Credible is a third-party student loan refinancing company founded in 2012. Rather than providing refinancing rates from a single lender, Credible instantly provides users with a dashboard of rates from multiple lenders. The dashboard gives users a side-by-side comparison of APR, monthly payment, and more. Finding a rate through Credible is absolutely free.

The Good

  • Choose from a Variety of Companies
  • Refinance Private and Federal Loans
  • Auto Pay Discounts
  • Credible Highlights

Choose from a Variety of Companies

Credible works with six excellent student loan refinancing companies: Citizens Bank, RISLA, MEFA, College Ave, and iHelp. To apply for refinancing, you simply enter information including your education history, employment history, and student debt. The form takes less than two minutes total to complete and checking your rates on Credible does not impact your credit score.

Credible's two-minute application process enables a customer to begin searching. Within minutes, you can prequalify for loans from each of the six private lenders in Credible's network. Credible's easy-to-use dashboard allows you to compare rates on a number of important criteria, including APR, monthly payments, or total repayment amount. If you find a lender you like, simply reach out to the lender by filling out the corresponding form. Once the lender has considered and accepted your offer, Credible will conveniently notify you via phone, text, or email.

Refinance Private and Federal Loans

You can use Credible to refinance private and federal student loans. And one feature that sets Credible apart from other marketplace platforms is the ability to help you refinance your loans even if you did not graduate! Potential customers should note, however, that to use Credible's service, they cannot be currently enrolled in school. Nevertheless, the ability to refinance loans for non-graduates is a unique value not offered by many in this industry.

Auto Pay Discounts

Because Credible is a marketplace of refinancing lenders, there are a variety of discounts available to their lenders. When you sign up for Credible's auto pay service, you will receive a 0.25 percent discount-regardless of the lender you select.

Credible Highlights

  • Compare Student Loans on One Platform in Less Than Two Minutes
  • Low Debt Requirement of $5,000
  • Fixed APR Starts at 3.5%
  • Variable APR Starts at 2.13%
  • Private Loan Refinancing or Federal Loan Consolidation
  • No Fees to Use Credible
  • Soft Credit Pull

Check your rate with Credible

The Bad

  • Variable Information

Variable Information

Using a marketplace for student loan refinancing has both perks and disadvantages. The main drawback to finding a rate through a marketplace platform like Credible is that not all lenders featured on the site are created equal. For example, some lenders offer a forbearance option and others do not. And while Credible does provide extensive profiles on each lender, you may feel the need to conduct additional research on a potential lender before sending in your form.

The Bottom Line

Credible offers a convenient way to compare information about multiple lenders all under one easy-to-use platform. It's an excellent outlet for users to compare several attributes across the lender board. Using Credible is simple, straightforward, and completely free. Before selecting a lender through Credible, be sure to read its company profile, and make sure it provides all the features you're looking for as you refinance your student loans.

Check your rate with Credible

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Star Rating

4.4
starstarstarstarstar_half

52 Reviews

Review Breakdown

5 star
75%
4 star
12%
3 star
2%
2 star
0%
1 star
12%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar_border
Annie Orr
January 16th, 2019 Provo, UT DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Credible has taken so much stress off of my shoulders with student debt. Credible is very helpful and it's so easy to get started.

starstarstarstarstar
Hailey Nilson
January 7th, 2019 Salt Lake City, UT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Credible helped me in a time when I really needed it. Their forms were easy to fill out, I got a personalized rate for my situation, and I had the best person working with me to help me find the best option.

starstar_borderstar_borderstar_borderstar_border
Cheryl Masters
September 14th, 2017 Denver, CO

I just received your information about no debt minimum, only to find information on following pages that contradicted your prior advertising. Please DO NOT attempt any further contact with me. Otherwise, I shall find it necessary to contact the Better Business Bureau regarding your fallacious advertising. I am saving your entire communication in case I need it.

starstarstarstar_borderstar_border
Dylan
June 13th, 2017 Bellevue, WA

Good CS, the wrong loans were originally paid off,but that was probably Navient's fault. It was quickly fixed.

starstarstarstarstar
Sharilyn Jean Beckner
June 8th, 2017 Oklahoma City, OK

Refinancing my parent loan was fast and easy! Thank you!

