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Robco Electric Reviews

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7.7

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4.9

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330 Reviews

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5 grade

92%

4 grade

3%

3 grade

3%

2 grade

1%

1 grade

1%

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Service

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Amy nevada

Customer Review Video

8 months ago

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Cheryl Las Vegas, Nevada

Customer Review Video

8 months ago

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Vince and Cindy Pfeiffer

We chose RobCo Solar and worked with Rok D. After reading dozens of BBB reviews from several solar companies, we consulted with 3 different providers. We got quotes, some higher and some a bit lower. Understand this; price is not the only factor when choosing solar. Quality, reputation, service after the sale, and longevity in the business, make a big difference also. When getting solar quotes, make certain they are quoting the same equipment. Microinverters are the soul of a solar system. Try to get the best you can afford. It matters. Make sure you familiarize yourself with the various types. Expensive does not mean better. We purchased top of the line equipment. The staff who installed our system are actual employees, not sub-contracted. They were prompt, polite, friendly, and most of all, efficient. It was obvious these guys were professionals and really knew what they were doing. More importantly, they didn't destroy my roof when installing the panels, as I experienced from another company, "Quality First Home Improvement", previously used in California, who did; costing me thousands in water, HVAC, fence, and tile damage. They did not honor their warranty or service. It took RobCo 3 days to install our system, being mindful of their presence and local impact. They were neat, and kept the area cleaned up. Robco kept me informed and up to date on every stage. This Enphase system is producing as expected with (34) 425 watt Silfab panels, and 34 Enphase IQ8A microinverters. With 2 pool pumps, 2 HVAC units a battery charger, and a nearly 3600 sq. ft. 2 story home, our energy needs are considerable. We purchased as much solar power as NV Energy will permit without getting special exemptions. While they do offer special financing and maybe even leasing, we chose to pay cash instead. As a prior solar owner, before moving to Vegas, my power bills were but $11.00 pr month, with an annual true-up of around $1000.00. That amounts to around $94.00 a month. It will take a year to realize my net savings here, as I had no prior months, or years energy bill to compare with. As energy costs continue to skyrocket, solar just makes sense. Unless there are frequent brownouts or grid failures, as we experienced in California, back up batteries are pointless here in Nevada. RobCo Electric is the real deal. No gimmicks. They are up front about everything. They educate, inform, and advise. They fully document, inform, engineer, and follow through on every stage of the process. I was comfortable with having them in and on my home and property. I recommend RobCo to anyone seeking a Solar Option.

5 months ago

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Jason Nevada

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1 year ago

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June Rindone Las Vegas, NV

I rated them 5 stars because we are always treated so well by them. Adam who comes to our house and listens to what we want and need is like a family friend. He's so warm and welcoming. And he always gets us exactly what we need. And the installers were friendly and on time. And the work is always neat and clean. I can't even tell they were there when they leave. And my solar panels work perfectly. Everything is so easy with this company. And there is never any sales pressure. They let me know what I would need To be 100% energy independent and then let me make the decision of how I want to proceed. I went with less panels than suggested Because we made the decision to leave our bill at $70-$100 a month and save money upfront. No one tried to pressure us in the more panels. They got us to where we wanted to be perfectly.

2 years ago

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Reply from Robco Electric

June,
Thank you for trusting us with your solar purchase and installation. Our team is always here to help you during and beyond installation, and please feel free to contact us anytime if you need anything. We will certainly pass on your review to all our team members.

Nov. 18th, 2022

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Fung

Robco is a local electrical contractor, which is a plus. My initial solar system (20 panels) was installed spring 2018; an additional 3 panels installed spring 2019. Addition was a decision to use referral money towards expansion. Solar customers need to understand that they are buying a solar manufacturer product line (in my case, LG panels and Enphase microinverter ecosystem). Robco is the certified installer. I considered a roofing-based contractor (there will be holes drilled in your roof), solar-centric contractor (roof solar products are basically plug and play), and others. In hindsight, my decision to focus on the electrical aspect was warranted. Anyone (incl me) can locate trusses and drill, screw, and seal (Most installers offer a 10 year roof warranty anyway). The tie in to the existing electrical is where the rubber meets the road. I've looked inside the boxes and been in the attic...all code. There was one solar panel that immediately had an issue that was resolved thru software within 24 hrs. I also had them relocate my three panel addition after install for cosmetic reasons; Robco's answer was "no problem" tho they had to upsize conductors and redo flashing and prior work. Just to make me happy.

