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Xfinity On Demand

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70 User Reviews

4.3

Overall Score

LAST UPDATED: June 19th, 2022

Comcast Xfinity X1 is a live TV and streaming service and device that brings your live TV, sports, streaming services, and music together. It can be accessed on your TV or watched on the Xfinity Stream app. 

Unlike other streaming TV services, Comcast’s Xfinity X1 is an interface and an app that combines your live TV cable subscription with a DVR service and place for you to watch other content such as from Netflix, Amazon Prime, Hulu, YouTube, and more. Xfinity X1 includes hundreds of channels, DVR, and 4k Ultra HD viewing capability. You also get access to free shows and movies on demand. 

Xfinity X1 customers also gain access to Peacock Premium for free (a $4.99 per month value when this was written). Peacock Premium is packed with content from NBC and Telemundo including next-day airings of current hits, live sports, and every movie and show available on Peacock. 

One limitation of the Xfinity X1 streaming TV service is that you must be both an Xfinity TV and Xfinity Internet customer in order to sign up for the Xfinity X1 DVR and streaming app. Depending on the area that a customer lives in, this may cost an extra monthly subscription or the Xfinity X1 service may be free. This lack of transparent pricing is confusing and inconvenient considering there are competitors that offer a clear pricing structure.

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The Good

  • Voice Remote
  • Peacock Premium Included
  • DVR Cloud Storage
  • Consolidate All Media

Voice Remote

The X1 service comes with a voice remote which is a convenient feature. Users push a button on the remote and state what they are searching for and results appear instantly. Gone are the days of scrolling endlessly through long lists of channels and show options looking for your favorites. The X1 voice remote also allows you to ask questions like “When is the Dodgers game?”

Peacock Premium Included

Xfinity’s X1 service currently includes a Peacock Premium subscription. This will save you $4.99 per month and is loaded with content from NBC and Telemundo. Peacock Premium is great for those that love NBC shows and content, live sports, and Telemundo shows. If you don’t regularly watch NBC or Telemundo, then it may not be such an exceptional value. 

DVR Cloud Storage

The Xfinity X1 service is essentially a DVR add-on subscription to your TV service with cloud storage so that you can access content from the streaming app anywhere you go. Digital Video Recorder, or DVR, lets you record any TV program and watch it when convenient. DVR also allows you to rewind and fast-foward live TV, pause a show or game, and more. 

Unlike many top competing TV services, Xfinity X1’s DVR is stored in the cloud. It is not a hard drive DVR like most competitors offer. There are positives and negatives with the cloud storage model. The X1 service provides 500 GB of data storage, which is equal to about 60 hours of HD programming. This is very small compared to other hard-drive DVRs, but it is comparable to most other cloud storage DVRs. A major benefit of DVR cloud storage is that you can watch your shows anywhere through the Xfinity X1 streaming app. 

Consolidate All Media

One big benefit of subscribing to Xfinity X1 is that you can consolidate most of your media in one place. Do you have subscriptions to Hulu, Spotify, Amazon Prime, YouTube, and more? You will be able to access them all in one convenient platform. Many other streaming TV services allow this but not all, and many don’t offer as comprehensive a list of compatible streaming apps available. One major streaming app that is not available on X1 is Disney+.

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The Bad

  • Must Have an Xfinity TV and Internet Subscription
  • Significantly Less DVR Storage Space

Must Have an Xfinity TV and Internet Subscription

In order to subscribe to Xfinity X1 you must have a subscription to Xfinity TV and Xfinity Internet from Comcast. Depending on your location, you then may be able to add X1 to your subscription. Your area may be a limiting factor and you may not be able to subscribe to Xfinity TV and Internet and/or X1. Prices for all of these services are not readily available and can vary drastically based on your location. If you are a first-time subscriber, Comcast will likely offer you a discounted temporary rate. 

Significantly Less DVR Storage Space

The Xfinity X1 DVR is a cloud storage system which means that you will have much more limited storage capacity than a hard drive DVR. Many competitors offer customers the option of having both a high storage capacity hard drive DVR and a cloud option with limited storage capacity. Xfinity’s X1 DVR has a storage capacity for 60 hours of HD programming. Some competing DVRS can hold over five times that many hours. The smaller storage capacity may not be an issue depending on the number of people using your DVR.

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The Bottom Line

Xfinity X1 offers a lot of cool features that could make your TV viewing experience better. However, it's not for everyone. The main thing you need to have before subscribing to Xfinity X1 is Comcast’s Xfinity TV and Xfinity Internet services. If you do not already have a subscription to these two services, then it is likely not going to be a great deal for you and your family. It’s a service that is really well-suited for those who are already subscribed to Xfinity TV and Internet.

