Sparrow Electric Reviews

3.3

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62 User Reviews

5.8

Overall Score

3.3

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62 User Reviews

5.8

Overall Score

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Summary of Reviews

Star Rating

3.3

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62 Reviews

Review Breakdown

5 grade

29%

4 grade

24%

3 grade

16%

2 grade

11%

1 grade

19%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Melissa MacPherson utah

Hi, my name is Melissa. I'm from Utah and I heard about Sparrow Electric from a friend of mine. They referred me over and I'm so glad that they did. I enjoyed every part of the process of working with Sparrow from the initial appointment with the sales rep who explained everything to me very patiently because I was a bit of a novice and didn't know about solar. Um Then they also took the time to uh work with the city on my behalf, get all the permits and everything so that I didn't have to worry about that. And then the installation process was also very smooth. The gentleman that came and did got on my roof, they took care of everything and then cleaned out everything was just perfect when they left. It didn't take as long as I expected and the best part for me is just the peace of mind of knowing how much my payment's gonna be every month. I don't have to worry about it fluctuating. And then also the peace of mind of having the 25 year warranty that comes with the solar panels that sparrow put on my roof. I highly recommend Sparrow Electric. I would work with them again if I moved to a new house

3 years ago

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Verified Customer

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Noel Shepherd Grantsville, UT

They lived up to the promises they made. Installation was completed in a timely manner. The power company was not so responsive. Due to them being late Sparrow connected a generator so my family would have heat while waiting for the power company to show up and make the connection. Very pleasant and professional

3 years ago

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Verified Customer

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Jeremy

It just took a lot of permitting, the installation was one day, which is nice, and then they had to do a few things after until the system could be turned on. I think communication could be better.

3 years ago

Reply from Sparrow Electric

Thanks Jeremy, we are really working on communication, thank for joining Sparrow!

Sep. 2nd, 2022

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Verified Customer

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Dylan

I haven't had any problems with it, so it's a good quality. They're very easy to get a hold of and they're super friendly and answer all my questions.

3 years ago

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Verified Customer

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Christopher

They have the best financing. Equipment works really well. They should consider including a package to have a cage built around the panels for the birds.

3 years ago

Reply from Sparrow Electric

Christopher there is something called Critter Guard that can be installed if you have a bird problem. Its not too pricy and does a nice job. Give us a call if you want them installed. George Hofmann COO

Sep. 30th, 2022

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Verified Customer

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Vickie

The equipment made it through an earthquake and didn't have any problems. Sparrow's always willing to answer questions and they're available.

3 years ago

Reply from Sparrow Electric

Vickie thanks for the nice comment. George Hofmann COO

Sep. 30th, 2022

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Verified Customer

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Kenneth L Bean Salt Lake City, UT

polite, efficient, always did what they promised -- there was an error on their part and they were back within minutes of our call

3 years ago

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Verified Customer

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Matthew Burgon Lehi, UT

good experience in Solar Install. On time, kept me updated, etc.

2 years ago

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Verified Customer

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Darin Lewis Salt Lake City, UT

Was quick and easy. They explained everything well and the install was great.

3 years ago

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Verified Customer

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Carla Post Grantsville, UT

The install went smoothly and we are happy with the electric output.

3 years ago

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Verified Customer

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daniel knutsen Lehi, UT

Very helpful, courteous & willing to answer all my questions along the way.

3 years ago

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Verified Customer

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Rocky Snow Clearfield, UT

Solar Installation and Product knowledgement.Superior Project Management

3 years ago

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Verified Customer

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Reuben Dunn Salt Lake City, UT

They delivered the service exactly as promoised

3 years ago

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Verified Customer

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Barbara

The installation process was without any problems.

3 years ago

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Verified Customer

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Will

They were nice and they got the job done fast.

3 years ago

Reply from Sparrow Electric

Will, thanks for the nice comment, remember we will reward you with $1,000 if you refer a friend and they install

Sep. 30th, 2022

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Verified Customer

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Joesph Wheeler Layton, UT

Professional, friendly, and willing to explain

3 years ago

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Verified Customer

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Tami Christian Orem, UT

They were quick and thorough. Super friendly

3 years ago

Reply from Sparrow Electric

Tami, thanks for the nice review. George Hofmann COO

Sep. 30th, 2022

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Verified Customer

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Gary Collins Riverton, UT

Valerie is very nice but knowledgeable about the products.

3 years ago