3 years ago

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Reply from Robco Electric

Thank you for the review Fung! Sometimes equipment doesn't always work as planned, but we will do whatever it takes to make things right. Thank you for choosing us in your switch to renewable energy, glad you are happy with your decision!

Mar. 16th, 2021

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John

Went through several companies and chose Robco because they were the most competitive. There were a couple of minor issues with the little interphase tracking thing but they were always right on it and got it fixed. They are responsive when you ask for something. I’ve never come across a problem that could not be resolved by customer service. The process was pretty straightforward. We planned it all out. We did have to go back and forth a dew times with the power company but that wasn’t Robco’s fault. We eventually got to an agreement that would allow twenty nine panels and then they showed up on the date that was planned and it is all working. I have recommended them to other people in the neighborhood and several of them have had positive experiences just like mine.

4 years ago

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Reply from Robco Electric

Happy to see you chose Robco after all of your research! Thank you for the 5-stars!

Mar. 16th, 2021

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Michele Farfan

They are professional, responsive and simply amazing! Robco Electric installed our solar system, an electric vehicle charger and thermostats and we are so happy we chose them to do these jobs! We also appreciate their no-pressure sales tactics, and their sales rep Krystal is incredible! We love Robco Electric! Don't think twice about using them for your needs! :)

3 years ago

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Reply from Robco Electric

Michele, happy to hear we were able to help with more than just your solar needs! Helping our customers with any project needs is our goal! Thank you for taking the time to leave a great review!

Mar. 16th, 2021

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Ryan Gifford

Excellent product and Excellent Service. I had my solar installed about 3 years ago and have not had a power bill since. Robco did a great job and also had great follow up. I had a small Pigeon problem after the wind blew a portion of the pigeon proofing sideways and they came out the same day I called and fixed it. I would highly recommend them.

3 years ago

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Reply from Robco Electric

Ryan, thank you for taking the time out to write about your experience!

Mar. 16th, 2021

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Gerald & Rosharo

I would highly recommend them. They are a local company and they know what they are doing. It was designed for our house and really cut our electric costs. It has almost already paid for itself just in savings. It runs flawlessly. For the most part working with them has been positive. When we have questions, they’ve been right they except once when we requested some information, that call was never returned.

4 years ago

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Reply from Robco Electric

Thank you for the positive feedback Gerald!

Mar. 16th, 2021

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Scott & Linda

Install was great. They not only gave us what was promised but they even improved the quality of the solar panels we originally contracted for. They upgraded them with no extra cost. It all went very quickly except for a little clicking on the roof when they were walking across, you would hardly know they were there. It was very professional. I have had it for a little over a year now and the equipment has worked flawlessly. If you are looking for solar panels, I would give them a call and see what they have to offer.

4 years ago

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Reply from Robco Electric

Happy to see everything went as planned Scott & Linda!

Mar. 16th, 2021

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Curt

The system has working flawlessly since it has been turned on. The installation up on the roof looks nice and neat. The process went very well. It was very close to being on time. Only the inspector showed up before the team got there and refused to wait to it took an extra few days to get the inspector back from the city but that was not their fault. The support is fantastic. Any time I have an issue, I just give them a call or a text and I get a reply back in a timely manner.

4 years ago

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Reply from Robco Electric

Happy to hear you have felt supported along the way Kurt! Thanks for the 5-stars!

Mar. 16th, 2021

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Stephen

I have a large home so I have seventy three panels and my power bills went from five hundred dollars a month to seventeen dollars a month. It was the best thing I have done for my home. Robco was the only company that was fair and told me exactly how many panels I could put up and what I could add. Other companies just try to sell my something. I had eight come out and they were the most honest. The service is excellent. Ant time I need them they are here immediately.

4 years ago

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Reply from Robco Electric

Stephen, happy to hear we could assist in such a positive change!

Mar. 16th, 2021

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Stephen

I’ve been very impressed with them as a company. I really would recommend them to people who are considering solar for their electric needs. The quality of their workmanship and installation is good. It was done efficiently. They have been very responsive to any issues. We had a small leak a year after it was installed and they took care of it. The service has been impeccable.

4 years ago

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Reply from Robco Electric

Thank you for the great review Stephen!

