Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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7.7 Overall Score
4.3
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7.5 Overall Score
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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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User Reviews

Star Rating

4.4
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1,518 Reviews

Review Breakdown

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Mitch Gurney

April 17th, 2020 DETAILS arrow_drop_down
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Great movie selections and a great value

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Dennis

April 17th, 2020 DETAILS arrow_drop_down
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I think they are great and offer a lot for their cost

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Judy Leith

April 17th, 2020 DETAILS arrow_drop_down
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Netflix has many movies of different genre's, and their series are interesting and fun. I would recommend them.

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Chet

April 17th, 2020 DETAILS arrow_drop_down
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Currently in use. Good programs, especially what they produce. Pricing is getting expensive.

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Frederick

April 17th, 2020 DETAILS arrow_drop_down
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They provide a good variety of choices in many categories to watch.

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Sharon

April 17th, 2020 DETAILS arrow_drop_down
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I really like the variety that is offered. It has been helpful during our down time.

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Charles Isaacson

April 17th, 2020 DETAILS arrow_drop_down
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I have enjoyed much of their programing. Just starting to get into the streaming world and I feel I will continue to try different streaming companies.

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Jenny Neese

April 17th, 2020 DETAILS arrow_drop_down
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Love them. I have had Netflix since they were doing their mail in dvd thing. Always streams better than any other streaming service

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Ann Modzelewski

April 17th, 2020 DETAILS arrow_drop_down
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I have it but hardly every use it. I used it for the crown and for a rare movie. I wish it had better movies even if they are old.

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Danita Fisher

April 17th, 2020 DETAILS arrow_drop_down
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Not a lot on there that we would watch. Too many that are rated MA and we don't watch those at all.

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Jimmy Roles

April 17th, 2020 DETAILS arrow_drop_down
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Have always answered my questions and helped in resolving whatever problem I had.

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Lydia Handy

April 17th, 2020 DETAILS arrow_drop_down
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Excellent choice of movies and programs to watch. Occasional buffering but that may be because of my internet.

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Pliny

April 17th, 2020 DETAILS arrow_drop_down
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All their programming is directed toward Millenniums! Classic movies from the 40s and 50s are not available.

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Tereska Flood

April 17th, 2020 DETAILS arrow_drop_down
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Thus far nothing, the pricing changes to often which should not.

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Linda

April 17th, 2020 DETAILS arrow_drop_down
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Easy to obtain their service. Provide excellent content at a reasonable price.

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Janice B. Hill

April 17th, 2020 DETAILS arrow_drop_down
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My experience with them are really great. They have a lot of new movies that you can see, a lot of children movies also.

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Sharon Battula

April 7th, 2020 Aurora, CO

Lot of great shows and movies and overall variety in the kind of content you can consume

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Natalia Klamut

April 5th, 2020 Arvada, CO DETAILS arrow_drop_down
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I love Netflix and use it everyday. I wish there was a larger variety of older movies or "classics" but I appreciate that they are constantly adding new shows and movies. Wish they wouldn't get rid of some great shows like "Friends" but still worth the money.

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RJL

April 2nd, 2020 Wynyard, SK DETAILS arrow_drop_down
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Twice in the last month I’ve had my NF account hacked and used by others. Just today I received NF emails confirming that someone had changed my PW which they infact did. I live in Canada and the hacker/thief was supposedly based in Texas. NF will not lift a finger to correct such matters as it does not cost them a penny. They do not use dual authentication methods which is very hard to understand why in these times . If NF had forced the hacker to meet dual authentication standards this would not have happened. Before I was done cancelling my NF account with Grace on NF chat support, I also received another NF email confirming another pw attempt from someone in Algeria. In both cases I had utilized very secure passwords. Come on NF.... get with the times with your security systems and methods. No one should trust NF with their account info and won’t get my business until they enhance their security systems. Be careful out there ..... J

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April aphe8493

March 29th, 2020 Castle Rock, CO DETAILS arrow_drop_down
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I love Netflix, but recently I feel like there isn't very high quality movies or shows on there. I don't know if its because I watched everything that is good already or if they just aren't putting out a lot of good stuff enough.