starstarstarstarstar_border
Ericka Meyers
June 8th, 2017

I tried multiple lenders to refinance my private loans without any success until I found Credible. The refinance process was quick and easy. Everything was completed online and I received a decision very quickly. I highly recommend Credible.

starstarstarstarstar
Denver Woodruff
June 8th, 2017

Had a great experience with Credible. Quickly refinanced my private loans!

starstarstarstarstar
Adam Powers
June 8th, 2017 Gatlinburg, TN

Credible was incredibly helpful in finding the lowest rates offered by lenders to consolidate my student loans. I was able to achieve a rate over 2% lower than what I was paying originally! Their website was intuitive and easy to navigate and helped save me hours of my time that I would have spent filling out the quotes for each lender's individual sites.

starstarstarstarstar
Matthew McTernan
July 19th, 2016 Pompton Lakes, NJ

I need a fast and effective way to compare loans on terms that I wanted. Credible delivered beyond my expectations.

starstarstarstarstar
Jennifer Schulze
July 18th, 2016 Acworth, GA

I didn't think I would qualify for any student loans. I used Credible and found several companies willing to work with me and at good rates, too. Everything was clear with no hidden fees and I was able to find something that worked for me so I could finish school.

starstarstarstarstar
Darrien
July 15th, 2016 Steamboat Springs, CO

Credible helped me get approved by myself without a cosigner. My cosigners all had bad credit, while mine is grea, but my income wasn't high enough!

starstarstarstarstar
Robin Sissell
July 15th, 2016 Waxahachie, TX

Credible Loan Service is awesome! Quick and easy application process, great follow up with a real person, great rates & loan choices, would use again. I highly recommend – great experience!

starstarstarstarstar
Kellie Rae
July 15th, 2016 East Troy, WI

Credible was fast and easy to use. It offered me the lowest interest rate to refinace my student loans compared to the other companies I tried. They will save me over $13,000 in interest and help me pay my debt off quicker.

starstarstarstarstar
Lauren farell
July 15th, 2016 Collingswood, NJ

Credible was very easy and quick. It will be saving me 140,000 in interest

starstarstarstarstar
Miranda Biller
July 15th, 2016 Jamestown, NC

Great customer service and quick and easy application

starstarstarstarstar
Michael van Der Laan
July 15th, 2016 Royal Oak, MI

The refinancing was way easier than expected. The credible team was very helpful with any questions I did have.

starstarstarstarstar
Bridgette Reilly
July 15th, 2016 Orlando, FL

The process was so easy. I loved the quick turn around time! My lower interest rate will definitely save me money.

starstarstarstarstar
Thomas Wehner
July 15th, 2016 Austin, TX

Credible quickly and safely gave me visibility to many different loan options. I am very pleased with the service and recommend it to anyone shopping around for student loans.

starstarstarstarstar
bilal aziz
July 15th, 2016 Broken Arrow, OK

Great customer service. Very easy process. Saved over $30,000

starstar_borderstar_borderstar_borderstar_border
David Nirenstein
June 13th, 2016 Macon, GA

In mid April, I decided to try and pursue a better loan than what Sallie Mae i.e. Navient had to offer. I have been wit this company for about 10 years as I had secured a student loan for my son around 2005. I always paid them on time and had established a reliable credit history. My current credit rating is 750 and I do have some consumer debt, but the monthly payments are always on time. I was referred to a bank called Citizens which requested the usual amount of data which I dutifully sent to them in the hopes of refinancing my current loan at a lower rate in the hopes of paying this off which I could have done with the offer which was on the table. I am retired on Social Security, pension, and investment income which is not huge by national standards, but being the creative financial person I am survival and prosperity is accomplished quite handily, thank you. I was not approved so I feel this whole Credible Site should be panned as no value whatsoever and essentially just a huge waist of time!!

starstarstarstarstar
Em Hugo
May 9th, 2016 Mililani, HI

It was fast and easy. Easier than I thought it'd be. I wasn't sure if I'd qualify for refinancing because I have such large loans, but I was able to do so with a cosigner. I am saving more than $8,000 over the life of my loans. The representatives were very helpful.

starstarstarstarstar
Patrick Williams
May 9th, 2016 Philadelphia, PA

Good customer service and there is a good loan interest rate cut for going paperless. I liked the choices that were provided to me and it made the decision-making process easy. Once I confirmed an option, there was little work needed from my end - I just started saving money! (Approx. $250 every month)!