Those who are already Comcast customers will appreciate that they may be able to add the X1 service for free depending on where they live. There is very little pricing information available, and it varies drastically by area and by customer contract but some state that the price is in the $10 per month range. The Xfinity X1 service includes nice features like a voice remote and a streaming app allowing you to watch your DVR content from the cloud. Are you a fan of shows like This is Us, Superstore, Brooklyn Nine-Nine, and The Good Place? You should also consider the X1 subscription upgrade if you enjoy watching NBC and Telemundo shows and live sports. Comcast includes a Peacock Premium subscription for free with an X1 subscription, giving you access to a massive library of NBC and Telemundo content.

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Star Rating

4.1

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70 Reviews

Review Breakdown

5 grade

50%

4 grade

27%

3 grade

10%

2 grade

9%

1 grade

4%

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Prayer Partner Jacksonville, FL

Paying over $200 a month for internet (which keeps getting slower and slower) home phone (and they changed our phone number with no advance knowledge when we moved from one side of town to the other) and cable tv, why in the world can we see something we want to watch on cable and don't have the time at the moment and then you go to on demand and you have to pay to watch it. And if you record it while its playing on regular tv, you're charged for the "rental" fee. Xfinity has got you by the gonads no matter how you look at it.

1 month ago

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Chad Edgar Columbia, MO

I love Infinity on Demand sitting back streaming binge-watching something all day so many different things to watch always something to pick my interest I use it almost everyday go watch my favorite show

5 months ago

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HO1 Charles Town, WV

Of the streaming services I use, this is my least favorite, as they seem to have the least amount of content I'm interested in viewing, but they still do a pretty good job at delivering.

4 months ago

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Rick Froid Park Ridge, IL

Xfinity on demand is a great addition to our cable package. We can find good free movies to watch and programs that we had missed in the last week or so.

5 months ago

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Connor Smith Palm City, FL

Our family enjoys having Xfinity on Demand, we love that you are able to speak into the remote and get any channel up and also how we are able to get our other streaming companies up with a told of the remote.

6 months ago

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Marci Randall Sandy, UT

I love having Xfinity on demand. It has been great to be able to record my shows and watch them while I am on vacation or wherever I am

6 months ago

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Mark Troxel Provo, UT

The nice thing about Xfinity is that they brings several services together, Netflix, HBO Now, Stars, Showtime Live, all with one service. I just download each of the apps and watch a huge library of movies and original programming.

4 years ago

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Lily South Jordan, UT

Xfinity on demand has great shows. When you can’t watch a show all you have to do is press record and you can watch it whenever. Also when your having trouble searching for a show you can talk into the remote and it show different choices.

2 years ago

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ave Pleasant Grove, UT

This service with our cable company Comcast worked really well. I just would push a button on the remote and it would pull up an endless amount of shows. Movies, tv shows, and sporting events. I loved, loved loved this feature with our tv. It was easy to use and I could type in almost any title and it would come up to watch.

2 years ago

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Dave Ros Pleasant Grove, UT

It's great to browse the many options Xfinity has for On Demand programming. I never find that there isn't anything to watch. Some of my favorite shows are on demand and it is convenient to watch when I get home from work. I have never had an issue with the service.

2 years ago

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Reese Pleasant Grove, UT

I have Xfinity on Demand and I love it. I like that I can get all the local channels, and that I also have access to many other channels and can watch anywhere I want. I have it grouped with my internet and get a better rate because of it and I like the old movie channels like GRIT TV, it is one of my favorites.

3 years ago

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JAKE American Fork, UT

I really like Xfinity on demand. If I am not home for a game I have been wanting to watch its o nice being able to record it and watch it later in the night once I get home. I really like how you can access your on demand recordings through the app. That is my favorite part of XFINITY on demand.

3 years ago

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Erika American Fork, UT

My kids love xfinity on demand. 90% of all television they watch is through on demand. There are a ton of different shows that they like to watch. its nice not to have to pay for individual series. Its also nice that they can watch it anytime and have it available if they were not able to watch it the first time that it was on tv.

3 years ago

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Jaime American Fork, UT

I like having Xfinity On Demand and being able to watch things anytime without having to worry about if I remembered to set them to record or not. The app is also super convenient because it allows me to watch Xfinity On Demand on my iPad from any room in my home rather than having to stay in one room.

