Crunchyroll

Name: Crunchyroll
Rating: 3.5

Is This Your Business?

3.5

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66 User Reviews

4.1

Overall Score

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3.5

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66 User Reviews

4.1

Overall Score

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The Good

The Bad

Bottom Line

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Company Details

Monthly Price

Starting at

$6.95

Minimum Contract Length

Monthly

Number of Reviews 66

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: June 1st, 2024

Crunchyroll provides anime on demand giving users access to thousands of hours of videos and different episodes of popular Asian content. This online service was founded by UC Berkley graduates in 2006. There are more than 5 million users of Crunchyroll's online service.

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#3 YouTube

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The Good

Device availability
Premium options
Great user experience

Variety of Streaming Devices

Crunchyroll works on a large variety of streaming devices such as, WiiU, Chromecast, XBox One, XBox 360, PlayStation 3, 4 and Vita, Apple iOS, Windows Phone, Apple TV, Google TV, Roku.

Plenty of Content

While Crunchyroll is designed for a very niche market, there is a lot of content available online.

Premium Option

Subscribers can upgrade to a Premium or Premium+ account and have access to even more features such as; all anime and drama within one hour of airing, all Manga, live streaming on all devices.

Social Functionality

There is an element of social functionality included with Crunchyroll; chat rooms, a place to get video recommendations, and an area to compete in contests to earn badges. Even though Crunchyroll is a narrow, very specific market, anime fans receive a lot of great features with Crunchyroll. From a large option of devices to stream videos to a fun social element, Crunchyroll creates a great user experience. In addition, subscribers have access to a very large database of videos and can choose to upgrade to Premium or Premium+ to access even more content.

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The Bad

Poor quality streaming
Lacks English-dubbing
Customer service

Poor Streaming Quality

The quality and resolution of streaming is poor compared to Hulu and Netflix.

English-dubbed Titles

Crunchyroll lacks English-dubbed titles for their videos. While there is a list of titles that include English dubbing, the list is disorganized.

Limited Customer Service

While Crunchyroll does have a pretty thorough FAQ, customer service overall is very limited.

Focus of Service

While Crunchyroll has a ton of content for their "anime on demand" market segment, their efforts to amass all anime did result in a loss of quality. Even though Crunchyroll is geared towards a specific market, there are some concerns to note with Crunchyroll's service. In addition, their streaming quality is poor at times and they lack English-dubbing for their subscribers.

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The Bottom Line

Crunchyroll is not a traditional streaming platform due to the limited subject manner they host on their website. While they offer a wide variety of anime content, those who want to see content in other genres will have to get an additional subscription. Though they have a fun social component, overall, the quality of video for the paid subscriptions is considered relatively poor. We recommend reviewing the top rated companies before making a final decision.

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User Reviews

Star Rating

3.5

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66 Reviews

Review Breakdown

5 grade

36%

4 grade

23%

3 grade

15%

2 grade

1 grade

24%

Sentiment Criteria

Value

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Quality

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Service

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Timothy Capps Lakeland, FL

To whom it may concern, I have been a Crunchyroll premium subscriber for 3 years. I have never had any problems and have been very pleased with my account. Yes at times the streaming can be poor, but it is still way better than trying to find some anime on youtube or some other anime site and i did say "at times" about half the time I stream at 1080p with no problem. The premium membership is worth it and cost no more than netfix or hulu and if your looking for anime neither of those compare to Crunchyroll. As far as customer support goes, even if it is limited, there is practically no need. I really cannot remember a time I had to use there customer support because everything always works. Have I had my phone stop working, yes. Have I had my PS3 stop working, yes. Have I had my internet cut out, yes. But these are all normal problem that have occurred over 3 years and it has never been at the fault of Crunchyroll. Lastly, yes Crunchyroll will not have every single anime or drama or manga, but does netflix have every movie or telvision series, No. I would highly suggest Crunchyroll to anyone, anytime, anywhere, because I have always been completely satisfied with Crunchyroll.

8 years ago

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Sinister Babe Kyle, TX

Really enjoy crunchroll I’ve been on here since 2007 lol and getting to watch my favorite anime’s has been awesome. You have the two choices also of dubs or sub episodes at a very great monthly price

11 months ago Edited January 15, 2024

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Cade Boudreaux , FL

Crunchyroll is am amazing website. It’s head and shoulder better than other service for anime. It’s very cheap being under $10 and has the widest catalog of anime I’ve seen. I’ve used it to watch Naruto and plenty more of my favorite anime.