starstarstarstarstar
Teal Geiger
May 9th, 2016 Mountain View, CA

I think Credible made the experience really easy by giving me offers that I could choose to accept or not. I love Credible. I saved money (around $750 in interest) on my student loans and am feeling less overloaded by all of my student debt. It was also a really easy process. Thank you!

starstarstarstarstar_border
Jared
May 9th, 2016 Austin, TX

Credible gave me an easy way to compare my options for student loan refinancing, and ultimately, helped me save over $11,000 by cutting my interest rate in half. Their customer service team was responsive and helpful. They were my third try on refinancing, and by far the easiest and most communicative during the process. I recommend them frequently.

starstarstarstarstar_border
Jessica
March 15th, 2016 Secaucus, NJ

It was helpful to see everything all in one place...the offers compared with rates and key information as well as knowing that, if I wanted, I could speak with someone for help anytime.Credible helped me do something I didn't think was possible...refinance my loan and set myself up to be done with the loan early. In the process I will save close to $15,000

starstarstarstarstar
Danielle Ringold
March 15th, 2016 Memphis, TN

Credible reaches out to all the loan providers and does the research. It saves time and work by consolidating your information into one location and reaching out to several places for you.The process was quick. Credit companies were almost immediately reaching out to me with offers. I shortened the term of my loan by 7 years and saved thousands of dollars in interest.

starstarstarstarstar
Sam Small
March 15th, 2016 Jacksonville, FL

The experience has been great. Although my payment is more a month, this will allow me to finish paying my loans off faster which is a great feeling

starstarstarstarstar
Todd Dilla
March 15th, 2016 Coraopolis, PA

I knocked my 12 year private loan down to 5 years, and my payment only increased $119/month, with a 3.6% dropped in a fixed interest rate. I have saved $9,000 total off my loan. I couldn't be happier!

starstarstarstarstar
Michael Martin
March 15th, 2016 Dallas, TX

Fantastic, wouldn't use any other service.Website was easy and convenient to use. The offers that we received were in a format that was incredibly easy to compare. We saved roughly $10K total!.

starstarstarstarstar
Scott Hietpas
March 15th, 2016 De Pere, WI

Credible made refinancing my student loans easy. I was able to ask questions and was provided great customer service. I was able to lower loans as high at 6.55% down to 5.05% and reduce the length of some loans from 15 years to 10 years. In the end my payment was reduced by over $100/month and I will end up saving in interest.

starstarstarstarstar
David
March 15th, 2016 Bethesda, MD

The overall experience was great, straightforward and most of all easy. Anyone looking to refinance their loans should give credible a shot. I was able to save over a 2 years worth of paying. Which comes out about $20,000 worth of savings!

starstarstarstarstar_border
Zach Davis
March 15th, 2016 Westwood, NJ

Overall, Credible was a fast and convenient experience that saved me money in the long run!

starstarstarstarstar_border
Miguel Duarte
December 21st, 2015 Oakland, CA

Credible helped me save at least $10,000 on my student loans. It connected me with lenders who were able to offer me very competitive rates; I was able to consolidate two loans down from 6.8% and 12.75% to a single 5.75% loan. I'll be able to pay off my student loans 5 - 7 years sooner, at comparable minimum payments. I'm definitely very happy that I was able to refinance through Credible.

starstarstarstarstar
Philip
December 21st, 2015 Sarasota, FL

I recently used Credible to refinance my student debt from business school and was thrilled with the experience. The platform is very easy to use and I had multiple qualified offers within a few days of which, I selected one and successfully refinanced my debt. Credible was even able to seamlessly incorporate key financial information from my co-signer. It is a fantastic service that I would recommend to anybody looking to refinance!

starstarstarstarstar
Laura F
December 18th, 2015 Safety Harbor, FL

Credible gave me a lot of options to choose from with a very simple process. I'll be able to live a little easier every month.I loved that it was all online. It's saving me about $90 a month!

starstarstarstarstar
Katie
December 18th, 2015 Asheville, NC

The application was easy to follow and I got fast responses from multiple lenders including one I was not familiar with who ended up giving me the best rate! I was able to save about $20,000.

starstarstarstarstar
Jordon Packard
December 18th, 2015 Denver, CO

Credible was definitely worthwhile. It saved me hours in finding and comparing bank refinance rates, saved me both monthly and in total repayment, and simplified the entire process.

