Solar SME Reviews

Areej, Ray, and the team from SolarSME were good to work with. The materials were backordered due to supply challenges, and we opted to go with a different panel. Once materials were delivered, the process picked up pace. Install teams were good, and SolarSME coordinated all necessary paperwork with the utility company and county offices. The only main hiccup was getting final Permission To Operate. The process took twice as long due to a submission oversight. Overall, I was pleased with project. Now I'm anxious to see how well the system performs and to reap the potential savings in my electric bill.

I used energy sage to bid several companies against one another. I chose solar sme due to their low interest rate and high quality equipment and micro-inverters. During the estimation phase I was sent contracts to sign that seemingly added $19,000 to the bottom line cost of the project. I inquired about this added cost which was not mentioned or noted anywhere in my documents that I had seen. After I asked about the increase I was advised it was a loan organization fee. I felt blindsided by this fee. I read all of the documents they sent me and the emails and never saw this fee mentioned once. After I told them I would seek secondary financing they said I could get same as cash financing but with a 6.99% interest rate rather than the .99 advertised. I plan to pay the system off quickly so I am not worried about the interest rate increase. After dealing with the financial side I was handed off to Dan M for the project and he was great! He handled every situation quickly and answered messages and emails almost instantly like a pro!! Solar sme is lucky to have this guy! The installers left a lot of trash at my home, zip ties, bolts, plastic protector pieces in my gutters etc, but they did a good job installing the panels, their electrician did an excellent job with his attention to detail and wire organization! The system went online the day they finished install, their was a hangup with some of the equipment but Dan made it right quickly! I highly recommend solar sme, just be careful with their finance dept!

Most of the process was great. I had some periods of slow responsiveness (having to email 2 or 3 times before they got back to me) but nothing too worrisome. Biggest issue I had was with the Solar SME installers -- they ALWAYS left trash and debris in my yard, some of it large enough that it would have destroyed my lawn mower had I not seen it in time... I found at least a dozen pieces of metal, plastic caps, wires, screws, etc. They need to do a better job of cleaning up after themselves.

Attentative and accommodating from start to finish. Worked with me to meet my financial requirements to make the project worthwhile.

Quality job. Easy to deal with, timely, and professional. My personal rep Mario A handled all scheduling, permits, and coordination with the power company. He was always easily accessible.

Solar SME gave me the best quote on Energy Sage Site. In the second stage I start dealing with Andre L. He insured all equipment was shipped to my location for installation.

Install and services are great. could improve on after sales service.

Great service, good follow up and good local contractors

Price and quality of equipment and willingness to adjust timelines for the project

very helpful. very knowledgeable helped you through the full process

Good quotes didn't benefit me in my situation