Mar. 16th, 2021

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Wayne

The field service agent who I was initially in contact with from start to finish was very informative. He knew what I needed and all about solar panels and installation. I was informed every step of the way. I feel very confident in their work. Based on the numbers I am seeing as far as the output of the solar panels, they are performing well. It is the top rated solar panels.

4 years ago

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Reply from Robco Electric

Wayne, we are happy to see we could provide your family with quality products!

Mar. 16th, 2021

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Beverly

Everything worked as promised. They gave a really competitive proposal and the person answered all our questions. They’ve been in business a long time and we read really good reviews. The installers were professional. They completed it in a timely manner. A couple of months after, we had an issue, and they immediately sent out a technician to take care of it.

4 years ago

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Reply from Robco Electric

Thank you for the 5-stars and time and energy you took to leave this great review!

Mar. 16th, 2021

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Nicholaus & Eileen

I talked to the owner of the company and he seem to be very genuine and honest. He does good quality work. The person who provide me with the quote was very knowledgeable, he seemed very fluent in solar technology. They choose the best materials. The workmanship is perfect. They were very tidy and very organized and professional. It is the best value without overcharging.

4 years ago

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Reply from Robco Electric

Nicholaus & Eileen, happy to hear we made your project run smooth!

Mar. 16th, 2021

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Tom & Jeanette

Customer support is excellent. They have always been very responsive. We had the initial system set up and then added an electric car and an electric spa so we added additional panel. They’ve been helpful in many ways. During the coronavirus, they called me up because they knew my husband was not well and asked if I needed if we needed anything like toilet paper or anything. They have gone above beyond.

4 years ago

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Reply from Robco Electric

We appreciate your great review, Tom & Jeanette!

Mar. 16th, 2021

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Rocco

Robco has an outstanding reputation with their installers and their customer service. They are outstanding. They are always a phone call away. If I have any questions or issues, they provide me with a website to monitor my solar panels. They showed me what they were doing before they did and I inspected their work. The entire process from start to finish was better than I expected. They are good at what they do.

4 years ago

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Reply from Robco Electric

Thank you for choosing Robco Electric, Rocco!

Mar. 16th, 2021

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Brian

The best value. The equipment operates as I was told it would. Installation went very smooth. I wasn’t at the property when they were doing it but they kept me informed the day before and after they were doing it. They showed me pictures and diagrams to explain exactly what they were doing and how they were doing it. Everything was done to my satisfaction.

4 years ago

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Reply from Robco Electric

Thank you for choosing Robco Electric, Brian!

Mar. 16th, 2021

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Thomas Goeller

Had solar installed by Robco about 6 years ago and have always had prompt professional service for any issue arising that I need assistance with. The initial installation was very professionally completed and I continue to be quite pleased I chose Robco as my provider.

3 years ago

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Reply from Robco Electric

Thank you Thomas, we are always here to assist and continue to provide professional services.

Mar. 16th, 2021

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Charles Scott

Robco was very professional throughout the entire solar panel installation process. They consistently delivered what they promised, never missed a scheduled appointment, well planned and executed install, excellent communication throughout, and follow-up/service afterwards.

3 years ago

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Reply from Robco Electric

Thank you Charles, follow up is important to us. Please let us know how we can help at all in the future!

Mar. 16th, 2021

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David

They’ve been very helpful and professional. They are very open with communication as well. You can call or email or text, whatever works best for you. I felt like I was dealing with somebody who knew the technology they were installing. I feel a lot more confident in their knowledge than others.

4 years ago

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Reply from Robco Electric

David, great customers like yourself is what makes our company strive!

Mar. 16th, 2021

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Anonymous

A lot of companies will not go in the attic and just drop it through the roof but they did and they cleaned it up well and match the paint to my house color. They were very polite and did an excellent job on the install. It took two days. They were fast and efficient. Everything is great.

4 years ago

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Reply from Robco Electric

Thank you for the great review!

Mar. 16th, 2021

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Jack

Crystal, the sales person, came to our HOA community more than once and cleared up many questions we had so we decided to move forward with robco. The reason we love it is that all of our panels are working to their optimum efficiency.

4 years ago

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Reply from Robco Electric

Jack, keeping everything transparent is important to us! Thanks you!

Mar. 16th, 2021

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James

It is good equipment. It hasn’t failed me yet and I bought it over eight years ago. There were a few errors when they installed it but they came back and repaired it. They have done a good job. Anybody who is interested in solar, I tell them to give them a call.