4 years ago

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Abigail scoville American Fork, UT

Crunchyroll has never ceased to disappoint, the selection of anime on this site is extensive and can keep you busy for hours buy not paying a thing and just having to watch a few ads here and there. If you wanted to spend some money to avoid the ads you can pay for premium but I personally think it tops the mark for most easily accessible anime watching app on any device.

6 years ago

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alexisblige Tallahassee, FL

Crunchyroll is my favorite streaming platform to watch anime. They truly have every show there is and often come j to clutch. Especially when Netflix or Hulu only have partially season.

3 years ago

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Corey Smith Tallahassee, FL

I first learned of Crunchyroll from a friend in high Schoo and I have been using it ever since. I am so happy with the service that I get and the items that are sometimes that on sale on the site.

4 years ago

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William Monday Knoxville, TN

I started using Crunchyroll about six months ago and it has been great, good variety of shows if you enjoy subbed anime a few of the shows are dubbed also. Would recommend this to anyone who wants to get into anime.

5 years ago

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Rocio Diaz Tallahassee, FL

Crunchyroll is the one and only place to go when watching Anime. They have all of the classics and hundreds of different shows per genre. The pricing is also adequate, as the variety of Anime here is a lot greater than any other streaming service.

4 years ago

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Alyssa American Fork, UT

BLESS CRUNCHYROLL. Doesnt have everything but has a lot of stuff, also has subs and dubs for a lot of things, has simulcasts and keeps track of what you have watched. Have had occasional experiences with trouble loading but it's not frequent and is probably usually just wifi issues. (Also love the crunchyroll shop!)

5 years ago

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Mildred Carter Woodbridge, VA

Crunchyroll is by far the BEST source to stream anime. There's both older anime, as well as newer releases. If you want to go through and watch the entirety of Naruto, you can. If you want to go through and watch Hunter x Hunter, you can. It's fantastic. Not to mention they also constantly give out guest passes that you can give to your friends.

6 years ago

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Zayden Dumas

I love watching anime and i never found a app better than cruchyroll but the prices are a little high but worth it

6 months ago

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Misty Peoples Independence, MO

I love this service and so much to stream from. My family loves it and at the right budget. I just love the movies and tv series. My daughter enjoys all her favorite cartoons thañk u guys

1 year ago Edited June 13, 2023

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Elder Terdkin Green Cove Springs, FL

They cant even get the free version together so im never paying for it, I have even moved onto Tubi to finish off an anime I thought only Crunchyroll had. they blast you with commercials, the app freezes, you have to restart it and then more commericals, so at this point you have wasted over 5 minutes just to start the show, then 2 minutes in, more commericals and if you rewind for any reason, it goes back through the commericals again. Thats when its not freezing mid commercial, it also doesnt remember which episode you were on, even though it knows you watched it, so if your on episode 80 and accidently click out of the episode, it makes you click through the 79 other episodes all over again. Funimation and Tubi have much better functioning tv apps and I am currently using those instead, the app is beyond frustrating and they dont have alot of dubbed animes if you like english when compared to Funimation. I never purchased the sub for Crunchyroll cuz if it works that poorly while free, why would I waste money on it?

3 years ago

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Leonard Leo Potomac, MD

Offering primarily Asian movies and anime, CrunchyRoll is a great service. Along with their free limited service which rotates the selections every other month or so, the paying service offers a greater selection.

3 years ago

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John Stafford Rockford, MI

I can't even cancel it. I tried watching MHA 4 months ago but gave up because even with premium I couldn't actually get through an episode, but I figured since I was doing the free trial it was fine and I cancelled. Four months later I just saw another charge on my card, even though I've attempted to cancel every month I've seen it show up. They are forcing me to get a new credit card which is INSANELY inconvenient because now I need to reset payment methods for everything in my life or else I'm paying a monthly tax to the scumbags at Crunchyroll for something that I didn't even want to use. I know these thieves are never going to give my money back, but even after trying to contact them my account is still active. This is because humans don't work there. In fact, there's no way to cancel a subscription at all: they just hope that people forget about their subscriptions and when the customer actually wants to cancel the only way for a them to do anything is to send an email that goes directly into their trash file. A waste of money on something that I never even intended to pay a cent for. The one thing I can say is that they helped me learn that even if you cancel things in time, never EVER do a free trial where they get your payment information first. I feel like I've been actually scammed.

4 years ago

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Violet Acosta Stewart Gulfport, MS

I absoloutley love Crunchyroll. I have discovered so many new animes I never even heard of and it has Brauden my horizon as to what animes would be good and bad.

