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6.3

Overall Score

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Stacy Carter Red Cliff, CO

We've had good luck with Netflix. The selection is pretty good and I like the ease of the app. It's super easy to find the last show you were watching!

4 years ago

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Janice Blakely Norman, OK

Content of shows has deteriorated continually In recent years, and it has become much harder to find something good to watch. I suspect, however that your loss of a half million subscribers is due to the $100,000,000 deal (contract) with Mrs & Mr Me-gain Markle. Beware, you will be rewarded with empty coffers. Me and my family will never watch anything produced by that despicable couple. I don't read their books either. Get rid of those liars and improve your programming so I can continue to watch DOLLY Parton on Netflix.

4 years ago

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Toni Montuori

NETFLIX is still awesome after all these years. I can always find something that tweaks my interest. The website/app is user friendly and the price is still Uber great for what you get

4 years ago

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Brian Phelps Enfield, NH

Netflix Raised their Prices during the Pandemic not by a little to premium members but by double. They have no content and could care less. They slowed down the DVD Deliveries so they made more but you watched less. They took away the ease of watching Netflix on the road. their 2 point authentication locks you out until you can get a hold of a person or customer service associate which they obviously don't have. It's a better price to have Disney plus, Amazon Prime, and Hulu then Just to have Netflix which never updates and changes it's pricing whenever they hit financial hardship in the company. In conclusion if Netflix wants to save itself Update Movies! Don't keep changing your prices, and bring back the way you used to do things. Keep up with the times at this rate you're going to be the next Blockbuster

4 years ago

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Steve Pitman Largo, FL

Ive had Netflix streaming service for over a year,as far as im concerned its the best out there,great variety of shows,there’s something for everyone.

4 years ago

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PH Bethlehem, PA

HERE COMES THE BS AND CORPORATE GREED IN THE PANDEMIC. Here is my dead on honest review. You decide to stick with Netflix after this. I will back pedal a bit before I launch into this and tell you I have subscribed also to Prime and Disney+ without as much as a hiccup. So here it is: While ALSO having Prime, Disney+, and my cable bill skyrocketing in this pandemic, my husband missed some of the Netflix shows we used to watch PRIOR to the Disney+ launch. My kids only like Netflix for Sofia the First, currently not on Disney+. Fine. So what do I do? I get my husband a gift card for $25 as part of his Valentine's gift and we sign up for the BASIC PACKAGE ($8.95) on April 12. That should take us to July 12 give or take for $25, right? I go about my life and barely watch Netflix. I let husband and kids have it. Next thing you know I am charged on June 6 $14.85 on an old CC I am ready to cancel that Netflix still has the number for from 3 years ago! I IM them and ask what's up. WAIT FOR IT! THE TOTAL BS! Apparently, my husband logged in via iPhone while on a break before work to watch his show while the kids were watching Sofia the First at home. The horror! That now up's your bill automatically to the "STANDARD PLAN" of $14.85. Gift card runs out. And I am charged. I AM DEAD SERIOUS. Nasty customer service folks -- 3 of them -- refused to do anything. They took off the $14.85 but canceled out my gift card. So I paid $25 for less than 2 months and husband loses the gift I intended. They actually wanted $39.85 for less than 2 months. All because he logged in on an iPhone when kids were watching the same time. This is ludicrous. They could have in good faith credited me and let me use the gift card. Nasty, nasty customer service. BEWARE OF THIS NETFLIX SCAM AND THEY WILL SCREW YOU OVER AND CHARGE YOUR CC IN AN INSTANT!

4 years ago

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Joseph from Virginia Miami, FL

Love the content…. especially the Netflix originals. They don’t change out their movies as often as some of the other streaming service like HBO MAX.

4 years ago

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jscharm7 Cherry Hill, NJ

Netflix has amazing documentaries on all aspects of true crime. Their reenactments are extremely realistic and always get me hooked. I also love their recommendations.

4 years ago

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David Simpson Grove, OK

I thought there would be a larger selection of older films and disappointed that there are very few hot new releases. Spend more time trying to find something good to watch or something we haven't already seen. Watch lots of average movies.

