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Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

Top Ranked Companies

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9.3 Overall Score
4.4
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(961)
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#2 Amazon Prime chevron_right
7.6 Overall Score
4.2
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(466)
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#3 YouTube chevron_right
7.5 Overall Score
4.4
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(451)

The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.4
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961 Reviews

Review Breakdown

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3 star
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1 star
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Tracy
August 14th, 2019 Lebanon, TN

Fraudulent charges from my account were made to Netflix. I do not have a Netflix account and they will not issue refund.

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Joe
August 8th, 2019 DETAILS
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New seasons might take too long to be available and most Netflix's remakes or live action series or movies sucks. Other than that, is a great platform.

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Justinas
August 6th, 2019 DETAILS
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Took a free month to try it out and it said there will be message to notify when free trial will end. Did not get a message so i was charged for month because i wasn't using it and forgot. Did not think Netflix would use such a cheap tricks to get money.

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Andy
August 5th, 2019 DETAILS
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Their customer service is awful! My account was hacked as a result they suspended it to “protect” my financial information. Ironically they kept giving out conflicting information and what they call “orientation” that did not make any sense. When asked about compensation for the time I need to invest to rest my bank, email, mortgage accounts they said we were able to restore your account! Is this is a joke?! #Netflix this is the lowest of the lowest I have ever seen. Oh and Kelly the supervisor thinks she owns the company ... #netflixsucks!

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Sage Robertson
August 5th, 2019 Cedar City, UT DETAILS
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Watching Netflix as we speak! I love Netflix. Honestly they have the best variety of shows and their original shows are getting better and better.

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Tracy Womack
July 29th, 2019 Cedar City, UT DETAILS
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Netflix changes lives. Please don't take The Office off. You'll have a lot of angry customers. I am currently watching Netflix right now as I type this review. You are all doing such great work. Keep it up.

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Mazi Marcel Womack
July 22nd, 2019 Cedar City, UT DETAILS
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I love streaming all my favorite shows with Netflix. I have only one complaint, that they are getting rid of The Office.

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Keeli Hansen
July 22nd, 2019 San Jose, CA DETAILS
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Netflix is great to watch all kinds of shows and movies! They have everything from old to brand new

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adam
July 19th, 2019 Phoenix, NY DETAILS
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Multiple glitches always preventing netflix from working and you spend countless hours trying to repair. Customer service has no idea and no authority for refund or realistic discounts. Sending you to the tech guys leads to more hours of wasted time as they have no idea what there doing and have yet to fix a single glitch. Stay away from netflix, their movie/tv categories suck anyway

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Lucy
July 15th, 2019 Hyrum, UT DETAILS
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I love Netflix, so many great movies and tv series. Streams perfectly and even love the availability to download movies and shows to watch on the go.

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Paige Baldwin
July 11th, 2019 Wellsville, UT DETAILS
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Netflix is amazing. I love it so much. They have so many options for movies or shows. I don’t love how the price keeps increasing though.

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Brooklyn May
July 11th, 2019 Logan, UT DETAILS
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I love the new Netflix original movies that come out. And I also love how many good things shows are on Netflix. And the ability to download and watch movies on the go.

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Breanne Stanko
July 9th, 2019 Logan, UT DETAILS
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I love Netflix! They always have so many good shoes of every genre. I really love the ability to download movies on and iPhone so you can watch in the go. Also the Netflix original movies are also super great and actually very good.

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Terra Stanko
July 8th, 2019 Hyrum, UT DETAILS
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Love watching movies with my family on Netflix. Always have such good choices for movie. Even the Netflix Original movies are great as well. The price you pay monthly for your account is worth every penny!

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Lauren
July 3rd, 2019 Hyrum, UT DETAILS
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I love netflix. It is a great streaming service with new things being added all the time. I also like much of the Netflix original content. I love how on iPhones we can download certain movies and watch them on the go. Not super expensive to add a second screen or even a third so now my sister and I can watch shows at the same time.

