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8.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 5th, 2024

Netflix is a streaming giant and a leader in TV and video streaming service, largely replacing cable for many subscribers around the world. It offers a large selection of television shows and movies, with a library exceeding 20,000 feature items. Netflix is continuing to expand its library of award winning original content. 

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The Good

  • Large Viewing Selection
  • Affordable Price
  • Easy of Use

Large Library Selection

Netflix has over 3,600 movies and 800 TV series available for viewing for their subscribers. Netflix users can access their entire range of shows with unlimited streaming and can have multiple users streaming at any given time. Netflix's original series (such as "Orange is the New Black", "Stranger Things", "Black Mirror", "House of Cards", or "Bojack Horseman") attract even more customers to choose Netflix as their streaming platform. Netflix tends to upload an entire season of a show at once instead of episode by episode. This is attractive for those who would prefer to binge-watch instead of waiting between episodes. 

Affordable Price 

Netflix has managed to maintain relatively reasonable monthly prices. As of May 2019, its most basic monthly price is $8.99. Netflix also offers standard, premium, and family packages. These packages, which cost a few more dollars a month, provide better streaming quality and the availability to stream on multiple screens at once. This is great for families or friends who would like to share their account between multiple people. 

Netflix also offers a free, month-long trial which allows potential subscribers full access to their services.

Easy of Use

Subscribers can set up separate accounts for multiple viewers, including kids. This allows for parental controls to screen for inappropriate content.

Netflix has an algorithm that recommends movies and TV shows related to content the user has previously watched. A user can search for something to watch by title or genre. The interface is extremely user-friendly and intuitive. 

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The Bad

  • Long wait periods
  • Content changes
  • Viewing quality

Long Waiting Periods

When a movie or TV show is released on traditional television or in the box office, it might take a month or up to a year to be available on Netflix. Netflix has have a lot of great features but it also has a few drawbacks to its services. Mainly, subscribers have to wait to watch new seasons of popular tv shows. 

Content Changes

Netflix adds and removes content from their library all of the time. That means a favorite movie or television show is not guaranteed to always be available to stream. Movies and shows are frequently rotated, which means favorites will not always be available. You may be watching a show one day and it won't be available the next. 

Viewing Quality

Netflix needs high internet speeds in order to function at its best. HD is available with Netflix's Standard and Premium packages, but Ultra HD is only available on Premium. This higher viewing quality comes at a higher monthly price. 

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The Bottom Line

Overall, Netflix is generally more affordable than other providers, commercial free, plays in stunning HD, and offers a free trial period for potential subscribers to test out their services. Netflix has several great original series, an excellent recommendation algorithm to help you find TV shows and movies that you'll love, and the capability to create different user accounts along with parental controls. The main drawbacks are streaming quality and having to wait for new seasons of current hit TV shows.

For more information, check out the Netflix reviews from real customers below. Netflix consistently receives high ratings from the people who use its service. 

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Star Rating

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4.5

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2,181 Reviews

Review Breakdown

5 grade

57%

4 grade

30%

3 grade

7%

2 grade

2%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Bruce Kilmer

I'm between moves at this time and besides getting daily news updates through My Alexa, I so overjoyed to have Netflix as part of my Phone package with Verizon! Netflix has given me hours of enjoyment with a variety of choices ! Being disabled it helps to keep me entertained and my mind sharp ! Thank you so very much for contributing to my ongoing positive health!

1 week ago

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Karen

There are never any good shows or movies to watch anymore. The are all dubbed or in a very thick accent. It's hard to follow. Most of the movies are so old. something needs to change.

3 weeks ago

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Joan Filipiak

Get Solar with Trinity Sooplar and Sunnova! Awesome experience. We did absolutely nothing . The company handles everything and you watch your electric bill go way down. Ours went down by almost 60% the first month . We went from 275.00 down to 118.00 . What are you waiting for !! Call Trinity Solar today !

3 months ago

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Angela Weddington

I like that ya'll have very good prices and that ya'll put new stuff on this every week.