4 years ago

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Reply from Robco Electric

Thank you for the killer review James!

Mar. 16th, 2021

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Thomas

Based on what they gave me and how the explained everything they are the best overall. They explained everything. Any questions I had, they explained them. I was satisfied with the install. They were on time and courteous. They cleaned up everything too.

4 years ago

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Reply from Robco Electric

Thomas, thank you for the recognition it is important to every single one of us at Robco Electric!

Mar. 16th, 2021

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Eilers

My neighbor used them and was very pleased. I am also very pleased with them. They have very professional workers and the whole experience was very well done. No negative experiences at all. It is worth it because I am saving so much money in the summer.

4 years ago

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Reply from Robco Electric

Eilers, we are happy to hear you and your neighbors are pleased with the work Robco has been able to do for you and your families!

Mar. 16th, 2021

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Kai & Kate

Installing it went fairly quickly, it only took two or three days for the permit, that was the longest part. Once we got started, they finished pretty quickly. Based off the different quotes I got, this seems to be the best rated.

4 years ago

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Reply from Robco Electric

Kai & Kate, thank you for taking the time out to leave this kind review it means a lot to Robco!

Mar. 16th, 2021

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Anonymous

There was a problem with the ethernet or wifi connection on my end of the reporting phase and they came out and diagnosed the problem and moved the wall plug to solve the problem. I was happy with that. They have been helpful maintaining the system. It is good quality material.

4 years ago

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Reply from Robco Electric

Thank you for reaching out and leaving a great review!

Mar. 16th, 2021

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Henry & Kevin

Most of the installation was coordinated by them. It was done over a few days, which makes it a pretty quick and easy process. I haven’t had any issues with it. It has been working good. One time I did have an issue and they were able to come and fix it quickly with no charges.

4 years ago

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Reply from Robco Electric

Henry & Kevin, delivering happiness to our customers is what Robco strives for, thank you for the kind words!

Mar. 16th, 2021

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Mark & Sinthea

There customer service is outstanding and the employees really care while they are working on your home. The employees are very friendly and courteous, knowledgeable about their work and they make sure they clean up when they are done. You don't see any leftover brackets, or bolts laying around

4 years ago Edited January 10, 2024

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Reply from Robco Electric

Mark & Sinthea, thank you for noticing the little things that matter about installations and leaving 5-stars!

Mar. 16th, 2021

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Glen

Customer Review Video

4 years ago

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Reply from Robco Electric

I am happy your system has performed to your standards Glen! Thank you for the positive words!

Mar. 16th, 2021

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Anthony & Karen

Local company and a small business. They have top notch equipment. The company is good. They did a good job with the solar installation. Everything went well and it was quick. Customer service is always available and professional.

4 years ago

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Reply from Robco Electric

Anthony & Karen thank you for choosing to shop locally!

Mar. 16th, 2021

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Adam

I am assuming my solar panels are working well but I have not heard from them in a long time. They are small enough that they give goo customer service and are easy to work with. Everything was done quickly with the installation and they made sure it was working with the city. I think the solar panels are over priced.

4 years ago

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Reply from Robco Electric

Adam, thank you for the great review. If you have any questions moving forward please feel free to reach out!

Mar. 16th, 2021

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Jason & Audra

I was directed by them towards the LG panels with many processors which I think was the smart and right thing to do. It was put in on time. It went smooth. I have only had to call customer service once and they were able to get it resolved quickly.

4 years ago

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Reply from Robco Electric

Thank you for the honest review, Jason & Audra!

Mar. 16th, 2021

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Sandra

The salesman was terrific. He called back and checked in with me. He answered all my questions. Robco always has good service. Installation was great. They were fast and courteous and clean. They didn’t leave a mess and were done in a day. They’re great. I would certainly recommend them.

4 years ago

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Reply from Robco Electric

We appreciate your 5 - star review, Sandra!

Mar. 16th, 2021

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Anonymous

The few times I’ve had to call customer support, I’ve gotten an immediate response. I am very satisfied with the professional people they sent to install it. They cleaned up the area. We’ve had it for five years now and had no problems whatsoever. I highly recommend them.

4 years ago

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Reply from Robco Electric

Thank you for your 5- start review!

