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Sun Source Energy Reviews

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6.4

Overall Score

Star Rating

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4.8

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83 Reviews

Review Breakdown

5 grade

93%

4 grade

2%

3 grade

1%

2 grade

0%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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KAREN LEE SNYDER Wildomar, CA

Dan brokered our 2nd solar system and he was super! We have a back-up battery now and recently when SCE turned off the electricity for over 6 hours - my neighbors remarked that they were sitting in the dark while our lights were on! They wondered if we had a generator - I told them about our back-up battery which turns on instantly if there is a power outage. Dan is honest and won't steer you wrong!

2 years ago

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Gerald Austin

The representative who sold us the solar panels was really straightforward and never pushy, which was refreshing. The installation went smoothly—no delays or mix-ups. Also, the customer service team was on the ball; they answered all my questions promptly. When I decided I wanted a few more panels, Rich, the operations manager, was super helpful in setting up a change order to make sure I got exactly what I needed.

1 year ago

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Andrew Reyes

They use good panels and inverters with a 25-year warranty. The installation went really smoothly and the team did a great job. Everything looks great and works well. We’re happy with the service, and so are our neighbors who also went with them. They told us upfront what it would cost and how long it would take, and they checked in after to make sure everything was working right. .

1 year ago

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Christopher Chavez

The company consistently stays up to date and meets all my expectations. They respond quickly and efficiently whenever I reach out. Kayla at the office deserves a special mention for always being so friendly and helpful with any questions I have. I've recommended them to my friends and will continue to do so because I truly believe they do a great job.

1 year ago

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Charlie Murphy

Installation scheduling and execution were excellent, including interactions with HOA and NVE. Performance of Solar panels are up and running A problem with network communication of the inverter was identified. I think Adam said cellular wasn't strong enough signal. They came out at no charge and hardwired my monitoring. We would definitely recommend Sun Source Solar to anyone interested in solar.

1 year ago

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Frank Kilroy

Sun Source Energy really delivers with top-notch products and some of the best warranties out there. They installed the main box in my garage at no extra charge, while other companies often stick it outside. Plus, they painted and labeled the exterior conduit—another thing most companies usually charge extra for. When my HOA asked for the conduit to be painted, they took care of it without any hassle. Really impressed with their service!

1 year ago

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Elena Groß

Their customer service is awesome. Every time I've reached out, they've been quick to fix any issues. The installation went smoothly, and everyone involved was super professional. Their equipment is definitely keeping up with the latest tech. The system has been working perfectly, and it’s already paid for itself. I've told a bunch of friends about them. Plus, I just got an electric car—now I'm powering it with my solar panels, no more gas for me!

1 year ago

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Leonie Weiß

The price is competitive and they have a referral fee that was promised to me for each person I refer. Everything was done on time and not pass their first inspection and they passed inspection on the first time. They did accommodate by sending some out to open the garage because the inspector needed access. It is saving me money on my electric bills and everything is working fine.

1 year ago

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Daniel Kuhn

I highly recommend Sun Source Energy . We’ve been very happy. My husband interviewed several companies and decided they were the most knowledgeable. They have been in business since 2012 and have been doing solar since it started. We’ve had some questions along the way, like how to use it properly, and anytime we’ve asked them a question, they had suggestions to make things easier. We are hardly paying anything in the summer because of what we bank in the Spring and Fall.

1 year ago

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Carolin Brandt

The placement looks professional like they have been there for a long time. I am very impressed with the aesthetic look of the all black panels. They are very professional and my project manager Kayla took care of all paperwork and was very communicative. They were done in no time. Everything was great. The app works flawlessly. It is over producing. I can’t imagine a better company for solar.

1 year ago

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Fiona Ludwig

After comparing other solar companies and talking to them on the phone I had a lot more confidence in the proposal and the product. Anytime there was an issue with the HOA, they were quick to respond and took care of the problem with no issue. The panels are top rated and I do appreciate that. I also like that it has the capability of cell phone monitoring . Thank you Heather!

1 year ago

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Timothy Gonzalez

They have always answered my questions. For installation, they came out and unloaded everything. Within two days, they had everything installed very nicely. They used really good equipment and made sure to put inverter in garage. I see a lot of inverters outside. The owner even came out to check on the installers and brought them lunch and drinks to keep them cool. Think it's family run and was impressed.

1 year ago

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Edward Matthews

Justin and his install team were professional and fast. The salesman listened to what I wanted and did not hard sell me on other stuff. My 20 dollar bill a month during the Summer is a gift from heaven. Cant thank you enough Sun Source Energy . We want to thank Rita personally for dealing with our HOA. They were giving us push back and she took care of it. Thanks guys.

