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Solar is Freedom Reviews

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7.4

Overall Score

Star Rating

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4.7

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253 Reviews

Review Breakdown

5 grade

89%

4 grade

2%

3 grade

2%

2 grade

1%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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Ervin Xenia, OH

Everything is great except for their installation team does not communicate well with me as the client. The sales person says one thing and the installation team does another without contacting us.

4 years ago

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Reply from Solar is Freedom

Hey Ervin, thanks for the feedback! I'm sure your account manager would like to hear more about that and ways that we can improve that communication moving forward. Welcome to the Solar Is Freedom community!

May. 4th, 2021

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Larry Stewart OH

Solar Is Freedom has done an absolutely phenomenal job! The sales team, installers, and customer support were all super professional and blew us away with the responsiveness and workmanship. but after the install i try to email my customer rep about some question i have but Jordan B never reply i guess after the sale they don't care about their customers, my systems is working fine with no problems so far but i would like to get some answers to my question that i email you over 2 months ago I think they should put more efford in customer service so every one would be more happier

3 years ago

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Dan H Louisville, KY

Our experience with Solar is Freedom has been a good marriage from the onset. Initially there were hurdles to overcome. One of the most obvious of the hurdles was in dealing with communication and subcontractors. We feel that those issues have been resolved and we're now ready to go online.

4 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Oct. 7th, 2021

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Chris Spurgeon Evansville, IN

Ultimately, we received an efficient solar system at a very competitive price. Adam, our sales representative was informative and responsive. We had some issues with installation that delayed production for a while, but they provided reasonable reimbursement until the issue was resolved.

4 years ago

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Reply from Solar is Freedom

Thank you for the feedback, Chris! Welcome to the solar community!

Mar. 8th, 2021

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Mike Rockas Harrodsburg, KY

Every thing we were told and promised by you was delivered.

5 years ago

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Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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FRANK L CROCKETT JR Mesquite, TX

1. Professionalism 2. On time 3. Response to concerns were addressed within 24 hours.

3 years ago