Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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User Reviews

Star Rating

4.4
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1,481 Reviews

Review Breakdown

5 star
57%
4 star
34%
3 star
6%
2 star
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1 star
2%

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Ruth Taber

August 10th, 2020 DETAILS arrow_drop_down
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Accessible and affordable. Offers enough variety to suit most tastes.

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Msmodesto

August 10th, 2020 Modesto, CA DETAILS arrow_drop_down
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I like that new movies and series are available all the time and that I can watch what I want to when I want to.

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Charlie

August 10th, 2020 New York, NY DETAILS arrow_drop_down
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Best Playback and No Commercials. Best and broadest selection of shows and original content. Original Content is ALWAYS Excellent.

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SteveB

August 10th, 2020 Lake Havasu City, AZ DETAILS arrow_drop_down
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Price is too high for what you get. You have to pay extra for screens and signal quality.

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Christine Joseph

August 10th, 2020 Twin Falls, ID DETAILS arrow_drop_down
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I like the fact that if you pick a movie or show you don't have to pay to rent it.

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Denise Urias

August 10th, 2020 Odessa, TX DETAILS arrow_drop_down
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I like that you can watch a whole season and not have to wait for episodes to come out

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Carol

August 10th, 2020 Petaluma, CA DETAILS arrow_drop_down
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I keep having trouble getting them on my TV.

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Gayle

August 10th, 2020 Florence, KY DETAILS arrow_drop_down
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Good variety. very little, if any, down time

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DayDreamer55

August 10th, 2020 Smithfield, NC DETAILS arrow_drop_down
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I love the ability to watch what I want whenever I want.

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Lucy Love

August 10th, 2020 Schaumburg, IL DETAILS arrow_drop_down
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It's sorted to put stuff out similar to other things I've watched.

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cmill009

August 2nd, 2020 Destin, FL DETAILS arrow_drop_down
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Love it! Can't imagine watching TV another way. Streaming has saved my family a lot of money and we still get to watch our favorite shows on our time.

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Judy Feldmeier

August 1st, 2020 Houston, TX DETAILS arrow_drop_down
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Like the Netflix originals. Wish it had a better search engine (e.g. search by release date and/or search with multiple criteria’s.

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Ladyjojo

July 30th, 2020 DETAILS arrow_drop_down
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Netflix is a streaming service that allows you to watch a wide variety of TV shows, movies, documentaries, and more on thousands of internet-connected devices. With Netflix, you can enjoy unlimited ad-free viewing of content

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paul gingell

July 26th, 2020 Frimley, SRY DETAILS arrow_drop_down
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Majority of films from netflix i have watched seem to contain to much violence and the main theme in films from netflix which is a shame..

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nkristjan

July 21st, 2020 Tallinn, 37 DETAILS arrow_drop_down
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Positives: - dolby vision looks awesome on my oled (for most of the shows with Vision. Warrior Nun for example looks mediocre for a Vision title). - massive selection of stuff to watch, most of which is decent but not great Negatives: - the UI is garbage overall

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JP

July 21st, 2020 DETAILS arrow_drop_down

for the last 2 weeks I was not able to stream Netflix thru my streaming device. It gave me an error message "Try again later".......really netflix should be giving me my 1/2 month refund back since I was not able to watch. Thank goodness for my "Fire Stick" from Amazon as I was able to watch any of my shows without hassle or interuption

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Charlie Di Bella

July 16th, 2020 Brisbane, QLD DETAILS arrow_drop_down
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The good - They possess a broad category of genres. The bad - (1) they give up too easily and sell their series to another streaming service like Amazon, eg The Expanse. It's like buying an half-heated chicken at the supermarket. It will eventually make you sick if the service is not completed. (2) they also take too long to release anything in Australia, eg Star Trek Discovery season 3 et al. This makes the change to other providers more considered.

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Misty Lacey

July 15th, 2020 Laurel, MS DETAILS arrow_drop_down
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My kids & I use Netflix alot. We enjoy the many options available. Sometimes it won't allow us to load a movie, but mostly a great experience.

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Hoped for more

July 13th, 2020 DETAILS arrow_drop_down

I enjoy the choices and NO commercials to endure. Simple and does this give me 50 characters

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Larry M Tuttle

July 13th, 2020 DETAILS arrow_drop_down

Netflix is very good, it has a lot of good Movies and a lot stuff that my kids watch. I just wish that they would drop their price to be more competitive with other steaming services.

