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8.1

Overall Score

LAST UPDATED: November 27th, 2023

Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

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The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

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The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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Star Rating

4.4

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2,061 Reviews

Review Breakdown

5 grade

57%

4 grade

31%

3 grade

7%

2 grade

2%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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mary martin Bossier City, LA

I have had Netflix off and on for the past several years. The pricing has been pretty decent and the variety of content changes regularly so it keeps me coming back! So many possibilities of things to watch on Netflix from shows, series, new release movies etc! I have several streaming services but Netflix is one of my Staples that I will continue to keep in my home from here on out!

1 week ago

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Sockergirl888 Villa Park, CA

With Netflix I didn't have too many buffering issues or freezing issues like I do with some of the other streaming companies and they have a nice variety of movies shows that in itself is a variety right there do you have some good of their Ellen shows or miniseries and most of those are pretty good as well there's some hilarious ones actually about a gangster who's now out of jail and staying with his cousin who has always been kind of a dork and works that already have where the guys got to go since he's out now, funny. Also usually when Astros been out for a minute I can find it on here

1 week ago

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Michelle Thomas Anaheim, CA

What can I say but I love Netflix my grandkids love Netflix. It is the best streaming app. I haven't had problem with loading like on other streaming sites. Netflix has great shows whether it be a series or movie. They always have new Netflix originals. When I think there is nothing else to watch 5 shows pop up. It is the best entertainment solo, couples, family, friends and large groups. Must get Netflix!

1 week ago

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Tammy Dietsch Burlington, IA

My family loves Netflix! My mother who lives with us can what whatever she wants while my husband and I can watch something else. The variety is amazing. We love watching series as well as movies and Netflix has both! If you have to pick a company to stream from I would recommend Netflix 100%.

2 weeks ago

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Ashlyn E Saline, MI

Netflix is great, except for the fact that you cannot share accounts very easily with your family members. Ever since they changed their policy and began tracking where people sign in, it has become impossible for my college student kids to have Netflix without us having to pay crazy amounts of money each month. My whole family loves the original content that Netflix comes out with, but it just isn't very accessible anymore.

1 month ago

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Kelsey Conner Wilmington, NC

Netflix is an amazing streaming service--I always have so many options to choose from, and their Netflix originals are quickly becoming some of the best shows. I absolutely love Outer Banks, Love is Blind, and Squid Game. There are many shows in every category for every personality. Check it out!

1 month ago

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Shane James Los Angeles, CA

Saving a lot of money on Netflix is great because I get to sit at home and watch it. I can watch all types of movies in different categories to make sure I want to watch what I want to watch instead of only the ones that coming out easy to use as well.

1 month ago

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Alicia G Orlando, FL

Netflix seems to forget the same people who put them on the map is the same people they are trying to exploit. In the beginning anyone can sign up with Netflix without limitations. Now we must report our devices. The prices going up extremely high. Movies and series are limited. However, the quality remains the same. If you go on others apps such as Max you get more selections of Movies and TV series for less money which add on is constantly growing much better quality. It’s sad that every other time I’ll login I must register my TV . It’s even sadder I have been a customer of Netflix since 2012 and they no longer cater to the poor, but exploit them with high price and limitations. I can understand being new customer but I’m an existing customer. I had tried to hang in hoping it will change for the better but it’s getting worst. Shame. Shame. Shame. Don’t forget where Netflix originated from. So Sad too Bad.

2 weeks ago

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David Frankfurt am Main, HE

Love Netflix. Very reasonable monthly cost with a great selection of shows and movies to watch. Am enjoying their sport series on F! racing. golfing and tennis. I like that you can download movies on your PC to watch offline

2 months ago

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Reem Haddad Houston, TX

Netflix has been coming up with some amazing shows. “Who is Erin Carter” has me hooked!!!! They have a great genre of different shows and movies and I love that our kids can have their own account, as well and it’s filtered for children.

2 months ago

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Victoria Bogust Los Angeles, CA

I have had a Netflix subscription forever. I like that I can access my account and have entertainment on demand wherever my travels take me. Contacting customer service has always been a smooth experience for me. The staff has been professional & courteous

2 months ago

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Md. Masudul Hassan Dhaka, 13

I can view my favorite episodes in stunning clarity thanks to Netflix's high-quality streaming options. Netflix creates a ton of its own original programming, including critically acclaimed programs like "Stranger Things" and "The Crown." People who don't speak the original language can access Netflix thanks to its extensive selection of subtitled material. I can download Netflix content to watch it when I'm not connected to the internet, so I can still enjoy my favorite shows. Netflix can be costly, particularly for families.

