Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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7.5 Overall Score
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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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User Reviews

Star Rating

4.4
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1,518 Reviews

Review Breakdown

5 star
57%
4 star
34%
3 star
6%
2 star
2%
1 star
2%

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paul gingell

July 26th, 2020 Frimley, SRY DETAILS arrow_drop_down
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Majority of films from netflix i have watched seem to contain to much violence and the main theme in films from netflix which is a shame..

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nkristjan

July 21st, 2020 Tallinn, 37 DETAILS arrow_drop_down
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Positives: - dolby vision looks awesome on my oled (for most of the shows with Vision. Warrior Nun for example looks mediocre for a Vision title). - massive selection of stuff to watch, most of which is decent but not great Negatives: - the UI is garbage overall

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JP

July 21st, 2020 DETAILS arrow_drop_down

for the last 2 weeks I was not able to stream Netflix thru my streaming device. It gave me an error message "Try again later".......really netflix should be giving me my 1/2 month refund back since I was not able to watch. Thank goodness for my "Fire Stick" from Amazon as I was able to watch any of my shows without hassle or interuption

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Charlie Di Bella

July 16th, 2020 Brisbane, QLD DETAILS arrow_drop_down
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The good - They possess a broad category of genres. The bad - (1) they give up too easily and sell their series to another streaming service like Amazon, eg The Expanse. It's like buying an half-heated chicken at the supermarket. It will eventually make you sick if the service is not completed. (2) they also take too long to release anything in Australia, eg Star Trek Discovery season 3 et al. This makes the change to other providers more considered.

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Misty Lacey

July 15th, 2020 Laurel, MS DETAILS arrow_drop_down
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My kids & I use Netflix alot. We enjoy the many options available. Sometimes it won't allow us to load a movie, but mostly a great experience.

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Joann

July 13th, 2020 DETAILS arrow_drop_down

Easy to use. There's an app provided by my cable company, so I watch on my TV set. Price is reasonable, but I wish you could pay annually not monthly.

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Melanie Anne

July 13th, 2020 DETAILS arrow_drop_down

We binge watch many shows. Netflix needs to have shows with more seasons

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Maria

July 13th, 2020 DETAILS arrow_drop_down

very good, variety of topics in movies and other programs. Also variety in various languages w/subtitles.

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Paul

July 13th, 2020 DETAILS arrow_drop_down

I love all the movies that they have and the setup of the app overall.

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Michelle

July 13th, 2020 DETAILS arrow_drop_down

I've watched Netflix for a few years. My family all love the selections to watch. Great price too

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Kelly Jackson

July 13th, 2020 DETAILS arrow_drop_down

Not a wide selection of movies that's family friendly. I refuse to pay $100 for AT&T just to watch HGTV and family friendly movies.

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Larry M Tuttle

July 13th, 2020 DETAILS arrow_drop_down

Netflix is very good, it has a lot of good Movies and a lot stuff that my kids watch. I just wish that they would drop their price to be more competitive with other steaming services.

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Clayton Creekmore

July 13th, 2020 DETAILS arrow_drop_down

Pricey And have to look a lot to find something. New Bollywood options are limited compared to prime

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Erick

July 13th, 2020 DETAILS arrow_drop_down

Netflix only gets better with time. Whether it's the addicting tv shows such as Castlevania or Stranger Things, them it's the awesome Netflix produced movies. I've been a customer for over 10 years and Netflix has only gotten better.

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allen diaz

July 13th, 2020 DETAILS arrow_drop_down

I've subscribed for 5 years and have never had a problem. Great and varied programming. Affordable.

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Jamie Braun Burton

July 13th, 2020 DETAILS arrow_drop_down

Fabulous experience still have it they have more available movies and tv shows that are made for them than any other company

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jtdavis

July 13th, 2020 DETAILS arrow_drop_down

Seems to stream fine. I have never had any times where the service has been down.

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Kathy V

July 13th, 2020 DETAILS arrow_drop_down

Good selection, like what is available, easy to use

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Kenneth b Glanville

July 13th, 2020 DETAILS arrow_drop_down

I an able to watch great shows at my own pace. There are many shows to choose from. There are a lot of movies to choose from as weell.

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Kandace Affa

July 13th, 2020 DETAILS arrow_drop_down

They have good movies, and tv shows. Like all streaming services; there are times there isn't much exciting to watch.