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Melanie Anne

July 13th, 2020 DETAILS arrow_drop_down

We binge watch many shows. Netflix needs to have shows with more seasons

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Michelle

July 13th, 2020 DETAILS arrow_drop_down

I've watched Netflix for a few years. My family all love the selections to watch. Great price too

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Kelly Jackson

July 13th, 2020 DETAILS arrow_drop_down

Not a wide selection of movies that's family friendly. I refuse to pay $100 for AT&T just to watch HGTV and family friendly movies.

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Joann

July 13th, 2020 DETAILS arrow_drop_down

Easy to use. There's an app provided by my cable company, so I watch on my TV set. Price is reasonable, but I wish you could pay annually not monthly.

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Michael Interbartolo

July 13th, 2020 DETAILS arrow_drop_down

Netflix is a great provider. I've only had minimal connection issues to them-not with my WiFi. Affordable and always something everyone can enjoy.

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Randy Rhodes

July 13th, 2020 DETAILS arrow_drop_down
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Good show and movies! Always adding new programs in monthly basis.

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jtdavis

July 13th, 2020 DETAILS arrow_drop_down

Seems to stream fine. I have never had any times where the service has been down.

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Ron

July 13th, 2020 DETAILS arrow_drop_down

Until lately Netflix has had great programming. Not a lot of good new shows for awhile

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Kathy V

July 13th, 2020 DETAILS arrow_drop_down

Good selection, like what is available, easy to use

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Kandace Affa

July 13th, 2020 DETAILS arrow_drop_down

They have good movies, and tv shows. Like all streaming services; there are times there isn't much exciting to watch.

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Erick

July 13th, 2020 DETAILS arrow_drop_down

Netflix only gets better with time. Whether it's the addicting tv shows such as Castlevania or Stranger Things, them it's the awesome Netflix produced movies. I've been a customer for over 10 years and Netflix has only gotten better.

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Kenneth b Glanville

July 13th, 2020 DETAILS arrow_drop_down

I an able to watch great shows at my own pace. There are many shows to choose from. There are a lot of movies to choose from as weell.

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GREGORY BOTTOMS

July 13th, 2020 DETAILS arrow_drop_down

lots of viewing options, movies are across the board for choices, nice to get into binging series

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Harvette04

July 13th, 2020 DETAILS arrow_drop_down

Good , lots of good movies. Too many foreign language material without English dubbing

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Paul

July 13th, 2020 DETAILS arrow_drop_down

I love all the movies that they have and the setup of the app overall.

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Clayton Creekmore

July 13th, 2020 DETAILS arrow_drop_down

Pricey And have to look a lot to find something. New Bollywood options are limited compared to prime

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Jamie Braun Burton

July 13th, 2020 DETAILS arrow_drop_down

Fabulous experience still have it they have more available movies and tv shows that are made for them than any other company

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allen diaz

July 13th, 2020 DETAILS arrow_drop_down

I've subscribed for 5 years and have never had a problem. Great and varied programming. Affordable.

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Paul

July 13th, 2020 DETAILS arrow_drop_down

I love the amount of international programming they have.

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Linda F Daniels

July 13th, 2020 DETAILS arrow_drop_down

It is great. I enjoy their selection. They have something for everybody.

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Maria

July 13th, 2020 DETAILS arrow_drop_down

very good, variety of topics in movies and other programs. Also variety in various languages w/subtitles.

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Octavio

July 13th, 2020 DETAILS arrow_drop_down

Dependable service. Good selection of things to watch.

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Alexander Johnson

July 13th, 2020 Burbank, CA DETAILS arrow_drop_down
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I love Netflix. I wish they had more shows and more new stuff. I’ve seen it all but I’m loving it

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Suzanne curtis

July 8th, 2020 DETAILS arrow_drop_down

Helpful just enough tips and recommendations. Have been able to watch the seriesI missed. Great bing watching possible!

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Mark Berry

July 8th, 2020 DETAILS arrow_drop_down

Great value. I always find interesting content to watch with my family. I like the personalization option as well.

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Larry Heon

July 8th, 2020 DETAILS arrow_drop_down

Lots of movies and complete show series you can watch

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Sandra Killett

July 8th, 2020 DETAILS arrow_drop_down

Relative movie and documentary content is exceptional

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Stephanie J Newhouse

July 8th, 2020 DETAILS arrow_drop_down

I have been a Netflix customer for quite some time and have had no problems with their service

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Shirley Marshall

July 8th, 2020 DETAILS arrow_drop_down

I enjoy it for the most part. Wish I could find choices easier.

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Mark

July 8th, 2020 DETAILS arrow_drop_down

No complaints at all - steady, clear, dependable feed of programs when I want them