1 week ago

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Karen Hutton

I love Netflix as I an watch all my command murder shows at night all night if I want to

1 week ago

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daniel johnben

The good: Netflix offers a vast library of movies and TV shows, including a wide range of genres and a great selection of original content. It's super convenient to use, with a user-friendly interface that makes it easy to find and discover new shows. The ability to binge-watch entire seasons is a major plus for many people, and the option to download content for offline viewing is a game-changer for those on the go. Plus, the recommendation algorithm is pretty spot-on, suggesting shows and movies tailored to your interests. The not-so-good: One downside of Netflix is that some popular movies and shows may not be available due to licensing agreements. New releases can also take a while to appear on the platform. Additionally, while Netflix has a wide range of content, it's possible to feel overwhelmed by the sheer volume of choices. Lastly, the monthly subscription cost can be a factor for some people, especially if they're already subscribed to other streaming services. Overall, Netflix remains a top contender in the streaming world, offering a diverse selection of content with a user-friendly experience.

8 months ago Edited March 25, 2024

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Drew Schmidt

No complaints, Netflix always have something different and pops in the older movies from time to time that are great

2 weeks ago

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SC

I enjoy the Netflix service. We disconnected cable many years ago and this has been our go-to. There are shows for multiple ages and you can set a profile for each person in your family. I wish Netflix-created shows had a quicker turnaround for the next season. Waiting for the next season over months or even years is hard. I am overall happy with this service.

4 months ago

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Youngboy Hillsboro, OR

"Netflix is a game-changer in the world of entertainment, and I can't sing its praises enough! The vast library of content caters to every taste imaginable—whether you're into gripping dramas, side-splitting comedies, or mind-bending documentaries, Netflix has it all. The user-friendly interface makes navigating through the extensive catalog a breeze. The personalized recommendations are spot-on, introducing me to hidden gems I might have missed otherwise. The ability to create multiple profiles ensures that everyone in the family gets their own tailored experience. Netflix's commitment to original content is truly commendable. From compelling series to blockbuster movies, their original productions are consistently high-quality and often push creative boundaries. I find myself eagerly anticipating each new release. The convenience of offline viewing is a game-changer, especially for those on the go. Whether I'm on a plane or in an area with limited connectivity, having my favorite shows and movies available offline is a fantastic feature. Netflix's commitment to inclusivity and diversity in its content is also worth mentioning. It's refreshing to see a platform that celebrates a wide range of voices and perspectives. In summary, Netflix has become an integral part of my entertainment routine. The variety, quality, and convenience it offers make it a standout streaming service. If you're looking for endless entertainment options at your fingertips, Netflix is the way to go!"

11 months ago

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Johnnie Robinson

Great shows. Set accounts for the kids. New movie come out often. Great price. And can watch it on the go!

1 month ago

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Laurie Spencer

Best assortment of movies and documentaries. I was actually shocked to see how many Netflix made films and documentaries there are and are wonderful to watch. Love our Netflix

4 months ago

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Daniella Ribisando

I recently considered subscribing to Netflix, but after evaluating the service, I've decided not to purchase it. While Netflix is known for its extensive library of movies, TV shows, and original content. I do not like to buy something, so yeah. But the company is okay.

4 months ago

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Regina Hopes

Will recommend freedom debt relief super fantastic

1 week ago

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Hank Ricardo

Netflix is the cream of the crop when it comes to movie streaming. Can't wait for the Tyson - Paul fight. Only on Netflix. Netflix has the best shows and exclusives. Price went up,, but so did everything else. I love my Netflix.

6 months ago

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Alex

Netflix is my go-to streaming service for all my entertainment needs. With a lot of movies, TV shows, and original content, there is always something new and fun to watch there, with great excitement to watch any latest movie and tv shows. And making there subscription is very affordable.

7 months ago

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Milly

I really love Netflix because I'm able to stream a lot of movies in which majority of them are the latest ones. And also, I love that I can download to watch offline even though it will only be stored on the app but I love it still. It's a great platform I'm fond of.

7 months ago Edited May 9, 2024

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Md Ariful Haque Hridoy

Netflix is my old faithful. They have a massive library of shows and movies, and I love that they're always adding new content. However, I've noticed the price keeps increasing while some of my favorite shows have been disappearing. I'm starting to explore other options, but Netflix is still my go-to for now.