4 years ago

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CoasterRider Show Low, AZ

I have had Netflix service for many years. Generally their service has been top notch. I argue with their choice of streaming selections and believe there should be a separate login for "JUNK" that should not be accessible to children.

4 years ago

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Adam Labrum ,

I love Netflix because they have such a high selection of tv series and movies to watch. There’s no ads either so I don’t have to get interrupted while watching.

4 years ago

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Caloway Salt Lake City, UT

Netflix has great original shows, probably some of the best. The movie selection isn't that great though. In the past few months, the selection has gotten better but there are still not that many good movies. They are also continually raising prices. If you ever have any problems, it is hard to get ahold of them.

4 years ago

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Kenneth Wallace Alabaster, AL

I've enjoyed Netflix for a few years now, and I've been ok with some of the price increases that's come pretty regular. However....with yet ANOTHER price increase, new series all of a sudden canceled, it's like....do I really want to get involved in a show that might, might not be here tomorrow. And Netflix takes too long to get current seasons. $17.99 might just be it for me.

4 years ago

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Ryan Larsen Logan, UT

We utilized Netflix as our tv provider for the past three years. I felt that Netflix had a good variety of tv shows and movies. I felt that the monthly rate was fair for what they offered. My kids especially love Netflix for their wide range of kids shows.

5 years ago

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Khanh Nguyen Houston, TX

The quality of the shows and movies are great. Super clear. One complaint I have is how they remove the most amazing shows and movies and keep the movies and shows that have the worst plot.

5 years ago

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Crys Cosby-Barbour Las Vegas, NV

I love the shows diversity for kids. its great to have something that can have a ton of shows, but block the little kids form seeing the older kid' shows.

5 years ago

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Wendy Park City, UT

Netflix has a great selection of entertaining thing to watch. No matter what kind of show you are in the mood to watch, you will find something on Netflix.

5 years ago

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Morgan whiting Los Angeles, CA

Netflix is the best. We don’t use anything but it. It is way cheaper than other comparable options. I love that you can have individual profiles for everyone in the house.

5 years ago

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Christopher Whiting Los Angeles, CA

I like the service overall, the kids really like it.. but I feel like I spend more time trying to find a show worth watching than I do watching anything. With that said we have found it worth keeping it for 5 plus years now.

5 years ago

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Paige Stockard Wichita, KS

I've been using Netflix for many years, and I love how it has changed with technology. The Netflix original shows and movies are a really great addition and most are really high quality cinema!

5 years ago

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Joann

Easy to use. There's an app provided by my cable company, so I watch on my TV set. Price is reasonable, but I wish you could pay annually not monthly.

5 years ago

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Larry M Tuttle

Netflix is very good, it has a lot of good Movies and a lot stuff that my kids watch. I just wish that they would drop their price to be more competitive with other steaming services.

5 years ago

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Bebeanne Harvey Monterey, TN

My only complaint is that they could stop raising their prices. They have a wide selection of movies and television shows that one could watch at any given time.

5 years ago

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RJL Wynyard, SK

Twice in the last month I’ve had my NF account hacked and used by others. Just today I received NF emails confirming that someone had changed my PW which they infact did. I live in Canada and the hacker/thief was supposedly based in Texas. NF will not lift a finger to correct such matters as it does not cost them a penny. They do not use dual authentication methods which is very hard to understand why in these times . If NF had forced the hacker to meet dual authentication standards this would not have happened. Before I was done cancelling my NF account with Grace on NF chat support, I also received another NF email confirming another pw attempt from someone in Algeria. In both cases I had utilized very secure passwords. Come on NF.... get with the times with your security systems and methods. No one should trust NF with their account info and won’t get my business until they enhance their security systems. Be careful out there ..... J

5 years ago

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joshsyoung Long Island City, NY