3 months ago

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Deborah Dyer Hendersonville, TN

I could not live without my Netflix subscription. Myhusband watches a lot of golf on out other TV, so I’m loving watching on our other TV my Netflix series and movies since we are retired. I have today just finished the two years of Series “Manifest” which ended wonderfully. Now I have a list of about 30 movies I have to begin, and about 15 series that will certainly keep me and my busy over the summer, into fall, and then the Netflix Christmas and Holiday movies will be here come December. It is worth what I pay per month to be enjoying the shows I watch. Since getting. Netflix, we have not been to a movie theater in over 8 years, and certainly have saved a LOT of money because we used to go 2-3 times a week at the theater. I get emails daily telling me what new Netflix movies are coming out for each month, and I watch the trailers and add them to my LIST of ones to watch. Since subscribing to Netflix, 3 of my friends have also subscribed and also enjoy it as much as we do.

5 months ago

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Otis Adkins Hazard, KY

Liked being able to watch series without waiting for come on each week then miss it and having to watch commercials with Netflix just search hit play

3 weeks ago

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Cody Callaway Dallas, TX

Overall, great experience with Netflix as we have been streaming for years now. The reason for my 4 out of 5 stars (instead of 5) is because of price. They continue to go up in price annually.

1 month ago

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Eric K New York, NY

The constant price hikes finally caused me to discontinue my service. Netflix was always the best streaming service but the days of a $7.99 monthly fee are long gone and the programming additions do not warrant such a high monthly fee. I might just sign back up one or two months a year and binge watch whatever show I want to see and then cancel again.

1 month ago

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Elinés Avilés

I love this app! The variety of movies and series is overwhelmingly good! Love the Netflix originals series and movies too. They will make you crave for more popcorn eating soda drinking movies!

2 months ago

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J Adams Charlotte, NC

I have used Netflix several times (including the DVD’s). The service is good but sometimes the selection can be hit or miss. They have had some hit shows, but I am not into those genres. Some of their recent self-produced movies have been entertaining.

2 months ago

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Jeri Bryant

This is my go to for plan, cars and long ride period. I love the fact you can download the shows or move ahead of time when you may not have a signal. They have some of my old classic movies and shows I love.

2 months ago

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Omayra Rivera

I like the variety in movies, shows and documentaries. I like asian dramas and the fact that Netflix adds them constantly is great. But I dont like when a show starts just because I'm looking for the episodes list or just reading the synopsis of it. Overall i really enjoy Netflix!

2 months ago

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Kevin Beard Waldorf, MD

Netflix customer service agents are very friendly and knowledgeable of their products and services. They offer multiple movie channels that you're able to download to your mobile device

2 months ago

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Bhavna

All though Netflix is getting costlier but i still find there content are much better then other stremming services. I have been using Netflix over 10 years and still find something to watch. I like there paly trailer feature as soon as you select the tab.

3 months ago

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Dee Blackstone, MA

I have been using Netflix since back when they were a DVD service. I'm so impressed with the success of this company and how they change with the times. I think it's a trustworthy company offering a good service at a reasonable price. There's always something to watch.

3 months ago

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Golf Addict

Netflix is the absolutely phenomenal. It offers great shows and one show I got hooked on was stranger things. My wife loves the documentary offerings and overall we have not been disappointed by the selections available. Highly recommend Netflix for streaming services

3 months ago

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Smiles Ofpatrick

Despite the price hikes and them barring sharing accounts, the ad affiliated version is only 6.99 in the US which is pretty good!

1 month ago

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Deanna Dennehy Palm Coast, FL

I'm tired of watching a show and having it stop mid stream and not being able to get it back. I don't have time for this, not to Mention how inconvenient and annoying this is. Tired of looking at circle go round and round. Some one needs to fix this bs not amazing at all

1 month ago

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Carmen Santiago

Netflix offers a wide selection of entertainment without advertising interruptions, which makes it a popular platform for television and movie lovers.

2 months ago

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Brina Morris Redding, CA

Netflix is the frosting on my cupcake. Whenever I want to curl up on my couch and eat a bunch of sugary foods that are bound to give me diabetes, Netflix is right there by my side. I love all the Corky shows it offers. Netflix is always there for me, unlike my boyfriend thank you Netflix.

3 months ago

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Hannah Mitchell Austin, TX

I love Netflix! I've watched literally almost every Netflix original, both movies and TV shows. I do feel however that they have taken away a lot of good shows and movies! But they still have a better selection than Hulu in my opinion.

3 months ago

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Christian Nakamura Secaucus, NJ

Netflix has a great selection of media to choose from. I have spent countless hours watching shows and movies with my wife. However, recent decisions they have made about sharing passwords have made myself and most everyone I know very disappointed in Netflix. I haven't cancelled my account yet, but I've considered it many a time. They also continually raise prices, but I suppose that can't be helped in this economy.

3 months ago

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TC B Florissant, CO

There are good and bad things about Netflix. I no longer have the service because I struggle with how much they paid Harry and Meg for their sell-out. And now, their customer service has changed as a result of that....probably to try and redeem the millions they paid out to these two. Netflix has fantastic shows....so I struggle because I don't want to support Netflix at all, but they have Grace and Frankie, Dead to Me, and other shows..... It's a battle but right now I am holding off on re-subscribing.