1 year ago

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Jesse Hammerman

The crew that came to install the panels were wonderful. They did a good job of cleaning up after themselves. It was all done in an efficient manner. The company is wonderful. They always keep in touch and are very prompt to answer any question. I really like that it is also backed up by the manufacture. They have been in businees in vegas for 8 years and have the best reviews and now i see why. Keep up the good work guys.

1 year ago

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Lucas Barthelemy

Sun Source Energy is hands down the best solar company in all of Vegas. I have not seen any other solar company give back to the community which means a lot to me being a Vegas native. The employees I've called about questions have good communication skills. The installation was a one day process and there weren't any issues. They use the best inverters, panels and even explained the rail system. Way to go guys.

1 year ago

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Hard Wills

Great Company!!! . Sun Source Energy is highly efficient, extremely professional and very knowledgeable about all aspects of the solar equipment and the entire process. My sales representative Jacob, was very knowledgeable and went way above my expectations. He always answered all my questions and/or concerns either right away, or in a very timely manner. The installation team were very professional, very efficient and did a Great Job! Amber in the office was also extremely professional and very responsive to any of my phone calls or emails. I have and will continue to recommend this company!

1 year ago

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Vince coiro

Seriously this was such an easy process from the first meeting. I had been researching solar and company's for a few years now and with Sun Source, I felt like they were honest and not pushy which is very important to me and the installers were amazing. They configured everything to be such a clean looking job. From a no pressure sales team to the wonderful friendly tech support. So happy.

1 year ago

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Williams Hard

I had a couple of minor glitches in the beginning with communications and they worked their tails off to figure it out. They monitored my system and gave me great customer service. During installation, they started at 7:00am and worked all day until 5:00pm. They were clean, perfect, and i didn't even know they were there. I highly recommend them to anybody who's looking for solar.

1 year ago

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Benjamin Bradley

I am really pleased with the results. It is good for the money. Bills are only like thirteen dollars a month for air conditioning instead of four hundred and eighty seven. Their panels are made in the USA. The warranty is good. I am happy with the way it was installed though it was slow because of the high wind. They did a really careful job. I had a guy on the roof fixing some tiles who had been in the roofing business for a lot of years and he said they did a really good job and anchored everything just right. Now that I have solar I see it everywhere.

1 year ago

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Tommy Anthony

Sun Source comes through with a solid 25-year parts warranty, showing they really back up their work. The whole operation is super well-run, and the team is awesome—they keep their word, handle issues quickly, and stay on top of everything. They even keep an eye on your solar system for you, which is a huge plus. Setting up appointments is easy, and they always show up when they say they will. If you’re thinking about going solar, definitely consider Sun Source. They’re reliable and make the whole process easy.

1 year ago

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Jhon barez

Andrew was on top of things throughout the entire process, and he really knows his stuff. The installation was a breeze. Sure, a few tiles got broken, but they fixed them right up. Heather was great at keeping us in the loop about what to expect next. We're seriously impressed with our new solar system and would definitely recommend their team to anyone thinking about going solar.

1 year ago

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Austin G Avants Las Vegas, NV

I had a goo customer service experience and the product reduced my electric bill as expected. Overall great experience.

3 years ago

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Verified Customer

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Nora Wilson Henderson, NV

Saved electric bill, the installation was fast and they answered questions and provided great information

3 years ago

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Cian Smith

David was our first contact with the company and he walked us all the way through. They did everything they said they were going to do. They are fast and courteous. They are nice. I would recommend them.

1 year ago

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Robert Hard

They’re a good company. It was easy and quickly. They are not the cheapest but this was a big decision and i knew they would be on my home forever so i wanted it done right. Their great reviews are mainly what sold us. Great job ask for David!

1 year ago

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Terry Simpson

One of my good friends recommended Sun Source Energy . I trust her opinion so I went with it. Everything has been handled pretty well. I have been satisfied. There was one minor hiccup but they got it taken care of pretty quick. Highly recommended.

1 year ago

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Matthaeus Correll

David was incredibly clear and direct throughout the entire process, making everything straightforward and hassle-free. I'm really pleased with the installation—the team was professional and meticulous, leaving everything clean and tidy. Plus, the quality of the panels is excellent.

1 year ago

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Jeremy Holland

They use high-quality panels and inverters, all backed by a 25-year warranty. The installation process was smooth, and the setup looks great. The support staff were incredibly helpful and professional. We had a great experience overall, and even my neighbors were impressed with their service after going with them on our recommendation.

1 year ago

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Harold Mitchell

I think they are great company. I would recommend to all my friends, relatives, and neighbors. The solar system has produced everything they said it was going to produce. I’ve only had to call customer service a couple of times and they solved all my problems. Everything is great with them. These guys have it really put together.

1 year ago

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Patrick O’Brien

This is a fantastic company with excellent customer service. I had an issue with the device that monitors power production, and to my surprise, they reached out to me first—I didn’t even have to call them. Their proactive approach really made a difference.