Just a few days ago my Netflix account was hacked and they changed the email address and password so I couldn't log in anymore. I called Netflix and the situation was (supposed to be) resolved. My account was restored. I changed my password and then added my cell phone number for verification. They told me they never implemented two-step verification like other companies but that I would be ok moving forward. About an hour and a half ago, I received an email notification that my email has been changed. My email and phone numbers are no longer associated with my account and I can't log in to change or cancel my membership. I tried to call and because of the virus, they said their call helpline is down and the online live chat keeps kicking off with wait times flip-flopping from 15 min to 45 min to 1 hour back to 20 min and so on. Then they kick-off and I have to redo it. How is it possible that an internet company even allows the possibility of someone getting into your account and being able to cut off the account holder so easily? MY CREDIT CARD INFORMATION IS ATTACHED TO THIS ACCOUNT. This is UNACCEPTABLE. I'm requesting my account be canceled and I'm done with Netflix until they install better security measures. I hope to hear from them soon.

5 years ago

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Emily Tallahassee, FL

I like that the majority of the shows that I like are available to stream. I do not like that the price has slowly gone up if it goes up any more they are likely to lose my business.

5 years ago

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JD Dunklee Hattiesburg, MS

I love using Netflix for any kind of streaming needs. They have a big variety of shows and movies to choose from. And I always love their original movies and shows!

5 years ago

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Noelle Davis Long Beach, MS

I absolutely enjoy having a Netflix account. There are so many shows that you can just sit on your couch and watch all day. I'm never going to get rid of it.

5 years ago

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Dorrie2001 Charlotte, NC

Always has the best shows to watch. I could spend days in my bed just watching it. I constantly am finding something new to watch. Very affordable too!

5 years ago

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Christina Whelan Norcross, GA

i love netflix. it has a huge variety of shows and movies. it’s nice to be able to find new shows or international movies i didn’t know about before

5 years ago

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Mickey Mangum Long Beach, MS

I use Netflix daily. It is exactly as advertised for a very reasonable price. The quality of streaming to all my devices is quite good. Strongly recommend.

5 years ago

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Tana

Just horrible. They have nothing but stupid, unfunny old comedies. Not a single funny show other then family guy is EVER available. They have friends for YEARS instead of always sunny in Philadelphia. For once maybe just get A COUPLE funny show on there?? I can't wait to.cancel my subscription. 10$ a month to ocassionaly watch a movie I saw 10 years ago. Theres only so much family guy I can watch. Other then that Netflix is so useless its unbelievable. I finally found one show that was slightly funny and interesting. Santa clarita diet. The first thing other than family guy that I could actually stand, come to find out they cancelled it.

6 years ago

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Jeremy Balls Kaysville, UT

I have had an account with Netflix for years now and have enjoyed it. My family uses it more than I do. Some of their created content is good, but much of it stinks, with poor storylines and acting. This service also has a lot of content not suitable for kids and do not have adequate parental controls. They need to step up their game.

6 years ago

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Ava Rasmussen South Jordan, UT

I love Netflix it is my top choice when it comes to watching something I love whenever I want. Sometimes I will be searching for a movie or show and don’t get the results I want. Wish it had more selection.

6 years ago

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Rena Van Steele

NETFLIX IS A SLEEZY COMPANY FOR SURE. Yes they increased the price last year,..and WHAM,..another year and it is increasing again. Plus adding the tier system to suck even more money out of you FOR SOMETHING YOU GOT BEFORE THE TIER SYSTEM SO JUST ANOTHER MONEY GRAB ON THEIR PART. I just turned on my netflix and a big sign says increase, agree or cancel. WHAT THE REALLY SLEEZY PART IS THEY HAVE BLOCKED ME EVEN THOUGH I HAVE PAID MY BILL AND AM GOOD TILL END OF JAN. SO THEY ARE FORCING ME TO ACCEPT THE INCREASE,....NOW,......AND WILL NOT GIVE ME ACCESS TO MY SERVICE UNTIL I AGREE OR CANCEL. THIS IS SO BAD. WHY DO I HAVE TO AGREE TO ANYTHING,...NOW,...AND WHY ARE THEY BLOCKING ME UNTIL I DO. BBB HERE I COME. NETFLIX ALSO TOOK AWAY ALL REVIEWS. REVIEWS FOR SHOWS WHICH HELPS TREMENDOUSLY......OR HEY,...PERHAPS THEY DO NOT WANT OTHERS TO SEE THEIR BAD REVIEWS,....DAAAAA AS I AM SURE THIS INCREASE WAS PLANNED. NETFLIX SHOULD NOT BLOCK ME AND MY SERVICE,...AT ANY TIME,...AND SHOVE THEIR INCREASE DOWN MY THROAT,...AS I HAVE PAID FOR IT AND THIS IS A GARBAGE COMPANY BECAUSE OF THIS. HOW ABOUT SOME FREAKING INTEGRITY HERE RATHER THAN THE SLEEZE!!!