4 years ago

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Nicholas moss

Could not find any titles dubbed in English, something that they don't advertise, there was no options to give feedback and you have to wait to cancel free trial. A very sloppy job in all, was exited for months to try it thinking that once I paid for it I would have an option to select English Dubbed titles as the descriptions and summary's are all in English. Spent the whole first day combing through them trying to find something that I didn't have to read to enjoy, what a massive disappointment! And then not to be able to give the company feedback so they might be able to remedy this was annoying as ..... Well I'm sure you get it.

8 years ago

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Rinny Fischer Ballwin, MO

I have a few complaints about Crunchyroll, mostly that they boast an extensive library of anime, but they lack most anime that was exposed to the US in the 1990's and early 2000's, which is what millennialis, who will be primarily ordering their service, want to watch. Not one of my top 10 animes are available, and for a streaming service specializing in anime that's quite a few. My next complaint would be the amount of ads that you have to sit through, I primarily watch anime that only streams for about 10 minutes per episode, and I have to sit through 4-6 ads per episode, depending on how many times it glitches out and shows me the same ad over and over! That too many ads for a service I pay for! My third complaint would be that the free trial is misleading. The 2 week free trial period was NOT supposed to be for the premium membership, but had all the features of the premium membership like having a que (which is bogus, and should be for the standard membership.) and ad-free, and with a much better streaming quality. Once you pay for the standard membership the quality drops off DRAMATICALLY. I would keep close track of your free trial membership and cancel fast once it's up, in my opinion it's not at all worth paying for.

8 years ago

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Jasmine King New Orleans, LA

Crunchyroll has a very wide variety of anime and tv shows available, and has an easy to navigate and convenient design, but the constant ads do get in the way of truly enjoying it. However, the premium subscription is fairly cheap and I am considering subscribing.

4 years ago

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Ashley Pleasant Grove, UT

I downloaded this on my smart TV just for my grandson that is really into anime. His favorite show is Attack on Titan! Its free or you can upgrade to premium for only $6.99 a month. I think it is awesome to have Crunchyroll specifically for lovers of anime. I would recommend it to both old and young!

5 years ago

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MaKayla Christiansen Provo, UT

Crunchy Roll is such an amazing source to watch all of your favorite anime’s. They have so many selections when it comes to the different genres of anime. They add shows almost right after they air in Japan. So it is amazing to keep up with my shows.

5 years ago

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McKenzie Christiansen Provo, UT

I love Crunchyroll. It’s the only place I go to watch Anime. Always has the latest releases as well as old classics. Super easy to navigate through the platform and has a wonderful variety of anime.

5 years ago

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Fernando Delgado Tempe, AZ

I love using this to watch all of my animes. It's pretty convienent. I don't think it has all of the animes I look for but it has a pretty large variety. Only thing I don't like is the constant ads, which could go away if I paid.

6 years ago

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Anne Tallahassee, FL

Great place to watch anime, it has a variety of genres. It's also a great places to communicate with fellow anime lovers. However, the ads were a little raunchy at times...

4 years ago

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Lee Daphne, AL

Used the free service for a few weeks and decided to switch to the paid add-free account. My account is saved but I am not getting the add-free service because I "can only have one free trial per payment method" even though I never used the card. Me and MANY others have run into this problem without any means to navigate the issue. All prompts lead us back to the same message. Crunchyroll hasnt answered anyone asking for help and their customer service site is a joke. I dont know why people hype this site up so much...

7 years ago

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Kenneth Okerlund

I am a big fan of watching Anime with subtitles instead of it being English dubbed, but if you prefer the English dub then probably not for you. I like how there are so many platforms that this runs on, but their site/app it just feels clunky and laggy. I have a hard time getting consistent loads for videos.

7 years ago

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MMikael

A Good site for people who like anime and manga. There is some interference's in steaming time to time but most of a quality is good. I hope that site has a better tools to list series I like.

8 years ago

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Laura Meghan Brooks Orlando, FL

Crunchyroll recently had a promotion in which you get a free japancrate for signing up. After months of emails to japancrate and crunchyroll they've decided not to honor the promotion. Japancrate stated that crunchyroll duplicated the promo codes and didn't generate more and will not respond to them. Crunchyroll stated that I can delete my account but they aren't honoring the promo anymore. Japancrate said there were many people with the same issue and they will send me free samples and coupons. I believe Crunchyroll was deceptive in this promotion and never had any intention in honoring it.

