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8.4

Overall Score

LAST UPDATED: March 18th, 2024

Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

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The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

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The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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Star Rating

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4.3

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2,103 Reviews

Review Breakdown

5 grade

57%

4 grade

31%

3 grade

7%

2 grade

2%

1 grade

3%

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Gina locust

I like how Netflix allow users to know the recent movies they just dded to their platform I love the way they notify me when my plans get expired and their app doesn’t have any ads or advertising I will give them 5 stars

13 hours ago

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Phill Pomona, CA

My family loves Netflix! We have our own separate accounts to watch nearly anything we want. From Movies to reality shows, cartoons and documentaries. Its the #1 streaming service for a reason!

1 week ago

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Isabella Green Pleasant Grove, UT

I love Netflix and how they have so many options on what to watch. However, I did keep having someone hack me and make their own account. Netflix would not refund me for this even though I clearly had been hacked with evidence. Eventually, we were able to work things out and come to an agreement but the process to get there was not fun. Other than than Netflix has been an amazing way for me and my family to connect.

1 week ago

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Review Source

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Cardwell Sarah North Bergen, NJ

As a long-time user to netflix, I've had to opportunity to explore its vast library of content and experience its various features. Netflix remains the best of all because of it's ability to provide subtitles, fantastic movies and the ability to download content for offline viewing

2 weeks ago

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MC Swift

I have had a Netflix account since they started, they have definitely made great strides in the business world and I love their content, and the fact that you are not constantly bombarded with ads, and commercials, there is always something to watch I do wish they would finish some of the series they started but regardless it's been addition to life

3 weeks ago

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shailendra singh Ahmedabad, GJ

Likes:- 1) There are lot of options from TV shows and movies to Netflix exclusives. 2) it's sleek and easy to use , which makes it easy to browse and find good content. 3) I can watch anything whenever I want, without having to wait for tv shows start or end. Dislike:- 1) regular increases in subscription fees make budgeting harder. 2) shows and movies disappearing without notice, leaving viewers with nothing to watch.

1 month ago

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Soft Hostings Limited

Netflix works well with my Smart TV and I like the notification reminders of new movies and videos hence not able to miss my content

14 hours ago

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Janessa P Logan, UT

They used to have a lot more options! This decreased and then they had more exclusive shows and movies. One I love is called Claus. It is a Christmas movie and it is only on Netfiix! I would love to have a copy I can buy of that movie but it is not available for purchase. I rarely watch TV anymore so I don't have Netflix anymore so I don't know what it is like lately.

2 weeks ago

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NANCY Malone San Antonio, TX

We love Netflix and have been subscribers for 15 years. First, the DVD service, which was excellent. Now, we stream and are very happy with the smorgasbord of movies, docs, tv shows - old and new, and reality shows. We love binging on a rainy day.

1 month ago

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Amani Patel Harrisonburg, VA

Netflix is a wonderful streaming service that offers such a wide selection of genres and entertainment. Out of all of the streaming services I use, I typically rely on Netflix because of its wide select and its ability to offer almost anything I am looking for. Would definitely recommend!

1 month ago

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George 97 North Bergen, NJ

Netflix is easy to use and has a user friendly interface which is very easy to navigate. It's multiple screens option allows each member of my family to watch a specific show of their choice on a separate device using the same account and no additional subscription without conflict of interests

1 month ago

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Youngboy Hillsboro, OR

"Netflix is a game-changer in the world of entertainment, and I can't sing its praises enough! The vast library of content caters to every taste imaginable—whether you're into gripping dramas, side-splitting comedies, or mind-bending documentaries, Netflix has it all. The user-friendly interface makes navigating through the extensive catalog a breeze. The personalized recommendations are spot-on, introducing me to hidden gems I might have missed otherwise. The ability to create multiple profiles ensures that everyone in the family gets their own tailored experience. Netflix's commitment to original content is truly commendable. From compelling series to blockbuster movies, their original productions are consistently high-quality and often push creative boundaries. I find myself eagerly anticipating each new release. The convenience of offline viewing is a game-changer, especially for those on the go. Whether I'm on a plane or in an area with limited connectivity, having my favorite shows and movies available offline is a fantastic feature. Netflix's commitment to inclusivity and diversity in its content is also worth mentioning. It's refreshing to see a platform that celebrates a wide range of voices and perspectives. In summary, Netflix has become an integral part of my entertainment routine. The variety, quality, and convenience it offers make it a standout streaming service. If you're looking for endless entertainment options at your fingertips, Netflix is the way to go!"

3 months ago

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Majo Davis Reston, VA

I have been a loyal Netflix customer for over a decade,and have thoroughly enjoyed my experience.I love Netflix great app,great quality,great bang for your buck.I hope they keep up the good work!

1 month ago

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Wesna sydne Malden, MA

I love Netflix and my children enjoy it! The overall movies from different categories/ genre make it easy to watch a movie! My household enjoy thrillers/ horror and action movie!

