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Blockbuster On Demand

Is This Your Business?
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2.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 19th, 2020

As the rise of online TV streaming services started to emerge Blockbuster rental stores have slowly closed many of their doors. Blockbuster has teamed up with Sling TV, moving all Blockbuster on Demand movies to Sling TV's platform.   *Visit Sling TV's Review or View the Top Rated Companies*

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2.0

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23 Reviews

Review Breakdown

5 grade

17%

4 grade

4%

3 grade

4%

2 grade

4%

1 grade

70%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Vicky Hall Mount Vernon, OH

I'm disapointed, wanted to watch a movie on Blockbuster on Demand, movies ranged from 3 to 4 dollars.. and there was no monthly fee. Now I find you have changed it all... now its Sling TV... and you want me to pay 20 bucks a month, even if I am not watching. Im sick of companies upping the prices. I liked it the old way, pay when you watch. Not signing up for Sling TV... I dont want TV.. I want movies.

8 years ago

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Ron Boston, MA

I just purchased a movie on blockbuster on demand, and same as these other complaints dating back to atleast December of 2014, I get the picture BUT NO SOUND!! This is absolutely uncalled for, unprofessional and a complete scam, with no customers service phone number just e-mail, this was a waste of money. No wonder the company has closed many doors throughout the US my only regret was I WISH I would have read from this website before I purchased!! For I now know I wont see a refund or get help. I have roku, and MGO is the way to go to rent new releases!

9 years ago

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Soyini Coke Atlanta, GA

Blockbuster on Demand is a disaster. On at least 3 occasions, I have tried to rent a movie and watch, with technical issues that made the movie unwatchable. Of course, they have absolutely no technical support. I give up. I'm going to remove the app from my computer and go with Netflix. Don't waste your time or money.

9 years ago

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marlene perez Miami, FL

I rented two movies and no sound no phone number to call to ask for help just email and I'm sure its going to be them saying its my fault but something needs to be done I pretty much just threw ten dollars away not happy at all

9 years ago

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athas17 Reseda, CA

Several times I tried to rent a movie to watch on my desktop or tablet. I kept getting a message saying the service was unavailable. This was over many weeks. I tried uninstalling then installing again. Same problem, so it wasn't on my end. I uninstalled one final time and rented a movie from Amazon. Goodby B-on-Demand!

9 years ago

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Kristi Minneapolis, MN

I too have had no sound every time I either watched a trailer or rented a movie on Blockbuster on Demand through my Roku since late last year. I played around with the audio settings on the Roku and it actually worked. I think it is stupid I had to figure this out on my own, when it in fact worked just fine mid last year . . . VERY ANNOYING!!!

9 years ago

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Brooke Steele Kalamazoo, MI

My son is deaf and although I am offered closed caption through blockbuster it does not work. Several movies I chose I paid for and they would not play. There is absolutely no one you can call to help you through these issues. Over all poor customer service.

9 years ago

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steve D Portland, OR

Third time I have rented a blockbuster movie through my roku and low and behold no sound. Video with no audio. Total ripoff. All the other channels on my roku have sound and work fine but blockbuster let me down again. Be careful if you click on the purchase button because you may have to watch the whole movie without sound.

9 years ago

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robert perry Portland, TN

I rented two movies and no sound no phone number to call to ask for help just email and I'm sure its going to be them saying its my fault but something needs to be done I pretty much just threw ten dollars away not happy at all

9 years ago

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Alyssa Hamburg, NY

I purchased a rental via Roku using the on demand app. I had a picture but no sound. I called to complain but the numbers listed as customer service numbers were out of service. I do NOT plan on EVER renting again. Waste of money and bad customer service! I was VERY DISAPOINTED!

9 years ago

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Rosieg Quitman, AR

My dad has this app on his Roku. Three times that I've visited we have rented Blockbuster movies....each time there is picture with no sound. He has called about this each time and Blockbuster has NOT refunded any of the money. Terrible customer service, we would much rather watch Netflix, or pay the extra money for MGo which actually works.

9 years ago

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Dylan Curtis Pleasant Grove, UT

I had this for about a month back in 2014, the library was immense, so much to choose from. It would be perfect if I was convalescing.

5 years ago

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Erin American Fork, UT

block buster on demand is a perfect and easy way to get movies. there are so many movie options and the play back is close to perfect

6 years ago

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Clint C. Skinner Brazil, IN

set up an account, paid for the movie after watching the trailer and I keep getting an error message about the content was not authorized for playback. So basically I lost my money! Buyer beware, do not use this app!

9 years ago

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Brian Topeka, KS

Poor streaming quality, clunky interface, sound did not work with standard settings on my Roku. Blockbuster has obviously not improved since their stores all folded. Still a horrible company.

9 years ago

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Audrey Mitchell Managua, MN

Blockbuster on demand is a decent way to find movies and videos, but not my favorite when it comes to good pricing.

4 years ago

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Tracy Womack Cedar City, UT

Blockbuster on Demand is awesome, they are so easy to use and their services are really great!

5 years ago

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Mazi Marcel Womack Cedar City, UT

Blockbuster on Demand is great and has great quality shows and great customer service.

5 years ago

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Caroline Ling Washington, DC

Didn't work at all. No problem taking my money though. Only an email customer support, so I'm left without a movie despite having paid.

9 years ago

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latoya Vandalia, OH

I have purchased 2 movies, both times I see the movie but there is no sound.....they need to fix the application for Roku. On my phone it works fine.

9 years ago

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Nathan hanzel Saratoga Springs, UT

Their service was very intuitive, although I wish that it would be able to appeal to a wider market.

6 years ago

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Darius Williams Alexandria, VA

had it for a while. and videos kept buffering even though i had a wired very fast internet speed

5 years ago

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Makenzie Wallace Ardmore, OK

I rented The Duff for $4.99 and the sound didn't work.

9 years ago