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joshsyoung

March 22nd, 2020 Long Island City, NY DETAILS arrow_drop_down
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Just a few days ago my Netflix account was hacked and they changed the email address and password so I couldn't log in anymore. I called Netflix and the situation was (supposed to be) resolved. My account was restored. I changed my password and then added my cell phone number for verification. They told me they never implemented two-step verification like other companies but that I would be ok moving forward. About an hour and a half ago, I received an email notification that my email has been changed. My email and phone numbers are no longer associated with my account and I can't log in to change or cancel my membership. I tried to call and because of the virus, they said their call helpline is down and the online live chat keeps kicking off with wait times flip-flopping from 15 min to 45 min to 1 hour back to 20 min and so on. Then they kick-off and I have to redo it. How is it possible that an internet company even allows the possibility of someone getting into your account and being able to cut off the account holder so easily? MY CREDIT CARD INFORMATION IS ATTACHED TO THIS ACCOUNT. This is UNACCEPTABLE. I'm requesting my account be canceled and I'm done with Netflix until they install better security measures. I hope to hear from them soon.

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Rocio Diaz

March 20th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Netflix has an unbeatable selection of movies and TV shows. Their Netflix Originals are great productions, and they have many films from other countries, different genres, and different languages.

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Karina Aguilar

March 18th, 2020 Managua, MN DETAILS arrow_drop_down
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Netflix offers a wide range of shows and movies and also has provided me with some of my favorite shows!

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Mirna Hanna

March 17th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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The variety of movies and shows is amazing, especially that they have a separate collection for children

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Haley Nemmers

March 16th, 2020 Boulder, CO DETAILS arrow_drop_down
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Netflix has so many options, there is always something to watch. It's great to have access to so many shows and movies.

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Smritee Karmacharya

March 16th, 2020 Longmont, CO

Netflix is the best place to waste your time when you have a lot of time in your hands. It offers many shows that are popular.

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Andrea Diaz-Cepeda

March 16th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Over the years, I have watched Netflix transform into the company it is today. Recently Netflix has placed more of an emphasis on TV/ Movie production with shows such as Orange is the New Black! These shows that are made by Netflix and only shown on Netflix have stolen not only my heart but other customers as well! If Netflix, keeps this up, people will have no choice but to stay customers!

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Timothy Galvin

March 15th, 2020 Columbus, OH DETAILS arrow_drop_down
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I can't believe that in the 21st Century the Netflix service department that barely speaks english can't figure out how to repair access to a hacked account. They are incompetent nit wits and should be arrested for impersonating an entertainment company. I cancelled my subscription and wouldn't use Netflix if it was last option on the planet. Netflix, you suck!

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certi2de

March 15th, 2020 Lexington, KY DETAILS arrow_drop_down
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I enjoy the selection of content Netflix provides, and the fee for the service is certainly reasonable. Having Netflix has encouraged me to drop cable and discover new content to watch.

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Olivia Norton

March 13th, 2020 Thatcher, AZ

I love Netflix!! It has tons of movies and tv shows and it’s perfect to watch when working out or just chilling!!!

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zoe

March 12th, 2020 American Fork, UT DETAILS arrow_drop_down
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Netflix offers a great variety of tv shoes and movies at a reasonable monthly price. I love it and it’s super easy to use!

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Myken

March 12th, 2020 American Fork, UT DETAILS arrow_drop_down
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We are a Netflix Family! It has shows that everyone can enjoy. We have especially loved many of the Netflix Original Series and find its well worth the money we pay monthly.