1 month ago

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David Los Angeles, CA

Netflix for me is the best. It's very convenient. Interface stylish, intuitive, UX is on a high level. Well, if we'll be starting discussion over films/series it's provide, then of course everyone will face an issue. It's impossible to storage EVERYTHING you like. And in my opinion, Netflix made it pretty much perfect.

1 month ago

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David Miller

Netflix is an absolute game-changer in the world of entertainment. As a subscriber for years, I can confidently say that Netflix is a fantastic platform that offers an unmatched streaming experience. From its vast library of TV shows and movies to its original content, Netflix has something for everyone.

2 months ago

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KIMBERLY & TINA CREAN Peoria, AZ

By far the best streaming service out there. It’s always up and the new content can’t be beat. It’s got the best shows and the best streaming quality with out any glitches. Love my Netflicks. One criticism is that any movie not in English is not labeled, what language it is in, and I would like to know that ahead of time.

2 months ago

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mary martin Bossier City, LA

I have had Netflix off and on for the past several years. The pricing has been pretty decent and the variety of content changes regularly so it keeps me coming back! So many possibilities of things to watch on Netflix from shows, series, new release movies etc! I have several streaming services but Netflix is one of my Staples that I will continue to keep in my home from here on out!

3 months ago

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Sockergirl888 Villa Park, CA

With Netflix I didn't have too many buffering issues or freezing issues like I do with some of the other streaming companies and they have a nice variety of movies shows that in itself is a variety right there do you have some good of their Ellen shows or miniseries and most of those are pretty good as well there's some hilarious ones actually about a gangster who's now out of jail and staying with his cousin who has always been kind of a dork and works that already have where the guys got to go since he's out now, funny. Also usually when Astros been out for a minute I can find it on here

3 months ago

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Michelle Thomas Anaheim, CA

What can I say but I love Netflix my grandkids love Netflix. It is the best streaming app. I haven't had problem with loading like on other streaming sites. Netflix has great shows whether it be a series or movie. They always have new Netflix originals. When I think there is nothing else to watch 5 shows pop up. It is the best entertainment solo, couples, family, friends and large groups. Must get Netflix!

3 months ago

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Lind paul Dallas, TX

What I like best about Netflix is how I quickly recover my password anytime I forgot my password their customer are amazing in recovery password

3 weeks ago

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Jnr Temz Los Angeles, CA

Netflix is the best streaming service I've ever experienced and used with their friendly price. It has a large stream and I would continue to use Netflix to stream movies.

1 month ago Edited January 31, 2024

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Erinjean87 San Diego, CA

I've been using Netflix since before they were a streaming service. I think they've done pretty well with keeping up with consumer demand. It's my family's main streaming service. We can always find something to watch.

1 month ago

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Christopher Ryan Winter Park, FL

Own a Netflix account on my iPhone and my smart TV I watch movies for any country of my choice and with a language translation which is very interesting and understandable with a clear subtitle Netflix is very good and it has a good quality and clear views

1 month ago

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Tammy Dietsch Burlington, IA

My family loves Netflix! My mother who lives with us can what whatever she wants while my husband and I can watch something else. The variety is amazing. We love watching series as well as movies and Netflix has both! If you have to pick a company to stream from I would recommend Netflix 100%.

3 months ago

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Deborah Dyer Hendersonville, TN

I could not live without my Netflix subscription. Myhusband watches a lot of golf on out other TV, so I’m loving watching on our other TV my Netflix series and movies since we are retired. I have today just finished the two years of Series “Manifest” which ended wonderfully. Now I have a list of about 30 movies I have to begin, and about 15 series that will certainly keep me and my busy over the summer, into fall, and then the Netflix Christmas and Holiday movies will be here come December. It is worth what I pay per month to be enjoying the shows I watch. Since getting. Netflix, we have not been to a movie theater in over 8 years, and certainly have saved a LOT of money because we used to go 2-3 times a week at the theater. I get emails daily telling me what new Netflix movies are coming out for each month, and I watch the trailers and add them to my LIST of ones to watch. Since subscribing to Netflix, 3 of my friends have also subscribed and also enjoy it as much as we do.

8 months ago

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Gbenga Elijah Clifton, NJ

Netflix have affordable plans that's why I like Netflix even if my subscription get expired they gave me more extra day to renew my plan

2 weeks ago

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Lynn Mckay Edmonton, AB

Love netflix had my account for so many years now. Love all the selections of different shows and movies.

2 weeks ago

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Mavris odunayo

I love the way I can easily selected my favorite movies into different folders on Netflix and the way I can easily pickup some movies that have not watched finished

2 months ago

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Dawn Grover

Excellent service. Plenty of options in there. Original series and movies are excellent as well. The yearly fee is affordable. Thoroughly enjoy Netflix.

2 months ago

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Bwire Godfrey soncos Kampala, 102

I use Netflix to watch videos both old and new videos. Netflix allows additional of several accounts and additional of video to Netflix is very simple

2 months ago

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Ashlyn E Saline, MI

Netflix is great, except for the fact that you cannot share accounts very easily with your family members. Ever since they changed their policy and began tracking where people sign in, it has become impossible for my college student kids to have Netflix without us having to pay crazy amounts of money each month. My whole family loves the original content that Netflix comes out with, but it just isn't very accessible anymore.

