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SunPower by Sun Solar Reviews

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6.7

Overall Score

Star Rating

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4.2

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60 Reviews

Review Breakdown

5 grade

67%

4 grade

10%

3 grade

8%

2 grade

2%

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Marc Gregory Mertz Three Rivers, CA

The system has underperformed for the 2 years we've had it. I've had $2000+ net bills with SCE and the "guarantee" provided by SunPower gave be a $141 gift card. The installation crew was disrespectful towards our property, causing damage and not even apologizing.

3 years ago

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Robert Loya Fontana, CA

SunPower Sucks! They placed their panels next to a tree. They have underperformed for ten years and have done nothing to fix the problems. My roof has leaks because of the installation of the structure that holds the panels. I have been complaining for years over the phone and they say they can't find the recordings. If something goes wrong with your system they don't take responsibility. If you have a system make sure you document every phone call and interaction with this company. Including the interaction with the 3rd party companies that they send. If you have an inverter go out you have to pay the energy company and Sunpower's monthly payment. You will be paying twice the cost for your energy. They don't care as long as they get their payment because it is part of the contract. It took 3 months for them to replace the inverter. They will ignore you.

1 year ago

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Jeremy Dirks Fresno, CA

Great product, have not run into any issues at all in the years we have had the system.

3 years ago

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KAREN KACZMAREK Taft, CA

Very professional service technicians and helpful office staff

3 years ago

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Duane Bright Bakersfield, CA

Haven't had Sun Solar for 18 months and am still getting bombarded with spam

3 years ago

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Kyle Bakersfield, CA

I liked the old owner that left, the other owner is horrible

3 years ago

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Mark Strayer Denver, CO

Terrible presentation. Made it seem like it's next to free, but the bottom line was outrageous. Rep was a bit over-insistent. Product looks promising, though...

2 years ago

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Leslie Hamilton Davis Bakersfield, CA

We have a high true up we were assured would not happen.

3 years ago