SunPower by Sun Solar: Read 60 User Reviews From Real Homeowners

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Verified Customer

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Pamela Quick Bakersfield, CA

Any questions we might have are always answered quickly. Our system has been operating over a year without one single problem . The right amount of panels were installed. They are producing more than enough power for our home!

2 years ago

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Eric Poore Bakersfield, CA

As a retired building inspector, I watched the install with great care.What I observed was quite unusual from from all the other solar companies. They were all very professional and very. There installation was the best l had seen in all the years I inspected solar installations.

2 years ago

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Thama McAfee Taft, CA

We began the process of having Solar Installed in the Spring of 2018. Our interaction with everyone at SunPower by Sun Solar has always been very positive. They always did what they said they were going to do.

2 years ago

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Carlee Barros Hanford, CA

We have had no problem with the unit, except for one unplug. The service person came out and fixed it the same day. Our unit is on ground so easy to clean.

2 years ago

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Robert Maidment Bakersfield, CA

Had my solar system for about 3 years now and have had no issues. Website is easy to monitor your production and when not performing at its best they will send a rep out to check it out (only happened once thus far). But far the best feature is the look of the panels, no outside wiring or pipes and the placement on our house, you cant even see it from the front. Still have solar companies come to the door asking if I though about going solar. Saving me around $100-$150 dollars a month. Thanks sun solar.

6 years ago

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Alexander Zahn Bakersfield, CA

When we first looked into getting solar panels for our home a few years back, it didn't seem to make financial sense. We do care about offsetting some of our carbon footprint, but what we really were looking for was monthly savings and with the price of solar back then there was no way. Since then, I've seen our PG&E bills get bigger and bigger every year, so this year I had finally had enough. I've seen SunPower by Sun Solar and Jeff and Scott on TV for a while now and I liked the idea of their "we educate, you decide" approach. The last thing I wanted was to invite a used car sales guy into my home. Scott was great! He looked at our power usage and bills and was able to get us a system that not only offsets all of our power usage, but even produces extra power so I can get that electric car I've been eyeing. Plus the system is saving us almost $100 per month! And that's at current PG&E rates, which I'm sure are only going to go up. The whole process took about 2 months, which I think is par for the course as solar installs go. I highly recommend Sun Solar to everybody considering solar. They're the best!

7 years ago

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Joseph Scerbo Bakersfield, CA

I worked with them to cover my utilities but only ended up producing 60% of what I needed. When I tried to get it corrected and get the proper number of panels I was told I couldn't add my existing lease nor to or have a second. My only option was to buy outright. Vivint came in and saved the day

2 years ago

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John Dirkse Bakersfield, CA

The installation was done quickly, the system is producing the amount of energy that was promised, and they provide good customer service.

2 years ago

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Don Wiggins Bakersfield, CA

I b ought my first set of panels (18) and the experience was good. The second set, experience was not good the salesman didn't listen to what I wanted.

2 years ago

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Laurie Bakersfield, CA

Installation was quick and done very well. Looks much better than others I have seen. Love the app for keeping track of power generated.

2 years ago

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Kenneth J. Witham Bakersfield, CA

The install seemed good and I have had no problems with it. I only wish they had a reasonably priced service to clean the solar panels.

2 years ago

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Shannon Hughes Fresno, CA

We recently leased our system with Sun Solar and our experience has been great so far! Our Sales Rep Duane and the rest of the team are knowledgable and have been extremely helpful and responsive throughout the process. We can't wait to start saving with solar and our 2 home batteries!

3 years ago

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Scott Bakersfield, CA

Going on my third year with Sun Solar, installation was done in the quoted time frame. Monitoring platform to stay up on daily KWH production. (1) panel repair needed in past three years., it was completed with-in three days. So far Reps have returned any calls & done work on time. Than you Sun Solar.

6 years ago

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Richard Los Banos, CA

I received what I purchased. System works great no, conduit on the roof. Also no boxes on the outside looks good.

2 years ago

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Sheila Bakersfield, CA

Got a good discount, they fixed the problem with my connection to their reporting system efficiently.

2 years ago

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Don Mickey Taft, CA

I have had a couple problems with my system and they were prompt in coming out and fixing the problem

2 years ago

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Lynda Hampton Bakersfield, CA

This is the second home we've used them. Very professional, no mess and did exactly what they said they would do.

2 years ago

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Marc Gregory Mertz Three Rivers, CA

The system has underperformed for the 2 years we've had it. I've had $2000+ net bills with SCE and the "guarantee" provided by SunPower gave be a $141 gift card. The installation crew was disrespectful towards our property, causing damage and not even apologizing.