1 year ago

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Daniel O’Sullivan

The panels are easy to maintain. I’ve had it for a years now and I’ve not had any issues. Customer service is good. If problems come up, you contact them to let them know and they take care of it. Everything is 25-year warranty.

1 year ago

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Walter Wheeler

Return on investment is very good. Our salesman showed us how AES changed the solar credit rate July of last year and finally Indiana is on board. The Installation went very well. As promises it took two days and they were clean. They have delivered on what they promised.

1 year ago

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Harold Reyes

The system they installed has worked flawlessly (only 1 product failure, an inverter, of which Sun Source noticed and arranged to have it installed for me. In addition, the performance characteristics of the system has performed as promised.

1 year ago

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Kevin Carlson

Sun Source Energy delivered my system on-time and exactly as advertised. Their support was wonderful immediately when I had a small issue with a component they acted quickly to resolve. The system has been peforming flawlessly since and the delivered ouput is meeting and exceeding our needs.

1 year ago

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Juan White

This company has always been responsive. On the rare occasion we've needed assistance, they've reached out to let us know there was an issue. The installation was quick and the crew leader Adam explained the process while installing. The panels are of excellent quality with no issues.

1 year ago

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Gary Howard

Installation went fairly smoothly and they came out when they were scheduled to. Their customer service is very responsive and easy to get a hold of. They are a very pleasant company to work with. I really like the design of the installation and it all works out well.

1 year ago

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Jonathan Washington

Highly recommend them. It is a great experience. Everything works as projected. All across the board the service is very good. Every time I call them, they take care of my issues perfectly. Ozzy who came out to my house were professional and knew exactly what he was doing.

1 year ago

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Ryan Bradley

Talked to ten different companies before I bought this and looked especially at their solar panel’s performance and their warranties and their panels came up as number one. They have the best program and they are local and have nice customer service. They had it all installed in a few weeks. It was done correctly and as they advertised.

1 year ago

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Zachary Woods

A inverter failed and Kayla from their support center called me to tell me they were coming out to replace it under the warranty. The remote monitoring was one the reasons I bought it. They were able to tell me about a problem with out me knowing about it. It has been trouble free. Thanks Team!

1 year ago

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Aaron Johnson

Half the price of other solar quotes and they have been great to work with. They did everything for the installation process. We filled out the paperwork and they handled everything in two weeks, which was less than we expected.

1 year ago

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Nathaniel J. Dye

Good company to work with. I think they are trustworthy. They do what they say they are going to do. Adam and Amber kept us informed. They are very professional. When they installed it, they cleaned up. They painted all the pipes to match the house and installed bird nets. The neighbors did not have and I see the birds at there house everyday.

1 year ago

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Williams Henrique

The quality is better than anybody else. They are very good. They follow up like they should. Everything they told me they would do they did. It is working perfectly. They had this 0% option which I choose compared to all the other companies which had interest. Glad we made the move to go solar.

1 year ago

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Anthony Bourdain

No pressure sales like some door to door solar sales reps do. We did our research and called Sun Source Energy . David came out and explained in detail about the different types of panels. Not the cheapest but better quality system American made. We will be soon adding a battery.

1 year ago

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Philip Hill

I’ve had Sun Source Energy for here years and have had no problems whatsoever. The quality and the workmanship is excellent. I am quite happy with them and the tax rebate from the federal government and the state. My bills are real low.

1 year ago

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Williams Hard

Very good customer service. Heather will communicate with you with what is going on and when things will happened. It is great. They got it gone when they said. The panels are doing the job and saving me money every day the sun comes up.

1 year ago

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Martino Stilwell

Sun Source Energy have been excellent. Some of the panels I have from a prior company have gone bad. They took care of it even though it was not their work. This company truly takes care of everything. It's hard to find a genuine company these days and I give them 5 stars. Thanks Adam

1 year ago

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Korry Vierthaler

Process was smooth and happened without a hitch. We had our system added last fall and this winter have been building credits with NV Energy rather than paying for power. Megan and the sales team were awesome and always there to answer our questions as they came up and explained all the options perfectly.

1 year ago

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Jeana Billegas

This company offers great service for a good price. Every time I've called in with questions, they answer right away or contact me quickly after if I leave a message. The installation process was very easy and they were done quicker than I expected. I haven't had any issues and have had a great experience overall.

1 year ago

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Sturgis Hilde

Typically we have only had a fifteen dollar bill every month. One month our bill was over $50 and they performed an energy audit and we realized we used much more power then we had that same month the year before. The owner even called which I couldn't believe. What a great company. 5 stars and kudos.

1 year ago

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Teodor Guirand

Really happy, they are a very good company. I definitely would recommend them to friends and family. I never have issues with the system. They did a very good job installing it. It was smooth and quick. I had several questions and they respond quickly and are always polite.

1 year ago