starstarstarstarstar
Dustin
December 18th, 2015 Ruby, SC

I was paying my school loans at an average 7.5%. After using Credible to find my best option for refinancing, I locked in a 2.68% rate and will save over $30,000 in interest payments.

starstarstarstarstar
Shelley
December 18th, 2015 Pittsburgh, PA

I was pleased with how quick and easy the process was, the initial application on Credible was simple and I had offers in 2 days. From there I just had to do a little bit of verification and the process was complete, there were no snags or hassles in the slightest. I was able to save $70 a month on my payment by consolidating.

starstarstarstarstar
Andrea
December 10th, 2015 Portage, MI

Using credible has allowed me to find a lender that best fit me. It was a very fast and easy process for a very stressful situation. Refinancing a student loan can be scary and hard decision. Credible has allowed me to look at various easily. I have shortened my loan 10 years which will save me roughly $17,500.

starstarstarstarstar
Nick Smith
December 9th, 2015 Mansfield, TX

The site was super-easy and intuitive, and the process was quick. It was really easy to compare offers that fit my needs (i.e. length of term and variable/fixed rates).​ Commonbond's 10yr Fixed Rate allowed me to lower my interest rate AND reduce my term without actually increasing my monthly payments. I will save over $4,500 over the life of my loan.

starstarstarstarstar
Michael F.
October 22nd, 2015 Oakland, CA

I had a tremendous experience with Credible. Although I had already refinanced my student loans one year ago, I was still unsatisfied with my rate considering my credit worthiness and income. Moreover, that process took over three months. One year later, I come across your site – a fantastic aggregator of banks willing to refinance student loans. After putting in very basic information regarding my loan and income, I was presented with dozens of options to refinance my loan within seconds. I ultimately decided to go with one of their lenders. Their rate was great and the terms were even better. Within three weeks of visiting Credible, I had refinanced my loan. No hiccups, no delays. I will save at least $1,000 a year and that's after I had already refinanced my student loan to a much lower rate. When compared to my original federal student loan, I estimate that will save over $40,000 over the life of the loan. That's $40,000 more I can now put into my daughter's 529 college savings account.

starstarstarstarstar
Daniel Phillips
October 21st, 2015 San Francisco, CA

Simple, straight forward process. I had applied to 4 different companies seeking student loan refinancing and after being rejected I had virtually given up. I saw an advertisement for Credible and decided to try one last time, it turned out to be a very fortuitous decision. The main reason I chose the loan that I did was the interest rate reduction, I went from 9.25 to 5.14.

starstarstarstarstar
Carly Glass
October 20th, 2015 Ashburn, VA

I had tried to get a loan through several other consolidators before I applied through credible, but I couldn't get approved. I had almost given up searching when I saw an ad for Credible. It was so easy to apply that I did it in less than 30 minutes, and sure enough, I got approved! I had an offer from one of their lenders within 72 hours!! Thanks, Credible!

starstar_borderstar_borderstar_borderstar_border
Anthony
October 12th, 2015 Irvine, CA