2 years ago

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Robert Loya Fontana, CA

SunPower Sucks! They placed their panels next to a tree. They have underperformed for ten years and have done nothing to fix the problems. My roof has leaks because of the installation of the structure that holds the panels. I have been complaining for years over the phone and they say they can't find the recordings. If something goes wrong with your system they don't take responsibility. If you have a system make sure you document every phone call and interaction with this company. Including the interaction with the 3rd party companies that they send. If you have an inverter go out you have to pay the energy company and Sunpower's monthly payment. You will be paying twice the cost for your energy. They don't care as long as they get their payment because it is part of the contract. It took 3 months for them to replace the inverter. They will ignore you.

8 months ago

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Tony CA

Best solar company to work with here in Bakersfield, Ca . Installation crew professional and respectful , customer service was excellent . Will be recommending to friend and family .

3 years ago

Reply from SunPower by Sun Solar

Thank you for the 5-star review, Tony! We look forward to helping your friends and family save with solar!

Dec. 29th, 2021

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David Swenson Denver, CO

I have had a Sunpower system on my home for 5 months. I am very impressed with the quality of the system and the service of the team. My app works great and provides accurate data to make sure my electric company is charging me correctly!

2 years ago

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Verified Customer

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Ann Smith Bakersfield, CA

The sales and installation process was professional and completed as expected.

2 years ago

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Ron Gross Bakersfield, CA

Easy to work with. Very professional and punctual. Got things done very quickly.

2 years ago

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Larry Cabibi Bakersfield, CA

From the start you guys have done everything you said you would do and very quickly

2 years ago

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Anonymous Diamond Bar, CA

The employees are very courteous and very attentive to answer and resolve questions and problems.

2 years ago

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Crystal Tulare, CA

Ppl are nice to chat with, but things were mentioned when we signed up but don't see happen

2 years ago

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Rudy Aleman Bakersfield, CA

they did a great job on my home Solar System and it was clean job

2 years ago

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Dennis Handel Bakersfield, CA

We are pleased how well our solar has significantly dropped our power bills.

2 years ago

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David Clark San Juan Capistrano, CA

Achieving the savings projected and installation was as promised!

2 years ago

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Terrell Tucker Bakersfield, CA

Great customer service. Very helpful when I have any questions.

2 years ago

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Pierre Bakersfield, CA

Good and professional advices. Help through the all process.

2 years ago

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Denice Schweer Bakersfield, CA

Great service very knowledgeable. Installation was very easy

2 years ago

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Robert Dominguez Bakersfield, CA

Very professional employees. Job quickly done. Happy with my solar panels.

2 years ago

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Robert R Chapman Bakersfield, CA

Have had some problems. I also can not get your new app to load. Also the lease option was pushed but was a mistake.

2 years ago

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Verified Customer

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Sarah Diaz Kingsburg, CA

The customer service was good and the no complaint regarding the quality of product

2 years ago

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Dale Milligan Caliente, CA

Good assessment of needs and selection of components. Work done well

2 years ago

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Donna Moralez Tulare, CA

I never have had a true up bill. Our Edison bill is no more than $20.

2 years ago

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Randy Dennis Tulare, CA

Cleanest installation in the business, great syste. With zero issues

2 years ago

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William R Putnam Bakersfield, CA

I've sent them 5 emails to reset my password with no response. That's bad customer service.

2 years ago

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Verified Customer

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Craig D Harrell Bakersfield, CA

efficient install. Took care of dealing with utililty.

2 years ago

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Howard Cox Bakersfield, CA

Sales, product and installation was excellent, a big 5 Five! Billing administration is a two 2!!

2 years ago

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Carl Williams Bakersfield, CA

They have so far followed through with their comments

2 years ago

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Fred Eichenberger Fresno, CA

Just changed their app and I can no longer get updated info. The company will not help me.

2 years ago

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Renee Ballard Bakersfield, CA

Great Customer care, friendly and helpful

2 years ago

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Robert C Holston Visalia, CA

The installation was fine but have had no further followup from Sun Solar

2 years ago

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Harold Maas Bakersfield, CA

Had our system two years everything working great.

2 years ago

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Steve Whitaker Bakersfield, CA

They are knowledgeable and have great product.

2 years ago

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Tina Giblin Bakersfield, CA

Excellent customer service; quality of product

2 years ago

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David Linnell Bakersfield, CA

Quality's product and service are a priority.

2 years ago

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Lorita Casanova Atwater, CA

Amando was very instrumental in my decision

2 years ago

SunPower by Sun Solar Reviews

Summary of Reviews