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d.i.
July 2nd, 2019 Roseville, MI DETAILS
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Great if you like being inundated with constant leftist/marxist propaganda. Otherwise I would steer clear. Way too much WOKENESS for my taste. I'll stick with Vudu and Amazon Prime.

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Dana
July 1st, 2019 Temecula, CA DETAILS
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I have been enjoying Netflix, especially the original TV shows and movies. I like that I can watch either from a box on my TV or on my phone. I do wish there were more movies available.

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Rosann Stanko
June 27th, 2019 Logan, UT DETAILS
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Love the easy way to watch a movie. Wish there were more G and PG movies. Also, the PG-13 and PG-14 movies have too much “potty” language and too many sexual innuendos.

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Braden Stanko
June 27th, 2019 Smithfield, UT

I love Netflix always has new shows I can watch. Nice I can stream from different devices.

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Shanae Boully
June 24th, 2019 Kaysville, UT DETAILS
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Nexflix is awesome and I enjoy it a lot. They have so many shows for you to watch. I don’t like how the prices keep rising butt that’s just how life goes.

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Jason
June 24th, 2019 Draper, UT DETAILS
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Netflix is amazing because you can watch as much of a show as you want, whenever you want. The price is also great.

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Courtney Eames
June 24th, 2019 Kaysville, UT DETAILS
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I love Netflix! I sometimes feel like they do not add more content enough and fall behind on new movies and TV shows.

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Boston
June 24th, 2019 Kaysville, UT DETAILS
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I used to love Netflix but now the price keeps rising because of Netflix originals which have never been good.

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Ben Crisp
June 24th, 2019 Temecula, CA DETAILS
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Netflix is by far the best streaming service there is. They recently raised their monthly price but it is still very much worth the price. The selection of amazing movies and shows keeps you watching for hours. I use Netflix multiple times a day and it doesn’t disappoint.

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Tracy Hill
June 20th, 2019 Draper, UT DETAILS
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I love Netflix because the price is incredible for the service. I love how you can login from anywhere and that they have a wide selection of shows and how you can watch them whenever you’d like.

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Rachel Ellsworth
June 19th, 2019 Gilbert, AZ DETAILS
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Who doesn't love Netflix? There are so many great movies and TV shows for a cheap monthly price. I love how the the movies and shows are switched out every so often so that it keeps it interesting.

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Jennifer
June 19th, 2019 Gilbert, AZ DETAILS
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I’ve been in Netflix customer for the last five years and I’ve loved Netflix. I appreciate being able to use parent controls in monitoring my children’s shows and what they are viewing. It’s very very helpful. I like that I can see what shows they’ve watched and what they’ve been viewing.

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Whitney Stanko
June 17th, 2019 Smithfield, UT DETAILS
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I love Netflix!!! They have a lot of really good shows on but the only thing that sucks is they take those good shows off a lot! They keep the not very good shows on and take off the good ones. But being able to download on your phone so when traveling you can have shows! Love Netflix!!

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matthew
June 17th, 2019 Logan, UT DETAILS
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love netflix i use it all the time they have really good shows on it but wish they would add more new stuff to it

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Lilly
June 17th, 2019 Logan, UT DETAILS
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My 3 yr old loves to watch cartoons on Netflix and I feel so much better about how they have the kid section so I know they are safe. And you can even add parent controls for when they are older and know more. But my daughter begs me to watch movies in my phone and this is what always makes her happy. And I’ve downloaded some for plane rides and it keeps her entertained most of the time.

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Anna Lower
June 17th, 2019 Saint George, UT DETAILS
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Overall good amount of shows and movies but it takes a while for new seasons to be put on

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Rachel
June 17th, 2019 Logan, UT DETAILS
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Great for families - they have a wide selection and something for everyone. They sometimes are missing some great shows/movies, but usually everything filters through Netflix at some point. And now they have that deal with Disney! Perfect for kids and families!