4 months ago

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Kelsey Conner Wilmington, NC

Netflix is an amazing streaming service--I always have so many options to choose from, and their Netflix originals are quickly becoming some of the best shows. I absolutely love Outer Banks, Love is Blind, and Squid Game. There are many shows in every category for every personality. Check it out!

4 months ago

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Shane James Los Angeles, CA

Saving a lot of money on Netflix is great because I get to sit at home and watch it. I can watch all types of movies in different categories to make sure I want to watch what I want to watch instead of only the ones that coming out easy to use as well.

5 months ago

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Md. Masudul Hassan Dhaka, 13

I can view my favorite episodes in stunning clarity thanks to Netflix's high-quality streaming options. Netflix creates a ton of its own original programming, including critically acclaimed programs like "Stranger Things" and "The Crown." People who don't speak the original language can access Netflix thanks to its extensive selection of subtitled material. I can download Netflix content to watch it when I'm not connected to the internet, so I can still enjoy my favorite shows. Netflix can be costly, particularly for families.

6 months ago

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David franklin Miami, FL

I like Netflix subscription very affordable I can watch movies through their app 24/7 without hanging or disconnected

1 month ago

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Vikky Blaq

This is the best app to stream movies and to download movies suitable for family use the best so far

1 month ago

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Sinister Babe Kyle, TX

Love the Netflix originals they are so good but not only that they have all kinds of older movies and tv shows, bringing back childhood memories!!

2 months ago Edited January 15, 2024

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Alicia G Orlando, FL

Netflix seems to forget the same people who put them on the map is the same people they are trying to exploit. In the beginning anyone can sign up with Netflix without limitations. Now we must report our devices. The prices going up extremely high. Movies and series are limited. However, the quality remains the same. If you go on others apps such as Max you get more selections of Movies and TV series for less money which add on is constantly growing much better quality. It’s sad that every other time I’ll login I must register my TV . It’s even sadder I have been a customer of Netflix since 2012 and they no longer cater to the poor, but exploit them with high price and limitations. I can understand being new customer but I’m an existing customer. I had tried to hang in hoping it will change for the better but it’s getting worst. Shame. Shame. Shame. Don’t forget where Netflix originated from. So Sad too Bad.

3 months ago

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Elinés Avilés

I love this app! The variety of movies and series is overwhelmingly good! Love the Netflix originals series and movies too. They will make you crave for more popcorn eating soda drinking movies!

5 months ago

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J Adams Charlotte, NC

I have used Netflix several times (including the DVD’s). The service is good but sometimes the selection can be hit or miss. They have had some hit shows, but I am not into those genres. Some of their recent self-produced movies have been entertaining.

5 months ago

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Jeri Bryant

This is my go to for plan, cars and long ride period. I love the fact you can download the shows or move ahead of time when you may not have a signal. They have some of my old classic movies and shows I love.

5 months ago

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David Frankfurt am Main, HE

Love Netflix. Very reasonable monthly cost with a great selection of shows and movies to watch. Am enjoying their sport series on F! racing. golfing and tennis. I like that you can download movies on your PC to watch offline

6 months ago

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Reem Haddad Houston, TX

Netflix has been coming up with some amazing shows. “Who is Erin Carter” has me hooked!!!! They have a great genre of different shows and movies and I love that our kids can have their own account, as well and it’s filtered for children.

6 months ago

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Victoria Bogust Los Angeles, CA

I have had a Netflix subscription forever. I like that I can access my account and have entertainment on demand wherever my travels take me. Contacting customer service has always been a smooth experience for me. The staff has been professional & courteous

6 months ago

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Bhavna

All though Netflix is getting costlier but i still find there content are much better then other stremming services. I have been using Netflix over 10 years and still find something to watch. I like there paly trailer feature as soon as you select the tab.

7 months ago

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Dee Blackstone, MA

I have been using Netflix since back when they were a DVD service. I'm so impressed with the success of this company and how they change with the times. I think it's a trustworthy company offering a good service at a reasonable price. There's always something to watch.

7 months ago

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Golf Addict

Netflix is the absolutely phenomenal. It offers great shows and one show I got hooked on was stranger things. My wife loves the documentary offerings and overall we have not been disappointed by the selections available. Highly recommend Netflix for streaming services

7 months ago

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Teresa Bills Little Rock, AR

I've been a customer for many years and enjoyed the lineup. I have to say the variety slowed down I unsubscribe for a while. My daughter subscribed and there is so much more now I'm still a big fan. I'm getting my subscription back.

8 months ago

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Sierra Jo Smith Pomeroy, WA

Netflix's user-friendly interface makes streaming a breeze. While they've bid farewell to some beloved originals, their content library still offers a decent range of movies and shows. With a commitment to quality and innovation, Netflix continues to captivate viewers with engaging storytelling. Despite the occasional loss, the platform remains a go-to for convenient and enjoyable streaming experiences.

8 months ago