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Semper Solaris Reviews

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6.9

Overall Score

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Pierre Los Angeles, CA

It's easy, all went perfect. Amazing project management, best panel on the market (made in USA!), great installation! Cannot be better

6 years ago

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ChatQ San Diego, CA

Provided very detailed explanation on what we need and always promptly respond to questions when needed.

3 years ago

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WILLIAM REYNOLDS San Diego, CA

100% rewarding, in every aspect of the decision to install solar!! From sales through installation, the absolute best!!

3 years ago

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Reply from Semper Solaris

Hi William, we're thrilled to hear that you're 100% happy with your decision to go solar with Semper Solaris! We appreciate you sharing that you experience was the absolute best, from sales through installation. We will continue to be here with exceptional service for the lifetime of your solar energy system!

Nov. 18th, 2020

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Raphael Mendoza Belvedere Tiburon, CA

Worst customer experience. This company is now 6 months overdue on my installation project. Its been 9 months since I first signed the contract. Response times are poor to non-existent which includes the 2 founders when I tried to escalate. I will be seeking cancellation with legal support.

4 years ago

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Reply from Semper Solaris

Hi Raphael, we aim for quick installations and superior customer service and it seems with the shelter in place order, plus scheduling conflicts and inclement weather during our initial install, we did not meet those speedy standards with your project. Our team will be reaching out to discuss the details of your project and see what we can do to get your system installed quickly. Thank you for understanding and working with us.

Jul. 1st, 2020

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Chad mojica Chula Vista, CA

Great customer service and helpful with all questions. Gave us an honest evalution and Nicole didn't oversell us.

5 years ago

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CiCi Corona, CA

Great company. Call them and be sure to ask for Kurt V. He kowns his stuff and you can trust him. Install looks great.

5 years ago

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Tristan Chula Vista, CA

Rhami H was professional, very detailed, and provided me the best pricing based on my income. Highly recommended!

5 years ago

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Dean Lancaster, CA

Raedene was awesome! She answered all my questions and listened to everything I wanted. Yes, to Semper Solaris!

5 years ago

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Teresa Nolan Twentynine Palms, CA

If you decide to hire this company trust nothing that is said to you. Spend hours upon hours being your own advocate. Document, save emails, text messages and pictures. Get to know your city inspector. Check business licenses of everyone and anyone that steps onto your property.

6 years ago

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Jeff

These guys were outstanding from beginning to end. Never had a concern and everything got done without any issues.

7 years ago

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P Campbell

I have 2Tesla PowerWalls and 28 panels. A great system and terrific frontend coordination, communications, and installation service. A year later their “customer service “ is TERRIBLE. PC Vista, CA 92084

1 year ago

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Reply from Semper Solaris

Hello P Campbell, we always appreciate honest customer feedback as we are continuously looking for ways to improve customer experience. We would love to reach out and ensure that we assist you further. We can't seem to identify you as a customer. Could you please email prioritycare@sempersolaris.com and we will connect you with an agent. Thank you.

Mar. 21st, 2023

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Rebekah San Diego, CA

Love the local features & veteran support. Thanks for answering all my questions Nicole!

4 years ago

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Ryan San Diego, CA

friendly and professional service. great value. Genevieve and team are easy to work with.

5 years ago

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George Santee, CA

Great job from start to finish. Genevieve was very knowledgeable and helpful in this process.

5 years ago

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Jessica Lancaster, CA

They gave a great detailed quote and were always available to answer any questions

6 years ago

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Gary Ford Escondido, CA

All work done on time and in a professional manner. These guys are great to work with.

6 years ago

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Stephanie Perkins Abington, PA

Love this company, the product, the people who assisted us through the process....

6 years ago

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C Courser Escondido, CA

Anela is the best! A++++++++++++++++ rating highly recommended!

6 years ago

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Stephen Robbins

Honest customer service. System has met my expectations for over two years.

7 years ago

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MP SD San Diego, CA

Semper Solaris installed a new roof and solar panel system at our home. We are very happy with the results, roof and solar system operation. Genevieve was our main contact person and did a great job from initial visit with options information, communication follow up during the project phases to final details. Genevieve is very pleasant, knowledgeable and diligent. Semper performed a quality job, with competitive pricing, executed on time and professionally. It was a pleasure to get our roof & PV system done with Genevieve's help. Kudos to the Semper team including Veronica, Billie and Miguel.

3 years ago

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Dan Denley Poway, CA

I worked Nicole L from Semper Solaris to get our solar system designed, quoted, installed. She met with me to go over all the details, helped secure excellent financing through local credit union, and was there every step of the way. The on-site crew were some tough looking pipe-hitters. But they were respectful, courteous, and efficient. My instal was 40+ panels and they were done in about 48 hours. I was impressed. If you’re looking for solar, stop your research and just hire these folks. They are veteran-owned and run a tight operation. They are consummate professionals. Highly recommend.

4 years ago

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Reply from Semper Solaris

Wow Dan, thank you for taking the time to support our veteran-owned company and writing this wonderful review. We truly value Nicole here at Semper Solaris, and are happy to hear you compliment her superior service throughout your project. We also appreciate you singing the praises of our install team. Even though they may not be wearing button-ups and blazers, they are our heavy-hitters, getting projects completed like rock stars. Thank you again for the support, Dan. We hope you enjoy the sunny days ahead!

Mar. 11th, 2020

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Deborah Brookshier El Cajon, CA

Nicole L listened to my questions and concerns. She is amazing to work with.

5 years ago

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Marge H. San Rafael, CA

After moving to the bay area, my roof began to leak which was a terrible pain in the neck. My electric bill wasn't that high but quite a few people in the neighborhood have solar so I started to research a few companies. I came across a veteran owned company and my husband served in the Marines. The young man who came by my place is named Nicholas A. He was very informative and knew what he was talking about. After meeting with him twice, I decided to go forward with them. I have a brand new roof and solar system which seems to be working out a lot better than what I had before. No more leaks.

5 years ago

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Mehdi Leiaghat Sunland, CA

Very happy with whole procedure and recommend them highly.

6 years ago Edited September 14, 2021

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Charles M Hawley Solana Beach, CA

Delivered as promised and followup was terrific dealing with SDG&E problems.

7 years ago

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Roger Nunez Castro Valley, CA

NO COMMUNICATION NO COMMUNICATION NO COMMUNICATION Go somewhere else to get your solar job done.

4 years ago

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Reply from Semper Solaris

Hi Roger, thank you for bringing this to our attention. We hold all of our team to very high standards of customer communication and top-quality installations. We would like to look into your situation and see if there is anything we can do to remedy it. One of our team members will be reaching out to further discuss this with you.

May. 12th, 2020

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customer La Jolla, CA

equipment good installation poor and improper. Semper Solaris will not send anyone out to fix.

4 years ago

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Reply from Semper Solaris

Hi customer, we would really like to know what happened and see if there is anything we can do to right your project. Can you please respond to the private message I sent to you, requesting your information so we can look into your account and get started? Thank you.

Mar. 11th, 2020