6 years ago

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Fernando Delgado Tempe, AZ

I love how many choices there are, as well as creating profiles for each person. This is beyond convenient when I'm in the car and need the kids to relax.

7 years ago

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Nishita McLean, VA

Netflix always offers a wide array of both new and more dated shows and movies. It is an easy to use and fairly priced service that I would highly recommend.

7 years ago

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Andy Cruz Gilbert, AZ

Netflix has consistently provided good service and streaming has always been good quality with very little internet interruption. However it can be sometimes disappointing when they remove some movies and TV shows.

7 years ago

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George Gomes

Great company. Need to bring more relevant series to there programming and not have us wait a year or so to see that tv show. Also need more up to date movies.

7 years ago

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Michael C Finlay Maywood, IL

Good, I like how they categorize the movies so I`m not searching through a bunch of movies until I find what I like. It would be nice to keep a larger library of older movies and have newer one on there to offer from.

7 years ago

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Wanda Martinelli

There are a lot of movies but too many with vulgar language. The reviews look good but once you get into it you yo can't stand to go any further. They need to clean up the selections. I like comedies but most of them have bad language.

7 years ago

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Marilynn Green

I joined Netflix for a specific "Netflix only" show, but had planned on keeping the subscription once I joined. But about a month in, someone got ahold of my credit card information from Netflix and proceeded to charge a several hundred dollar charge to my credit card. I called my credit card company, and they canceled my card and sent me another but when I called Netflix to REMOVE my credit card information off their site, they refused. Even after I CANCELED my subscription, they refused to take my cc information off. After a few calls and in knowing the card had been canceled, I quit trying....but would NEVER subscribe to Netflix again because of that situation and their VERY poor concern for their customers!

7 years ago

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Ann Bailey Columbus, MS

I am having a harder and harder time finding something I want to watch. When I first started watching I found several series that were very enjoyable but then the suggestions started getting more and more off base fore me. I haven't watch in a while.

7 years ago

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Randy Carrico

Been a customer for many years and the quality of their service is outstanding. Appointments to their Board has caused me to consider cancellation and look for alternatives.

7 years ago

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david jones

I wish there was a better way to rotate through the variety of shows they have available on Netflix. A trending list would be cool or a better filter so I could filter out rated R movies.

7 years ago

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Julia Carey

I've been with Netflix for years and have never had a problem with them. I really enjoy their series like Orange is the New Black, House of Cards, etc.

7 years ago

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Georgianna Powers

Yeeeears ago, we gave up on streaming due to all the buffering time, but these days it works well most of the time! They could improve by having a deeper collection not only on DVD but streaming especially.

7 years ago

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Jennifer

I love it they have Excellent service experience programs product perfect my kids enjoys it there's nothing to improve I like it just the way they are

7 years ago

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R. Gold

Their selection of movies, series and documentaries is amazing. There are so many incredible choices that it's difficult sometimes to pick something to watch!

7 years ago Edited September 14, 2021

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Norm Aroundthehome

i use them as part of a family group. it is nice to have a variety of films and programs to view on demand. i think an improvement would be a better way to keu in choices or support voice inquires about movies.. i.e. all films with Brad Pitt..

7 years ago