3 years ago

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Teresa Nickels Olympia, WA

Way too expensive to watch cable. I give it away free to welfare people but the ones that work for it and starve, we don't get it free

2 months ago

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Anoushka Ahuja Orlando, FL

I love the On Demand feature and the clarity of the shows, the remote and voice command feature is amazing!

6 months ago

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Adam Fuchs Burnsville, MN

I recently had to switch from USI fiber to Xfinity when I moved to a new building. I new going in that Xfinity was pricey and they always sneak in extra charges, but it was the only option available. What I didn't expect was being lied to repeated, an extra 28.5% charge on my first bill, and not getting the proper equipment to even set it up when I picked up my self install kit. First thing, I picked up an install kit from a an Xfinity store and I have one TV and a cable modem. They didn't give me a splitter so I can actually set them both up at the same time. If I'm getting both cable and internet from your company, it should be kindergarten math to give me the one thing I need to use them both at the same time. So I had to drive all the way back to the store to get the proper gear. Next, knowing they love over charging, I watched my first bill like hawk. Sure enough, they tacked on $58 in extra charges. So I called and spent 2 hours convincing the 'customer service' rep that I only had one TV and the getting a splitter does mean I have the two tvs and boxes they tried to charge me for. Also that I hate DVR, never use it and would never have signed up for premium DVR on my actual TV nor on the fictitious TV they claimed I have. I got him to confirm my bill would be changed to the actual price I signed up for. Of course, that was a lie. Several days later my bill had not changed. Just to change up my frustration vehicles, I decided to try the Xfinity chat this time and spent a little over another hour convincing the chat person of everything I had talked to the phone person about—apparently they don't take notes for my file or they couldn't read or something. At the end of the chat, I asked for a transcript so that I have it in writing that both this month's bill and every bill going forward until the end of my promo package would be what I signed up for. He said that I could download a transcript after closing the chat. Another lie, there is no way to email or download a chat transcription after closing. So, I immediately opened another chat and spent nearly another hour convincing the next person of everything that I had said to the previous two. I did actually get her to paste a transcript of the chat in the window so I could copy it—the only positive outcome of what is now 4 hours of my life wasted. She stated multiple times that my current bill would be switched to what my package rate is, and that would be the same for all future bills but that it may take up to 3 days to show on the website (because apparently Xfinity has the slowest databases in the world and unlike every other online bill I pay they have to have mice manually run the changes and push the buttons to get things to update, or something). Of course, yet another lie. Those chat conversations happened on 5/20. It's now 6/5 and my bill is due 6/11 and still shows as $58 dollars above what it would be. Thankfully, I at least have it in writing that it should have been changed so that I can open a credit card dispute when the charge goes through. but the fact that I have to go through all that is ridiculous. Maybe lying is a new service they are rolling out, and that is what the $58 is actually for?

1 year ago

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Ellie American Fork, UT

This offers lots of options that are hard and expensive other places! Unlike other systems you can view shows without completed seasons which allows you to keep up. Very nice!

2 years ago

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Dylan Rhodes Fillmore, UT

For the most part I have liked xfinity, but I’m always annoyed when I can stream stuff outside of my home WiFi. When I’m at home, I don’t need the app because I have a TV. So the app and streaming to the phone is pointless. Otherwise not too bad.

2 years ago

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Kbr Lahaina, HI

I hate that when I travel I can’t get some of the games that I would like to watch on my computer. It says you have to log into your home Wi-Fi. Why do you think that I have Xfinity so that while I’m traveling I can still get some of the BYU games and Utah games and I think it’s ridiculous that they won’t let you login on a different Wi-Fi.

2 years ago

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Kaydence Bonino Riverton, UT

Xfinity on Demand is awesome! You can watch lots of shows for free. I personal love the good place, but they don't have all the seasons on Netflix but they have them on Xfintity On Demand.

2 years ago

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Rischelle Mikkelson American Fork, UT

We have really enjoyed being able to use Xfinity On Demand. Especially the ability to download movies and shows so that we can watch them while traveling when we don't have internet service.

2 years ago

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Ad Pleasant Grove, UT

I love the OnDemand options that Xfinity offers. I have recently found movies that I have not watched in a while. There are a lot of choices too depending on what kind of movie I want to watch.

2 years ago

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Ashley Pleasant Grove, UT

We love XFinity On Demand!! As a family we have access through our Smart TV thousands of hit movies, the latest episodes of shows, and kids programming that comes in handy when my grandkids come to visit.

3 years ago

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Myah Smith American Fork, UT

I watch a ton of my movies on demand. I love going back and forth to movies that are ready for me to click play and watch, and also to movies that are on at the time I am watching.