3 months ago

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Teresa Bills Little Rock, AR

I've been a customer for many years and enjoyed the lineup. I have to say the variety slowed down I unsubscribe for a while. My daughter subscribed and there is so much more now I'm still a big fan. I'm getting my subscription back.

4 months ago

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Sierra Jo Smith Pomeroy, WA

Netflix's user-friendly interface makes streaming a breeze. While they've bid farewell to some beloved originals, their content library still offers a decent range of movies and shows. With a commitment to quality and innovation, Netflix continues to captivate viewers with engaging storytelling. Despite the occasional loss, the platform remains a go-to for convenient and enjoyable streaming experiences.

5 months ago

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Dudes World

Likes: Wide range of content, original shows/movies, user-friendly interface, personalized recommendations, offline downloads. Dislikes: Frequent price hikes, rotating content library, limited availability of certain shows/movies, occasional streaming issues, lack of recent releases.

5 months ago

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Shannon Cummings

They offer affordable and diverse shows & movies. There something for everyone from young to old. Lots of categories and shows that are only available on Netflix. I think Netflix is available in most homes, I highly recommend.

5 months ago

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Kevin Ortiz

There is a reason why Netflix is leader in its industry. Very good content, both local and international. I would say that they have gone a little overboard recently with the password sharing issue. However, the cost of the membership is worth it I like that I can find different categories however, the interface is not the same across different devices, I believe that they have the best and most variety filled catalog

6 months ago

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Review Source

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Debbie Kem Lebanon, PA

Netflix has a great variety of shows to offer that cater to a wide variety of interests from home and food shows to science fiction to very original, new series, such as the Indian Matchmaker and the Jewish Matchmaker. Both original series are so well done that I binge-watched both of them and have highly recommended them to others. The monthly fee is reasonable as well and is worth it for the selection of interesting shows and movies that are available.

6 months ago

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jennifer thompson Prospect Park, PA

I have been a customer of Netflix for several years now. I started using Netflix when they offered DVDs at home through the mail. I have not had cable in my home in several years and Netflix gives me the freedom to be able to watch movies that I would not be able to see otherwise. Although I am a little upset with the rising price, I do understand because of the rising cost of the economy. Netflix is also great because while I am away on business, I can put my information into the hotel room and watch my movies wherever I go. I love that it has a variety of things for the entire family to watch from my five-year-old to my 18 year old.

10 months ago

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Mandy Citrus Heights, CA

I love Netflix!! There are a ton of shows, movies, stand up comedy, etc. I also like that I can buy movies and play them whenever or wherever I want!

2 months ago

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Clemmie & Mandy Johnson San Jose, CA

I like the variety of shows that Netflix offers and recommends. Although I think it shouldn’t get stuck on a certain algorithm. Sometimes I want to see new show varieties.

2 months ago

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Marjan Eslami San Diego, CA

These days, Netflix doesn't have as many worthwhile shows or movies to watch. Most of the things I want to watch are not available on Netflix. I'm thinking of canceling my account or pausing it for a while and switching to other streaming services.

3 months ago

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C B La Puente, CA

Yes, the prices have gone up, but the services do not disappoint! There’s lot of movies to watch and a lot of entertaining shows, so it’s definitely worth having!

3 months ago

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Joseph Faenza Washington, DC

I used Netflix for several years and I always liked them from the beginning with the delivery by mail and then with direct streaming. My experience changed when they continually raised their rates and also started to charge more for more connections. As of now I wouldn’t recommend them as a streaming service provider if you can use something else that’s cheaper.

4 months ago

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Mark Cave

I've had Netflix for over 5 years now. It seems that once in a while they have great content, but a lot of times they have mediocre series and or movies. Their customer service is okay. Of all the streaming services out there, I think they are by far the best. Still, it's a good value for the money.

4 months ago Edited July 31, 2023

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Ivelis “Kathy” Polonia Dacula, GA

I extremely recommend Netflix because it has been a life changer for All before and after this pandemic, with the various show, movie y educational videos it extreme allsome ..!

4 months ago

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Amanda George IL

I enjoy Netflix. They have a great selection of movies, even ones that weren't advertised for or didn't do well in theaters. I like Hulu better because they update their shows the next morning after they air but Netflix is good. They raise the prices every year or so eventually I will cancel it because it's just not worth what they charge.

5 months ago

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tia channel 2 Weir, TX

Netflix has all around been a good service and the prices aren't SO bad. Some of the content could be better though. We need more of a variety of shows some of it isn't even original ideas anymore. Overall would I recommend Netflix to someone? Maybe.

5 months ago

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Allan Freedman Monrovia, MD

Netflix offers and amazing selection of viewing choices from movies, to comedy specials, to documentaries. I find myself watching netflix shows four to six times per week. Well worth the investment!

5 months ago

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Zachary Wisdom Independence, MO

I just love Netflix. They always have such great movies and huge selection to choose from. And it's so affordable. My favorite thing to do every weekend is kick back and put on Netflix

5 months ago

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Bigdikbling Houston, TX

A great service with the best selection.

1 week ago