7 months ago

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Nuel

Using netflix for over 4years now and there has been no issues with it, only the price hikes lately that has been kinda not so good, evn despite the price, i would still pay for it because this the best place to watch unlimited movies without any interruption except your subscription, lol

8 months ago

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Ayomide

I love the wide access to multiple genres of movies but i noticed that some movies are not available to watch in my country which can be so frustrating. i would have to go and download on external website because of this issue or request for my international friends login details

8 months ago

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Stephanie Bloniarz

Netflix is the BEST! We find ourselves logging in everyday! The entertaining TV shows and movies are addictive! The app is easy to use at home, while traveling, on my laptop, etc... Thank you for providing us great shows to watch at an afforable price! Highly recommend! A+++++

8 months ago Edited March 25, 2024

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Nancy Christenson

I love to watch movies at my daughter’s house and she has Netflix

3 weeks ago

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shailendra singh Ahmedabad, GJ

Likes:- 1) There are lot of options from TV shows and movies to Netflix exclusives. 2) it's sleek and easy to use , which makes it easy to browse and find good content. 3) I can watch anything whenever I want, without having to wait for tv shows start or end. Dislike:- 1) regular increases in subscription fees make budgeting harder. 2) shows and movies disappearing without notice, leaving viewers with nothing to watch.

10 months ago

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Deborah Dyer Hendersonville, TN

I could not live without my Netflix subscription. Myhusband watches a lot of golf on out other TV, so I’m loving watching on our other TV my Netflix series and movies since we are retired. I have today just finished the two years of Series “Manifest” which ended wonderfully. Now I have a list of about 30 movies I have to begin, and about 15 series that will certainly keep me and my busy over the summer, into fall, and then the Netflix Christmas and Holiday movies will be here come December. It is worth what I pay per month to be enjoying the shows I watch. Since getting. Netflix, we have not been to a movie theater in over 8 years, and certainly have saved a LOT of money because we used to go 2-3 times a week at the theater. I get emails daily telling me what new Netflix movies are coming out for each month, and I watch the trailers and add them to my LIST of ones to watch. Since subscribing to Netflix, 3 of my friends have also subscribed and also enjoy it as much as we do.

1 year ago

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jennifer thompson Prospect Park, PA

I have been a customer of Netflix for several years now. I started using Netflix when they offered DVDs at home through the mail. I have not had cable in my home in several years and Netflix gives me the freedom to be able to watch movies that I would not be able to see otherwise. Although I am a little upset with the rising price, I do understand because of the rising cost of the economy. Netflix is also great because while I am away on business, I can put my information into the hotel room and watch my movies wherever I go. I love that it has a variety of things for the entire family to watch from my five-year-old to my 18 year old.

1 year ago

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Amanda N Blake Maxwell Harriman, TN

I’ve had Netflix for over 8 years. I love it so much that I stopped my cable package && just kept my Wi-Fi because it was literally all we ever use now. They have a great selection of movies && TV shows. They always have new releases so you should be able to find something you haven’t seen before because they do always add new movies && TV shows. They also have amazing customer service. Out of all the years I’ve had them I have only had to reach out twice. (Both my own fault not NetFlix’s. They helped me with the situation very fast && correctly! I’ve had other streaming services but, Netflix is by far my favorite. I think I’ve tried them all && I have only kept Netflix && Amazon Prime. I don’t really use Amazon for watching movies. I just use it for fast shipping && other prime benefits. I will continue to keep Netflix for sure! I love the selection they have && how easy it is to navigate on my smart TV && phone. Others places just really can’t compare. One thing I don’t like about Netflix is that they went up on their prices && before the price was great! Hopefully they don’t go up anymore because that’s the one thing that will cost them a wonderful customer.

2 years ago

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JR Parrish Lexington, NC

Have been using Netflix for s long time since they were a mail order DVD company. And still watch them today and still discovering new shows and movies that I wouldn't have been into wheil.i was a kid. And tbh I dont get why Netflix is getting all the hate it is. People need to realize Netflix is an icon and paved the way for many of our streaming sites we have today. If Netflix were to just up and stop its company just know that it would go out as a legend and never forgotten like its predecessor blockbuster. I would really hate that tbh. Cause rn netflix has got me back into binge watching shows and am currently watching The Sandman by Neil Gaiman. Might even start reading the books to. So thank you Netflix.

2 years ago

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Craig Slist Oak Harbor, WA

Netflix is the KING of streaming platforms that others should follow if they hope to succeed. A few of the features I like are the ability to like or dislike a movie or show. This helps with the Netflix analytics to help pick other movies you may like and keeps those you wouldn't off your recommended list. Another bonus to the like or dislike feature is it allows you to quickly see if you have watched a movie before or not and is a feature some other major streaming services don't offer. Finally, Netflix is starting to make their own content via movies, comedy, shows, etc....I give Netflix 5 STARS!!!