8 years ago

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Zac Cannon Long Beach, MS

I enjoy watching all the different types of shows available. They are entertaining and provide variety. The anime that is available is extensive and it is nice having somewhere to go to see it for free.

4 years ago

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Taylor Walker Provo, UT

I really like anime so I really like this service. They have a huge selection of anime both old and new and they seem to be pretty up to date with current seasons. I also like that it can be free with ads.

5 years ago

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Liana Colorado Springs, CO

Their selection of titles is some of the best around, with good free options. Honestly, I would go with the free option over the paid options if you are willing to be a week behind or only binge watch. However, their player is ancient, still relying on flash.

5 years ago

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Joshua Langley Mesa, AZ

A lot of content is free and the payment for full access to all shows is reasonable. All shows have subtitles and many have both subtitles and dubbed English versions. Commercials are nonexistent with a membership.

6 years ago

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Imperio Anderson Yuma, AZ

The Roku Crunchyroll sucks so much that I'm trying to find the most places to leave one star. I'm so mad. They have no subtitles on English dub and this anime I'm watching just started in Japanese and wont give me subtitles. AHH!!

2 years ago

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Madelyn Gulfport, MS

CrunchyRoll is a great place to watch and stream many animes or international dramas. Definitely recommend for any Asian-fans!

4 years ago

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alberto villasenor Woodinville, WA

Their collection of old and new anime is solid. However they have the worst "Customer Service" ever it's very slow and its rare when they fix your issue. The service itself is also really awful at switching between devices and keeping track if your a premium member. would not recommend to anyone.

5 years ago

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Emerald Scott West Jordan, UT

I use the free service and it is alright. I don't mind waiting for the episodes, but the apps on devices are severely lacking in available options to watch.

7 years ago

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Trey Farner Norcross, GA

My girlfriends nephew downloaded the app for crunchy roll on my phone and I remember nothing being wrong with my phone until I downloaded this app. Once it had installed my phone froze up and I couldn’t use it. I had to completely reset my phone. It was sad cause I did not want to be mean to the little guy but I just did not want to break my phone.

4 years ago

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hmarashi Newark, NJ

I’ve had crunch roll premium for a year now. Easy access to all the anime I wanna see is a godsend. The platform is very intuitive and easy to use.

4 years ago

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DeeDee G. Norcross, GA

If you like subbed anime go no further than chruncyroll. You get a huge selection of anime and they're constantly adding new stuff. High reccomend.

4 years ago

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Rischelle Mikkelson American Fork, UT

We started using cruncyroll to stream anime. It has a great selection for anime, but we have found it to be very spotty in reliability. Sometimes we get great streaming and other times all we get is buffering.

5 years ago

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Alain Orem, UT

Crunchy roll is great for finding the perfect anime. For me Attack on titan, Dragon Ball Z, Yugioh. Quick internet and speedy advertisement/commercials.

5 years ago

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Spencer Scoville American Fork, UT

I rather enjoy watching my favorite anime on my phone for free. I love how many options there are and how easy it is to navigate.

6 years ago

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Alex miller Gilbert, AZ

Crunchyroll is a great place to view all my favorite anime shows any time I want, because of their convince and great selection.

6 years ago

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Cody Enslow Pleasant Grove, UT

Best place for finding good anime’s. There’s a few that I couldn’t find though and I’m not an avid anime watcher, so I was surprised to have any trouble.

6 years ago

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wanda Saint George, UT

you can use this FREE or pay for the upgrade to avoid commercials and ads. i chose the FREE because i wanted to see what the difference was from all the others. in the first 20 minutes, i counted over 5 commercials and ads. due to the many ads it kept buffering which was so annoying. then i will just log me off for no reason. was not impressed with Crunchyroll.

6 years ago

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Luke Swierczynski Troy, MI

Service used to be better, wish they had more dubs and access to simulcasts from abroad. I find that funimation has better access these days.

3 years ago

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G GA

Well worth it if you're a fan of anime or if your children are like mine. Huge selection at a good price. Definitely worth it.

3 years ago

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Brittany Elkton, MD

I downloaded the app and wanted to see the anime selections available. I clicked one anime and it asks to try prime for 14 days free. I said no. Proceeded to watch the anime but it rolled nothing but ads for half an hour.

9 years ago

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Josh Harold Dallas, TX

I love crunchy roll. It’s so easy to use and I can get all the shows that I can’t find anywhere else on it.

4 years ago

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Holly Brown Saint Amant, LA

Not the widest selection of anime available, but still includes series exclusive to them, including my favorite, Digimon Tri. Not a horrible service, but a multitude of ads.

4 years ago