3 years ago

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Rocio Diaz Tallahassee, FL

As an Xfinity user, I use on-demand to see episodes I may have recently missed from my favorite TV shows. Great built-in service as an Xfinity customer.

2 years ago

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Kbr Pleasant Grove, UT

I hate that they control where you can and can’t watch their programs. As I travel for business and I want to turn in Xfinity to watch the game it won’t let me except on my home TV. What’s the point of having it from my computer when I travel then! Come on Xfinity give it up!

2 years ago

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KC Riverton, UT

We use Xfinity on Demand a lot. I like that that it will give you suggestions on things you might like. It's sometimes frustrating when they won't let you fast forward through a show, but overall we've been happy with it.

2 years ago

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Alyssa Boren American Fork, UT

I love how many free movies there are available to watch. It's affordable for the amount of movies if provides. They also have a lot of TV shows you can watch for free which is very convenient.

2 years ago

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Don Boren American Fork, UT

The content is very good. They have a great variety of shows and on demand movies to choose from. The prices are a bit high--usually 3-4 dollars for a movie. I like shows like Alone and Mountain Man on the history channel.

2 years ago

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Garn L. Arnold Alpine, UT

The product is really good. But the customer service is so bad I had to get rid of it. They would promise certain things - particularly prices - and then charge you more than what the sales person said they would. And they wouldn't give you what they said they would nor would they reverse your order and go back to what you had before. Very misleading and dishonest company.

2 years ago

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Virginia Rosenthal Pleasant Grove, UT

The options for programming are great. There is always something for my family to watch. I like that it lists if you’ve already watched an episode

2 years ago

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BLF Pleasant Grove, UT

We have used On Demand several times with our Xfinity subscription and found that it is very good. There are many movies and tv shows to choose from and they come through really well on our tv.

3 years ago

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Katie Kearney Vienna, VA

My husband and I use Xfinity and the app in great to stream shows. The only bad part is the commercials we are forced to watch but it does work well and we love to use it the app when we are on the go!

3 years ago

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Katie Howard Pleasant Grove, UT

This was useful for us until we got other streaming services, but we don't use it much anymore. It is nice for someone who doesn't want to pay for an extra service, though. It's just not as comprehensive as some of the other options.

3 years ago

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Sarah Ava Salt Lake City, UT

We love Xfinity On Demand. They always have the most recent episodes of our favorite tv shows available right away and a great variety of new & older movies for free.

3 years ago

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Emily D Herriman, UT

Xfinity On Demand is awesome because they have so much to offer or to rent.

6 months ago

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Brittany Wilkinson Herriman, UT

I like Xfinity On Demand. There are a lot of free options as well as movies you can purchase. You can pretty much find anything you want to watch.

2 years ago

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Myken American Fork, UT

Xfinity on Demand let’s me watch all my favorite TV Shows anytime. I usually miss them when they air and appreciate knowing I can watch them anytime

2 years ago

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Kathryn Robinson Riverton, UT

Xfinity on Demand has a great selection. I love that you can record television shows and then fast forward through the commercials.

2 years ago

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Breanne Stanko Logan, UT

Love the ability to rent or even buy movies to just watch whenever. Super easy to work and play movies. Streaming is always great.

3 years ago

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Braden Stanko Smithfield, UT

Love being able to buy movies on demand and instantly being able to watch them. Always has recent movie released available.

3 years ago

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Mandi Smith American Fork, UT

Xfinity On Demand is so awesome. It is so useful and so entertaining. It makes it easy to watch the movies and shows that I want to watch.

3 years ago

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Grossarth Family Herriman, UT

Love the ease of use while on the go with the family.

6 months ago

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KG Lebanon, NJ

XFINITY on demand is good and has a pretty big selection of movies.

7 months ago

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zoe Pleasant Grove, UT

xfinity on demand has a lot of more options for movies and tv shows them a lot more tv providers. not all movies are free though

2 years ago

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Shawn American Fork, UT

Easy to find the movies I want. The set up is intuitive and simple. I like that you can download movies

2 years ago

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Jon Scoresby Saratoga Springs, UT

Provides good cable options. The customer service was pretty good for me. I learned to call on thursday nights because I could get the same person that covered my area.

2 years ago

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Amy Boren American Fork, UT

Good so far. They quantity of movies available is ok and the price is comparable. Sometimes it buffers and that is annoying!

2 years ago

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Helen Macfarlane Pleasant Grove, UT

Xfinity On Demand has good streaming quality and a great selection. The site is also very user friendly. Love it!

2 years ago