I can sum it up in an email I sent to **** @ Credible below. Hey ****, Thanks for the email. I think this is the 3rd email you've sent me like the below. I am responding to your email because you would love to find out why I never bothered submitting stuff to Citizens Bank. Honestly I had forgotten about why I disliked Credible so much that I blocked it out of my mind. I logged back in and remembered why now. Let's start with Credible itself (irony in the name). You basically represent that you have lenders who are willing to refinance my student loans and imply basically they're ready to fight for my business. Credible holds itself out as being easy and you can do it in as little as “30 seconds.” Regardless of whether it actually takes 30 seconds, your website has implied and the message it sent to me was (1) you are going to have multiple offers and have a choice in your lender and (2) this is going to be so easy it will be as if no time passed at all. In fact, let's go back to your 3 points: (1) compare with my peers, (2) submit one form and (3) choose the best offer. Well, your impressions backfired and turned me completely off once reviewed. Let's review my 3 (THREE) “offers.” One is as you indicate, Citizens Bank needs more information! But isn't the point of taking as long as I did to give you the information up front is to make the back end brainless and easy? Apparently not as Citizens Bank needs more information. CU Student Loans… what do I say about this? They're not accepting new refinancing offers. How is this even an offer you present to me? Honestly it gives me 2 impressions – (1) CU Student loans is a joke and (2) by presenting this to me you just appear small, inefficient and unprofessional. And last, but certainly not least, is Education Success Loans. To your credit, it is an actual quote… sort of. It gives me a term and a range. It tells me its variable even though I specifically requested a fixed rate loan. BEST YET, I have to apply directly to their site. Your company reminds me of the quote from Office Space when the consultants interviews Tom Smykowski and finally the consultants ask him “What would you say you do here, Tom?” and he responds with “Well-well look. I already told you: I deal with the customers so the engineers don't have to. I have people skills; I am good at dealing with people. Can't you understand that?” To me that describes Credible succinctly. In fact, since you operate behind a website I'm not even sure it qualifies as people skills, but let's give you the benefit of the doubt there. So what would you do if you were in my position, ****? Your company takes my information and passes it on to these “lenders.” You promise quotes but you don't deliver quotes. One of your lenders doesn't even lend, and the others I need to fill out their application. So I just have to ask you… What would you say you do here? I normally don't take the time to write these letters – most of the time you really DON'T want opinions like this, and based on the work of the site you must have had some serious angel backers and venture capitalists. It's a great idea as well. Your company's execution, however, is poorly done while its build-up is high – two things you never want a business to be. Thanks for the holiday wishes, and best of luck with Credible. Anthony

starstarstarstarstar
Joel Sommer
September 30th, 2015 San Francisco, CA

I recommend anyone with high student loans to use Credible as a source to shop for refinancing options as it was a great experience for me. I was able to significantly reduce my annual interest rate and overall debt.

starstar_borderstar_borderstar_borderstar_border
Jon R
July 30th, 2015 Foster, RI

Credible is basically an affiliate website. They advertise that they will help you with finding better lenders for student loans, when all they did was take my information and sell it to a bunch of different useless lenders. Not only was my credit report pulled multiple times (I know it doesn't hurt your score that much because the inquiries are all similar), but they don't make this clear when you are giving them your social security number. Not only did my credit score get slammed from them allowing multiple companies to pull my report, but their entire system is bugged. Of the 5 lenders they said I would hear something from, only 2 of them actually responded. One of them was Citizens who I applied with privately prior and their rates were outrageous, but the other was listed on Credible as "No Offer", meaning that this lender did not make me an offer, but they still send me an email every day telling me that my application with this lender was incomplete. Do not waste your time with this company. If you want to refinance, you can find the top lenders by simply searching Google. All you are doing with Credible is allowing them to sell your information to multiple lenders.

starstar_borderstar_borderstar_borderstar_border
XV
July 21st, 2015 New York, NY

This site is bogus. You give them all of your information only to have them "link" you to other companies where you then also have to fill out more info and/or apply for a new loan. Not only that, but each of these institutions it links to, performed a HARD inquiry on my credit report, which negatively impacted my credit score. Had I realized all using this site was going to do was leave me w/ the crappy student loan I already had and a lower credit score I would never have bothered!!!

starstarstarstarstar
Amanda Middleton
July 10th, 2015 San Francisco, CA

I would highly recommend Credible to anyone looking to lower their student loan payments. With one easy form, my information was submitted to multiple lenders, and I was able to chose the best loan option for me, and I was even able to consolidate private and federal loans into one payment! Refinancing through Credible lowered my average interest rate by 5% and I am able to pay off my loan 5 years sooner then before, saving me over $25,000 for the life of the loan! I had thought about refinancing my student loans many times before, but it wasn't until Credible made is so easy that I actually went through with it, and now I am glad I did.

starstarstarstarstar
Zac Lawhon
May 27th, 2015 San Jose, CA

When I realized how much my college loans had appreciated during the five years I was in college, I thought I had given up any dreams of home ownership or having children. I refinanced $70,000 of my student loans with Credible, and was able to reduce my payment by about $35 a month, and my interest rate by 1.5%. That may not seem like a lot, but over the life of the loan I'm saving tens of thousands of dollars by using Credible's service, and the loan is ending sooner than I had originally anticipated. Watching my principal go down much faster than it did before makes me sigh with relief. Using this service and a couple other financial tools-- including better budgeting and conserving resources-- has helped me come to a point in life that I'm able to buy a modest house with an extra room. For now, that means I can use the house to build wealth quicker, and pay my loans down faster, which remains my number one goal.