues as quickly as possible.

Apr. 7th, 2022

star star star star star

Clay Gordy Denison, TX

Great service, I really appreciate Alyssa and Naomi it's was overall a great experience along with great results. Thank you.

1 year ago Edited August 14, 2023

Reply from America's Choice Tax Relief

Hello Clay. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Oct. 31st, 2023

star star star star star

Tyresha Agundez Menifee, CA

If I could give them 10 stars I would!! Thank you America choice tax for everything! & request naiomi! She is a wonderful help

1 year ago

Reply from America's Choice Tax Relief

Hello Tyresha. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Oct. 31st, 2023

star star star star star

Renaldo Jackson

It’s been a little processor but I’m so happy that they say consistently working on my account and I feel so blessed that it has been resolved

2 years ago

Reply from America's Choice Tax Relief

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Apr. 7th, 2022

star star star star star

Iesha Hunt Portland, OR

I appreciate Alyssa being very patient, She answered all of my questions, Great customer service, Very supportive.❤️

2 years ago

Reply from America's Choice Tax Relief

Hi Iesha, it is because of customers like you that we continue to improve as a business! We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Feb. 1st, 2022

check_circle

Verified Customer

star star star star star

Barbara Wallace Henagar, AL

Customer Service was top notch. Sam great

2 years ago

Reply from America's Choice Tax Relief

Thank you so much Barbara for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

Feb. 1st, 2022

check_circle

Verified Customer

star star star star star

Delois Grant Sinton, TX

Ip to this point everyone was on point Neaomy called to give up date on progress. Among others .

11 months ago

Reply from America's Choice Tax Relief

Hello Delois. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Dec. 16th, 2023

star star star star star

Bizebol Desiral Rahway, NJ

Very professional in every aspect they take time to help every clients with care and sharing

11 months ago

Reply from America's Choice Tax Relief

Hello Bizebol. On behalf us all of us at America's Choice Tax, I would like to thank you for sharing this great review about our firm! We are thrilled that you enjoyed your experience.

Nov. 28th, 2023

star star star star star

Emma Gilliam San Jose, CA

I was beginning to think I made a mistake because it was taking so long but now it’s almost over and I’m pleased.

2 years ago

Reply from America's Choice Tax Relief

Hi Emma, we appreciate your business greatly appreciate your loyalty to us and thank you for sharing your experience with us!

Feb. 1st, 2022

star star star star star

Johnson Martinez Clementon, NJ

Allisa is hands down the best agent I've dealt with. I would recommend America's Choice Tax for all your tax needs

2 years ago Edited March 10, 2023

Reply from America's Choice Tax Relief

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

Feb. 1st, 2022

star star star star star

Richard Rogachevsky

attentive, accomodating, proactive, and reliable service. thank you

11 months ago

Reply from America's Choice Tax Relief

Hello Richard. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Jan. 2nd, 2024

star star star star star

Susan Martin Richardson, TX

I liked the professional way all members gave to me, especially Neaomy.

11 months ago

Reply from America's Choice Tax Relief

Hello Susan. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Jan. 2nd, 2024

star star_border star_border star_border star_border

Diana Morgan Sand Springs, OK

Felt like we were ignored and taken for our $5K. Just had to take our losses and go on & refinance our house just to get rid of the tax debt. Would not recommend.

1 year ago

Reply from America's Choice Tax Relief

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our clients to ensure we’re doing a great job. As you shared in your review, this was not the case for you and for this, we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed. We opened an investigation on your case to ensure we achieved the desired resolution. I see that in your case, we achieved optimal results by placing you in the Currently Not Collectible program and have since received confirmation from the IRS. This means you are protected against any negative collection efforts by the IRS. Please know we take your experience seriously and if there is anything we can do to change your outlook our firm, we would be happy to discuss further. Please contact our Processing Manager at (888)615-8342. We do hope you will give us the opportunity to clear this up and make things right. Thank you, again, for taking the time to share a review with us.

Oct. 31st, 2023

star star star star star

Brenda Haseman Urbandale, IA

Love them they are great explain everything to you

1 year ago

Reply from America's Choice Tax Relief

Hello Brenda. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Oct. 31st, 2023

star star star star star

Mayra Estrada Chicago, IL

In over all great job very professional and helpful.

2 years ago

Reply from America's Choice Tax Relief

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Sep. 20th, 2022

star star star star star

John O Manvel, TX

Alissa did a fantastic job in handling my account!

2 years ago

Reply from America's Choice Tax Relief

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Sep. 20th, 2022

star star star star star

Harry McKee Chillicothe, OH

Alissa L helped me get my issues resolved with the IRS.

2 years ago

Reply from America's Choice Tax Relief

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Sep. 20th, 2022

star star star star star

Lupe Villarreal Plainview, TX

They were very helpful and understanding

2 years ago Edited June 27, 2022

Reply from America's Choice Tax Relief

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Sep. 20th, 2022

star star star star star_border

Manuel deleon

She was great after a pPeriod.of time looks like everything is taken care of

2 years ago Edited February 24, 2023

Reply from America's Choice Tax Relief

We happy to hear that our team member Alissa provided you with excellent service. I’ll make sure that she receives your feedback. I’m sure it will make her day!

Apr. 7th, 2022

star star star star star

Tyler Jensen West Babylon, NY

Worked fast to resolve my tax problem and was affordable

2 years ago

Reply from America's Choice Tax Relief

Hi Tyler, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Feb. 1st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Sonya Poole Tupelo, MS

Lead me to believe that the IRS bill was gone go away

2 years ago

Reply from America's Choice Tax Relief

Our client contracted us for Tax Resolution services in July 2021 at which point we conducted a thorough tax investigation and analysis. Once the investigation was completed, we conducted a financial interview and collected necessary documents form our client to support our IRS negotiation efforts. In January 2022, we were able to negotiate a Currently Non Collectible status for our client which stops all collection efforts from the IRS and our client is now protected against any levies or garnishments. We achieved an optimal resolution for her and her case.

Apr. 7th, 2022