2 years ago

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Ashlyn Elwood Roswell, GA

Netflix is by far my favorite streaming service although I'm not sure if it really qualifies for that title. When I think of streaming I tend to think of live shows and thats the only negative to Netflix... nothing is live. However, they are constantly adding the latest seasons to the most popular shows and they also have a wide variety of things you can watch. They even produce their own exclusive shows (Netflix Originals) which have great production quality and are incredibly binge-worthy. Netflix is in my opinion far ahead of the other streaming services in terms of the quantity and quality of shows they offer.

2 years ago

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KimDugan Kailua, HI

Netflix has stood the test of time by adding and growing streaming options. There are movies and TV shows new and old as well as Netflix originals that branch across the genres. I think of the streaming platforms, Netflix has the cleanest interface and most user-friendly format. Where Amazon Prime and Hulu Plus require a longer navigation to the search bar, Netflix search function is accessible from every row of shows/movies. The only downside to Netflix is it seems to have faster turnover rates for content - meaning that some streaming options are not available for as long (I assume due to licensing limitations, etc.) as other platforms, but it varies. I'm heartbroken when a lot of the options are pulled, but ultimately, I think of all of the streaming platforms, Netflix is the one that definitely will not go anywhere.

3 years ago

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Bittermac Lawndale, CA

As streaming becomes the main way to watch TV, Netflix is kind of where you start. Several hundred hours of quality shows await. Series, movies, documentaries, and stand up comedy concerts. I watched 2 seasons of Daredevil, 2 seasons of Luke Cage, 1 season each of Jessica Jones and Iron Fist just to watch the Defenders mini series. Then back to watch a 3rd season of Daredevil, 2nd and 3rd seasons of Jessica Jones and 1 more of Iron Fist. That is well over 100 hours of tv alone! Pricing seems low for the value. Never dealt with customer service because I have never had a problem in 8 years. Highly recommended.

3 years ago

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Christine Vrooman Troy, NY

Shame on you Netflix! How could you take advantage of faithful patrons who depend on your services to get through a pandemic. Really! Netflix undoubtedly profited during from this pandemic and increased members. Therefore, Netflix mind as well take advantage of the situation even more by increasing g rates? Have a heart and empathy towards your loyal patrons and new members. Have Netflix forgotten that we are in the middle of a pandemic? People are mostly unemployed, facing foreclosure, maintains home schooled children. “God” don’t like ugly! or greed! Most people resorted to becoming a Netflix member because it was meeting their financial budget. Not to mention keeping their children occupied with movies without added expense. . What a betrayal for those joining Netflix during a pandemic. The public mind as well joined their local cable service or shopped online for DVD’s. Unfortunately, for Netflix your greed will cause more of your members to cancel. As like me, I’m retired and on a fixed income. Some are living without income. Netflix, this is not the time to increase rates. Netflix will benefit more remaining at the $12.99-$15.99 rate which most can afford. At the end of the day, Word of Mouth Rules far better than unexpected rate increase. Sometimes, America can be so greedy and consumed materialistically. However, most consumers seek a bargain within their budget. This pandemic is, in my opinion, God’s way of saying “stop and observe your life” and it’s rewards. However, ..... no one is listening. Netflix, try putting the people first, for a change. Be safe! From a concerned member! On Saturday, January 30, 2021, Netflix Hi CHRISTINE, We’re updating our prices to bring you more great entertainment. Your monthly price will increase by $2 to $17.99 on February 28, 2021. During a pandemic Netflix would be cruel and a betrayal to increase rates. Netflix is profiting greatly as is and does not need to increase rates at this time. People and devoted patrons and new members deserve patients abs understanding during this difficult time. better!

3 years ago

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Julia Halliday Pleasant Grove, UT

I have used Netflix for the past 9 months and have been very pleased with how it runs. Netflix has TONS of movies and TV shows to watch. I usually have no problem finding something to watch every time I watch Netflix. I like Netflix better than Amazon Prime because Amazon Prime has very few free choices for movies and/or TV shows. Most times I use Netflix rather than Prime because I don't want to pay to watch that particular show. I'd rather pay a monthly fee and not have to pay for extra things. Netflix charges $8.99/month and you don't have to make any extra payments which is really nice. The one thing that is frustrating is the fact that Netflix doesn't keep all of its shows on the service at the same time. They take shows off every once in a while, which can be rather annoying if you want to watch a show and only have a few weeks left to watch it before they take it off of Netflix. However, the Netflix originals are usually always available, and fun to watch, and even if a TV show or movie you like gets taken off for a little while, you can usually find something else you like to watch!