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Harvette04

July 13th, 2020 DETAILS arrow_drop_down

Good , lots of good movies. Too many foreign language material without English dubbing

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GREGORY BOTTOMS

July 13th, 2020 DETAILS arrow_drop_down

lots of viewing options, movies are across the board for choices, nice to get into binging series

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Hoped for more

July 13th, 2020 DETAILS arrow_drop_down

I enjoy the choices and NO commercials to endure. Simple and does this give me 50 characters

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Paul

July 13th, 2020 DETAILS arrow_drop_down

I love the amount of international programming they have.

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Randy Rhodes

July 13th, 2020 DETAILS arrow_drop_down
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Good show and movies! Always adding new programs in monthly basis.

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Michael Interbartolo

July 13th, 2020 DETAILS arrow_drop_down

Netflix is a great provider. I've only had minimal connection issues to them-not with my WiFi. Affordable and always something everyone can enjoy.

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Ron

July 13th, 2020 DETAILS arrow_drop_down

Until lately Netflix has had great programming. Not a lot of good new shows for awhile

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Octavio

July 13th, 2020 DETAILS arrow_drop_down

Dependable service. Good selection of things to watch.

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Linda F Daniels

July 13th, 2020 DETAILS arrow_drop_down

It is great. I enjoy their selection. They have something for everybody.

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Alexander Johnson

July 13th, 2020 Burbank, CA DETAILS arrow_drop_down
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I love Netflix. I wish they had more shows and more new stuff. I’ve seen it all but I’m loving it

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reviewer21

July 8th, 2020 DETAILS arrow_drop_down

Every time I search for a movie, I keep getting similar to my search movie. This pisses me off!

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Raymond Swain

July 8th, 2020 DETAILS arrow_drop_down

It was a higher rating until it became so politicized. It is best when it entertains.

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Michael Sersen

July 8th, 2020 DETAILS arrow_drop_down

Superb selections with an acute knowledge of up to date entertainment.

Verified Customer

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Mamacardec

July 8th, 2020 DETAILS arrow_drop_down

I like that they always have new releases and variety in different languages

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Shirley Marshall

July 8th, 2020 DETAILS arrow_drop_down

I enjoy it for the most part. Wish I could find choices easier.

Verified Customer

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Nita

July 8th, 2020 DETAILS arrow_drop_down

They got a lot of movies and they are great when u don't have cable

Verified Customer

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Nikkie

July 8th, 2020 DETAILS arrow_drop_down

Have a great diverse selection of movies and series.

Verified Customer

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Lindsay Goodwin

July 8th, 2020 DETAILS arrow_drop_down

Amazing and so many options. There's plenty of great movies new and old as well as shows you can binge without commercials which is wonderful.

Verified Customer

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Mary Jane Baker

July 8th, 2020 DETAILS arrow_drop_down

It is easy to use, good programs I use it moreon my mobile device not sure how to get it to work on my TV

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Mark

July 8th, 2020 DETAILS arrow_drop_down

No complaints at all - steady, clear, dependable feed of programs when I want them

Verified Customer

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Monica

July 8th, 2020 DETAILS arrow_drop_down

Netflix has great movies and also great Netflix original shows and movies.

Verified Customer

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Sylvia

July 8th, 2020 DETAILS arrow_drop_down

Best choice of programming for me there are always exciting new programs

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Anonymous

July 8th, 2020 DETAILS arrow_drop_down
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system is reliable and responsive are positives; viewing options are poor and very little interests me so I keep watching the same shows over and over again.

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Larry Heon

July 8th, 2020 DETAILS arrow_drop_down

Lots of movies and complete show series you can watch

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Nancy A DeNault

July 8th, 2020 DETAILS arrow_drop_down

I love my Netflix I enjoy watching it. I watch a series all day on both Saturday and Sunday. It's my thing.

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Mark Berry

July 8th, 2020 DETAILS arrow_drop_down

Great value. I always find interesting content to watch with my family. I like the personalization option as well.

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Rod Kite

July 8th, 2020 DETAILS arrow_drop_down
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Wide assortment of entertainment. Any genre.

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Patricia

July 8th, 2020 DETAILS arrow_drop_down

Great selection of programs and good price. That says it all.

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Sandra Killett

July 8th, 2020 DETAILS arrow_drop_down

Relative movie and documentary content is exceptional

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Penny Trottier

July 8th, 2020 DETAILS arrow_drop_down

It was and is good and lots of choices to chose from