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Haley Baldwin
June 17th, 2019 DETAILS
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I’ve been using Netflix for a few years now. The price has increased a little over the course of the years but nothing that isn’t affordable. They have a great selection of shows and movies, and they advertise themselves in a way that’s crowd pleasing.

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Jeremy Balls
June 13th, 2019 Kaysville, UT DETAILS
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I have had an account with Netflix for years now and have enjoyed it. My family uses it more than I do. Some of their created content is good, but much of it stinks, with poor storylines and acting. This service also has a lot of content not suitable for kids and do not have adequate parental controls. They need to step up their game.

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Nicole LeBaron
June 12th, 2019 Provo, UT DETAILS
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Netflix is such a good streaming website. They have a great selection of t.v shows but they don’t have a lot of the newer movies which is a down side. Other than that it’s great and the price is awesome!

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Sierra Beck
June 11th, 2019 Herriman, UT DETAILS
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I love Netflix! Watching Netflix on my phone after a long day is just the best. I love the new shows and movies that Netflix comes out with and all the other tv shows on there. I am living in a different country right and I like the variety of shows offered here. Netflix is affordable and I love that they partnered with T-MOBILE to allow customers to receive a free Netflix when they sign up.

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Nicholas
June 11th, 2019 Lake Villa, IL DETAILS
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A lot of the shows are inappropriate, its very hard to find something clean and interesting to watch.

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Tori
June 11th, 2019 Provo, UT DETAILS
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Netflix is dope I like that there are no commercials but there’s not enough consistent new content

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Tess L
June 11th, 2019 Provo, UT

This service is good to watch lots of TV shows that we like and decent for movies. Also can be easy to come across sketchy shows, so parents be aware.

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Sherry Walbrecht
June 11th, 2019 Provo, UT DETAILS
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Netflix is awesome! It has a great selection of all genres of TV shows and movies.

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Ken Francis
June 11th, 2019 Provo, UT

They don't have a very good variety of shows. It kinda stinks. Plus I hate their liberal shows and liberal agenda. I wouldn't use their service if i didn't get it for free.

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Jennifer Smith
June 11th, 2019 Salt Lake City, UT DETAILS
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We have been paying customers of Netflix for many years. We wish they had more movie options - especially in the classic film category. We were disappointed that they dramatically raised their monthly rate and were considering dropping their service. However we are having a hard time finding another company that is as convenient for the times we do want to watch a movie.

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Hannah Francis
June 11th, 2019 Provo, UT DETAILS
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I love Netflix! It has totally replaced watching satellite TV. The shows are great and the movies are just as good. Big fan of the conspiracy shows. WE DID NOT LAND ON THE MOON.

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Dani
June 11th, 2019 Provo, UT DETAILS
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Great if you’re really into tv shows but i’ve had a hard time finding good shows, and there aren’t a ton of great movies on it.

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Dane robertson
June 11th, 2019 Provo, UT DETAILS
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Netflix has enough to keep you entertained on a rainy day. It’s content is mediocre but it’s streaming speed is good.

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Brittney Anderson
June 11th, 2019 Provo, UT DETAILS
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Netflix is great. They have a variety of movies and tv shows perfect for any occasion.

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Benjamin Walbrecht
June 11th, 2019 Provo, UT DETAILS
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Netflix has some solid tv shows that carry the service. They do however have lots that aren’t very good. I like to watch the office, parks and rec, and breaking bad. It’s great for binging those, but the movie selection isn’t the best

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B Winward
June 11th, 2019 Orem, UT

Easy to use. Finds similar shows for me. Make original series. I like the service

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Emily Walker
June 10th, 2019 Provo, UT DETAILS
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Netflix is great! I love all the new movies they are making as well as the great old and new ones from other companies that they constantly add.

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Megan trauba
June 10th, 2019 Draper, UT DETAILS
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I really enjoy having Netflix to watch some of my favorite shows and movies. I love the new feature they added where you can download certain things to watch in case you're ever offline and need something to do.