5 years ago

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Susan g

Price to high. Always having to verify account when I travel. My weekend may consist of 3 different places. It's aggervating then I have my kid calling asking for me to fix account because they can't watch at home until I verify the account is correct. Again. All these extra verifications to make sure your not account sharing is ridiculous. The only reason I have kept netfix is it doesn't use as much data as so.e other platforms to run. Since where I live is no high speed you have to have satellite or jetpack and those are expensive for the little amount of data you get

4 months ago

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iris nunez

The Netflix original shows and movies are always great when I see them the selection Netflix has has gotten way more better over the years and I continue to enjoy them

4 months ago

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Jaden Paul

Netflix is my go to whenever I’m bored Netflix is a best movie streaming platform so far no ads or any advertisements i will definitely give Netflix 5 good stars

5 months ago

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Richa rawal

Netflix has played a crucial role in helping out in providing all top node edge movies to me at a single platform , also along with movies it also provide me latest cartoons and drama shows which saves my time in searching different platform for different movies.

6 months ago

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Kyla lisa

Netflix has been the best streaming platform I like the way I can stream the trailer of the particular movie that I wanted to watch and I like the ease of picking up from where I left the movie

7 months ago

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Drey Greg

I like Netflix app It doesn’t consume my phone storage their plan is very affordable for my family I can even share my login for family and friends and I like the way I can grouped my favorite movies on my Netflix app

8 months ago

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FAMUYIRO OLUWATIMILEYIN

Netflix has been our best streaming app so far in our home they're very reliable they have both series and old movies that's very interesting what I like about them is the way they notify me once they added new movies

8 months ago

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martins timothy

They need to work customer service other than that they have great shows and and it’s good for the kids The best thing is that you can use Netflix on multiple device and sometimes it hard to watch some shows because it keeps asking me to login most of the times

8 months ago

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Verified Customer

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Tony

this is the best streaming service currrently available. Their set up is easy to navigate thru, and they make good recomendations based on your view history.

4 years ago

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Tony V

sold company with great content, must have service.

2 weeks ago

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Cardwell Sarah

As a long-time user to netflix, I've had to opportunity to explore its vast library of content and experience its various features. Netflix remains the best of all because of it's ability to provide subtitles, fantastic movies and the ability to download content for offline viewing

9 months ago Edited March 27, 2024

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MC Swift

I have had a Netflix account since they started, they have definitely made great strides in the business world and I love their content, and the fact that you are not constantly bombarded with ads, and commercials, there is always something to watch I do wish they would finish some of the series they started but regardless it's been addition to life

9 months ago

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NANCY Malone San Antonio, TX

We love Netflix and have been subscribers for 15 years. First, the DVD service, which was excellent. Now, we stream and are very happy with the smorgasbord of movies, docs, tv shows - old and new, and reality shows. We love binging on a rainy day.

9 months ago

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Amani Patel Harrisonburg, VA

Netflix is a wonderful streaming service that offers such a wide selection of genres and entertainment. Out of all of the streaming services I use, I typically rely on Netflix because of its wide select and its ability to offer almost anything I am looking for. Would definitely recommend!

10 months ago

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George 97 North Bergen, NJ

Netflix is easy to use and has a user friendly interface which is very easy to navigate. It's multiple screens option allows each member of my family to watch a specific show of their choice on a separate device using the same account and no additional subscription without conflict of interests

10 months ago

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David Miller

Netflix is an absolute game-changer in the world of entertainment. As a subscriber for years, I can confidently say that Netflix is a fantastic platform that offers an unmatched streaming experience. From its vast library of TV shows and movies to its original content, Netflix has something for everyone.

11 months ago

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KIMBERLY & TINA CREAN Peoria, AZ

By far the best streaming service out there. It’s always up and the new content can’t be beat. It’s got the best shows and the best streaming quality with out any glitches. Love my Netflicks. One criticism is that any movie not in English is not labeled, what language it is in, and I would like to know that ahead of time.

11 months ago

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mary martin Bossier City, LA

I have had Netflix off and on for the past several years. The pricing has been pretty decent and the variety of content changes regularly so it keeps me coming back! So many possibilities of things to watch on Netflix from shows, series, new release movies etc! I have several streaming services but Netflix is one of my Staples that I will continue to keep in my home from here on out!

1 year ago