Mar. 16th, 2021

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Elizabeth & David

The system was explained to my very thoroughly. The system is inexpensive and they have a lot of valuable information to share. They handled everything for me. They had the inspection done and did all the things with the HOA ahead of time. It produces the energy we need.

4 years ago

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Reply from Robco Electric

We appreciate your 5- start review, Elizabeth & David!

Mar. 16th, 2021

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Linda

I’m very satisfied with my investment in solar panels. If I ever need solar panels again, I will chose them. I’ve recommended them to several friends. The equipment works the way it is supposed to. My electric bill is much reduced. They have knowledgeable personnel and a reasonable price.

4 years ago

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Reply from Robco Electric

Thank you for choosing Robco, Linda!

Mar. 16th, 2021

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Elizabeth & Richard

Absolutely no problems with the system. Everything is working great, pretty much the same as when they finished. They told me they were going to get it in quickly and efficiently and everything worked great. I get responses about anything I’ve asked for very quickly.

4 years ago

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Reply from Robco Electric

We appreciate great review, Eleizabeth & Richard!

Mar. 16th, 2021

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Mark & Dee

Compared to friends who have other solar systems in similar size houses, we are saving more energy because we have a better system that was made in the USA. Everyone we’ve dealt with there had been kind, courteous, and professional. Anytime we have a questions, we get a response immediately. They are efficient and professional.

4 years ago

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Reply from Robco Electric

Thank you, Mark & Dee!

Mar. 16th, 2021

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Jayson & Josie

These guys are straight shooters. They’re not trying to bet around the bush. They deliver exactly what they want to give you for the best price. I did some research and asked for quotes and they seemed to be the best. They seemed very knowledgeable and responsive. There was one small hick up when it was installed on the engineering side so they had to come back and fix it but other than that everything went flawlessly. They were very good about getting it to us in a timely manner. Everything has been better than expected.

4 years ago

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Reply from Robco Electric

We appreciate your honest review, Jayson & Josie!

Mar. 16th, 2021

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Alfred

They’re a great company. I have been giving them referrals of my friends and family. The materials that were used, the solar panels, the inverter, everything, were good quality. I did the research. Crystal is an awesome person to work with. She is always able to answer questions.

4 years ago

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Reply from Robco Electric

Thank you for the great review and the the referrals, Alfred!

Mar. 16th, 2021

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Adam

We never have issues with it. It never breaks down. I never have any issues with customer service. We originally had it through another company and the initial install was a disaster but Robco came in and fixed everything when that company went out of business. They salvaged and the panels were installed correctly. Their support is amazing.

4 years ago

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Reply from Robco Electric

We appreciate your great review, Adam!

Mar. 16th, 2021

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Barry

I had long discussions with Crystal before I bought it and since things started to work out and she was easy to deal with and I felt the money was worth spending, I decided to get it. They came out 3 or 4 time to finally complete the install.

4 years ago

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Reply from Robco Electric

We appreciate the 5-star review, Barry!

Mar. 16th, 2021

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Deann

Very professional company. I am able to monitor the energy output form my solar panels. I’ve had an excellent experience with them. I get phone calls and text messages to keep me updated. Installation was very fast. It was a 2 day process to get the solar panels up and get me all hoked up. I am very happy with everything they did.

4 years ago

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Reply from Robco Electric

We appreciate your 5- star review, Deann!

Mar. 16th, 2021

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John & Laura

Very professional and easy to deal with. They showed right up and put everything were it should be. It is the best looking install in the neighborhood. You cannot see any of the wiring. The other ones look sloppy compared to the work they did. Great job.

4 years ago

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Reply from Robco Electric

Thank for the great review, John & Laura!

Mar. 16th, 2021

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S and S Thiel

They came highly recommended and proved their worth. They have always been available for any new concerns and or questions we have asked. And when we had our system boosted due to problems with wifi, they solved the problem handily.

4 years ago

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Reply from Robco Electric

Thank you for the honest review!

Mar. 16th, 2021

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Bob Nance

After going thru the interview process with about 10 solar companies Robco was the stand out. They were completely straightforward no nonsense they were an absolute breath of fresh air after dealing with so many Yay who companies. Before finding Robco I was to the point of not getting solar panels at all. I absolutely love this company.

4 years ago

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Reply from Robco Electric

Thank you for choosing Robco Electric, Bob!

Mar. 16th, 2021