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Emily Norton

March 11th, 2020 Tucson, AZ DETAILS arrow_drop_down
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It’s a good price, you can have multiple profiles, and play on more than one device at a time. There’s constantly more movies and shows being added which is great, but sometimes shows your watching or favorite movies get taken off and you didn’t know it was going to happen. I feel like it’s hit and miss whether they’ll have a new movie quickly or not.

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Theodore Niemann

March 11th, 2020 Boulder, CO DETAILS arrow_drop_down
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Netflix is great, but with the addition of all kinds of new streaming services, Netflix doesn't offer as wide of an array of TV shows and movies.

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Jacobrobot321

March 11th, 2020 Pearl River, LA DETAILS arrow_drop_down
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Netflix is always a reliable streaming service with great TV shows mainly, and some gem movies. Sometimes they take off the good shows though and don’t have some classics. overall very good though

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Austin Stelmach

March 10th, 2020 Boulder, CO DETAILS arrow_drop_down
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I used to love Netflix, but it's becoming increasingly difficult to find good movies on it. It feels as if they have replaced their movies with TV shows, almost entirely related to crime and serial killers. Please mix it up a little!

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Kathy Faustin

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Netflix has a great selection of shows, especially the ones they create themselves. There’s always something new and excited to watch on it.

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MaryAnn Hagblom

March 9th, 2020 West Jordan, UT DETAILS arrow_drop_down
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Netflix gives many choices from scary to happy to romantic. I love their comedy specials they’re very fun to watch.

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Jaida Williams

March 9th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Netflix has allowed my to watch shows on the plane with their new features. I love how I am able to watch things on the go.

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Sarah Mercival

March 9th, 2020 , FL DETAILS arrow_drop_down
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Netflix has shows that other companies have not yet broadcasted. They have a kid friendly setting so that they don’t watch anything that is not for their age group. They have the best movies and shows

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Ellie

March 8th, 2020 American Fork, UT DETAILS arrow_drop_down
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Netflix’s variety and options are well worth the money! Their recommendations are always spot on and there is something for everybody. No ads make it even better!

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Lizzy Puentes

March 8th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Netflix is the best streaming platform in my opinion. It offers movies and tv shoes of all genres from a large variety of networks. They also create movies and tv shows of their own. You do need internet to stream on a tv or laptop but on the app, you can download certain movies and shows to stream offline. The shows/movies are also kept on Netflix for a long time!

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Jadon Barre

March 8th, 2020 , DETAILS arrow_drop_down
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Netflix has all of my favorite old films. The layout is neat and it’s easy to use. My only issue is, they stopped streaming “Friends.”

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Clay Magee

March 8th, 2020 Dallas, TX DETAILS arrow_drop_down
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I like that Netflix has a plethora of shows I can watch at any time, I also like thier original shows.

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Nick Brady

March 8th, 2020 Dallas, TX DETAILS arrow_drop_down
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I enjoy Netflix and the huge variety of movies and shows. I’ve spent many hours watching Netflix with my family and friends.

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Eric Gagnard

March 7th, 2020 Dallas, TX DETAILS arrow_drop_down
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Love the show and movie selection. I can sit down and spend hours a day watching Endless hours of television

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Ashley Roberts

March 7th, 2020 Dallas, TX DETAILS arrow_drop_down
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Netflix is very accessible and The site is clean and easy to navigate. I love the selections

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Anita pea

March 7th, 2020 Dallas, TX DETAILS arrow_drop_down
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Netflix is an awesome choice for movies and tv shows. The service is super nice, the cost is cheap, and all my favorite shows are on there. I am right now caught up on seven deadly sins.

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Trey Farner

March 7th, 2020 Norcross, GA

My parents pay for Netflix and is great because I’m able to watch most shows that I want. There are even some movies that I haven’t seen and Netflix gives me the opportunity to watch them.

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Brayden Ibert

March 7th, 2020 Houston, TX DETAILS arrow_drop_down
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Netflix streaming service is the only place I watch tv. I got rid of cable for Netflix. They constantly update their library and the price is low. It’s so easy to use and the company is so helpful.